Find reviews that mention:
10.0
EXCELLENT-NOTHINGReviewed 23 May 2023
review from![kayak]()
8.0
They needed more help on Sunday when I was dropping off. Too much work for the number of staff, but they did a good job. Happy to rent there again.Reviewed 4 May 2023
review from![kayak]()
10.0
Easy pick up & drop off. Agents very pleasant & accommodating. Vehicle perfect for our needs.Reviewed 17 Apr 2023
review from![kayak]()
2.0
Your company charged me way too muchReviewed 10 Apr 2023
review from![kayak]()
6.0
The drop off signage needs additional work as it was very difficult to figure out where to pull in our car and the person checking in early in the morning was very unprofessional to us as we didn't know where to put the car, seems you didn't want to walk the extra 50 ft to get the carReviewed 23 Aug 2022
review from![kayak]()
6.0
When I got to the location I was set to pick up at I was told my only option for a car was a pick up truck. I was renting a car that would be gas friendly for my little road trip. Luckily the clerk was able to get me to another location who was able to help me. Upon waiting for my car another person walked in who had made a reservation online and was told they didn’t have a car for her. Just seemed very unorganized.Reviewed 15 Aug 2022
review from![kayak]()
2.0
The Budget counter at CMH said we were in the wrong place and that the place where we should be was NOT at the airport. It was too late to go to the other place but fortunately Hertz had cars available and we were able to get a car where we were. TERRIBLE customer service!!Reviewed 19 Jul 2022
review from![kayak]()
4.0
Hood of car was left open , had to pull over on high way to close it so it wouldnt cause me to crash . Filled the tank to full and they still charged me for gas smh . But other then that the car was fineReviewed 28 Jun 2022
review from![kayak]()
2.0
Can’t remember a time when i was treated so poorly, so unprofessionally. Though i had confirmed reservations , there were no cars available when i arrived. The agent at the counter would not even make eye contact, just continually repeated they had no cars. They made no attempt to notify me of the situation nor explain situation. I will not use Budget, or Kayak again.Reviewed 16 Jun 2022
review from![kayak]()
6.0
Better instruction on how to drop off rental carReviewed 9 Jun 2022
review from![kayak]()
2.0
The pick up was a nightmare. For the record, I went with budget because it had “in terminal” pick-up which is important to me for my right schedule. All the car rental places require a shuttle. We then waited in line for over an hour.Reviewed 30 May 2022
review from![kayak]()
10.0
Super easy. Checked in and paid at the desk. They told me where to go. Keys were in the car. Car was bigger and better than expected.Reviewed 28 May 2022
review from![kayak]()