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Minneapolis St Paul Airport car hire reviews and directory
Rated no. 1
Ace
Best rated
9.3 Excellent (6 reviews)
1 location at Minneapolis St Paul Airport
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Ace reviews
Car hire locations
Ace
Locations at Minneapolis St Paul Airport
2143 East 77th Street
+1 952 345 4017
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
All Ace reviews
Ace reviews at Minneapolis St Paul Airport
Rated no. 2
Alamo
8.8 Excellent (123 reviews)
1 location at Minneapolis St Paul Airport
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Alamo reviews
Car hire locations
Alamo
Locations at Minneapolis St Paul Airport
4901 Glumack Dr
+1 833 813 5263
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
All Alamo reviews
Alamo reviews at Minneapolis St Paul Airport
Rated no. 3
Enterprise
8.3 Excellent (27 reviews)
1 location at Minneapolis St Paul Airport
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Enterprise reviews
Car hire locations
Enterprise
Locations at Minneapolis St Paul Airport
4901 Glumack Dr
+1 833 807 1735
| Monday | 06:00 - 23:30 |
| Tuesday | 06:00 - 23:30 |
| Wednesday | 06:00 - 23:30 |
| Thursday | 06:00 - 23:30 |
| Friday | 06:00 - 23:30 |
| Saturday | 06:00 - 23:30 |
| Sunday | 06:00 - 23:30 |
All Enterprise reviews
Enterprise reviews at Minneapolis St Paul Airport
Rated no. 4
Thrifty
7.8 Good (273 reviews)
2 locations at Minneapolis St Paul Airport
╳
Thrifty reviews
Car hire locations
Thrifty
Locations at Minneapolis St Paul Airport
4300 Glumack Drive
+1 612 970 4045
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
7150 Humphrey Drive
+1 877 283 0898
| Monday | 11:00 - 19:00 |
| Tuesday | 11:00 - 19:00 |
| Wednesday | 11:00 - 19:00 |
| Thursday | 11:00 - 19:00 |
| Friday | 11:00 - 19:00 |
| Saturday | 11:00 - 19:00 |
| Sunday | 11:00 - 19:00 |
All Thrifty reviews
Thrifty reviews at Minneapolis St Paul Airport
Recent reviews
Find reviews that mention:
car was clean
get the car
car available
great price
friendly staff
car smelled
per day
pick up and drop
credit card
customer service
never rent
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8.0
Pros: No, it was not friendly at all cause no staffs are available to help. all stations are closed. no one is there. this is suck.
Cons: the staffs need to be there to assist the customers.review from
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2.0
Cons: We rented an SUV and were given a Kia Sorento. There was no luggage room and did not seat 7 people.
review from
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10.0
Pros: For this occasion, it worked excellent for us. I picked the vehicle up and was delighted with it's performance and gas mileage. It's got the power to easily maneuver thru traffic and the comfort was great. (Keep in mind I was traveling with two guys who are easily 6'3" in height and all then of our baggage and suitcases .... Yeah, if it worked for us it ca work for you!)
Cons: I picked this vehicle up from the airport at Terminal 2 in Mpls. I found the signage to get to the rental office difficult. Better signage would help a ton!! I think the problem is most customers are air travelers and if you are simply a local patron you do not get the signage direction that you would from inside the terminal. BTW: When returning a vehicle ... Holy Guacamole is that easy ... signage brings you right to the spot! More signage needs to direct you from outside of the car rental pickup!! Thanks for a great weekend!review from
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8.0
Cons: The pickup and drop off at the airport could have been better explained. Very hard to do when you didn't fly into the airport. No receipt at the end either or anyone else looking at the car to make sure it was all ok still.
review from
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8.0
Pros: The staff was friendly, drop off was very easy.
Cons: The desk agent did not explain very well that the Thrifty cars to choose from were under the Hertz signage, I wasted some time trying to locate the row with the Thrifty cars and there wasn't one for the car type that I rented. Also there was a delay getting out. There was only 1 exit booth open.review from
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10.0
Pros: Both the manager and counter agent were very friendly, professional and helpful.
review from
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8.8
Pros: Car was in good shape and we didn’t wait very long to pick it up or drop it off
review from
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8.4
Pros: Responsive staff, addressed issue with original rented car (see next question)
Cons: The first car we were assigned (it was the only one available in our size) had a terrible stench of cigarettes. We had to go back to the counter and the staff promptly provided a new car, which was an upgrade from our original rental.review from
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5.6
Cons: Really awful staff for return. Rude and slow
review from
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7.6
Cons: Total cost of the rental was doubled after factoring in gas purchase.
