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8.0
Very friendly people and very helpfulReviewed 27 Jan 2023
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2.0
They did not honor our week rental for $500. They still tried to charge us the $200 for the extra 2 days. We also returned the car on Jan. 1 but they were closed so they are trying to charge us for still having the car until Jan. 2 even though we flew home!Reviewed 5 Jan 2023
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10.0
Other than the slightly moldy smell from the AC, all was good.Reviewed 1 Aug 2022
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10.0
The vehicle we rented had some electrical issues and enterprise agent was very kind and said we are welcome to take it back and they can see what can be offered, but we were figured out how to safely use the trunk. The trunk would automatically close without any trigger, upon opening, it will just close, after 4-5 tries, it would stay open. Experience with enterprise agent was great, she explained everything very well and was very friendly and helpful.Reviewed 30 Jul 2022
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10.0
Great car, thorough evaluation on pickup and drop off, no issues at allReviewed 11 May 2022
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10.0
I found this experience quite easy. I was surprised that there was not a shuttle bus to the off airport area and had to pay extra fees because I picked up the car at the airport. Otherwise, everything went well.Reviewed 17 Nov 2021
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8.0
Overall really good. The car wiper wash did not work which was horrible. The other thing is that this is not at the airport. Therefore it was less expensive which was great, but trying to get 2 miles with 2 weeks worth of luggage was difficult. I would still use it againReviewed 15 Nov 2021
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5.9
Reservation was onsite and ended up paying $65 more because of airport fees. My reservation didn’t specify offsite, and Enterprise didn’t offer a shuttle. Otherwise, great experience!Reviewed 9 Oct 2021
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10.0
This was my best rental car experience in decades due to the great customer service by Robert. He exceeded all my expectations and also didn't try the "upsells" of other rental companies. Enterprise is not as convenient for pickup and dropoff in Maui, but the short cab ride was worth it. Bravo!Reviewed 2 Sep 2021
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7.9
More details on our future reservation made at drop offReviewed 5 Aug 2021
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10.0
Pros:Staff was friendly and pickup and drop off was also fast and easy.Cons:We were told we got the last full size car which would have been a huge problem since we had 4 people and lots of luggage. So thankful they didn’t try to give us a smaller car.Reviewed 24 May 2021
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9.2
Pros:Staff was exceptional. I was assisted checking in at a kiosk and probably did it in less than five minutes. At the drop off, I was done in about the same time. I should have taken longer because I left my prescription glasses in the car. But they found them and contacted me before id even had time to file a claim.Cons:I dislike the USB connection in the car (I know: a manufacturer’s problem). The unit never communicated adequately with my iPhone, wouldn’t display my map, and insisted on playing my music in alphabetical order, starting over each time I started the car.Reviewed 18 Oct 2019
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