Guest reviews
Overall rating
7.6
Good
Based on 2,286 reviews
Cleanliness
7.7
Comfort
8.1
Pick-up/Drop-off
7.3
Value for money
7.5
Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
4
9
6
3
1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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10.0
Cons: loved my cute little Nissan Juke! Quick, friendly check in. Easy drop off!
review from
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6.4
Pros: The staff were professional.
Cons: I got upgraded to a bad car. The black Buick Verona was too big for Hawaii's tight roads. The black interior was too hot. And I had to take it back in for a air bag check.
review from
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10.0
Pros: Everything was very good.
Cons: Nothing
review from
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7.6
Cons: A long wait at pick us after a long day I f traveling was a disappointment
review from
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6.0
Cons: They didn’t have the car they assigned me. They corrected it downstairs, but they gave me the car under a different name, I didn’t catch it, the person at the exit didn’t catch it, and when I dropped it off I had to go to the counter again to get it fixed so I could leave. Took to much time since.
review from
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7.6
Pros: Once we got to the rental center everything went well
Cons: The line for the shuttle from the airport to the rental center was crazy long, probably 60-70 people? It was a disaster. We Ubered to the rental center.
review from
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3.2
Pros: Reasonable price
Cons: Car in poor condition and not user friendly to change drop off time.
review from
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10.0
Pros: Quick and Friendly
review from
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3.6
Lacey in Kahului was great, but national reservations did NOT Try Hard
Pros: Initial rental agent (Lacey) gave excellent customer service.
Cons: When I tried to extend the rental, national reservations agent quoted me 4X the going rate.
review from
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8.0
Cons: The insurance options are far too expensive and should be quoted upon booking
review from
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7.2
some good some bad
Pros: drop off was very fast and smooth, person who helped me was very friendly
Cons: pick up was very slow. waited in line to get on shuttle for very long time, then waited in line at facility for very long time. only 3 people working the counter. car was dirty especially windows and mirrors, I had to clean them off to see properly. also driver side frnt tire was low, had to add air.
review from
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4.8
Sketchy
Pros: Car was available
Cons: The guy that checked us in changed stuff around and was trying to charge us more than what we were quoted, then said that the would cut us a deal and give it to us for the price quoted with taxes and fees, for 3 days. Which is really not a deal since that's what we were quoted. But when we checked out, taxes and fees were not included in the price and we ended up paying more in the end. But we couldn't bother arguing the price, because we didn't want to miss our flight.
review from
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Where can I find Avis hire cars in Kahului?
101 Airport Access Road, Avis car rentals
Address
101 Airport Access RoadHours
| Monday | 06:00 - 21:00 |
| Tuesday | 06:00 - 21:00 |
| Wednesday | 06:00 - 21:00 |
| Thursday | 06:00 - 21:00 |
| Friday | 06:00 - 21:00 |
| Saturday | 06:00 - 21:00 |
| Sunday | 06:00 - 21:00 |
Phone
+1 808 871 7575Top tips for renting a car from Avis in Kahului
- Economy car hires from Avis in Kahului are around 32% cheaper than other car types, on average