Book National hire cars in Guadalajara

Guadalajara, JA, Mexico
27 Sep — 4 Oct
Guadalajara, JA, Mexico
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

" with low mileage"(in 349 reviews)
"Easy off"(in 174 reviews)
"e, with great efficiency.""(in 185 reviews)

Cons

"No despite confirmation."(in 276 reviews)
" had terrible smell."(in 269 reviews)
" had terrible smell."(in 273 reviews)

Reviews for National in Guadalajara

Overall rating3.8 MediocreBased on 27 reviews
Cleanliness
4.3
Comfort
4.1
Overall
3.3
Pick-up/Drop-off
4.1
Value for money
3.0

Recent reviews

Traveller rating
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Find reviews that mention:
5.6
Daily rate quintupled by mandatory insurance; carPros:Pickup and dropoff very friendly. Car worked.Cons:1. I requested a compact; on Kayak they have available Economy, Mini, and Compact, where Compact is more expensive than either Economy or Mini. This led me to believe that I would have a car three steps up from the tiniest. When I arrived, they told me that I had reserved the tiniest car available; after arguing with the attendant, he gave me a mini-class Chevy Aveo, a piece of junk car with no power, and a really terrible turn radius. 2. Required Insurance: I get it that you need insurance, and when abroad it's a good idea to have something basic even when relying on credit card rental insurance. The attendant led me to believe that the insurance was going to be less than $20 for the duration. This was not the case. Insurance ended up costing in excess of $160 US. For a six day rental, that's over $25 per day, when the rental of the car itself was $40 for the entire trip. This is $6 more per day than what National charges on its website for Third Party liability, which is all I got. I've been a National customer for a long time and have been willing to pay a little more to use them instead of another company. I've never felt so angry at National and will no longer use them exclusively after this. The only bright side was the staff being very friendly; however, even a thief will smile at you while robbing you blind.Reviewed 12 Nov 2015
review fromkayak
2.0
Horrible - Europcar MéxicoPros:Horrible experience they wouldn't take the insurance from rentacars.com so I had to purchase their insurance originally for $380 then miraculously after 1.5hra fighting them it went to $200 extra only. Also when dropping off the car they tried to charge me because there was no car manual which was never in the car to begin with and for a scratch on the rim, when I went to look at what they wanted to charge me for they were looking at a totally different car. HORRIBLE HORRIBLE EXPERIENCE, I will never use rentalcars.com nor Europcar again.Reviewed 18 Apr 2017
review fromkayak
2.0
Terrible experience at GDLCons:We had reserved a car with National for pickup at Guadalajara airport to use over a 4 day vacation that started this past weekend, and had made the reservation over a week in advance. I trusted National due to many past rentals for both personal vacations and corporate travel within the states. Upon arriving at GDL, the National kiosk told us they did not have a car for us due to our flight being ~1 hour late; and that if we could wait an hour or so they would give us the next car available. We spent our first hour and a half in Guadalajara sitting on our luggage patiently waiting for a car, only to be told after waiting that there was still no car, no ETA on when we one would be available, and that they had no further options for us. Needless to say, we went with another rental car company at that moment, and later learned from locals that this type of experience is all too common with National here. I'm not sure what the point of making a reservation is if it does not reserve a car for you, but I know that I wouldn't trust National again for a Mexico rental.Reviewed 6 Jul 2016
review fromkayak
10.0
Good experience in mexicoPros:Courteous staff. Good car. Very pleased with the turn-in inspection of the car condition. Car was spotless at pick-up. (Alas, I could not turn it in as clean - washed the car the evening before turn-in, and the dusty Mexican dust took away the shine. I wanted to make it look. Better)Cons:Did not like the explanation of the cost. At sign-in, they left me totally confused about the pricing, with the insurance. Then entered about US$400 on my credit card, as “deposit”?. When I turned the car in, they said, pay the new “bill” and your $400 is cancelled. At least that is what I think they said - I will see when I get my credit card bill later this month. If, indeed that $400 is cancelled - then National was truly excellent - the price was very reasonable (ie, very competitive). If not, kind of a rip off.Reviewed 14 Jan 2018
