Book Avis hire cars in Lexington

Reviews for Avis in Lexington

Recent reviews

Traveller rating

Wonderful

1

Very Good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

7

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car was cleanget the car

customer service

2.0

i booked a camry for $100 one day and the pick up was in lexington and the drop off in Columbus. i had to wait long time for the agent because there was no one in the front desk. then, he came and told me we had only a truck car availavle.( note that before i came to the branch, i made a call to AVIS to confirm the availability, and they told me it is available!) i was force to take the truck, so i can finsh my work at columbus. i had a low back pain and the truck was not comfortable. also, after i made the drop off by one day, i got an email form AVIS with the receipt. i was shocked from the charged price! it was $250 for one day trip! the original price was $100. i contacted the and did not get any explination about the extra chargeReviewed 18 Feb 2023

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2.0

Avis was a great disappointment! The bus I booked and confirmed severally through phone calls was said to be unavailable when I went to pick up. We were all set for the trip and suddenly no bus. I have called AVIS and they confirmed availability even a day to pick up. They just messed up our travel plansReviewed 18 Jul 2022

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6.0

Got a call early in the morning that there were no cars available for me to use. Was panicked. Called to confirm that I had heard the message correctly. Went to counter anyway, and they guy working (different than worker I had talked to earlier) couldn’t have been any nicer and said of course we have some cars available. Not sure what the issue was but I had several hours of panic trying for plan B and finding another car to rent on last minute notice that was affordableReviewed 18 Apr 2022

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10.0

Good clean car, friendly staffReviewed 30 Nov 2021

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2.0

I could reserve online but when went to the site, they didn't have car for me. They blamed priceline for taking reservation and they showed no sympathy or ex[pressed any regrets on my inconvenience. The avis front desk person suggested me to call 800 number and ask a different pick up location, I did and they directed me to a different location. Same problem, no car in the second pick up location (Lexington airport) as well. At the end, avis at airport gave me a 12 seater an (I had reserved a small 5-seater) which I drove all the way to Indianapolis. So pthetic. No consideration of my hassle. No discount. No professionalism. Will never trust Avis again.Reviewed 21 Oct 2021

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3.9

The vehicle was very dirty Tires shake at 65 and above Tires where very worn out and vehicle tried to hydroplane in the rain due to the tires being completely worn outReviewed 13 Oct 2021

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1.9

Terrible service gave away my car 15 minutes after the reservation time and left me with no other options - Avis oversold the car allotment by 35 cars leaving myself and dozens of others who made reservations without a car option. Never using againReviewed 18 Jul 2021

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2.0

Pros:NothingCons:Car smelled like weed. PatheticReviewed 10 Mar 2021

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8.0

Pros:Staff made everything easy.Cons:I ordered a car and the only thing available was a truck.Reviewed 2 Dec 2020

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4.8

Cons:I was double charged for my rental and my money was never returned. Colonel marion horn jr.Reviewed 14 Aug 2020

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2.0

Pros:NothingCons:Customer serviceReviewed 7 Jul 2020

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5.2

Pros:Leslie was very helpful and pleasant.Cons:The rental location was difficult to get into and our of, there was no wayfinding--no clearly designated area for parking, or returning the vehicle. It took an extremely long time to get the car--the car wasn't ready when we arrived, despite our reservation being made at least a month in advance.Reviewed 7 Jul 2019

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• What is the most popular car hire from Avis in Lexington?

  Compact (Nissan Versa or similar) is the most frequently booked car hire type from Avis in Lexington.

• How many car hire locations does Avis have in Lexington?

  Avis has 2 hire locations in Lexington. Take a look at our Avis hire location map to find the best car hire near you.

• Does Avis have a car hire location at the airport: Blue Grass airport (LEX)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Blue Grass airport (LEX)?

  Yes