Guest reviews
Overall rating
7.3
Good
Based on 111 reviews
Cleanliness
7.4
Comfort
7.6
Pick-up/Drop-off
7.2
Value for money
7.2
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Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
19
5
13
8
14
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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8.0
Cons: The layout of renting a car and the insurance price.
review from
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4.0
Cons: Would have been better If I got the class of car (Premium) that I reserved. I reserved a Premium class which I had written confirmation of and they told me I only had Full size reservation. Bait and switch...
review from
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2.0
Pros: Nothing
Cons: When you commit you deliver.
review from
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2.0
Cons: Would’ve been great if they didn’t purposely change the price on me when I got there. In addition I wasn’t allowed to pick up the car for another 12 hours, which I never did. I went with another rental car company. Thanks Kayak. Never using you again
review from
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10.0
Pros: Very good.
Cons: Nothing
review from
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10.0
Pros: The staff were professional and friendly. Hey made my car pickup and drop off a pleasant experience.
Cons: None.
review from
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8.8
Pros: Easy quick check in/out. Friendly staff
review from
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2.0
Cons: Say you need a major CREDIT CARD in order to be able to rent a vehicle would be nice.
review from
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2.0
Pros: They couldnt solve a system problem
Cons: To be more prepare and fix their card system
review from
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2.0
Pros: Nothing no help to possibly fix my situation
Cons: Could’ve done something besides turn me away from a booked car rental because I only had a prepaid American Express. Everything went great online but got denied at pickup after a 35 dollar Uber ride to Avis. Then 120 round trip Uber to visit my daughters. The rental was suppose to cost 50 bucks
review from
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6.0
Cons: Line too get car way too long. Other rental car companies desks were managed better.
review from
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2.0
Pros: Nothing.
Cons: The counter was extremely slow, and unprofessional.
review from
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Where can I find Avis hire cars in San Antonio?
Top tips for renting a car from Avis in San Antonio
- Economy car hires from Avis in San Antonio are around 53% cheaper than other car types, on average