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Columbus car hire

Driver's age: 26-65
Thu 25/7
Thu 1/8

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KAYAK’s top tips for hiring a car in Columbus

  • Make the most out of your trip to Columbus and rent a car to explore everything from Lincoln Village in the west of the city to Blacklick Woods Metro Park or Pickerington Ponds Metro Park in the east. Columbus has a lot on offer and, with a car, you can conveniently reach all your destinations within your own timeframe.
  • For travelers landing at John Glenn Columbus International Airport, rent a car directly from the on-site car hire center to be in the city in less than 15 minutes. The airport sports eight agencies, including Alamo, Avis, and Hertz, who can be found on the ground level of the parking garage where the cars are also parked. Posted signs help drivers out of the airport to the I-670, which directly leads into the heart of Columbus.
  • Columbus is definitely not as challenging to drive in as Boston, for example, but hire car drivers should double-check before venturing into an intersection, as right of way is not always followed. Also, Columbus drivers tend to drive slower on the left lane, which is nonetheless discouraged. When it rains, make sure to adapt the speed, as full downpours commonly happen in Columbus.
  • The winters in Ohio can be harsh and cold, so winter travelers should ensure the hire car is properly equipped for the cold season. If parked overnight, make sure the tank is always half-full or more; otherwise, the risk of a frozen petrol line increases. Also bear in mind that the posted speed limits are intended for dry roads, so, when snow and sleet are coating the streets, speed must be reduced and adapted to the road conditions.
  • Book your rental car in Columbus at least 1 day before your trip in order to get a below-average price
  • Mini rental cars in Columbus are around 22% more expensive than other car types, on average

Columbus car hire experiences: the best tips from KAYAK users

Insights shared by verified travellers who hired a car in Columbus 
Verified travelerMar 2024
Give yourself an extra hour for the rerun and catching the shuttle back to the airport. It’s a huge purple bus. It’s easy to find it also as the airport has purple signs to follow for both pickups and return.
Verified travelerMar 2024
Very fast and efficient service picking up and dropping off the car
JoelDec 2023
Columbus is a relatively easy big city to drive through.
GaryOct 2023
Very stress free setup and service.
JenniferSep 2023
Driving in Columbus is very easy.
Verified travelerNov 2023
Make sure to double or even triple check each step in the rental process and take pictures and videos! It’s a shame but you quite possibly will end up needing them to protect yourself!
AudreyJul 2023
Having our paperwork ready and using the pre-check QR code made things run very smooth.
LaverneAug 2023
Go to Enterprise they are the best.
Verified travelerJul 2023
Watch out for truck tires
Victoria KochMay 2023
Car rentals are all offsite. But a shuttle picks you up at the terminal and takes you to a centrally located car rental pick up/drop off site. Which seems very efficient for everyone.
BryanMay 2023
Freeway merges are long to give one time to change lanes and follow GPS instructions. Drove in rush hour traffic. It was very manageable. Maybe I was just lucky.

FAQs about renting a car in Columbus

  • What type of car is recommended for driving in Columbus?

    With regular rain and ice on the streets, a 4-wheel drive car is certainly a wise choice to make in Columbus. Depending on how much storage is needed, a smaller SUV or minivan are an appropriate choice which provide essential road grip while still being small enough to navigate through the city without problems.

  • What’s the speed limit in Columbus?

    Adhering to the posted speed limit is paramount when driving through Columbus. If there is no sign posted, the general speed limits are as follows: 15 mph in alleys, 20 mph in school areas, 25 mph in residential areas, up to 65 mph on interstates, and up to 70 mph on rural freeways. Don’t forget to adapt the speed to the weather and road conditions.

  • Where are the best places to park in Columbus?

    Street parking as well as garages and public parking lots are available in Columbus. Street parking, especially in the downtown area, is usually metered, so check the time and weekday restrictions at the posted sign. Parking garages such as Lot 005 or LeVeque Tower Garage, for example, offer daily or even monthly parking opportunities for a reasonable charge and are centrally located.

  • What is the best car hire company in Columbus?

