Pros: Easy pickup. Return was a bit confusing. Not you guys fault though, it’s the airport itself that was confusing.
Cons: I personally thing that these cars should be detailed after every usage, specifically the interior and glass.
Cons: Car needs service! Has no pick up whatsoever. Outside mirrors fold when the car starts and we had to unfold them manually by opening the windows. No value for money and I highly doubt that I will rent again from AVIS and I highly doubt that you will follow up on this survey, good luck
Cons: Rude staff Price discrimination based on bank (more likely national origin) Damaged car False accusations regarding damages to gain more fees
Pros: Staff was very kind and attentive.
Cons: The car was about 3-4 years old and the AC didn't work well.
Pros: The staff is friendly.
Cons: It takes long time to receive the car(more than one hour although i have online booking.
Pros: the car is different
Cons: the car is different
Cons: Horrible customer service
I don't like the service
Pros: I don't like their service
Cons: I don't like their services also the price is high
Car of Death
Pros: That my family was safe after vehicle malfunctioned
Cons: This branch Terminal 2 offered me a vehicle with poor maintenance. My family and I could have died on the highway when it malfunctioned. The staff couldnt care less about our situation and Mangosh even told me that ‘this is the Emirates, we are different, we dont offer the services you are asking for’. The team was deceitful and rude. I reported this branch to consumer protection services. If you dont want to die, avoid renting. I’ve contacted my credit card company to dispute payment to them. Kayak should not promote them.
Not a great experience!
Pros: I just liked the performance of the car.
Cons: The interior of the car was absolutley dirty!! Very small car. It didn’t fit all of our 3 luggages. The price we paid for this car was not worried at all.
Cons: I did my reservation for Audi Q7 as premium SUV and when arrived to the airport they offered me Toyota Prado for the same cost which is not classified as premium SUV. This disappointing event cost me even the insurance cost even after my cancellation of the car rental due to that reason
Not same what I expected
Cons: It was Audi Q7 and what they have Toyota Prado
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Avis in Dubai.
Avis has 10 car hire locations in Dubai. Take a look at our Avis hire location map to find the best car hires near you.