Lexington car rentals
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Lexington, KY, United States
Lexington car rental information
| Pick-up location | Lexington |
|---|---|
| Rental locations | 18 |
| Airport locations | 9 |
Lexington car hire reviews and directory
Rated no. 1
Hertz
Best rated
6.2 Good (34 reviews)
3 locations in Lexington
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Hertz reviews
Car hire locations
Hertz
Locations in Lexington
1018 E New Circle Rd
+1 859 243 0335
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |
3801 Nicholasville Rd
+1 859 373 0777
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |
4000 Terminal Dr Ste 105
+1 859 254 3496
| Monday | 06:30 - 23:30 |
| Tuesday | 06:30 - 23:30 |
| Wednesday | 06:30 - 23:30 |
| Thursday | 06:30 - 23:30 |
| Friday | 06:30 - 23:30 |
| Saturday | 07:00 - 23:00 |
| Sunday | 06:30 - 23:30 |
- 6.1
- 6.1
- 6.2
- 6.1
- 6.5
Recent reviews
10.0 Excellent
28 Oct 2019
Pros: Friendly, great service and good car.
10.0 Excellent
1 Feb 2017
Pros: Smooth and quick rental.
10.0 Excellent
20 Feb 2017
Happy for the easy rental
Pros: Easy: booking, pickup, drop off
Cons: Those older body impalas are a bit down market, but if that's what it takes to get the great price, not at all upset.
6.0 Good
29 Mar 2017
Pros: got a car
Cons: bastards charged me additional on top of what i had already paid Kayak THEN tried to charge me nearly DOUBLE for their own insurance even though I had purchased insurance from Kayak.
Give me a flat price upfront
2.0 Mediocre
1 May 2017
Horrible customer service
Pros: Not a single thing! Even though the guy did smile the whole time showing he was a true jerk!
Cons: They stated it was booked thru a third party so they didn't have to honor the reservation. Then told me I could buy a plane ticket and be allowed the rental, so I buy a cheap flight, they again refuse saying I'm trying to defraud them!! I am still waiting on my refund& this has been over a week ago!!!
10.0 Excellent
12 May 2017
Pros: Both Jennifer and Brittney were so helpful and kind and went the extra mile for me. I appreciate it so much.
Cons: Nothing
10.0 Excellent
30 Jun 2017
Pros: everything went well
Cons: nothing
10.0 Excellent
12 Apr 2019
Pros: Efficient easy .
Cons: Book on line for availability!
2.0 Mediocre
28 Oct 2015
complete dissapointment
Cons: I arrived to get my rental and they said that they have no car for me and I should have called and made sure that they had and not book online. On top of that, customer service was terrible. This was my first and last time renting from Hertz.
3.6 Mediocre
4 Jun 2016
Did not have the size car ordered had to take smal
Pros: Kayak price email was great
Cons: They didn't have the car I ordered and I had to take a smaller car. Then they tried to charge a higher price for the smaller car.
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National reviews
Car hire locations
National
Locations in Lexington
4000 Terminal Dr Ste 103
+1 844 887 8401
| Monday | 08:00 - 21:00 |
| Tuesday | 08:00 - 21:00 |
| Wednesday | 08:00 - 21:00 |
| Thursday | 08:00 - 21:00 |
| Friday | 08:00 - 21:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 21:00 |
- 10.0
- 10.0
- 10.0
- 10.0
- 10.0
Recent reviews
10.0 Excellent
17 Jul 2018
Pros: The car handled beautifully and I really liked having a car so new that the "new car" smell was there.
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Alamo reviews
Car hire locations
Alamo
Locations in Lexington
4000 Terminal Dr Ste 103
+1 833 315 5903
| Monday | 08:00 - 21:00 |
| Tuesday | 08:00 - 21:00 |
| Wednesday | 08:00 - 21:00 |
| Thursday | 08:00 - 21:00 |
| Friday | 08:00 - 21:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 21:00 |
- 9.8
- 9.6
- 10.0
- 10.0
- 9.8
Recent reviews
10.0 Excellent
31 Oct 2019
Pros: Simple; no hard sell on insurance.
10.0 Excellent
19 Sep 2018
Surprise - brand new vehicle
Pros: Brand new. 4dr pick up
Cons: Liked everything
10.0 Excellent
30 Dec 2018
Pros: I appreciated the quick and easy pick-up and drop-off and not trying to sell me a bunch of services I don't want.
Cons: Contacting the office by phone was more involved than it should have been.
10.0 Excellent
9 May 2019
Pros: Stuff is very friendly
Cons: Need more option to select car
10.0 Excellent
30 Jul 2019
Pros: fast and easy. staff was friendly and easy to work with.
