Book Ace hire cars in Guadalajara

Guadalajara, JA, Mexico
27 Sep — 4 Oct
Guadalajara, JA, Mexico
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
"Helped me changed"(in 610 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"didn't have the "(in 878 reviews)

Reviews for Ace in Guadalajara

Overall rating2.7 MediocreBased on 15 reviews
Cleanliness
3.2
Comfort
3.0
Overall
2.5
Pick-up/Drop-off
2.6
Value for money
2.4

Recent reviews

Traveller rating
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Find reviews that mention:
2.4
What they don't tell you...Pros:The advertised price online - that was enticing. After asking around the airport where Ace or "Fox" car rental was - a shuttle picked us up and took us to the office. That was nice.Cons:What we did not like. Well, where to begin. We paid an astronomical amount for insurance. Disproportionate to the rental fee itself - ridiculous. We rented a "brand new" car (2015) that was not worth the hundreds of dollars they required I leave as deposit. We felt tricked into renting this car, as the online price was very low, yet the insurance fees were outrageously high. We could not turn it down once we were in that situation - in a foreign country with no transportation in the middle of the night.Reviewed 4 Jan 2016
review fromkayak
2.0
Pros:Staff was semi helpfulCons:Fully transparent pricing, bait and switch not appreciated it!Reviewed 28 Dec 2019
review fromkayak
2.0
Cons:I didn't like the car at ALL! I didn't get the car I wanted the car seat was worthless and insurance was too high for the car they gave meReviewed 9 Aug 2017
review fromkayak
2.0
terrible experirnce - no service obtainedPros:I will never ever request a car rental through kayak again. I did not rent a vehicle because the agency asked for $1,500 not the remaining agreed limit. Had I known the rate would increase that much I would never have booked. Sorry kayak. I want a refund. Call me (916)865-5365.Reviewed 16 Jan 2016
review fromkayak
2.0
Pros:Absolutely nothing !Cons:Everything ! Absolutely terrible service! I had problems renting a car twice from you! Will never use this company or recommend it to anyoneReviewed 31 Jul 2016
review fromkayak
2.0
Cons:I would not recommend this place to anyone. My reservation was not validated, even with 3+ month notice. No customer service. No options for lack of vehicle availability!Reviewed 8 Jan 2018
review fromkayak
2.0
Ace car rental good, MEC-X CAR rental badPros:ACE customer car.Cons:The company MEC-X car rental place was terrible. Service and customer car was the worst. They double charged me for the car and then I had to make calls to fix things.Reviewed 20 Jul 2017
review fromkayak
5.6
Pros:the car over all was okCons:the contact was not respected i endinnng paying #3 times mor as was in my reservationReviewed 4 Jun 2017
review fromkayak
2.4
False Advertisement, I will never recommend ACE car rentalPros:Nothing;Cons:horrible customer service it took over 2 hrs to get a vehicle, the vehicle I paid ACE was never carried by MEX rent a car (false advertisement), when I asked for a full refund the representative claimed she could not issue a refund, a supervisor from Mex rent a car told me to temporarily take a Toyota Camry (after making me miss an important meeting) and that they would deliver an SUV to me, as soon as one became available (empty promise).Reviewed 20 Sep 2018
review fromkayak
7.2
I assumed they'd get me for insurance and it ended up being lessPros:They were very kind and professional. It ended up being less than I thought. I paid around $288 for a Sunday AM to Friday PM rental which included full coverage. Not bad really. The car was clean and ran great as well. TIP: When driving in Mexico be prepared to always pay in pesos and remember that it is always full service (you can't pump your own gas).Cons:Auto rental insurance in Mexico is different than in the USA. I expected that. It ended up being less than I thought. I paid around $288 for a Sunday AM to Friday PM rental which included full coverage. Not bad really.Reviewed 2 Apr 2018
review fromkayak
4.0
Hidden feesPros:The vehicles comfort and styleCons:The vehicle wasn't ready upon arrival, the hidden fees, must purchase their insurance .Reviewed 22 Feb 2017
review fromkayak
2.0
Worst company in townPros:Nothing at allCons:I made my reservation from this site for a full size sedan preferably a Optima since that is what the listing said, OPTIMA. A few days after reservation I purchased the insurance through the website since it was a pretty decent deal. Well at my arival apparently a Kia Optima means a small VW Jetta with bunch of scratches and the airbag light on. I showed her the listing and it said Kia Optima or similar full size, welll to them, a Kia Optima is not a full size but a Luxury category which costs waaaay more. The teller did not want to take the insurance I purchased prior but gave me two choices, I either purchase their insurance since for them the insurance I purchased was not a valid insurance or leave a $5,000 dollar deposit in guarantee if something happens to the car they will fix from those $5,000 dlls. Really? My first and my last rental from this company, hands down. P.s. The insurance they charged me was almost $300 dlls. Awesome!!!Reviewed 19 Aug 2017
review fromkayak

Where can I find Ace hire cars in Guadalajara?

Av. Adolfo Lopez Mateos 1923, Ace car hires

Address

Av. Adolfo Lopez Mateos 1923

Hours

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00

Phone

+52 33 4624 2114

Address

Av. de Las Americas #861

Hours

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00

Phone

+52 33 4624 2114

Good to know

Most popular location

Av. de Las Americas #861

Most popular car type

Economy

Top tips for hiring a car from Ace in Guadalajara

  • Economy car hires from Ace in Guadalajara are around 67% cheaper than other car types, on average

FAQs about hiring a car from Ace in Guadalajara

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Ace in Guadalajara.

  • Ace has 2 car hire locations in Guadalajara. Take a look at our Ace hire location map to find the best car hires near you.

  • No (according to our data)

  • Yes