    Based on ratings and reviews from real users on KAYAK, the best car hire companies in Columbus are Enterprise Rent-A-Car (8.4, 69 reviews), Hertz (7.5, 77 reviews), and Avis (7.0, 50 reviews).

  • How much is the price of fuel in Columbus?

    The average price of fuel in Columbus is $6.30 per litre over the past 30 days. Filling up a tank of uel costs between $76 and $101, depending on the car size.

  • What is the most popular car hire in Columbus?

    Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type in Columbus.

  • How can I find car hires near me in Columbus?

    Take a look at our extensive car hire location map to find the best car hire deals near you.

  • How much does a Mini car hire cost in Columbus?

    A Mini car hire in Columbus costs $182 per day, on average.

  • How much does an Intermediate car hire cost in Columbus?

    An Intermediate car hire in Columbus costs $132 per day, on average.

  • How much does a Special car hire cost in Columbus?

    A Special car hire in Columbus costs $111 per day, on average.

Columbus car rental reviews and directory

Budget

Best rated

Cleanliness

6.6

Comfort

6.8

Pick-up/Drop-off

6.1

Value for money

6.2

8 locations in Columbus

Show locations

Locations in Columbus

1030 West 3rd Avenue

+1 614 737 5400

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 14:00
Sunday13:00 - 17:00

104 East Long Street

+1 614 228 1058

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 14:00
Sunday11:00 - 14:00

1717 W 5th Ave

+1 614 487 7206

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 14:00
Sunday09:00 - 13:00

240 South Hamilton Road

+1 614 863 7500

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday08:00 - 14:00
Sunday12:00 - 16:00

3949 West Broad Street

+1 614 870 2200

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday08:00 - 14:00
Sunday09:00 - 13:00

4106 International Gateway

+1 380 867 0247

Monday00:00 - 01:0008:00 - 14:00
Tuesday08:00 - 14:0000:00 - 01:00
Wednesday08:00 - 14:0000:00 - 01:00
Thursday00:00 - 01:0008:00 - 14:00
Friday00:00 - 01:0008:00 - 14:00
Saturday00:00 - 01:0008:00 - 14:00
Sunday00:00 - 01:0008:00 - 14:00

4810 Sawmill Road

+1 614 451 7699

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday08:00 - 14:00
Sunday10:00 - 14:00

6060 Busch Boulevard

+1 614 431 2025

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday08:00 - 14:00
Sunday09:00 - 13:00

Filters

Reviews

8.0 Very Good

Jul 2024

KAYAK
It’s was good selection of vehicles. But the only thing was I have to say they didn’t clean the car. We had a dirty car to ride in.

4.0 Mediocre

Jul 2024

KAYAK
They gave me a broken car the first time. I didn't realize it until I was on the highway 20 miles out of town. The second car they gave me smelled awful like smoke and was filthy dirty.

2.0 Poor

Apr 2024

KAYAK
We had a 9am pick up time and got to the pick up location on time only to find a sign that said “be back in 30 minutes”. When the employees finally showed up they gave us a car that was very damaged. We took the car and once we got on the freeway the car was violently shaking so we had to go back and exchange the car for another. That vehicle only had a quarter tank of gas so we had to stop and get gas. This all caused major delays in our travel.

8.0 Very Good

Apr 2024

KAYAK
The main focus is the airport , there aren’t many non-airport locations.

2.0 Poor

Mar 2024

KAYAK
Drop off was easy and gentleman was nice. Pick up in CMH took forever and vehicle was dirty with bald tires. It wasn't worth it to spend another 45 minutes in line to get a new vehicle. Guy behind the counter in CMH was trying to con everyone into insurance and other add-ons which is what caused a 45 minute way for a line of 3 customers.

10.0 Wonderful

Mar 2024

KAYAK
It was the most organized rental experience I’ve ever had. They are on point . From the counter to the drop off their customer service is outstanding. I wish more rental companies got it right like they have. A+ experience thank y’all so much !

