Book Budget hire cars in San Antonio

Reviews for Budget in San Antonio

Recent reviews

Traveller rating

Wonderful

31

Very Good

11

Good

6

Okay

10

Fair

5

Mediocre

0

Poor

21

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get the carpick up and drop

car was cleancredit card

car availablecar smelled

returned the carcar was dirty

friendly staffnever rent

next day

2.0

I booked through kayak, which come to find out did not book my reservation at the airport location but instead all the way across town. The Airport location would not honor the price I had on kayak and wanted to charge me 3X the amount for my rental. So I had to pay $30 for a cab across town to the location kayak had booked. When I get there, they didn’t even have the convertible that I had booked and instead stuck me in a horrible 3 yr old sedan that still had trash in it from the last renter. When you put in the airport code as the location, you expect to be renting from the airport location not some random shack all the way across town.Reviewed 24 Sep 2022

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2.0

I had only a debit card and no outgoing flight so Budget refused to rent even though I had reserved online and had been charged to my debit card. I want my money back. If you can get my card charge refunded i will be happy. Also make it clear that you only accept “credit” cards and not debit cards. Also what’s up with needing an outgoing flight—I’m a local and needed a car cause mine was in the shop. Please fix thisReviewed 21 Sep 2022

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2.0

I rented a car for 5 days and have been charged for 5 weeks, after I turned the car back in on the 5th day. Scam!Reviewed 12 May 2022

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6.0

Love that there where plenty to choose from. I did not like that the vehicles did not look as though they have been cared for. I had to put air in my vehicles tires and run it thru a car wash because all the windows had a white film on them.Reviewed 8 May 2022

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2.0

2 hr wait line just to pick up my car. BooooReviewed 25 Apr 2022

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8.0

The price and service were great. My SUV was a much older model. The upholstery was stained and ripped in a few placesReviewed 20 Apr 2022

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8.0

The only thing that could have been better is more staff at the counter to handle the amount of people picking up at the same time I was. They had five staff working but around 15-20 people in line. The staff member serving me was friendly, polite and did everything she could to accommodate me.Reviewed 30 Mar 2022

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8.0

Employees were courteous and business like. Good experience.Reviewed 14 Feb 2022

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4.0

Good value for the new rental however the pick-up experience was a nightmare at the San Antonio airport. They combined Budget, Avis, and Payless into one booth with a line stretching around the building. It was a 1-2 hour wait in line just to pick up a rental, and we already had a confirmed reservation.Reviewed 18 Nov 2021

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8.0

Service at rental counter was terribly slow, only 2 people were available to a long queue of 10 people waiting in line. BTW it was the only counter with a huge line and we waited for over 25 mns for a very nice representative to very efficiently help us. Either everybody chose Budget or you need to have more people to provide a better service. Next time , we will NOT choose you because of this. I ´d rather pay a little more but have an expedited arrival thank youReviewed 16 Nov 2021

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6.0

The effort to pick up was brutal. I was in line for 45 minutes...the line was very long and only 2 people were working to process the line...once I finally got the paperwork done...the experience improved. The car was easy to find and the return was really easy...but that line filled with exhausted, people on a timed mission was tough. The other rental companies had smaller lines and more workers.Reviewed 11 Nov 2021

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2.0

No car ir backup plan for actually pickup my car, pickup hour and closing hour of rental office was the same in SAT airport, what a disaster Budget rental car agency. Call numerous times that dame night and said everything would be fine to pickup car next day that reservation was on hold for 24hrs, turned out to be a lie. Enterprise turned out helping me with outstanding service and a good car!Reviewed 30 Oct 2021

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• What is the most popular car hire from Budget in San Antonio?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Budget in San Antonio.

• How many car hire locations does Budget have in San Antonio?

  Budget has 13 hire locations in San Antonio. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: San Antonio airport (SAT)?

  Yes

• Does Budget offer shuttle or airport pick-up services from San Antonio airport (SAT)?

  Yes