review from
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7.2
Cons: I picked up the car. Check out was fine. Within 15 minutes of driving the car a dash light came on stay "key battery was low". I stopped at home to pick up luggage. When I returned the car would not start. Dask light said it did not recognize the key. After leaving car and removing back key I was able to get the car started. I called trifty and spoke to a service representative who told me to not shut off the car and return it to the airport rental agency. This is where it became odd. The trifty representative told me he would only be albe to hold a car for an hour after I told him I could make it back to the airport in an hour and 15 minutes. He then had the audacity to tell me I would be required to fill up the care within 10 miles of the rental agency. That is after he told me not to shut off the car. I believe it is considered unwise to fill up an automobile with the car running. I returned to car and subsquently every thing went well. The staff at the MSP airport were pleasant and helpful. I wish I could say the same about the phone service interaction.
review from
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10.0
Pros: The pick up and drop off people were really helpful.
review from
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10.0
Minnesota trip
Pros: It was easy to get from the terminal to the car rental agency. There was no line or wait in pick up and drop off with easy. The car handled wonderfully.
Cons: It was all good . I have no complaints.review from
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8.0
Cons: The interior was a bit shabby. At one point we had a low tire indicator light. That had us needing to go to a station for a pressure gauge and then inflate all the tires. This was probably because of the cold temps. However, this should have been done prior.
review from
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5.6
Cons: The line was long, but went fairly fast. However, when I went out to the lot, the guy merely pointed in the general direction and said "any of those three cars" Then, when I had to leave the lot there were 3 or 4 cars ahead of me and it took forever for each one to be checked out before I could leave the lot. Too long of a wait.
review from
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6.0
Overall ok expierence
Pros: Counter representative was extremely nice. Also, the guy that checked out the car before driving off the lot noticed a tire pressure light on and helped me get the car exchanged to make sure I was safe.
Cons: The counter representative did not tell me any dollar amounts for the additional insurance. Then never went over all the changes that would be changed to my card for the rental.review from
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4.8
Good car, deceptive sales
Pros: We had a good car, clean, easy pick-up
Cons: Agent charged me for full damage waiver even though I explicitly declined it. Got it refunded upon return but caused an unnecessary, unanticipated delay.review from
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10.0
Pros: easy to pick up and drop off. friendly staff. knowledgable. will use again.
Cons: On check in they did not look over the car for dents, scratches etc..I made personal picture of a ding in the door for my records. Would like more detailed inspections for the check out process. Helpful on both partiesreview from
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10.0
Enterprise was Excellant!!!
Pros: Fast, easy. The agent Rachel was so helpful and nice!! is rent from here anytime! We absolutely give it the highest rating. Other agency’s had long lines. We were done and in our vehicle in about 15 minutes. My reservation was canceled for unknown reason~ manager came out fixed it in minutes. We actually got a full size suv for $10 extra a day! We’re so happy with the whole experience. Thank you!!!!
Cons: Wish we had it for more days~ awesome SUV!review from
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10.0
Cindy, the nanager, was wonderful!
Pros: Cindy went above and beyond! She had just closed when I arrived, locked up and systems shut down. She reopened, restarted the conputer system, and had me on my way in about 20 minutes! This trip was critical for business. Cindy was such a blessing, she saved the day for me!!review from
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9.6
Convenient
Pros: The check-out was convenient. I got off the plane, walked across a street, checked-in at the counter, loaded the car with bags, and drove out of the airport. The drop off was even easier; I dropped off my family / luggage, pulled into a line of cars, and the attendant scanned the car. After that it was a two minute walk back to the terminal. In short, the process is slick.
Cons: The taxes at the MSP airport are absurd, but that seems to be the price of convenience.review from
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5.6
Cons: Desk was closed upon arrival and a sign said to call phone number with questions. Called but no one answered. Sign also said to check at desk in other terminal. Went to the other terminal...no Thrifty agent so the Hertz agent logged into their system to help me out. Service was fine but slow process with her. Took me over 1.5 hours to finally leave the airport in a rental car. Upon returning the car, the agent told me an extremely higher fee than I was expecting. He changed it back to the original fee right away so no problem there, but I was curious how that new fee even happened.
review from
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2.0
VERY UNHAPPY
Cons: WE WENT ONLINE AND THE PRICE WE WERE QUOATED WAS NOT THE AMOUNT THAT WE WERE CHARGED WHEN WE GOT THE CAR!! THEN WE WERE CHARGED FOR GAS WHICH WE EXPECTED AS IT WAS OVERLOOKED BUT 69.00 WAS A WAY OUT OF HAND!! will not be using THRIFTY AGAINreview from
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7.6
Pros: good gas mileage and pickup. drop off at car return very quick and easy.