1 out of 36

Enterprise Rent-A-Car

8.4

Very Good

69 reviews

Cleanliness

8.3

Comfort

8.4

Pick-up/Drop-off

8.3

Value for money

8.3

11 locations in Columbus

Show locations

Locations in Columbus

1026 Goodale Blvd

+1 614 297 7353

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday10:00 - 14:00
Sunday00:00 - 01:00

1733 W 5th Ave

+1 614 488 7996

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday10:00 - 14:00
Sunday00:00 - 01:00

2160 W Case Rd

+1 614 798 9696

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00

3161 W Broad St

+1 614 279 2577

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday10:00 - 14:00
Sunday00:00 - 01:00

3245 Morse Rd

+1 614 476 1111

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday09:00 - 13:00
Sunday00:00 - 01:00

4106 International Gateway

+1 844 913 0741

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

4233 Eastland Square Dr

+1 614 836 2500

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday10:00 - 14:00
Sunday00:00 - 01:00

475 East Livingston

+1 614 621 8899

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday09:00 - 13:00
Sunday00:00 - 01:00

57 Lazelle Rd E

+1 614 880 1198

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday10:00 - 14:00
Sunday00:00 - 01:00

5801 Karl Rd

+1 614 781 5400

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday10:00 - 14:00
Sunday00:00 - 01:00

6841 Flags Center Dr

+1 614 895 0000

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday10:00 - 14:00
Sunday00:00 - 01:00

Filters

Reviews

10.0 Wonderful

Jul 2024

KAYAK
Convenient location, friendly and supportive staff, good selection of vehicles.

8.0 Very Good

May 2024

KAYAK
Overall outstanding, friendly, fast service.

2.0 Poor

May 2024

KAYAK
The lady at time of pick up was very rude

10.0 Wonderful

Oct 2023

KAYAK
Easy, clean and the car I rented was new, did not have smoker's smell.

2.0 Poor

May 2021

KAYAK

Pros:

I booked a car rental for the Columbus Airport. When I arrived at the Enterprise desk, they told me my rental was across town. I asked for help to get across town or get the car to me (no longer an enterprise offering), but the desk clerk basically said "nope, you're on your own". Kayak also provided no additional help. I rented from Avis desk, don't know why I would use Kayak again

Cons:

Having the car available where I landed

9.2 Wonderful

Nov 2020

KAYAK

Pros:

The tahoe we reserved was not available. The assistant manager Chris offered us a minivan for much less than the tahoe. It worked great for our trip.

Cons:

The windshield was not clean. Had smears on it

1 out of 11

Alamo

8.1

Very Good

43 reviews

Cleanliness

8.2

Comfort

8.4

Pick-up/Drop-off

8.0

Value for money

8.1

One location in Columbus

Show locations

Locations in Columbus

4106 International Gateway

+1 844 913 0739

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Filters

Reviews

6.0 Okay

Apr 2024

KAYAK
Cars were not readily available in Columbus Had to wait 15-20 to get a car after check in process

10.0 Wonderful

Dec 2023

KAYAK
It was great

10.0 Wonderful

Oct 2023

KAYAK
It was perfect! Don’t change anything!

6.0 Okay

Mar 2021

KAYAK

Pros:

Staff did a very nice job

Cons:

Car had been smoked in The odor became overwhelming during the rental

10.0 Wonderful

Dec 2020

KAYAK

Pros:

Pick up and drop off were very easy.

6.0 Okay

Oct 2020

KAYAK

Pros:

I was not given clear direction to where to go pick up. I was in the garage for over 20min looking. After locating a person he pointed me to a vehicle that didnt have any keys... frustrated at this point i walk back to the booth and demand they get the van and bring it. That took forever.

Cons:

Have an attendant on hand. It SHOULD NEVER BE THE CUSTOMERS RESPONSIBILITY TO FIND THE VEHICLE

1 out of 8

Hertz

7.6

Cleanliness

7.9

Comfort

7.9

Pick-up/Drop-off

7.7

Value for money

7.2

10 locations in Columbus

Show locations

Locations in Columbus

1090 A South Hamilton Rd

+1 614 238 1623

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00

1355 W Mound St

+1 614 221 3000

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00

1535 Georgesville Road

+1 614 351 1570

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00

2361 Morse Road

+1 614 476 6847

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday09:00 - 13:00

2455 Billingsley Rd

+1 614 793 3100

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00

2496 Scarborough Blvd

+1 614 759 7285

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00

4106 International Gateway

+1 614 239 1084

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

4111 Bridgeway Avenue

Opening times not available

4430 Westerville Rd

+1 614 476 6847

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00

8832 Commerce Loop Drive

+1 614 840 1758

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00

Filters

Reviews

2.0 Poor

Dec 2021

KAYAK
I did not rent the car from this location. Upon arrival, attendant required proof of own car insurance. I do not have own car or insurance, which is why I was renting the car. The alternative provided was $40/day for complete insurance from the location itself. I rent cars very often - this has never been a requirement before as my credit card offers great insurance coverage.

