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10.0
Great experience. No delay and long wait for car. Very polite agents. Easy return. ThanksReviewed 31 May 2023
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8.0
Loved the car but disappointed with drop off. Had to leave the car before 10pm at a location that closed at 5pm. Miscommunication on Hertz’s part, which is really an easy fix. Thankfully I was ready earlier to give the car back and had time for a druve way out of my way to return the rental.Reviewed 2 May 2023
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10.0
I recommend with confidence, and will definitely return to them again.Reviewed 16 Apr 2023
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8.0
Everything was okay except the strong smell of old cigarets and the mat under our feets was so wet that my friend had to wash her tote bag after. Except that, everything was ok.Reviewed 25 Mar 2023
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10.0
I had no issues in terms of the service provided by the Alamo reps in both Dorval and at Ottawa Airport. The only issue I had was that I had reserved a Toyota RAV 4 and yet they gave me a smaller car and charged me the same price. The drive from Dorval to Ottawa was not very comfortable in the small Mazda.Reviewed 20 Mar 2023
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10.0
Zero hassle - fabulous service!Reviewed 2 Apr 2022
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10.0
Friendly staff, good car, nothing to complainReviewed 23 Feb 2022
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10.0
Small point: booth was a few minutes late to openReviewed 14 Sep 2021
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3.9
The staff at the pickup not organized at all, had to wait for an hour to get the car.Reviewed 2 Aug 2021
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5.9
J’ai réservé une voiture en avril et j’ai appelé une semaine à l’avance avant notre arrivée au Québec ( 14 juillet). La voiture demandée n’était pas disponible et il n’y avait pas de choix de remplacement. Nous avons pris le dernier choix proposé et l’employé n’a pas fait le tour de la voiture avec nous. Il ne nous a pas montré le fonctionnement de la voiture, ni expliquer les conditions. Il y avait des égratignures et des bris sur la voiture et ils n’ont pas pris le temps de nous rassurer qu’elles étaient là avant que nous prenions possession. De plus, le service à la clientèle a notre arrivée n’était pas invitant. Les employés présent étaient désagréables. Nous sommes déçu de notre service.Reviewed 29 Jul 2021
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7.2
Pros:The staff was friendly, the car was clean and in good conditionCons:The taxes and fees we're higher than anticipatedReviewed 14 Jul 2020
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2.0
Cons:Ma réservation a été annulée, aucun véhicule n'était disponible à MontréalReviewed 12 Jul 2020
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