2.0
Reserved a car a month+ in advance, arrived at airport and was told there were no cars available and to try getting a car from a different agency.Reviewed 15 Nov 2022
review from![kayak]()
2.0
I was over charged.Reviewed 6 Jul 2022
review from![kayak]()
2.0
My flight arrived late and my reservation was cancelled by budget without notice for not being there on time.Reviewed 21 May 2022
review from![kayak]()
2.0
The service is terrible they tell you one price then another and then make up their own prices! Too expensive!Reviewed 13 Jan 2022
review from![kayak]()
2.0
Cons:They didn't have an automatic car i could use, had to uber to a bus stopReviewed 4 Jun 2021
review from![kayak]()
2.0
Pros:Nothing. I arrived with a confirmation number and was told there was not a car available for me. I was left on the side of the road with no transportation in a foreign countryCons:Everything! See statement above. I had confirmation and arrived to pick up only to be told no car was available. Literally stranded on the sidewalk in a foreign country with no transportation. Will never use kayak againReviewed 26 May 2021
review from![kayak]()
2.0
Pros:They cancelled my car two hours before the time I got it scheduled. They just told me they wouln't give me a carCons:Have something available.Reviewed 24 May 2021
review from![kayak]()
2.0
Pros:The agent sent me to a different place to rent a car only to find out they were a bunch of thieves. Not the agents fault.Cons:Everything.Reviewed 6 Apr 2021
review from![kayak]()
5.2
Pros:Customer service representatives were friendlyCons:The company making you purchase additional insurance was annoying when I had already purchased it through a third party company. Additional 260 was not necessaryReviewed 3 Feb 2020
review from![kayak]()
3.2
Cons:The vehicle couldve been in better conditions. The driver’s seat was broken and the seats were dirty. Also, I reserved a Jetta and they gave me a Vento. They would not honor my reservation for the vehicle I reserved.Reviewed 2 Jan 2020
review from![kayak]()
2.0
Cons:The whole experience was a mess! Ordered a Suburban, got a dated minivan. Took 2 hrs to prepare the car. People before us had waited 3 hrs. Most unorganized and disappointing experience with a rental I’ve ever had.Reviewed 20 Dec 2019
review from![kayak]()
4.4
Pros:The only thing I liked, was i was running g late and they took me to the airport right away.Cons:They can refund me the deposite right away not keep it for ransom it's been a mouth already and nothing is happening need to make a claim.Reviewed 8 Nov 2019
review from![kayak]()