8.8 Excellent
26 Nov 2019
Cons: The car was not as clean as I would have liked it to be.
10.0 Excellent
12 Apr 2020
Pros: The staff was extremely pleasant. The droppoff was was very easy.
9.6 Excellent
1 Jun 2020
Cons: I paid deposit online it was supposed to pay the rest when picking up the vehicle. When I went to go pick up and check in for the vehicle it wind up being $20 more than I was told but it still wasn't bad
10.0 Excellent
16 Jul 2020
Pros: Yes the staff was super helpful and drop off was a breeze
10.0 Excellent
22 Jul 2020
Pros: The gentleman that loaned out the car was so friendly and helpful. The car was very clean, in excellent condition.
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Dollar reviews
Car hire locations
Dollar
Locations in Lexington
4000 Terminal Drive
+1 866 434 2226
| Monday | 06:30 - 23:30 |
| Tuesday | 06:30 - 23:30 |
| Wednesday | 06:30 - 23:30 |
| Thursday | 06:30 - 23:30 |
| Friday | 06:30 - 23:30 |
| Saturday | 07:00 - 23:00 |
| Sunday | 06:30 - 23:30 |
- 7.8
- 8.0
- 7.8
- 8.0
- 7.8
Recent reviews
10.0 Excellent
1 May 2017
Great Service would rent from again
Pros: I arrived and the employee was very nice. They did not have the size car that I had reserved and so I was upgraded to a small SUV at no additional cost. Vehicle was clean and drove well.
Cons: I had no real issues at all. The only thing that I could mention was really nothing. As I was driving back to return the vehicle a warning light came on. It was fine and there was no issues with the vehicle performance. I returned safely and with no incidents.
2.8 Mediocre
10 May 2017
Car was misrepresented on Kayak
Pros: What a terrible car rental experience. The car I eventually got in was almost okay.
Cons: I was sold a full-size car as a "Manager's Choice". It was said on Kayak that I'd be receiving the manager's choice of full-size car. What they gave me was the worst, most stripped subcompact car I've ever seen. It didn't even have cruise control or an Aux Jack and the person at the counter wouldn't let me cancel my rental. They said it would be a couple dollars extra per day for the car I got, but in the end when I checked out it nearly doubled my rental rate.
4.0 Okay
16 May 2017
It's okay
Pros: Location
Cons: It was okay
10.0 Excellent
12 Jul 2017
Excellent service with a smile!
Pros: I arrived a little early and the car was ready to go. No add on to the price and a great overall experience.
4.0 Okay
16 Aug 2017
Pros: Car was great clean drove well.
Cons: Customer service is terrible. I tried to extend my rental by one day according to my contract it was 14.85 and it took an hour of talking to people who obviously can't speak English very well to then connect me to the actual location who then tried to charge me a weekly rate for one day. A contract is a contract and regardless of the fact you printed something you don't like at this point it's still enforceable over your policy of whatever. To try and convince me to add know you to violate your contract and charge me $156 to extend for one day when my contract plainly said $14.85 a day is almost fraud. But then to have an employee tell me if I don't like it then bring the car back on time or pay means not only will I never rent with you again or suggest anyone does, but also that I'll refer it to the state attorney and the BBB. It's a disgrace for supposed p ET pole to want to extort money out if you by trying to enforce the very contract they are wanting to violate. Pathetic.
10.0 Excellent
25 Oct 2017
Smooth transaction all the way around.
Pros: Was upgraded to a Suburban at no additional cost!
10.0 Excellent
30 Oct 2017
Pros: Car was clean and ran well. No problems.
Cons: No drive-up rental return. You will need to go back into the terminal to return the car. Not really a big deal though.
10.0 Excellent
14 Nov 2017
Pros: Great price, nice cars. You can’t beat the deal!
10.0 Excellent
19 Feb 2018
Pros: Ease of Pickup and overall handling of the admin. work.
10.0 Excellent
9 May 2018
Easy and affordable
Pros: The staff in both Lexington and Charlotte were polite aNd professional
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Budget reviews
Car hire locations
Budget
Locations in Lexington
1059 South Broadway
+1 859 281 1197
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 12:00 |
4000 Terminal Drive, Ste 104
+1 859 246 1405
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | |
| Sunday | 10:00 - 18:00 |
- 7.0
- 7.0
- 7.8
- 6.5
- 7.5
Recent reviews
6.0 Good
7 Mar 2016
Cons: Didn't have any live people to receive you when you get into the lot. You had to figure out that you were to go inside to check out. Signage wasn't very good and not very intuitive.
10.0 Excellent
28 Aug 2016
Great car at great price!
Pros: Great service, easy, quick transaction.