Cons: long lines to pick up car. driver seat a little tight on hips.review from
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8.4
As expected
Pros: Price was better than competitors (for a full-size SUV)
Cons: Couldn't pay rental fees online. Couldn't pay using credit card in non-driver's name. Paperwork didn't have address of rental return location.review from
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2.0
Terrible horrific
Cons: Price was way higher than confirmed!!!!! Did not have any cars for rent and we got there at 7:00 am!!!! Had to take one car offered or nothing!!!! So ridiculous and no apologies just jacked up the price higher!!! Rip off company and we will never book with Thrifty again!!!!!review from
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9.6
Pros: Was allowed to choose from available cars. Easy dropoff.
Cons: Had to wait 45 minutes to pickup car.review from
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10.0
Pros: No issues
review from
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8.0
Almost Hassle Free Rental
Pros: The car was clean inside and had been washed on the outside. Inside the car rental, the procedure followed protocol and progressed relatively quickly. There was no hard sell on the need for their insurance. I especially liked that I could pick my own car within the prescribed row of automobiles.
Cons: I presented the small scratches and tiny pits on the car that took me 30 minutes to inspect and catalog. The check-out representative said, "Oh, don't worry about those" as she walked around the car in 30 seconds. I demanded that my findings be documented on the contract. She did so at my insistence. She was not rude at all. Still, I know that if it is not written down, there is no legal credibility to "my word" when established corroboration is needed.review from
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7.6
A good experience overall despite wait times.
Pros: The employees were professional and courteous. The car itself, a Chevy Impala, was nice.
Cons: There was a long line for the pickup and too few employees to help move things along faster. I went to drop off the car at the wrong terminal; I wish they had told me to return it to Terminal 1 at pickup.review from
Rated no. 5
Hertz
7.6 Good (244 reviews)
2 locations at Minneapolis St Paul Airport
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Hertz reviews
Car hire locations
Hertz
Locations at Minneapolis St Paul Airport
4300 Glumack Drive
+1 651 698 9585
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
7150 Humphrey Drive
+1 651 698 9585
| Monday | 11:00 - 19:00 |
| Tuesday | 11:00 - 19:00 |
| Wednesday | 11:00 - 19:00 |
| Thursday | 11:00 - 19:00 |
| Friday | 11:00 - 19:00 |
| Saturday | 11:00 - 19:00 |
| Sunday | 11:00 - 19:00 |
All Hertz reviews
Hertz reviews at Minneapolis St Paul Airport
Recent reviews
Find reviews that mention:
car was clean
pick up the car
car available
rented a car
pick up and drop
friendly staff
great experience
customer service
credit card
location was closed
wrong location
never rent
car was dirty
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2.0
Pros: NOTHING!!!!
Cons: They didn't have any cars and didn't honor my reservation. There were about 50 people there who had reservations, but NO cars. Many people were stranded.review from
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6.0
Pros: easy drop off
Cons: waited an hour to get no workers returned car 5 days no refund at allreview from
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10.0
Pros: Yes and Yes
review from
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2.0
Cons: Drop off was closed for months. I called to days before to make sure it us open and that was confirmed. Unbelievable. And now I have to spend time to get my money back for unlawfully Charging me for Hertz terrible service.
review from
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10.0
Pros: Quick registration and dropoff procedures. New vehicle, so it was a delight to drive.
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8.0
Pros: The staff was very helpful and made the process easy. Finding a one-way rental was not easy, so I appreciated the flexibility.
review from
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8.0
Pros: Vehicle was clean and well equipped
Cons: No agent available at rental counter. Had to travel to a different terminal to get rental. On return, there was no one at drop-off. Sign said to proceed inside with rental agreement, mileage, fuel level, etc. Again, no agent at rental counter. Was told by airport info desk to just leave keys in car and I would receive an email after they check-in my rental.review from
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2.0
Pros: nothing
Cons: Better customer service.They were completely rude. Upfront and clear charges and fees. Non blood stained seats. A brand new truck that is not a pile of junk.review from
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10.0
Pros: Friendly staff
Cons: Quicker check-inreview from
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9.2
Pros: Quick in and out. Friendly and capable staff. Good car..
