Guest reviews
Overall rating
7.7
Good
Based on 68 reviews
Cleanliness
7.6
Comfort
7.9
Pick-up/Drop-off
7.5
Value for money
7.6
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Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
17
5
4
2
9
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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9.2
Pros: Great staff and easy pickup.
Cons: Car interior was a bit dirty when we picked it up. Saw some crumbs on console/seats, but nothing terribly gross.
review from
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10.0
Pros: Friendly staff and a quick pickup/drop-off experience. Brand new vehicle.
review from
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8.0
Pros: No one was attending upon my return and the car was not clocked in until three hours later.
review from
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6.8
Pros: The main reason I like renting at Enterprise Minneapolis Downtown location if for the after hours return option to the ramp.
Cons: Had to wait 20 minutes for a car to be ready. Had to wait 10 minutes to return the car. With only one or two people working, they are never actually available to help the customer.
review from
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10.0
Pros: Staff was great and prompt. Everything was taken care of quick and they were thorough.
Cons: The rental had a bit of a funky smell to it, but not funky enough to make me upset. I would suggest finding an aromatic solution of sorts.
review from
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9.6
Would use Enterprise again
Pros: It was a brand new car and it was just what I asked for. Due to a long distance drive I requested an all wheel or 4 wheel drive SUV and i was able to secure it with no hassle. It was a well equipped car and a super quick and easy check out at the desk. Well done Enterprise.
review from
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10.0
Pros: Nice ride! Thanks for the upgrade.
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10.0
the best!
Pros: nice, clean, great car
Cons: nothing
review from
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8.0
Cons: It was cold in Minnesota and when I turned the heat on the windows would cloud up. I had to continuously turn on the rear and front window heaters which would then shut off the heat. But it was alright, I did not freeze but it could have been a little more comfortable. I would rent from them again.
review from
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2.0
Horrible
Pros: Nothing about enterprise
Cons: Our rental was supposed to be $460 for 12 days but I was charged $610. Enterprise told me they couldn’t find my booking and had to make a new one even though I had the confirmation number. When I called about the extra $150 I was transferred around and around no one was able to help. I will definitely be using a different rental company next time.
review from
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2.0
Kayak booked me with off airport car
Cons: I booked a car using Kayak supposedly for MSP but when I got to the airport, I was that the car was for an off-airport location some 15 minutes away by taxi...and that I would return the car to the same location...they ended up renting me a car at 2.5x the price I reserved...never again...Kayak or Enterprise
review from
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2.0
Cons: The reservation was made at an Enterprise that was 30 minutes from the airport, which was extremely unhelpful. I'm so glad they called to confirm the reservation, otherwise I would have been left without a car upon arrival. Why would this website even populate with car rentals that are not near the airport for a weekend trip?
review from
Where can I find Enterprise hire cars in Minneapolis?
Top tips for renting a car from Enterprise in Minneapolis
- Economy car hires from Enterprise in Minneapolis are around 14% cheaper than other car types, on average
FAQs about renting a car from Enterprise in Minneapolis
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Does Enterprise have a car hire location at the airport: Minneapolis St Paul airport (MSP)?
Does Enterprise offer shuttle or airport pick-up services from Minneapolis St Paul airport (MSP)?
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