10.0 Excellent
10 Dec 2016
Pros: Quick and efficient staff
Cons: The transmission on the Ford Focus was slipping in first gear and the check engine light was on during my rental period.
9.6 Excellent
14 Jan 2019
Pros: Easy drop off process no line
Cons: No complaints
6.0 Good
1 Jul 2019
Pros: Drop off was easy
Cons: Car smelled like smoke, Was not cleaned from prior rental. When I called customer service they were a bit rude.
8.0 Excellent
10 Oct 2019
Pros: Great value and ease of pick up and drop off in the Lexington airport.
Cons: They miss charged our card by quite a bit. They did fix it In a timely manner, within 3 business days. It was slightly stressful until they fixed it but am thankful that they were on top of it.
5.6 Okay
10 Oct 2018
car wasn't at the confirmed pickup/drop off location
Pros: nice car
Cons: i made sure to rent a car from a company away from the airport. when i went to pickup my car from the downtown location they told me that my reservation was at the airport. they were not helpful. my email confirmation clearly stated that the pickup and drop off location was at the downtown location. i ended up driving my truck to the airport, parking in long term parking, picking up my car, and making multiple trips back and forth from my truck to the rental car (about a quarter mile each way) to load the car. costumer service at budget was not helpful! i wasn't happy about any of this, i wasn't expecting to pay for long term parking. yuck.
2.0 Mediocre
20 Sep 2019
Pros: Very rude. I reserved online and they had no cars. I mean none. And the woman acted like I was at fault for booking on line.
Cons: Everything, starting with actually having a car for me.
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Enterprise reviews
Car hire locations
Enterprise
Locations in Lexington
1052 West High Street
+1 859 233 7799
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
1140 Winchester Road
+1 859 281 6446
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
281 W New Circle Rd
+1 859 226 9877
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
2893 Richmond Rd Ste 130
+1 859 269 9149
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
4000 Terminal Dr Ste 106
+1 833 338 3315
| Monday | 08:00 - 21:00 |
| Tuesday | 08:00 - 21:00 |
| Wednesday | 08:00 - 21:00 |
| Thursday | 08:00 - 21:00 |
| Friday | 08:00 - 21:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 21:00 |
4001 Nicholasville Road
+1 859 271 9697
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
- 6.7
- 7.0
- 7.2
- 6.8
- 6.5
Recent reviews
6.0 Good
15 Jan 2016
Pros: The employees were helpful
Cons: Out of cars upon arrvial
2.0 Mediocre
2 Apr 2016
Did not have a car for me - had to cancel
Cons: I had to cancel the rental when they were unable to locate a car for me anywhere in the area, even though i had a reservation. Not sure how that happened.
People were friendly and apologetic, but they have a poor inventory management, at least on this day.
10.0 Excellent
14 Apr 2016
Pros: Everyone went above and beyond for our rental experience. I will definitely rent a car with this Enterprise again! They upgraded our car for free when the type we reserved wasn't available. They also refunded money on our gas because we didn't use the entire tank.
2.0 Mediocre
23 Sep 2016
No car available
Pros: Nothing
Cons: No cars available at all when I arrived. What's the purpose of a reservation? The attendant offered zero help.
2.0 Mediocre
16 Oct 2016
Pros: Nothing
Cons: Inconsiderate. Policy of payment sucks. Other rental companies take debit cards, not Enterprise. What makes me want to do business with a company who doesn't care if I get home or not? I will never do business with such a cold hearted business.
10.0 Excellent
25 Oct 2016
Pros: The people who work here are seriously so kind and helpful!
5.2 Okay
25 Dec 2016
Additional charges added without consent
Pros: Various waivers were added to my rental without my consent - a disappointing experience. Vehicle itself was great.
8.8 Excellent
13 Aug 2017
Pros: Quick & easy process
Cons: The back of the car was dirty
9.2 Excellent
5 Jan 2016
Pros: Picking up the car was incredibly easy. Everyone at Enterprise was professional and attentive.
Cons: The car was just a little smaller than I expected, but it still worked for our needs.
8.0 Excellent
24 Feb 2016
They were very accommodating and friendly .I would
Pros: Everything
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Avis reviews
Car hire locations
Avis
Locations in Lexington
1059 South Broadway
+1 859 281 1682
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 13:00 |
4000 Terminal Drive, Suite 104
+1 859 281 1681
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 10:00 - 18:00 |
| Sunday |
- 4.9
- 5.6
- 6.2
- 5.6
- 5.1
Recent reviews
7.2 Good
8 Apr 2016
worst audio system ever
Cons: This was the most infuriating experience with a car audio system ever. I don't know how anyone who uses a smartphone as an audio source could ever drive this car. When connected with a USB cable, so i could charge my phone, the system kept stopping the audio(podcasts app) and then switching to my music, randomly. I tried to just listen to music but it kept randomly stopping playback, sometimes restarting the song from the beginning, sometimes going to a completely different song, sometimes stopping entirely. I gave up trying to play from my phone and turned off audio in the car completely. while i left the phone plugged into USB to charge, but still, without me touching the phone or audio system, it would randomly open my music and start playing random songs through the audio system. I know my phone is not the problem because my personal car has a USB port integrated with the audio system and it works perfectly with my phone.