4.0 Mediocre

Dec 2021

KAYAK
Hertz still charges an extra daily fee to add a spouse as an authorized driver. Luckily it looks like a lot of car rental companies are moving away from this, but it's ridiculous

8.0 Very Good

Nov 2021

KAYAK
There was an extra charge for a second (spouse) driver which I don’t think we have ever had from another company. When I looked back at the agreement it did mention additional charges for another driver but didn’t say what they were (13$/day). I would have looked at another rental company if I had been aware upfront (like, the info not buried in the middle of the rental agreement) as it did push the price much past the competition’s price. The car was nice, clean, etc.

10.0 Wonderful

Nov 2021

KAYAK
A little high priced fir a one day rental, otherwise clean car. No ‘cleaning product’ odor which was nice!

8.0 Very Good

Mar 2021

KAYAK

Pros:

The staff didn't seem overly friendly but were helpful enough. They failed to mention their return method at this location which caused a little confusion when I returned the car.

Cons:

I felt that they should have clearly explained their return method (or at least mentioned it).

10.0 Wonderful

Mar 2021

KAYAK

Pros:

Ended up getting a very nice upgrade for no additional charge due to limited availability

1 out of 13

Avis

7.1

Cleanliness

7.4

Comfort

8.1

Pick-up/Drop-off

6.8

Value for money

7.1

8 locations in Columbus

Show locations

Locations in Columbus

1030 West 3rd Avenue

+1 614 299 0964

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 14:00
Sunday13:00 - 17:00

104 East Long Street

+1 614 224 4259

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 14:00
Sunday11:00 - 14:00

1717 W 5th Ave

+1 614 486 8261

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 14:00
Sunday09:00 - 13:00

240 South Hamilton Road

+1 614 577 0657

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday08:00 - 14:00
Sunday12:00 - 16:00

3949 West Broad Street

+1 614 851 0508

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday08:00 - 14:00
Sunday09:00 - 13:00

4106 International Gateway

+1 380 867 0002

Monday08:00 - 14:0000:00 - 01:00
Tuesday08:00 - 14:0000:00 - 01:00
Wednesday08:00 - 14:0000:00 - 01:00
Thursday00:00 - 01:0008:00 - 14:00
Friday08:00 - 14:0000:00 - 01:00
Saturday08:00 - 14:0000:00 - 01:00
Sunday00:00 - 01:0008:00 - 14:00

4810 Sawmill Road

+1 614 538 0488

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday08:00 - 14:00
Sunday10:00 - 14:00

6060 Busch Boulevard

+1 614 436 3218

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday08:00 - 14:00
Sunday09:00 - 13:00

Filters

Reviews

8.0 Very Good

Mar 2024

KAYAK
G Old

8.0 Very Good

Jan 2024

KAYAK
wash the cars before rent and full gas tank.

2.0 Poor

Nov 2023

KAYAK
The worst customer service ever from start to fighting finish!

10.0 Wonderful

Sep 2023

KAYAK
not to wait 35" at the counter before Ito get my car...

4.4 Mediocre

Oct 2019

KAYAK

Pros:

Drop off was easy.

Cons:

It took a long time to pick up the car (40 minutes) even though there was only one person in front of me in line. The cars weren't ready. I had absolutely no choice, and the car was not what I had ordered. It was really flashy--something I did not want at all as a woman travelling alone.

10.0 Wonderful

Sep 2019

KAYAK

Pros:

I made a reservation for a big car but it wasn’t quite large enough for what I needed, when I went back to see if I could upgrade to a bigger one, they changed the paperwork and within a few minutes for no charge, I had a bigger car ready to go! Thanks again!!

