Guest reviews
Overall rating
8.5
Excellent
Based on 12,905 reviews
Cleanliness
8.6
Comfort
8.7
Pick-up/Drop-off
8.1
Value for money
8.6
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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9.2
Pros: Staff was exceptional. I was assisted checking in at a kiosk and probably did it in less than five minutes. At the drop off, I was done in about the same time. I should have taken longer because I left my prescription glasses in the car. But they found them and contacted me before id even had time to file a claim.
Cons: I dislike the USB connection in the car (I know: a manufacturer’s problem). The unit never communicated adequately with my iPhone, wouldn’t display my map, and insisted on playing my music in alphabetical order, starting over each time I started the car.
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8.0
Pros: Staff was friendly both at pick-up and drop off.
Cons: A Tahoe is NOT a Suburban or Ford Expedition, bit that's what we ended up with.
review from
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6.8
Cons: After driving away from the airport and turning down the high level of A/C set by the Enterprise, we smelled Cigarette SMOKE in the car and there were soiled spots on the back seat. I called and got a reference #.
review from
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3.6
Pros: Not much really.
Cons: The car had a lot of scratches on it and smelled like smoke. When I booked the reservation I wasn’t aware that the location wasn’t at the airport. When I dropped the car off I had to pay for an Uber because that location has no courtesy shuttle.
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10.0
Pros: Drop off was very easy. And shuttle driver was very friendly and helpful.
review from
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10.0
Pros: Friendly, helpful staff at the counters in Kahului and Kihei.
Cons: Nothing.
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10.0
Pros: The staff at this location were friendly and thoughtful. There were 4 of us traveling together for the first part of our trip, and 2 at another, so we booked a smaller car. They wanted to ensure we had enough room for us all, and upgraded us to a perfect sized SUV.
Cons: They are off airport, but it was a quick $10 Lyft ride (about 10 minutes total), and unlike the on airport location(s) there was no waiting, and we were driving off 5 minutes after arriving at their lot. Worth the $ savings too - this is a 100% positive review!
review from
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10.0
Pros: Friendly staff. Pickup and delivery processes easy and competent.
review from
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10.0
Outstanding service
Pros: Loved the staff and the car we rented on Maui
review from
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9.2
Nice service. Intermediate SUV = small CUV
Pros: Nice service. Friendly people. Good value when booking early. Half price compared to the airport locations.
Cons: An intermediate SUV (advertised as Rogue or similar) turned out to be a Honda HRV. Can hardly be described an an intermediate SUV. Fortunately, all of our luggage fit in, but barely with golf clubs and all.
review from
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8.0
Pick-up/drop off
Pros: no one was there
Cons: Two people came in after us and left before us
review from
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10.0
Satisfied customer!
Pros: When I realized this was off airport and would need a taxi, I was a bit skeptical, but it proved to be very easy and inexpensive to get a cab. I wasn't sure about a hybrid having never driven one before, but it got great gas mileage and was just fine for us. We even got an upgrade because they were out of the car type I had reserved. The people we dealt with at the company were all very nice and helpful even calling a cab for us when we returned the car. I would definitely consider using this company on future trips. The wait at the rental desk was much shorter than the airport companies, and a fantastic price too!
Cons: I wasn't crazy about a cab ride, but the price of the car rental more than made up for that!
review from
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9.2
Pros: Staff was exceptional. I was assisted checking in at a kiosk and probably did it in less than five minutes. At the drop off, I was done in about the same time. I should have taken longer because I left my prescription glasses in the car. But they found them and contacted me before id even had time to file a claim.
Cons: I dislike the USB connection in the car (I know: a manufacturer’s problem). The unit never communicated adequately with my iPhone, wouldn’t display my map, and insisted on playing my music in alphabetical order, starting over each time I started the car.
review from
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10.0
Pros: Drop off was very easy. And shuttle driver was very friendly and helpful.
review from
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10.0
Pros: Friendly, helpful staff at the counters in Kahului and Kihei.
Cons: Nothing.
review from
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10.0
Pros: The staff at this location were friendly and thoughtful. There were 4 of us traveling together for the first part of our trip, and 2 at another, so we booked a smaller car. They wanted to ensure we had enough room for us all, and upgraded us to a perfect sized SUV.
Cons: They are off airport, but it was a quick $10 Lyft ride (about 10 minutes total), and unlike the on airport location(s) there was no waiting, and we were driving off 5 minutes after arriving at their lot. Worth the $ savings too - this is a 100% positive review!
review from
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10.0
Pros: Friendly staff. Pickup and delivery processes easy and competent.
review from
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10.0
Outstanding service
Pros: Loved the staff and the car we rented on Maui
review from
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9.2
Nice service. Intermediate SUV = small CUV
Pros: Nice service. Friendly people. Good value when booking early. Half price compared to the airport locations.
Cons: An intermediate SUV (advertised as Rogue or similar) turned out to be a Honda HRV. Can hardly be described an an intermediate SUV. Fortunately, all of our luggage fit in, but barely with golf clubs and all.
review from
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10.0
Satisfied customer!
Pros: When I realized this was off airport and would need a taxi, I was a bit skeptical, but it proved to be very easy and inexpensive to get a cab. I wasn't sure about a hybrid having never driven one before, but it got great gas mileage and was just fine for us. We even got an upgrade because they were out of the car type I had reserved. The people we dealt with at the company were all very nice and helpful even calling a cab for us when we returned the car. I would definitely consider using this company on future trips. The wait at the rental desk was much shorter than the airport companies, and a fantastic price too!
Cons: I wasn't crazy about a cab ride, but the price of the car rental more than made up for that!
review from
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8.0
Pros: Staff was friendly both at pick-up and drop off.
Cons: A Tahoe is NOT a Suburban or Ford Expedition, bit that's what we ended up with.
review from
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6.8
Cons: After driving away from the airport and turning down the high level of A/C set by the Enterprise, we smelled Cigarette SMOKE in the car and there were soiled spots on the back seat. I called and got a reference #.
review from
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8.0
Pick-up/drop off
Pros: no one was there
Cons: Two people came in after us and left before us
review from
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Where can I find Enterprise hire cars in Kahului?
40 Hana Hwy, Enterprise car rentals
Address
40 Hana HwyPhone
+1 808 871 1511FAQs about hiring a car from Enterprise in Kahului
What is the most popular car hire from Enterprise in Kahului?
Mini (Class Minivan or similar) is the most frequently booked car hire type from Enterprise in Kahului.
How many car hire locations does Enterprise have in Kahului?
Enterprise has 2 car hire locations in Kahului. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Kahului Airport (OGG)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Kahului Airport (OGG)?
Yes