2.0 Mediocre
26 Dec 2016
Pros: They charged for me an hourly rate ($189) which they finally removed. Then I discovered they charged me for a tank of fuel when it was re turned with a full tank. Still awaiting a reply on the refund. Disappointing .
7.2 Good
20 Jun 2017
Decent vehicle and the price was exactly as quoted.
Pros: The vehicle was well equipped. A Ford Fusion with backup camera and bluetooth sound system. The leather seats were very comfortable.
Cons: There were a number of body scratches and I was afraid I would get blamed for them since no one came outside with me when I picked up the car and no one noted the condition of the vehicle. It also wasn't clean, particularly the interior windshield.
10.0 Excellent
5 Oct 2017
Pros: I liked the whole process. Everything was easy and the vehicle was very clean.
Cons: Nothing, everything was great.
2.0 Mediocre
27 Aug 2018
Absolutely disgusting
Pros: Easy to get to in the airport
Cons: There car was absolutely disgusting. I have never been in such a filthy rental car. Sounded like it was going to break down on the highway the whole trip
8.8 Excellent
29 Nov 2016
Pros: Avis was great. Car was great
Cons: The kayak deal didn't work. Tried to get a cheaper car cause kayak listed a shuttle to a different location that didn't exist. Costed more than planned.
5.2 Okay
7 Jul 2019
Pros: Leslie was very helpful and pleasant.
Cons: The rental location was difficult to get into and our of, there was no wayfinding--no clearly designated area for parking, or returning the vehicle. It took an extremely long time to get the car--the car wasn't ready when we arrived, despite our reservation being made at least a month in advance.
2.0 Mediocre
7 Jul 2020
Pros: Nothing
Cons: Customer service
4.8 Okay
14 Aug 2020
Cons: I was double charged for my rental and my money was never returned.
Colonel marion horn jr.
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Car hire locations
Easirent
Locations in Lexington
Blue Grass Airport
| Monday | 00:01 - 23:59 |
| Tuesday | 00:01 - 23:59 |
| Wednesday | 00:01 - 23:59 |
| Thursday | 00:01 - 23:59 |
| Friday | 00:01 - 23:59 |
| Saturday | 00:01 - 23:59 |
| Sunday |
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Car hire locations
Sunnycars
Locations in Lexington
4000 Terminal Drive
104 travellers who rented a car in Lexington gave the car agency they used an average rating of 7.0
Car rental locations in or near Lexington
Good to know
Most popular car type |
Compact |
|---|
When to book a rental car in Lexington
Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days
Top tips for renting a car in Lexington
- Whether you explore Lexington’s sights, discover the scenic nature of Daniel Boone National Forest to the east of the city, or visit Kentucky’s capital of Frankfort, about a 40-minute drive away, with a hire car you are flexible and free to do whatever you please during your stay in Lexington. For travelers wanting to explore Kentucky’s biggest city, Louisville can also be conveniently explored from Lexington, as it is only a bit over an hour away by car.
- Blue Grass Airport is just 7 miles outside Lexington and has various hire car agencies onsite, including Alamo, Enterprise, and Hertz, along with some others. The easiest way to begin your time in Lexington is by picking up a hire car directly from there, allowing you to reach the city in about 15 minutes. Travelers can find the agency service desks in the baggage claim area on the first level, and pick-up and drop-off is right next to the terminal.
- Lexington is famous for its many scenic routes and driving is generally a pleasant experience; however, heavy rain showers, sleet, and ice can be regular occurrences in Lexington and in Kentucky in general, so prepare for some challenging weather conditions. When the roads are drenched by rain showers or ice, slow down considerably and refrain from driving if you don’t feel comfortable doing so, but find a safe place to park and wait until the weather conditions improve. Also make sure to have the headlights on so other cars can see you coming.
- As in most US cities, rush hour in Lexington is the most intense on weekdays between 8 and 10 am and 5 and 8 pm, but on the weekends there can also be increased traffic around places of interest, such as the Rupp Arena or Keeneland race track. Plan at least 45 minutes ahead if you have a game or race to get to so that traffic will not be an issue.
- Book your rental car in Lexington at least 1 day before your trip in order to get a below-average price