Cons:

Directions into the rental car pickup/dropoff locations in the airport. It was a little confusing and took us a while for figure out

1 out of 12

Payless

6.0

Cleanliness

6.9

Comfort

7.3

Pick-up/Drop-off

6.1

Value for money

6.6

One location in Columbus

Show locations

Locations in Columbus

4106 International Gateway

+1 380 867 0978

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00
Saturday08:00 - 14:00
Sunday08:00 - 14:00

Filters

Reviews

6.0 Okay

Mar 2024

KAYAK
Definitely a car that used by a smoker in the past.

10.0 Wonderful

Nov 2023

KAYAK
Easy to use!

2.0 Poor

Oct 2023

KAYAK
The car smelled like stale cigarette smoke and didn’t seem very clean. I felt like I was borrowing somebodies car and not renting. The battery died while I was out with my family. Would not recommend Payless car rentals

10.0 Wonderful

Oct 2023

KAYAK
Amazing car and easy drop off.

1.9 Poor

Jul 2021

KAYAK
Car was sent with a half tank of gas, when returned I was informed it was supposed to be full and charged at a premium for gas, they will likely now park the car at half and repeat the gimmick on the next sucker.

8.0 Very Good

May 2021

KAYAK

Pros:

The drop off went very smoothly and efficiently.

Cons:

It was extremely difficult to find the Payless pick up counter. There was no signage for Payless indicating where I should go. I had to ask a family member to do some research while I wandered around. She discovered that Avis bought Budget and Payless so I went to the Avis/Budget counter. There was a small Payless sign behind the Budget counter. Definitely frustrating.

1 out of 12

National

7.9

Cleanliness

7.6

Comfort

8.1

Pick-up/Drop-off

8.1

Value for money

7.4

One location in Columbus

Show locations

Locations in Columbus

4106 International Gateway

+1 844 913 0740

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Filters

Reviews

2.0 Poor

Aug 2020

KAYAK

Cons:

Poorest management and the stuff needs more training

3.2 Poor

Jun 2020

KAYAK

Cons:

I reserved a Tahoe or equivalent but they gave me a Tacome truck with less space. The wait to check in and get vehicle was over an hour wait. The truck was dirty: the previous user had a dog in it and there was hair everywhere. The window have finger smudges on all of them and there was fish scales in the tail bed. I was definitely a lack luster experience.

10.0 Wonderful

Dec 2019

KAYAK

Pros:

Staff was very friendly and the drop off super easy

6.0 Okay

Jul 2019

KAYAK

Pros:

Staff was definitely friendly and welcoming and made the entire process effortless

Cons:

The car absolutely reeked of cigarette smoke. When choosing the SUV, I had only a few options, and I entered two different ones, both reeking. I just had to choose one and go with it, clearly keeping the windows down during all three days (despite the heatwave). The smell did not go away!

10.0 Wonderful

Apr 2022

KAYAK
Customer services was top notch. Andrea from National was great - very friendly and gave her business card in the event anything went wrong. Pick up and drop off were both easy and enjoyable.

10.0 Wonderful

Nov 2021

KAYAK
Great car, efficient rental experience. It was a little pricier than I would have liked but compared to other companies it was about the same so I guess it was the going rate for a minivan.

1 out of 3

Dollar

7.1

Cleanliness

7.3

Comfort

7.3

Pick-up/Drop-off

7.0

Value for money

7.1

4 locations in Columbus

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Locations in Columbus

1355 West Mound Street

+1 614 221 3000

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00

1535 Georgesville Road

+1 614 351 1570

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00

2455 Billingsley Road

+1 614 793 3100

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00

4106 International Gateway

+1 614 239 1084

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

Filters

Reviews

2.0 Poor

Apr 2021

KAYAK

Pros:

Staff was not there at the time of my pick up no help on the phone when I called dollar corporate services. Staff was late opening on the second day when I went back to get my car. Not wearing facemask. Very bad experience!

Cons:

Communications between dollar rental and carrentals.com, through who I made my reservation. More punctual and professional help both at the counter in person as well as online is needed.