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7.6
Cons: When putting seats down in back there was food crumbs
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8.8
Pros: I received a brand-new car, which I could never expect but it was nice.
Cons: I was never offered but yet charged for satellite radio. When I complained, the charge was removed. When I returned the vehicle, there was not someone there to do the inspection. I had to ask them to do it. Was instructed to just leave the key in it, which I think is a bad plan.review from
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5.2
Cons: My car was not clean , in fact I found a prescription bottle under the seat from a previous renter
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10.0
Pros: Friendly checkout people.
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3.2
Pros: Drop off
Cons: Didn’t get the car that was reserved. The replacement was not close to the same. It took forever to find a car that I I didn’t even want. If you request a large SUV, a mini van is not an equal substitute.review from
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10.0
Pros: The staff was more than helpful and accommodating. I have limited mobility. One of them volunteered to take my wife and I to the terminal with our luggage. That is what I call above and beyond.
Cons: Overall a very positive experience.review from
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2.0
Pros: The staff was not very helpful but I was unable to rent the vehicle because I don't have a credit card. So I paid money and got nothing it of it. I ended up having to rent from another rental place and pay a bunch for last minute pickup.
Cons: Tell people that they absolutely won't take a debit card as collateral.review from
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7.6
Pros: Reliability
Cons: Pricereview from
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5.6
Pros: Drop off was easy, car was clean and didn't break down
Cons: We reserved a Chrysler pacifica, but when we went to the rental lot to pick it up there was no car there. We had to go back in and ask for another car. They gave us a downgrade (dodge caravan) from what we reserved, and didn't even change the paperwork.review from
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10.0
Pros: Quick courteous accommodating
Cons: Nuthin.review from
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10.0
Pros: Ease of rental and return. Car choice was fine for my purpose
Cons: A few more car choices would hav even nicereview from
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8.0
Pros: Fast pick-up drop-off processing
Cons: Inconvenient pick-up location, was a bit confusing where to go, and car had shards of broken bottle that they vacuumed when we pointed it outreview from
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10.0
Never rented before
Pros: I loved the ease with which the booking occurred. When I arrived it was ready to go with zero delaysreview from
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8.8
Cons: The vehicle needed new wiper blades and it was the first snow storm of the year - that wasn't so great
review from
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4.0
Not good for the money
Pros: It was comfortable
Cons: It needed an alignment BADLY couldnt even go the speed limit and we couldnt trade it for a different car because there were no other cars to tradereview from
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2.0
Charge $13.00 per day for extra driver!
Cons: This extra charge is ridiculous. $13/day for an extra driver? How is this justified? I'm paying the insurance-why should Hertz have to charge me if I want my wife to drive at times? Cancelled rental - went to Enterprise where they don't have an extra driver fee for your spouse.review from
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8.0
Pros: The Hertz counter at Minneapolis - St. Paul is very efficient, my wait was minimal. And they let you pick your own vehicle from the garage!
Cons: The return is a bit confusing, because the entrance to the garage involves winding through a path of marked turns, with signs for every one of the rental companies branching off at various points.review from
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9.6
Pros: Free Upgrade due to lack of inventory
Cons: Did not Inform me of possible inventory shortage. I had to look for someone to ask what to do when I couldn't find car of the class my contact was for.review from
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4.0
Buick Regal = “Luxury” car? Seriously?
Pros: Drop-off process.
Cons: I don’t feel like I got the car I reserved and paid for, and picking the car up took almost an hour. Unimpressive. I was in a hurry and didn’t have time to debate what defines a luxury level vehicle.review from
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10.0
great experience at Hertz!
