Book Avis hire cars in Dubai

Reviews for Avis in Dubai

Recent reviews

Traveller rating

Excellent

2

Good

1

Okay

1

Mediocre

9

Poor

0

Find reviews that mention:

car was cleancustomer service

get the cardrop off location

car availablegreat experience

friendly staffnext day

credit cardpick up and drop

3.2

Wrong carCons:Deceiving the customer: Kayak suggests the car is standard then after you pay you get an email from Carrentals saying it is actually a small car then you go to Avis and they say it is actually a compact car. This is plain and simple deceiving to the customer. I am not also glad about the support from either Kayak or Avis to resolve this issue.Reviewed 5 May 2018

review from

7.6

Pros:The staff is friendly.Cons:It takes long time to receive the car(more than one hour although i have online booking.Reviewed 12 Mar 2019

review from

9.2

Pros:Customer service very kindReviewed 11 Mar 2017

review from

9.2

Pros:Easy pickup. Return was a bit confusing. Not you guys fault though, it’s the airport itself that was confusing.Cons:I personally thing that these cars should be detailed after every usage, specifically the interior and glass.Reviewed 18 May 2020

review from

4.8

Confusing - overpriced (exchange rate) - wrong addPros:Quoted price Easy to preform booking with kayak Avia employee (work in finance department - shaikh Zaid streets near financial center metro station) met us outside the office and he was amazing, helpfully, try his best to find solution for our problem, and he succeed.Cons:First of all i have another booking (conformation number 09826246US3) when we arrived airport, employee act in unprofessional way and add extra price (70 AED) to let me use my friend Credit Card. When we went for this booking in shaikh zaid road the avis employee complete the reservation without adding any cost using my friend Credit Card. Regarding to shikh Zaid location in kayak booking map it was wrong and this let us spent long time to found the office 10 km away from the map location. When we arrived the shaikh zaid location at 6:00 pm it was close and it is maintained in the website and the door of the office it work until 8:00 pm !!!!!!Reviewed 14 Jan 2017

review from

8.8

Excellent Cars and Rental Service, but weak after-rental servicePros:Excellent car - they upgraded my rental East and hassle-free arrangement of delivery/pick-up of car No sudden surprise charges on the part of AvisCons:Lack of assistance in after-rental period, when I was suddenly charged due to a generic and unclear traffic violation ("interrputing traffic in any other way" for USD$150) after a day I returned the car, which I was completely not aware of why. I was asking their assistance to ask the police for the description of my violation/which road I commited the violation, since I am already out of the country. They were not able to respond to my request, and just charged me the traffic violation with myself having no choice but to helplessly pay, since they have previously blocked an amount in my credit card already.Reviewed 30 Nov 2017

review from

2.0

Car of DeathPros:That my family was safe after vehicle malfunctionedCons:This branch Terminal 2 offered me a vehicle with poor maintenance. My family and I could have died on the highway when it malfunctioned. The staff couldnt care less about our situation and Mangosh even told me that ‘this is the Emirates, we are different, we dont offer the services you are asking for’. The team was deceitful and rude. I reported this branch to consumer protection services. If you dont want to die, avoid renting. I’ve contacted my credit card company to dispute payment to them. Kayak should not promote them.Reviewed 13 Jan 2019

review from

2.0

Cons:Car had poor pickup in terms of acceleration and therefore dangerous merging to highways. Gps was not functioning. Returned car within 1 hour and they have not given my money back despite contacting them 3 times. Very disappointed, and I have the added hassle.of trying to get my money back. Communication also an issue associated with language barriers.Reviewed 27 Nov 2016

review from

3.6

Cons:Car needs service! Has no pick up whatsoever. Outside mirrors fold when the car starts and we had to unfold them manually by opening the windows. No value for money and I highly doubt that I will rent again from AVIS and I highly doubt that you will follow up on this survey, good luckReviewed 6 Jan 2020

review from

2.0

Never againPros:NothingCons:The car was extremely dirty and smelly all the time. We took a child seat which was totally insecure because the belts were abused and not working as they should anymore. When you drive into the airport, you don't know where to drive, signs extremely bad, I was almost having an accident because of those bad signs.Reviewed 17 Oct 2017

review from

5.6

MiniVan? ReallyPros:Staff was proffessionalCons:I got switched at the last minute to a smelly MiniVan (i'm not a soccer mom) that was not even ready although I showed up 1.5 hours after my stated arrival time. I waited another 45 minutes for the car; causing me to be late for my meetingReviewed 28 Oct 2016

review from

2.0

Pros:NothingCons:Horrible customer serviceReviewed 21 Feb 2019

review from

More

• 6.4 /10Thrifty Hire Cars at Dubai
• 6.0 /10Europcar Hire Cars at Dubai
• 5.2 /10Budget Hire Cars at Dubai
• 5.7 /10Hertz Hire Cars at Dubai
• 6.0 /10Dollar Hire Cars at Dubai

• What is the most popular car hire from Avis in Dubai?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Avis in Dubai.

• How many car hire locations does Avis have in Dubai?

  Avis has 10 car hire locations in Dubai. Take a look at our Avis hire location map to find the best car hires near you.

• Does Avis have a car hire location at the airport: Dubai Intl airport (DXB)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Dubai Intl airport (DXB)?

  Yes