Cons: When we booked the car for our trip we requested a Ford Focus or similar. This is a 4 door sedan. When we arrived we were given a Volkswagen Beetle. Not exactly what we were expecting or similar.
Pros: Getting to the rental agency and eventually to the vehicle was very convenient.
Cons: Agent was slightly confused about the fact that it was a one-way rental. After a long drive, the budget drop-off office had no bathrooms available, apparently, and I had to walk across four lanes of rush-hour traffic in the snow WITH LUGGAGE to use a bathroom at a coffee shop across the street! The agent there was aware of my obvious discomfort (made a comment to me about such) but didn't offer to hold my bags or allow me to use the staff bathroom even though I was a paying customer.
Pros: Central drop off location, clean car
Pros: upgraded free of charge to fully loaded vehicle...very nice
Cons: waiting for my wife to pick me up from the depot
Rip off prices
Pros: Drop off at Pearson T3 was quick and effucient.
Cons: - CDN $800 for 4 days is a rip off - no hint of additiona insurance charges until pickup - car wad a gas guzzler that i was 'upgraded' to without a choice - hatch back with missing luggage cover - not very clean upon pickup - disabled sat nav - are you guys kidding - other agencues that I've used don't do this..
Pros: Counter service excellent.
Cons: Dirty car at pick up
Centraly located & easy to use
Pros: Very nice personnel working the counter. Easy to pick up and drop off after hours. Would use them again when in the area.
Pros: they did get on ready quickly
Cons: I was 20 minutes early for my car, so one was not available. they did however get one ready for me quickly, it was very dirty in side the location of the rental car place was very very dirty and unprofessional looking.
Cons: Truck was the only available vehicle despite booking a small car. Massive increase in gas costs for trip.
Terrible location to get to, and cost more than initial quote (thanks to USD). Back to Enterprise forever.
Really great service, reallu great car!
Pros: I booked this car through a third party site and I was worried something would go amiss, but instead I got a warm reception from the location owner-manager, prompt service, and a really lovely vehicle that was clean and safe and fun to drive. Returning it was easy and again Bilal (I think?) was courteous and efficient. I was charged exactly the quoted price and I had a positive experience overall. I would use this company again.
Pros: Perfect service
Cons: American made cars.
Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Budget in Ottawa.
Budget has 11 car hire locations in Ottawa. Take a look at our Budget hire location map to find the best car hires near you.