Pros: - courteous and professional staff - rental and return process was speedy and effortless - car was clean, gassed up, and ready to goreview from
Rated no. 6
Avis
7.6 Good (39 reviews)
1 location at Minneapolis St Paul Airport
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Avis reviews
Car hire locations
Avis
Locations at Minneapolis St Paul Airport
4650 Glumack Drive
+1 612 726 5220
| Monday | 00:00 - 01:00 06:00 - 23:59 |
| Tuesday | 00:00 - 01:00 06:00 - 23:59 |
| Wednesday | 00:00 - 01:00 06:00 - 23:59 |
| Thursday | 00:00 - 01:00 06:00 - 23:59 |
| Friday | 00:00 - 01:00 06:00 - 23:59 |
| Saturday | 00:00 - 01:00 06:00 - 23:59 |
| Sunday | 00:00 - 01:00 06:00 - 23:59 |
All Avis reviews
Avis reviews at Minneapolis St Paul Airport
Rated no. 7
Payless
7.4 Good (413 reviews)
1 location at Minneapolis St Paul Airport
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Payless reviews
Car hire locations
Payless
Locations at Minneapolis St Paul Airport
4650 Glumack Drive
+1 612 866 4918
| Monday | 06:00 - 23:59 |
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 23:59 |
| Sunday | 06:00 - 23:59 |
All Payless reviews
Payless reviews at Minneapolis St Paul Airport
Recent reviews
Find reviews that mention:
car was clean
get the car
car available
friendly staff
great price
said they would
great value
customer service
car was dirty
even though
never rent
car smelled
credit card
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2.0
Management was poor to help
Cons: No one at the counter and then when someone came to help me from The Avis counter beside Payless the manager came in with an attitude and through keys on the counter and said here's some keys rent these cars. When asked where the cars were parked he said they can find them theirselves.... Ended up renting from Avis instead.review from
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3.6
Cons: There was no one at the desk and it took us 10 minutes to track someone down. They didn't have any cars available when we showed up. I paid for an intermediate, and got a compact because it was the larger of the 2 cars that they managed to track down. The car wasn't cleaned (kleenex on the floor). And because of the fiasco around the pickup, the dropoff was abnormal. Had to go back to the desk to get it actually closed out.
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10.0
Pros: Easy pickup and drop off.
review from
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9.2
Pros: Fast courteous service from staff
Cons: Shuttle from terminal took a long time to show upreview from
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10.0
Great experience, would use again
Pros: Got in and out quick, everyone was pleasant to work with, had no issues returning the car in the middle of a blizzard. Would use them again if.
Cons: Nothing specific, it was a good experience.review from
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10.0
Pros: They are always quick and courteous. Cars are always clean. Never had a problem.
review from
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8.0
Almost missed it...
Cons: Our rental was confirmed for pickup at 11 pm - we showed up at 10:40 pm (after calling en-route without getting an answer) and found the door locked and the attendant about ready to leave. He said "we were lucky that we just caught him because he was planning to leave early". Ultimately, it worked out fine, but we were really close to being stranded in -20F cold without a vehicle for our trip...review from
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10.0
Traveling with a baby......
Pros: They were great! From pick up to drop off, everything went smoothly. Not too keen on having to go off campus to get my vehicle but the drivers were both wonderful and so helpful.
Cons: little bit of a wait for muy car because 4 of us showed up at the same time but that is understandable. It might have been nice to have more then one teller.review from
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8.0
Pros: Price was good. The car was clean and in good shape.
Cons: I would have been nice to have the service in the airport itself.review from
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10.0
Best rental drop off
Pros: Excellent staff at pick up and drop off point
Cons: Sales pitch to upgradereview from
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4.4
10 minute shuttle ride. 20 minute wait. Plan ahead
Pros: The car drove smoothly and was fuel efficient
Cons: The rental location was a 10 minute shuttle ride from the regular car rental location with all the other companies, for which I had to wait outside for 20 minutes in 15 degree weather. The first car they gave me wreaked of marijuana and the second one had stains all over the seats. The girls at the customer service desk were very nice and the car drove nicely, but other than that it was a bad experience.review from
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10.0
Fast and Friendly Service
Pros: Pick up was speedy and drop off was even faster. No wait time with shuttles to and from the airport. Staff was friendly and cost was affordable. I would absolutely rent with Payless again when traveling.review from
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8.0
Pros: Price was good and even tho off airport was easy to return
Cons: No negative it was what we expectedreview from
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6.8
Pros: All of the employees were very friendly and the car was comfortable.
Cons: It was very dirty on the outside. I couldn't even really check for dents/scratches because there was too much dust/dirt.review from
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6.0
Good enough
Pros: Car was clean and handled great.
Cons: Hassle associated with not having a credit card d.review from
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5.2
Know your flight times first
Pros: Shuttle service on arrival at the airport was not difficult.
