Guest reviews
Overall rating
8.5
Excellent
Based on 13,006 reviews
Cleanliness
8.3
Comfort
8.4
Pick-up/Drop-off
8.0
Value for money
8.0
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
Traveller rating
78
27
15
5
15
Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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5.2
Pros: curbside pickup and drop off was great
Cons: Car was filthy, hadn't been cleaned despite them claiming that they sanitize all cars due to Covid-19, this car was filthy. In fact, we were driving down the road when I noticed my 3-year-old eating a pack of doughnuts she'd found in the pocket of the passenger seat. Amid all the fears about Coronavirus, and their claims to take this seriously, it seems that they are all talk, but mostly hot air. The interior of the vehicle was filthy. I had to take it and clean it and sanitize it myself and wipe all the gunk from the steering wheel and interior.
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10.0
Pros: Pick-up and drop-off was so easy. Staff was friendly and helpful and went out of their way to find us an available 4x4 vehicle for our drive back to Colorado.
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9.2
Pros: Good rates, 15 pax vans available.
Cons: If my reservation actually was kept. I got to the counter and the original suv we requested was not available.
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10.0
Pros: The staff was very friendly and helpful. We rented a 15 passenger van which drove very smooth for the 2500 miles.
Cons: The van seats do not recline and an entire row had to be used to store the luggage. Those were the only downfalls.
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7.2
Pros: Friendly and helpful staff
Cons: Payment tablet was a complete nightmare, it did not charge me according to their records but I kept seeing multiple charges in my bank records. Have to keep returning in order to fix their mess so next time I'll not use this location
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8.0
Pros: Drop off was easy. Staff was incredibly friendly and apologetic for the delays.
Cons: Had to wait over 1 hour for the car pickup, even though it was reserved well in advance. I felt like I was being lied to about status of "15 minutes" over and over again- always some new excuse. Then when I finally got the van, they couldn't read it in the system and pulled up another similar van. If they had 2, why was I waiting 1.5 hours for one to be returned to that location?
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10.0
Pros: Awesome service from Ms Chelsea T and the crew.
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9.2
Pros: Convenience
Cons: Some of your regulations as enforced by McAllen office are prohibitive and have caused you to lose rentals by me for one. For example debit cards and your need for credit cards. I personally detest credit cards and for a company to make it impossible to rent without one is discriminatory.
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10.0
Pros: Yes
Cons: Very good
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8.8
Pros: The car was very clean.
Cons: Instead of trying to push getting insurance coverage through Enterprise, the attendant could've explained the car - how to open the gas tank, where the light button was, how to operate the combination lock, etc. There was no information given about the car.
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5.6
Cons: The initial car they tried to provide me had horrible stains all over the seats, take those types of cars out of inventory and do notvtry to provide them to customers who pay plenty of hard earned money for.
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5.2
Pros: Staff was friendly and the car we eventually got was clean.
Cons: We had a reservation, but they didn’t have a car for us. They only had more expensive options and wanted us to pay more to upgrade. We had to wait an hour for a car before they finally took us over to another location to get a car. They said they’d take us to the airport upon return but couldn’t.
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Where can I find Enterprise hire cars in San Antonio?
10718 Potranco Rd, #104, Enterprise car rentals
Address
10718 Potranco Rd, #104Hours
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 10:00 - 16:00 |
Phone
+1 210 681 2567Top tips for renting a car from Enterprise in San Antonio
- Intermediate car hires from Enterprise in San Antonio are around 2% cheaper than other car types, on average
FAQs about renting a car from Enterprise in San Antonio
What is the most popular car hire from Enterprise in San Antonio?
Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Enterprise in San Antonio.
How many car hire locations does Enterprise have in San Antonio?
Enterprise has 30 car hire locations in San Antonio. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: San Antonio airport (SAT)?
Yes
Does Enterprise offer shuttle or airport pick-up services from San Antonio airport (SAT)?
Yes