Guest reviews
Overall rating
8.5
Excellent
Based on 12,858 reviews
Cleanliness
7.5
Comfort
7.8
Pick-up/Drop-off
7.3
Value for money
7.4
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
Traveller rating
15
4
4
2
9
Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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6.8
Pros: The main reason I like renting at Enterprise Minneapolis Downtown location if for the after hours return option to the ramp.
Cons: Had to wait 20 minutes for a car to be ready. Had to wait 10 minutes to return the car. With only one or two people working, they are never actually available to help the customer.
review from
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10.0
Pros: Staff was great and prompt. Everything was taken care of quick and they were thorough.
Cons: The rental had a bit of a funky smell to it, but not funky enough to make me upset. I would suggest finding an aromatic solution of sorts.
review from
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9.6
Would use Enterprise again
Pros: It was a brand new car and it was just what I asked for. Due to a long distance drive I requested an all wheel or 4 wheel drive SUV and i was able to secure it with no hassle. It was a well equipped car and a super quick and easy check out at the desk. Well done Enterprise.
review from
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10.0
Pros: Nice ride! Thanks for the upgrade.
review from
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10.0
the best!
Pros: nice, clean, great car
Cons: nothing
review from
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8.0
Cons: It was cold in Minnesota and when I turned the heat on the windows would cloud up. I had to continuously turn on the rear and front window heaters which would then shut off the heat. But it was alright, I did not freeze but it could have been a little more comfortable. I would rent from them again.
review from
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2.0
Horrible
Pros: Nothing about enterprise
Cons: Our rental was supposed to be $460 for 12 days but I was charged $610. Enterprise told me they couldn’t find my booking and had to make a new one even though I had the confirmation number. When I called about the extra $150 I was transferred around and around no one was able to help. I will definitely be using a different rental company next time.
review from
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2.0
Kayak booked me with off airport car
Cons: I booked a car using Kayak supposedly for MSP but when I got to the airport, I was that the car was for an off-airport location some 15 minutes away by taxi...and that I would return the car to the same location...they ended up renting me a car at 2.5x the price I reserved...never again...Kayak or Enterprise
review from
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2.0
Cons: The reservation was made at an Enterprise that was 30 minutes from the airport, which was extremely unhelpful. I'm so glad they called to confirm the reservation, otherwise I would have been left without a car upon arrival. Why would this website even populate with car rentals that are not near the airport for a weekend trip?
review from
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9.2
Had a cig burn in seat so knew someone smoked in it!
Pros: Was fine
Cons: Cig smell
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9.2
Cons: Cloth interior seating stained and appeared dirty.
review from
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5.6
Reserved car that wasn't at airport
Pros: I was looking to rent a car directly at the airport, but accidentally rented one at an offsite Enterprise facility. Kayak did not make it very apparent that they had found me the best deal, however it wasn't at the location I initially requested.
Cons: I was looking to rent a car directly at the airport, but accidentally rented one at an offsite Enterprise facility. Kayak did not make it very apparent that they had found me the best deal, however it wasn't at the location I initially requested.
review from
Where can I find Enterprise hire cars in Minneapolis?
236 West Lake Street, Enterprise car rentals
Address
236 West Lake StreetHours
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
Phone
+1 612 822 3932Top tips for renting a car from Enterprise in Minneapolis
- Standard car hires from Enterprise in Minneapolis are around 55% cheaper than other car types, on average
FAQs about renting a car from Enterprise in Minneapolis
What is the most popular car hire from Enterprise in Minneapolis?
Standard (Hyundai Santa Fe or similar) is the most frequently booked car hire type from Enterprise in Minneapolis.
How many car hire locations does Enterprise have in Minneapolis?
Enterprise has 3 car hire locations in Minneapolis. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Minneapolis St Paul airport (MSP)?
No (according to our data)
Does Enterprise offer shuttle or airport pick-up services from Minneapolis St Paul airport (MSP)?
Yes