Cons: I turned in my car after one day due to change in flight plans; however it did not change the price of my three day rental. Also the shuttle service and office was supposed to open at 4am but the office was not open. I was stranded in the rain in the dark in a deserted off site rental site. Had to call a Lyft to get to the airport.review from
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2.0
Pros: I waited in 27 degree weather for 50 minutes for pick up outside in MN car was dirty and icy, couldn't see all the dents and scratches to record for damages prior to signing accurately. Fuel was not filed, left to sit in the open in 40 degree weather foe pick the pick up on the return. No manager on premises to handle problems
Cons: nothingreview from
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10.0
Very convenient
Pros: Getting back and forth to Payless on their shuttle was quite fast, and their system both at the beginning and the end was quick and smooth.review from
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6.8
Cons: Desk clerk forgot to send shuttle when requested. Waited in freezing weather for this. Had to call a second time for shuttle. More info regarding off site rental. A desk in terminal with a phone does not cut it.
review from
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10.0
November trip to Minneapolis area
Pros: Service was great. Pricing was fantastic. No problems with check-in or return. We were picked up and returned to at the airport terminal 2 and shuttled off-site to their location 5 minutes away.
Cons: I have nothing!review from
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2.0
Never responded
Pros: There was nothing to like about this place except the proposed price.
Cons: Arrived at the counter at 5:50 AM & the note next to the phone said to pick up the phone & press the button to call for a shuttle for transport to the rental agency lot. No answer, no voicemail. Google said not open til 6am so continued to try until 6:15. Gave up at that point & rented with another company which by that time of course was double the cost.review from
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10.0
Excellent, completely customer-friendly rental experience
Pros: Easy reservation process, extremely reasonable rates, flawless pick-up and drop-offreview from
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9.2
Complex pickup, geat car!
Pros: They were out of FS cars, so we were upgraded to a Nissan Murano. I loved this car!
Cons: The pickup involved a couple long walks, then a tram ride, then a shuttle.review from
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7.2
Overall good!
Pros: Good value
Cons: Great value but had to wait 45 minutes for shuttlereview from
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6.8
review
Pros: A good car was provided
Cons: Slow at pickup and very long wait for a shuttle to the airportreview from
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10.0
Good experience and value
Pros: My car was $65 less for the same period and same car from another car rental agency. Easier to drive to their off-site pickup lot in Minneapolis, much less busy than the main terminal. Shuttle was timely and driver friendly.review from
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6.0
Pros: Pleasant counter staff. Very good location. Good hours and reasonable prices.
Cons: Vehicle was not as clean as it should have been - stained upholstery throughout which could have been cleaned up if they had taken the time to maintain the vehicle. Persons in parking lot to receive vehicles that were being returned after rental were not welcoming or clear in their directions re: where to park the car, etc... They were quite rude.review from
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6.0
Inflexible
Cons: We wanted to move pick-up and return time back by one hour due to construction on road on our return trip. Told cost would be $76.00. This seems excessive. Not happy, had to leave event early to make it back on time.review from
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2.0
No one at the desk, no one answered the phone.
Pros: I tried to pick up the car I had reserved but no oje was at the desk. There was a phone and a sign saying pick up for service, after 5 minutes of listening to it ring I went to another company who honored Payless' quoted price.
Cons: Lack of service.review from
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9.6
Wrong fricking address from www.carrentals.com
Cons: The Payless location address provided in the confirmation email from www.carrentals.com was wrong. Since I had been dropped off by the bus and already had walked a half a mile, according to google maps, would have had an additional 90 minute walk to the correct location. I’m a fan of long walks, but not when I’m on a time frame that doesn’t work well with the unintended adventure.review from
Rated no. 8
Budget
7.2 Good (114 reviews)
1 location at Minneapolis St Paul Airport
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Budget reviews
Car hire locations
Budget
Locations at Minneapolis St Paul Airport
4650 Glumack Drive
+1 612 726 5237
| Monday | 00:00 - 01:00 06:00 - 23:59 |
| Tuesday | 00:00 - 01:00 06:00 - 23:59 |
| Wednesday | 00:00 - 01:00 06:00 - 23:59 |
| Thursday | 00:00 - 01:00 06:00 - 23:59 |
| Friday | 00:00 - 01:00 06:00 - 23:59 |
| Saturday | 00:00 - 01:00 06:00 - 23:59 |
| Sunday | 00:00 - 01:00 06:00 - 23:59 |
All Budget reviews
Budget reviews at Minneapolis St Paul Airport
Rated no. 9
Dollar
7.1 Good (197 reviews)
2 locations at Minneapolis St Paul Airport
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Dollar reviews
Car hire locations
Dollar
Locations at Minneapolis St Paul Airport
4300 Glumack Drive
+1 866 434 2226
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
7150 Humphrey Drive
+1 866 434 2226
| Monday | 11:00 - 19:00 |
| Tuesday | 11:00 - 19:00 |
| Wednesday | 11:00 - 19:00 |
| Thursday | 11:00 - 19:00 |
| Friday | 11:00 - 19:00 |
| Saturday | 11:00 - 19:00 |
| Sunday | 11:00 - 19:00 |
All Dollar reviews
Dollar reviews at Minneapolis St Paul Airport
Recent reviews
Find reviews that mention:
get the car
car was clean
car i reserved
rented the car
great price
friendly staff
great experience
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never rent
pick up and drop
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2.8
Pros: Pick up was awful. I was charged a substantially different price than what I reserved the car for.
