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8.0
Went smoothly. Car was clean and ready at pickup.Reviewed 21 Sep 2022
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8.0
Great service, nice location. The car had Steering drift to the left, and I could never get the cruise control to work. Bluetooth to the phone was inconsistent; sometimes it worked, other times it didn’t. Not major issues but the steering issue could have been a safety issue.Reviewed 18 Jul 2022
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8.0
Would be nice if they could give you a brief run down, other than here are the keysReviewed 16 Jul 2022
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10.0
Pros:Whole process smoothCons:Line at desk to check car outReviewed 7 Mar 2021
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10.0
Pros:easiest/fastest rental and return I have ever had!Cons:nothingReviewed 25 Oct 2020
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2.0
Cons:There was no refund on the rental, even though the charge was fraudulent. It caused me to have to manage the situation with my bank.Reviewed 12 Oct 2020
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5.2
Pros:Car was ok----Ford Eco SportCons:The Thrifty location was farthest from terminal. The staff was occupied with one customer. The wait was long. The attendant did not know how to open the back of SUV. Therebwas no one there when the car was returned---not a single person and they were aware fo when I was returning. Thrify is cheap for a reason!Reviewed 17 Sep 2020
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2.0
Cons:If I would hv got my car. Putting my money back in my account. Trying to get them back on the phone.Reviewed 22 Aug 2020
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2.0
Cons:I never got the rental. I got to the airport and they stated I needed a major credit card. I canceled the rental car and You still kept my money. I want that taken off my debit card asapReviewed 18 Aug 2020
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2.8
Pros:The staff was unfriendly not helpful and kinda terrible . I didnt like anything about this experience and 10/10 do not recommendCons:They could have been more helpful. I was $10.00 short on a hidden deposit I was unaware of until my arrival. Therefore I had to call my grandmother so she could come use her card. Since it was a different card they charged me an extra 50 dollars because she was a driver. Obviously she wasn't a driver she was just helping me out. They didnt care about the dilemma and made no attempt to help me out. The process that should have been 5 mins took an extra hour l after already being on the plane for 8 hours. The staff was unfriendly and unhelpful through the whole process.Reviewed 17 Aug 2020
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4.0
Pros:The car i got after not getting the car bracket i chape was niceCons:The type of car i got was a compact suv not mid size like i chose . I ended up trading for a car instead. The price was crazy plus i got charged an extra $120 for being 24Reviewed 13 Jul 2020
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2.8
Pros:Got a replacement car easilyCons:The car I was given had a corroded battery. I left the airport and once I got to the next destination, the car died. I was on a time schedule and could not wait there for AAA so I had to Uber to my destination that was an hour away. Costing me over $120. Then when I Uber we back to the vehicle, I had to wait for AAA at 11 pm by myself in the cold. Then I had to take the car back to the rental and get a new car. Extremely inconvenient as I was in town for my grandmothers funeral and was almost late. Why was the battery not part of the vehicle inspection?!? The corrosion was leaking all over the battery. If someone had just lifted up the hood they would have seen it.Reviewed 30 Jan 2020
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