2.0 Poor

Apr 2021

KAYAK

Pros:

Nothing. They closed before 6 pm, my flight was late. No car to pick up. Rip-off.

Cons:

They could make provisions for early evening pickup. Ie 6 pm

2.0 Poor

Mar 2021

KAYAK

Cons:

We made a “reservation” for a Suburban. When we got there all they had left was a little 4 door car. We have 7 people in our family so that wouldn’t work. The man working was nice enough, but he told us when you reserve with a lower cost rental company it’s hit or miss. Sometimes you get what you want, and sometimes you don’t. He showed us a long list of people he had to call to tell them they didn’t have any cars available. I would not recommend renting from Dollar because there NO GUARANTEE that you’ll get what you reserve, or any car for that matter!

2.0 Poor

Mar 2021

KAYAK

Cons:

They should have notified us that they close at 2pm and that, they would not be able to rent us a car. Their sign says go upstairs to the 2nd floor and someone will help you. Then upstairs it says we close at 2pm. So we had to pay double what our original reservation was and book with Hertz there on the spot.

2.0 Poor

Feb 2021

KAYAK

Pros:

Nothing

Cons:

I booked a car at 7 pm. I reached at 7:30pm. Noone was there .

2.0 Poor

Dec 2020

KAYAK

Pros:

didn't pick up car - mom got corona 2 days before christmas and was unable to cancel. thanks priceline, won't be going through you anymore.

Cons:

not going through priceline

1 out of 7

Thrifty

6.9

Cleanliness

7.5

Comfort

7.4

Pick-up/Drop-off

7.0

Value for money

6.7

4 locations in Columbus

Show locations

Locations in Columbus

1355 West Mound Street

+1 614 221 3000

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00

1535 Georgesville Road

+1 614 351 1570

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00

2455 Billingsley Road

+1 614 793 3100

Monday08:00 - 14:00
Tuesday08:00 - 14:00
Wednesday08:00 - 14:00
Thursday08:00 - 14:00
Friday08:00 - 14:00

4106 International Gateway

+1 614 239 1084

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

Filters

Reviews

10.0 Wonderful

Mar 2021

KAYAK

Pros:

Whole process smooth

Cons:

Line at desk to check car out

10.0 Wonderful

Oct 2020

KAYAK

Pros:

easiest/fastest rental and return I have ever had!

Cons:

nothing

2.0 Poor

Oct 2020

KAYAK

Cons:

There was no refund on the rental, even though the charge was fraudulent. It caused me to have to manage the situation with my bank.

5.2 Fair

Sep 2020

KAYAK

Pros:

Car was ok----Ford Eco Sport

Cons:

The Thrifty location was farthest from terminal. The staff was occupied with one customer. The wait was long. The attendant did not know how to open the back of SUV. Therebwas no one there when the car was returned---not a single person and they were aware fo when I was returning. Thrify is cheap for a reason!

2.0 Poor

Aug 2020

KAYAK

Cons:

If I would hv got my car. Putting my money back in my account. Trying to get them back on the phone.

2.0 Poor

Aug 2020

KAYAK

Cons:

I never got the rental. I got to the airport and they stated I needed a major credit card. I canceled the rental car and You still kept my money. I want that taken off my debit card asap

1 out of 7

Easirent

4.7

Mediocre

No reviews available

One location in Columbus

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Locations in Columbus

John Glenn Columbus International Airport

Opening times not available

Filters

No reviews available

Free2Move

No score available yet

3 locations in Columbus

Show locations

Locations in Columbus

1629, Lockbourne Rd

+1 844 543 7332

Opening times not available

1749, E Columbus St

+1 844 543 7332

Opening times not available

20, S Third street Suite 210

+1 844 543 7332

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

One location in Columbus

Show locations

Locations in Columbus

4106 International Gateway

Opening times not available

Filters

No reviews available

482 travellers who rented a car in Columbus gave the car agency they used an average rating of 5.2

Car hire locations in or near Columbus

Good to know

Most popular car type

Mini

When to book a car hire in Columbus

Average daily price per month
Car hire prices as pick-up date approaches

Columbus car hire information

Pick-up locationColumbus
Car types
Hire locations53
Airport locations11