Cons: staff that know what they are doingreview from
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7.6
Pros: Brand new car
Cons: Check in process...had to wait a long time due to lack of staff. Key turn in was unclear in SLC due to lack of signage.review from
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9.6
Pros: Pickup was quick and easy same with drop off
Cons: Different vehicle was nice but uncomfortable for mereview from
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8.4
Pros: YES! Took time to help me get oriented to driving this hybrid car! Yes; very easy, patient, & helpful.
Cons: Being able to contact a live person quickly when I'd made a mistake re/ the insurance coverage. Could not figure out how to get AM radio reception on the Ford Fusion!review from
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5.6
Pros: I liked being able to walk to car when I landed.
Cons: The rate I was charged differed from the rate on my reservation. When I called, I was on hold for over 20 minutes then was told because it was in the first 24 hours after return they couldn’t make any credits to my account and I would have to call back. Which is just ridiculousreview from
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10.0
Pros: Everything was very smooth, especially drop off.
Cons: The woman who checked condition of car before we exited was a little over the top thorough, which is good if you want to be sure you don't get charged for something you didn't do, but not so good if you're eager to get going.review from
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6.0
Not Applicable
Pros: never made it to MN
Cons: hurricane changed our plansreview from
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10.0
Excellent value!
Pros: The staff were friendly and efficient. I was in and out in a few minutes. The car was also great! Very satisfied overall.review from
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10.0
Pros: .
Cons: .review from
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10.0
Pros: Awesome staff! Everyone was nice and very helpful! I would definitely use dollar again!
review from
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3.2
Bad Experinece with Dollar Car Rental
Cons: Dollar Car Rental was closed when we landed in MSP at 6AM. After going back and forth for an hour we were told that we can go to Hertz and get our car. Then the price that was quoted to us by Carrentals on Kayak was not matched. Overall bad experience.review from
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8.4
Mostly good
Pros: I liked choosing my car. There was many full size cars to choose from rather than them just handing me keys and chiosing the full size for me. Keys were in all the cars and they said choose one. This was at the Minneapolis St Paul airport however.
Cons: Car was mostly clean but was cigarette ashes all around the gear shifter.review from
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8.0
Tahoe rental
Pros: Fit 6 people fairly comfortably. Easy to drive.
Cons: Very small and cramped third seat. Engine light came on during the trip and the vehicle started to run very ragged.review from
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7.6
A bit confusing
Pros: Car was nice. Clean. Price was good.
Cons: Apparently MSP airport has 2 pickups for rental cars. We didn’t know this. I was told upon pickup that I was at the wrong place. They took care of me though. We dropped it off at the address listed on the agreement. It was at the other terminal. We had to hump our luggage on a train, through the other terminal and than a tram. We were in good shape and had time, so no worries. If neither of those things were true. It would’ve been tough. Better communication would help.review from
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10.0
Pros: It was simple to find the rental area and the staff was helpful. I was also able to choose between a few cars on the lot, which was nice. The cars were clean and checkout was fast.
review from
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10.0
Excellent in every way
Pros: Best Service everreview from
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8.4
Great service...terrible heat
Pros: We really enjoyed the price and customer service of the rental. Tonya was personable and efficient at the check out! The rental was easy to find with signs throughout the Minneapolis airport.
Cons: The rental itself was just okay, so I suppose you get what you pay for. The heat worked terribly, during a time of year when heat is a nonnegotiable in Minnesota. We could not have the heat on us, or else the windows would fog so much that visibility was impossible, so we spent our 5 hour drive cold, only able to have the heat on defrost. Also, the suspension of the car was not good. The ride was bumpy...the entire way.review from
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8.0
Outside help was bad
Pros: Max at the desk was very helpful and should Be commended. The outside drop off was terrible! After he tried to charge me over $400 for a 129 rental and I had proof in two forms and just said no can’t help you or change it. I’m catching a plane. And don’t have time to argue. Then he got ticked off when I suggested a manager look at it. I went inside and Max handled it for me with a smile and no questions.review from
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10.0
Pros: quick & easy!
review from
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10.0
Couldn't have been much better
Pros: I was very impressed by the Dollar staff at the Minneapolis airport. Very friendly and helpful. The pick up spot was hard to find being stuck way behind Hertz but it was well worth the effort. I used Dollar for the first time because of the low price but was delighted with the service. For sure I'll be using them the next time I travel.
