Book Enterprise Rent-A-Car hire cars in Columbus

Reviews for Enterprise Rent-A-Car in Columbus

Recent reviews

Traveller rating

Wonderful

9

Very Good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

3

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car was great

10.0

Very fast and convenient. Everyone was friendly during the entire process.Reviewed 3 Mar 2023

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4.0

Beware: There is NO connection between online reservations, the customer service center, and the local offices. I made 3 separate reservations at 3 separate locations. Each time the vehicle was confirmed online, confirmed ‘available’ by customer service, but actually out of stock at each location. The local offices were very friendly and excellent at trying to help me, but I ended up not renting the vehicle. Just make sure to call the local pick-up location DIRECTLY to see what’s available. Frustrating experience.Reviewed 4 Jan 2023

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10.0

The customer service rep was extraordinary!!!! She was polite, kind, happy, chatty and had a great smile. She made the whole experience excellent. When going out to get the car, the gentleman helped us find the right car and made sure we didn’t have to walk far being that my dad is disabled.Reviewed 30 Aug 2022

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10.0

Had a wonderful experience with dealing with pickup & dropped off. Just wish the van has windows that would open, has two-sided doors, and the bench-chairs has an adjustable backs for comfort. Otherwise, we've had a nice experience throughout. Thank you!Reviewed 23 Aug 2022

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10.0

everything went very smoothlyReviewed 25 May 2022

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10.0

Really appreciateReviewed 26 Apr 2022

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10.0

A little more clean but other than that everything was greatReviewed 29 Oct 2021

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10.0

There was absolutely no problem. The price was amazingly great. Staff was quick and efficient.Reviewed 26 Oct 2021

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1.9

Liked nothing. Customer service was completely unacceptable and unprofessional. Rental car was nothing like I reserved 4 months prior but had a family vacation the next day so nothing I could do. Vehicle I did take smelled and was not cleaned on the outside and worse on the inside. Manager should not be associated w/ company. All around, the worst customer experience of my life. I will never use Enterprise nor Kayak again! Completely missed the mark here.Reviewed 4 Aug 2021

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2.0

Pros:I booked a car rental for the Columbus Airport. When I arrived at the Enterprise desk, they told me my rental was across town. I asked for help to get across town or get the car to me (no longer an enterprise offering), but the desk clerk basically said "nope, you're on your own". Kayak also provided no additional help. I rented from Avis desk, don't know why I would use Kayak againCons:Having the car available where I landedReviewed 4 May 2021

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9.2

Pros:The tahoe we reserved was not available. The assistant manager Chris offered us a minivan for much less than the tahoe. It worked great for our trip.Cons:The windshield was not clean. Had smears on itReviewed 1 Nov 2020

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2.0

Pros:No. I was sent back and forth and one manager openly derided one of his coworkers.Cons:They could work as a single unit. It seemed like I was dealing with two separate companies.Reviewed 10 Oct 2020

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• What is the most popular car hire from Enterprise Rent-A-Car in Columbus?

  Compact (Ford Focus or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Columbus.

• How many car hire locations does Enterprise Rent-A-Car have in Columbus?

  Enterprise Rent-A-Car has 11 hire locations in Columbus. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Columbus airport (CMH)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Columbus airport (CMH)?

  Yes