Pros: The tahoe we reserved was not available. The assistant manager Chris offered us a minivan for much less than the tahoe. It worked great for our trip.
Cons: The windshield was not clean. Had smears on it
Pros: No. I was sent back and forth and one manager openly derided one of his coworkers.
Cons: They could work as a single unit. It seemed like I was dealing with two separate companies.
Pros: People were nice, even if not Covid-19 safe.
Cons: Had to check at three different rental car checkpoints before finding someone with the Enterprise group that could give us our rental car. Person who got our car wasn’t wearing a Covid-19 mask over her nose, and I had to touch the computer to finish. Lastly, the Ford we rented had a terrible navigation and audio interface, both of which were dangerous to use.
Pros: Car was filthy with a horrible cigarette smell. Could not even drive it.
Cons: If they had paid more attention to what I was reserving to rent and had it available as they said it would be
Pros: Friendly staff. Clean car.
Cons: They could have my car cleaned before I head to pick it up. They make me wait for 20 minutes until they cleaned inside and outside. At the end, they just perform a very quick and light clean on the outside and inside. A very bad impresión.
Pros: Was closed when we arrived
Pros: Yes, very easy.
Cons: When I callled to inquire if I would need to pay extra for extra hours for drop off because of a flight delay the representative could have been a bit more empathetic sounding.
Pros: Easy pick up easy drop off.
Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Enterprise in Columbus.
Enterprise has 11 car hire locations in Columbus. Take a look at our Enterprise hire location map to find the best car hires near you.