Cons: There was a little delay while the pick up but they were very kind and professional
Pros: The staff was very friendly and helpful. the car was ready and waiting for us & everything was incredibly smooth
Cons: nothing - best car rental experience I have ever had
Cons: when we arrived we had to wait for a while for someone to help
Pros: Staff friendly but not helpful with basic directions into city. Agent at reservation desk referred us to staff at kiosk who referred us back to desk. Reserved infant car seat but there was no base which is the recommended method to secure a back facing infant car seat. Drop off super easy.
Cons: Brief basic local directions. Proper method of securing infant car seat for safety.
early drop off
Pros: Not much to describe here. We dropeed off the car before opening time and left the keys in the drop box.
Cons: The cost was way more than the cost Kayak gave me when I booked it. I had no choice I needed the car.
Cons: After having had a problem picking up our car at the airport, we had to go visit the city the next day. The facility we were sent to is closed on weekends so I spent a total of three hours with various Enterprise offices in QC as well as the main office trying to figure out a way to get a car. At the end of the day we were given a replacement car however it was a long and painful process that cost over $100 in taxi and uber costs trying to get from place to place.
Pros: The car was just as advertised and super good on fuel. Everyone was exceedingly helpful and kind
Cons: I wish there was a way to pickup closer to my home. However, the airport always seems to have the best prices
Cons: Hidden charges
Cons: A bit of trash in th vehicle when we picked it up. Didnt appreciate how th prices got jacked up over Christmas.
Pros: The vehicle was great, an upgrade from the reserved car. The service after the front desk was excellent.
Cons: The person at the front desk refused to honor my inline confirmed reservation, saying there were no car one way to New York. After I questioned her statement and Insisted, she called rhe manager and then processed the reservation. She was not friendly and helpful from rhe start.
Cons: I got the car completely dirty.
Enterprise has 2 car hire locations in Dorval. Take a look at our Enterprise hire location map to find the best car hires near you.
No (according to our data)