review fromkayak
2.0
ScamPros:NothingCons:At Guadalajar airport they try to impose an insurance that increse by 3 folds the price of the vehicle. When we did not accept then they gave us the option of limited insurance. With a credit card retention of 1500.00. Yes you read it right. $1500.00 retention on a credit card for whay was come to be an 800.00 car rental in a much smaller car. OBVIOUSLY we did NOT rentReviewed 3 Sep 2016
review fromkayak
2.0
Stay away!!!!!Pros:I did not like anything.Cons:I paid my rental online and upon my arrival, I was informed that I was required to pay an insurance for the car which was three times what I paid for the rental itself. The insurance payment required for me to get my rental was of 180.00 USD. I was told that I could not get a refund and I was left without a car to move my family and myself in. All I can say is stay away. Unfortunately, this is the first time I booked anything through kayak and it will definitely be the last.Reviewed 19 Oct 2016
review fromkayak
2.0
Pros:NothingCons:NothingReviewed 22 Aug 2016
review fromkayak
2.0
Gave away my rental.Pros:I could rent online.Cons:They gave away my rental because my flight was delayed. Which happens, but I was offered no comparable alternative. They were out of cars. The guy told me he would get me a car for a comparable price and sent me to a place called Thrifty. This place wanted to charge me legit 12 times what I agreed to pay with rental. Than when I declined because I could just use my family or uber, the driver if thrifty took us " to a place where taxis are cheaper" only to be gouged for double what a standard taxi would have cost. I know because I had family take a cab from the airport not two days before. I get that reservations change, I get that my plane arrived later than expected. But if I made a reservation with you and you give it away, than it is your responsibility to give me a car a a comparable price. Thanks National for almost ruining my vacation and for lowering many of my travel options. Hertz, guys go with Hertz.Reviewed 31 Mar 2016
review fromkayak
4.4
Need better customer servicePros:Car was cleanCons:My flight arrived earlier than expected. When I arrived at the National desk the man there said I was early and they didn't have it available. I almost went to the next desk. I asked if he had anything else and after radioing someone else they said yes. I got a compact car after reserving a standard size for a higher price. Doesn't make sense. After driving off, tires felt low. Went to a gas station and all tires were about 5 psi under the recommended pressure.Reviewed 12 Jul 2016
review fromkayak
2.0
LIES!!!!!Pros:Nothing sucked!!!!!Cons:Everything!!!!!Reviewed 2 Aug 2016
review fromkayak
8.0
Good experience but make sure you read the fine printPros:Customer service, drop off/pick up experience, clean placeCons:Insurance coverage for cars is different than the US so read the details before you commit. Insurance coverage is mandatory and comes with a large US dollar deposit. The lower the coverage you select the higher the deposit will be.Reviewed 29 Jun 2017
review fromkayak
4.8
Hidden DisclaimerPros:It was a cheap rentalCons:the rental was 50.00 but the required insurance purchase was 400.00, that is stupid. My insurance covers me in foreign territory but National required additional insurance.... that is asinine.Reviewed 11 Sep 2016
review fromkayak

Where can I find National hire cars in Guadalajara?

Av. Ninos Heroes No 125, National car hires

Address

Av. Ninos Heroes No 125

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+52 33 3614 7994

Address

Ave. Lazaro Cardenas 3073

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+52 33 3614 4595

Address

Miguel Hidalgo Airport,chapala

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+52 33 1603 2120

Address

Av Mariano Otero 3261

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+52 33 3540 8940

Good to know

Most popular location

Miguel Hidalgo Airport,chapala

Most popular car type

Economy

Top tips for hiring a car from National in Guadalajara

  • Economy car hires from National in Guadalajara are around 67% cheaper than other car types, on average

FAQs about hiring a car from National in Guadalajara

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from National in Guadalajara.

  • National has 4 car hire locations in Guadalajara. Take a look at our National hire location map to find the best car hires near you.

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  • Yes