Book Enterprise hire cars in Ottawa

Reviews for Enterprise in Ottawa

Recent reviews

Traveller rating

Excellent

100

Good

16

Okay

7

Mediocre

13

Poor

0

Find reviews that mention:

car was greatgreat price

get the cargreat customer

car availablepick up and drop

staff was very helpfulcustomer service

great servicegreat experience

airport location

2.0

Cons:They cancelled the booking a few days in advance and I was very upset as I had to vacate my apartment and needed the rental to do soReviewed 4 May 2021

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10.0

Pros:The staff was excellent at both Enterprise locations - loved the vehicle - there was no surprises (e.g. switch of make/model). Great service.Cons:Pricey. But everything else was great! Thank you!!Reviewed 4 Feb 2021

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10.0

Cons:Drive back serviceReviewed 12 Aug 2020

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10.0

Pros:The staff are nice and they make the effort to show you the car before you drive off.Reviewed 27 Jul 2020

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3.2

Pros:They did not have an economy car available despite the fact that I had booked economy.Cons:The car was dirty. The attendant made an excuse to say she tried to clean up the car but in fact she did nothing. There was dirt in the trunk and around the hinges of the trunk door.Reviewed 14 Jul 2020

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4.0

Pros:The staff at pick-up was super friendly.Cons:The interior of the car could have been cleaner. The drop-off experience could have been WAY better. They might be able to update their Computer System - 1 -easy access for local locations to change drop-off if that's what the customer is requesting, and 2 - have the ability to convert currency!Reviewed 5 Jun 2019

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10.0

Pros:It was easy in and out. Great carReviewed 8 Apr 2019

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10.0

Pros:The service was really good. Staff was friendly, quick and efficient.Cons:I wish they would have told me about being able to give rides to customers who are going to a nearby address.Reviewed 3 Feb 2019

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10.0

Pros:Excellent customer service at the downtown location.Reviewed 9 Jan 2019

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10.0

Friendly and professionallyPros:Mario is very friendly and professionally to process the car rental.Reviewed 8 Jan 2019

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9.6

Excellent and Wonderful ExperiencePros:Loved the pick-up. Location was a tad ambiguous but overall the staff was effective and friendly. Gave me a huge upgrade! Thank you so much.Cons:Back up camera in vehicle did not work...Reviewed 5 Jan 2019

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10.0

Well DonePros:Excellent service at the front counter when I picked up the car.Reviewed 6 Dec 2018

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• What is the most popular car hire from Enterprise in Ottawa?

  Economy (Kia Rio or similar) is the most frequently booked car hire type from Enterprise in Ottawa.

• How many car hire locations does Enterprise have in Ottawa?

  Enterprise has 16 car hire locations in Ottawa. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: Ottawa airport (YOW)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Ottawa airport (YOW)?

  Yes