Guest reviews
Overall rating
7.3
Good
Based on 6,387 reviews
Cleanliness
6.6
Comfort
6.4
Pick-up/Drop-off
6.1
Value for money
6.5
Pros
"Overall a very good experience"
(in 464 reviews)
"ease of returning the car."
(in 4041 reviews)
"Car was clean and attractive."
(in 4674 reviews)
Cons
"Hidden charges, terrible customer service"
(in 331 reviews)
"Didn't get car I reserved."
(in 2431 reviews)
"Long wait to pick up car"
(in 116 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
drop the car
great price
great experience
friendly staff
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2.0
Refuse to give me a car!!!
Pros: They refuse to give me a car!! they said the reservation is not confirmed !!??
review from
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7.6
Pros: Reception Is good at T1 they make you canfort
Cons: I have to drive to T2 to change the car from T1 Due to driver having this lunch and no available drivers some cars the drive seat are not adjustable Up and down and this is safe issue
review from
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7.6
So far so good
Pros: The process was fast without delay
Cons: The car is old and there is many marks of accidents in the car and it never been repaired
review from
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2.8
Bad experience
Pros: The staff are friendly.
Cons: the car service is overdue, brakes are squeaking, the license card belongs to another card. I called the "emergency" center to request a copy from the cars license after being pulled over by the cops and dropped it off 3 days later without getting the requested scanned paper.
review from
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2.0
Broken car
Pros: Nice workers
Cons: Car repair light on
review from
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9.6
Pros: Swift check in and check out with super response in customer service
review from
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10.0
Pros: All was perfect. The car,the service etc...
review from
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10.0
Great customer service
Pros: I felt welcomed, and though I have heard over the years horror stories of renting cars abroad, my experience with Dollar at Dubai airport was excellent.
Cons: Returning the car, it wasn't clear where to park (unlike in every US airport, there's no obvious 'rental return' lot. I had to find a parking spot in close proximity to the office - but that is just Dubai normal. I just wish it was made clearer.
review from
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10.0
Pros: All went as planned. excellent service, excellent car
review from
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10.0
Wonderful
Pros: Everything
Cons: Nothing
review from
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10.0
Pros: Always satisfied with my car rental experience from Dollar. Consistency is the word
review from
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2.0
Cons: It was not confirmed. They asked for full normal price if hired directly. They did not accept email confirmation sent by you. Thanks
review from
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9.6
Pros: Swift check in and check out with super response in customer service
review from
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10.0
Pros: All was perfect. The car,the service etc...
review from
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10.0
Great customer service
Pros: I felt welcomed, and though I have heard over the years horror stories of renting cars abroad, my experience with Dollar at Dubai airport was excellent.
Cons: Returning the car, it wasn't clear where to park (unlike in every US airport, there's no obvious 'rental return' lot. I had to find a parking spot in close proximity to the office - but that is just Dubai normal. I just wish it was made clearer.
review from
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10.0
Pros: All went as planned. excellent service, excellent car
review from
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10.0
Wonderful
Pros: Everything
Cons: Nothing
review from
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10.0
Pros: Always satisfied with my car rental experience from Dollar. Consistency is the word
review from
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7.6
Pros: Reception Is good at T1 they make you canfort
Cons: I have to drive to T2 to change the car from T1 Due to driver having this lunch and no available drivers some cars the drive seat are not adjustable Up and down and this is safe issue
review from
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7.6
So far so good
Pros: The process was fast without delay
Cons: The car is old and there is many marks of accidents in the car and it never been repaired
review from
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2.0
Refuse to give me a car!!!
Pros: They refuse to give me a car!! they said the reservation is not confirmed !!??
review from
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2.8
Bad experience
Pros: The staff are friendly.
Cons: the car service is overdue, brakes are squeaking, the license card belongs to another card. I called the "emergency" center to request a copy from the cars license after being pulled over by the cops and dropped it off 3 days later without getting the requested scanned paper.
review from
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2.0
Broken car
Pros: Nice workers
Cons: Car repair light on
review from
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2.0
Cons: It was not confirmed. They asked for full normal price if hired directly. They did not accept email confirmation sent by you. Thanks
review from
Where can I find Dollar hire cars in Dubai?
Arenco Tower Internet City, Dollar car rentals
Address
Arenco Tower Internet CityPhone
+971 4336 5065FAQs about hiring a car from Dollar in Dubai
What is the most popular car hire from Dollar in Dubai?
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Dollar in Dubai.
How many car hire locations does Dollar have in Dubai?
Dollar has 11 car hire locations in Dubai. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: Dubai Intl & other airports (DXB)?
Yes
Does Dollar offer shuttle or airport pick-up services from Dubai Intl & other airports (DXB)?
Yes
