Guest reviews
Overall rating
6.2
Good
Based on 79 reviews
Cleanliness
6.5
Comfort
6.2
Pick-up/Drop-off
6.0
Value for money
6.3
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Pros
"Staff was friendly and swift."
(in 1485 reviews)
"Dropoff was quick and easy"
(in 270 reviews)
"Staff friendly and car clean."
(in 613 reviews)
Cons
"The customer service was rude"
(in 346 reviews)
"Didn't have car I reserved."
(in 199 reviews)
"I'm disputing with my credit card!"
(in 115 reviews)
Recent reviews
Traveller rating
16
6
9
13
9
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
compact car
great car
car available
easy drop
friendly staff
great value
quick and easy
great price
great experience
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3.6
Pros: The Mgr. tried to claim I damaged the car as he found a small dent. The dent was there when I rented the car.
Cons: More customer friendly. They acted like jerks!!
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10.0
Pros: Extremely easy rental process. Fantastic value for money
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4.4
Cons: I signed uo for Ford Escape or Escape type of car where i can get backup camera, large display screen. but I was given MG which didn't have anything.
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5.6
Cons: I was expecting a larger vehicle.
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2.0
Pros: Staff wasnt friendly at all. Also, they dont explain anything about the extra charges that migbt appear on the account such as tolls.
Cons: Very poor experience from check in until dropping the car. Staff aren't friendly at all. They dont explain to customers anything. You feel that they just want to finish the transaction. I dont recommend them at all.
review from
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2.0
Pros: Nothing
Cons: Dollar did not accept kayak reservation, I had to rent a car from another place
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2.0
Refuse to give me a car!!!
Pros: They refuse to give me a car!! they said the reservation is not confirmed !!??
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7.6
Pros: Reception Is good at T1 they make you canfort
Cons: I have to drive to T2 to change the car from T1 Due to driver having this lunch and no available drivers some cars the drive seat are not adjustable Up and down and this is safe issue
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7.6
So far so good
Pros: The process was fast without delay
Cons: The car is old and there is many marks of accidents in the car and it never been repaired
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2.8
Bad experience
Pros: The staff are friendly.
Cons: the car service is overdue, brakes are squeaking, the license card belongs to another card. I called the "emergency" center to request a copy from the cars license after being pulled over by the cops and dropped it off 3 days later without getting the requested scanned paper.
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2.0
Broken car
Pros: Nice workers
Cons: Car repair light on
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9.6
Pros: Swift check in and check out with super response in customer service
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Where can I find Dollar hire cars in Dubai?
Top tips for renting a car from Dollar in Dubai
- Economy car hires from Dollar in Dubai are around 70% cheaper than other car types, on average