Pros: A stone hit and cracked our windshield while traveling, and they swapped out our van at a different location in under 1 hour. Outstanding!
Cons: No overcharged me 180$
Cons: I booked a car From Lexington Ky airport and my total was suppose to b $120 tax and all. But on my final bill I was charged $324.91. Extra charges $180 other charges for nothing
Pros: The Staff was very helpful and fast.
Cons: Winchester Rd location did not allow you to park your personal vehicle in their lot, which I was never told prior to arrival....but other than that, very good experience
Pros: It was a car that ran
Cons: I ordered a truck and had to take a car, really needed the truck thats why I reserved the truck
Cons: Arrived to pick up the car and they “are out of cars”. Had reservation for over 10 days. No one tried to notify me that the car was unavailable. I was not offered an alternative and was not given any apology! Was simply told it’s the “virus” and there’s nothing they could do. I was 3rd in line for pickup that day and the people in front of me did not get rentals that day either. I will NEVER use Enterprise again!
Pros: Drop off was very easy and fast.
Cons: We had ants in our van. Also, took way too long to pick up car.
Cons: Wanted to give family member a car rental gift over Christmas but had to pay for additional driver - myself + family member, although I neither planned to drive or ever drove the car. Rental rate was therefore much higher than expected. Will not use Enterprise again.
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Enterprise in Lexington.
Enterprise has 6 car hire locations in Lexington. Take a look at our Enterprise hire location map to find the best car hires near you.