Cons: The car I rented had one minor flaw. It was difficult to keep the trunk shut. I had to slam it several times before it would catch. Fortunately I noticed the problem while still driving in the city and was able to pull over without a problem. I reported the problem when I returned the car and was assured it would be fixed.review from
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6.4
mixed experience
Pros: was upgraded because they were out of the class of car i booked which was nice.
Cons: waited in line over an hour to pickup my car and as icing on the cake I found out my estimate was off and I wound up having to pay more on the spot.review from
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3.6
Got overcharged by $100
Pros: Nothing
Cons: Small small SUV that we got blindsided upon dropoff forreview from
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7.2
Cons: Drop off - Your paperwork said to return the car at the wrong terminal at MSP. We were flying out of Terminal 1 and the paperwork gave the Terminal 2 address. So we had to drive over to Terminal 1 from Terminal 2. Then they tried to charge us $200+ more than your quoted price. I had to go into the counter, show them my paperwork and they gave me the quoted price.
review from
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8.4
Pros: I got the least expensive car, a compact (Hyundai Accent), and it was very nice, fun to drive, also excellent gas mileage.
review from
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7.2
Pros: Car was nice and clean. Was told I could pick out any of the full sized cars available (although there was only one).
Cons: Price slightly higher than Kayak quoted. Woman who rented me the car was not very friendly. Worst thing was it took me a long time to find out where to go - no one was at the counter in the terminal and there wasn't a sign telling customers where to go. The man at the Hertz counter gave misinformation regarding where to go, sending me to short-term parking. Tried calling 800 number for help but they were unable to help. Finally I just went out to the parking ramp across the street and found some signs directing me to another rental counter. If I was by myself it wouldn't have been as bad, but I was pushing my elderly mother in a wheelchair.review from
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6.8
Do not purchase 3rd party insurance
Pros: Price of the car rental and display of aproximate taxes
Cons: The 3rd party insurance would not cover anything other than collision damage to the vehicle, weather related issues hail damage Etc is not covered. Be aware and read the small printreview from
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6.0
Outcome was not good
Pros: The car was clean and comfortable.
Cons: It was never explained that there were 2 different places to drop the vehicle off at the Minneapolis airport. I was charged an additional 120.00 in fees because I did not drop it off at the correct location even though I dropped it off right next to where I picked up the car 5 days prior. Poor signage. I have no idea where the other location even is at the airport.review from
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4.8
No communication between myself and tenant at pick-up
Pros: The car itself
Cons: During the check-in process the tenant did not review my contract with me and scammed me into buying the protection plan without me knowing. I found out during drop-off that this happened and they said there was nothing I could do because I signed. I am very disappointed because I thought the extra cost was due to the hold that he had mentioned, but never thought it was any additional cost. I will not go with Dollar in the future.review from
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5.2
Billed 3 times the agreed price
Cons: When I arrived at the airport to drop off the car, the attendant quoted me a price that was three times the contract price. I had to go the rental counter to get this mistake fixed. Fortunately, I gave myself plenty of time before my flight.review from
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10.0
Pros: Good selection of cars.
Cons: Nothing.review from
Rated no. 10
National
6.0 Good (2 reviews)
1 location at Minneapolis St Paul Airport
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National reviews
Car hire locations
National
Locations at Minneapolis St Paul Airport
4901 Glumack Dr
+1 833 813 5262
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
All National reviews
National reviews at Minneapolis St Paul Airport
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Car hire locations
Sixt
Locations at Minneapolis St Paul Airport
2143 East 77th Street
+1 952 345 4017
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
4300 Glumack Dr
+1 888 749 8227
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
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Car hire locations
Sunnycars
Locations at Minneapolis St Paul Airport
4650 Glumack Drive
Minneapolis International airport
Car rental locations at Minneapolis St Paul Airport
Good to know
Most popular agency | National |
|---|---|
Most popular car type | Compact |
Average price | $51/day |
Good deal | $49/day |
Top tips for renting a car at Minneapolis St Paul Airport
- 25% of our users found rental cars at Minneapolis St Paul Airport for $49 or less
- Book your rental car at Minneapolis St Paul Airport at least 1 day before your trip in order to get a below-average price
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