Guest reviews
Overall rating
8.1
Excellent
Based on 136 reviews
Cleanliness
8.2
Comfort
8.1
Pick-up/Drop-off
8.2
Value for money
8.1
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Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
30
11
9
2
11
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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2.0
Pros: I arrived at enterprise and they had not received my reservation; they had no available cars.
Cons: Getting my thirty dollars back that i paid to reserve
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9.6
Pros: Great luxury SUV with comfortable ride & perfect stereo.
Cons: Front tires should have already been replaced and were very close to bald on edges.
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8.0
Cons: Car stereo capped at 14 so could not enjoy music No one could gelp
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4.0
Cons: I actually would have gotten the vehicle I requested and that it was clean , trash & order free.
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9.6
Pros: Staff was excellent, great location...
Cons: Drop off location said reserve for enterprise customers and not specifically saying “ Rental car Return here/drop off”
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6.0
Pros: The car was a good size, drove smooth, economical on gas.
Cons: A couple of hours into the drive, I noticed a used, disposal glove between the passenger seat and the console. This is not in line with the cleaning efforts listed on Enterprises website, not to mention it’s gross and potentially dangerous given the current Covid-19 situation. I informed the Enterprise representative at drop off and left the glove in place.
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8.0
Cons: The rear view mirror did not stay in place.
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10.0
Pros: All good. Staff friendly, helpful.
Cons: Nothing.
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10.0
Pros: Eddie and Andrew were so helpful! I needed a big car to take my big family and our luggage from the port to Disneyland and they totally delivered! The process was so easy and Andrew explained everything clearly and answered all our questions. We were rolling to see Mickey Mouse in no time!
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10.0
Pros: Very friendly staff
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2.0
Pros: There was nothing to like.
Cons: Enterprise provided a confirmation number for my reservation and when I arrived at their desk, they stated, "We have no cars available and there are 18 people in line in front of you." Then they offered me a different car at 30% more. That's a bait-and-switch.
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10.0
Cons: It was a great experience. I truly can’t think of a thing!
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Where can I find Enterprise hire cars in Long Beach?
Top tips for renting a car from Enterprise in Long Beach
- Intermediate car hires from Enterprise in Long Beach are around 63% cheaper than other car types, on average