Guest reviews
Overall rating
7.3
Good
Based on 6,371 reviews
Cleanliness
4.6
Comfort
4.3
Pick-up/Drop-off
4.7
Value for money
4.1
Pros
"Overall a very good experience"
(in 464 reviews)
"ease of returning the car."
(in 4041 reviews)
"Car was clean and attractive."
(in 4674 reviews)
Cons
"Hidden charges, terrible customer service"
(in 331 reviews)
"Didn't get car I reserved."
(in 2431 reviews)
"Long wait to pick up car"
(in 116 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
drop the car
great price
great experience
friendly staff
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2.0
Pros: Nothing when I went they didn't have the car and wanted to sell me something more expensive
review from
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9.2
Pros: Friendly staff. Insurance rates for full coverage were not crazy (as usual).
Cons: A/C and entertaining systems in the model vehicle provided (Kia) were substandard.
review from
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2.0
Car requested not available
Pros: They had a car
Cons: We rented a standard SUV but they did not have the car available. They only had a standard car. It was the last car they had in the lot.
review from
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2.0
Cancelled at last moment over priced
Cons: I didn’t get the rental after all, ended up going with another agency for half the price same value. Insurance was unbelievably expensive.
review from
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2.0
Cons: When I got there they change the price it was extremely more expensive so I decided not to rent any car
review from
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2.0
Worset ever
Pros: They did not accept your rate it was 4 times the amount.
review from
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2.0
Make sure you add insurance
Cons: I truly dislike the fact that insurance is not included on the package. I click on the add on for it and when I got there they wouldn't honor it because it's Through a third party. Racing the rental price to about $300 instead of the $60
review from
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2.0
Pros: I can tell you that the experience in dollar Gja was poor, but the past experience in Monterrey Dollar was great! I have to return to Mty and hope to get a good service!
Cons: I was suppose to pick up at 8pm...but they told me that they did not know at what time the next day so I just did not return...bad experience in Guadalajara 's office
review from
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2.0
Don't depend on your car to be there
Cons: My flight was scheduled to arrive at 6:30 am. I placed the pick up time for 7:00 am. My flight was delayed by. 40 minutes and my reservation was not there when I went to pick up my car. I was at the counter at 7:30. I was told my reservation was forfeited because I didn't pick it up at 7:00.
review from
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7.6
Too Good to be True: $10 a Day
Pros: Dropoff and pickup was very convenient.
Cons: Too expensive for a compact car. The online price of $10 a day was was just a distractor from better deals. After getting full coverage, the actual cost was more like $80.00 per day.
review from
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2.0
Pros: Nothing when I went they didn't have the car and wanted to sell me something more expensive
review from
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2.0
Car requested not available
Pros: They had a car
Cons: We rented a standard SUV but they did not have the car available. They only had a standard car. It was the last car they had in the lot.
review from
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2.0
Cancelled at last moment over priced
Cons: I didn’t get the rental after all, ended up going with another agency for half the price same value. Insurance was unbelievably expensive.
review from
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2.0
Cons: When I got there they change the price it was extremely more expensive so I decided not to rent any car
review from
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2.0
Worset ever
Pros: They did not accept your rate it was 4 times the amount.
review from
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2.0
Make sure you add insurance
Cons: I truly dislike the fact that insurance is not included on the package. I click on the add on for it and when I got there they wouldn't honor it because it's Through a third party. Racing the rental price to about $300 instead of the $60
review from
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2.0
Pros: I can tell you that the experience in dollar Gja was poor, but the past experience in Monterrey Dollar was great! I have to return to Mty and hope to get a good service!
Cons: I was suppose to pick up at 8pm...but they told me that they did not know at what time the next day so I just did not return...bad experience in Guadalajara 's office
review from
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2.0
Don't depend on your car to be there
Cons: My flight was scheduled to arrive at 6:30 am. I placed the pick up time for 7:00 am. My flight was delayed by. 40 minutes and my reservation was not there when I went to pick up my car. I was at the counter at 7:30. I was told my reservation was forfeited because I didn't pick it up at 7:00.
review from
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Where can I find Dollar hire cars in Guadalajara?
Carr, Guad-chapala Km 17.5, Dollar car rentals
Address
Carr, Guad-chapala Km 17.5Hours
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Phone
180 0365 1111FAQs about renting a car from Dollar in Guadalajara
How many car hire locations does Dollar have in Guadalajara?
Dollar has 1 car hire location in Guadalajara. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: Miguel Hidal airport (GDL)?
Yes
Does Dollar offer shuttle or airport pick-up services from Miguel Hidal airport (GDL)?
Yes
