Book Budget hire cars in San Antonio

Reviews for Budget in San Antonio

Recent reviews

Traveller rating

Excellent

36

Good

14

Okay

7

Mediocre

15

Poor

0

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get the carpick up and drop

car was cleancredit card

car availablecar smelled

returned the carcar was dirty

friendly staffnever rent

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2.0

Pros:The car was nice.Cons:I picked up our car at what I thought was the correct location as it read on our reservation BUT I was told at the time of dropping off the car that the additional fees of $75.41 was because of picking it up at the airport. The address on the reservation shows 430 Sandau Rd. which looking at the address on a map is at the airport. When we checked in to pick up the car I provided my reservation and reservation number to the counter person and I was NOT informed that I was picking up the car at the incorrect place to get the reservation quoted price on the rental. She processed the paperwork without saying a word. I'm in the process of calling Budget and my credit card to dispute the additional $75+ charges. I have rented cars through my business and leisure travels before (not in San Antonio) and have never experienced this through all of the years.Reviewed 23 Jul 2018

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2.8

Car had stains on the inside, it hadn't been cleaned.Pros:car was newCons:car was not clean on the inside, checkin took 30min, checkout dragged on for 10min with no communication skills from the guy. car was too low to the ground, I had to contort to get in and still hit my head (corolla). adaptive cruise control was a pita, I couldn't turn it off, so when I approached a car it would slow down and then I couldn't pass.Reviewed 11 Mar 2018

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9.2

Slow check in, all else goodPros:Great price, very nice car, no hidden feesCons:Took a long time to check in because all their computers and printers were having trouble.Reviewed 11 Nov 2018

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6.4

Pros:The key fob start button.Cons:The original car I rented needed servicing. I loaded my luggage in the trunk and then started the car. I light came on the dash that this car needed servicing - Need oil change. I think that it could of been caught in two ways before I loaded everything. The replacement car was decent, older and not total cleanReviewed 28 Aug 2018

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5.6

Pros:Drop off was great and the car was very clean and newCons:Pick up was a mess, it took forever and the reservation was for $101 usd and I ended up paying 298!!!Reviewed 18 Feb 2019

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6.0

Car was what we were expectingPros:Quick easy in and out friendly staffCons:Car needed maintenanceReviewed 12 Sep 2016

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5.6

Rude CSRPros:The Woman that I dealt with was very rude, short with me and did not help me at all. I never picked up a car from that particular location before so I had questions and I felt like I was such a bother to her and she had attitude every time I spoke. I get that she was busy doing paperwork but it could have been put aside for a quick minute to help a paying customer.Cons:The Woman that I dealt with was very rude, short with me and did not help me at all. I never picked up a car from that particular location before so I had questions and I felt like I was such a bother to her and she had attitude every time I spoke. I get that she was busy doing paperwork but it could have been put aside for a quick minute to help a paying customer.Reviewed 4 May 2016

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10.0

Thanks KayakPros:Price and vehicleCons:A/C wasn't as cool as I would have like it to be.Reviewed 18 Jun 2017

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10.0

Pros:After Expedia failed to follow through on the booking, I went through Kayak after arrival at the airport and got the vehicle we needed in minutes. Lady at counter was great.Cons:Nothing.Reviewed 1 Jan 2020

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6.0

Dirty CarPros:The car was readily available when we checked in.Cons:When we got the car, the car hadn't been washed or vacuum or wiped inside. We also found a broken piece of glass on the front passenger side. Because we were in a hurry, we ended up just dealing with.Reviewed 11 Apr 2016

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7.6

Drop off timePros:No one was there at budget at the time of drop off. We were very confused as to what to do. Update your system to ask what time someone's flight leaves. Budget told us they would NOT have rented to us if they were aware of our early flight time.Reviewed 11 Oct 2016

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8.0

Cons:I did not like being charge 5.6% more $16.13 more on my credit card. I was quoted $287.87 on my confirmation but charged $304 on my credit card.Reviewed 8 Feb 2018

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• What is the most popular car hire from Budget in San Antonio?

  Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Budget in San Antonio.

• How many car hire locations does Budget have in San Antonio?

  Budget has 10 car hire locations in San Antonio. Take a look at our Budget hire location map to find the best car hires near you.

• Does Budget have a car hire location at the airport: San Antonio airport (SAT)?

  Yes

• Does Budget offer shuttle or airport pick-up services from San Antonio airport (SAT)?

  Yes