Guest reviews
Overall rating
7.3
Good
Based on 4,303 reviews
Cleanliness
6.5
Comfort
6.0
Pickup/dropoff
5.3
Value for money
5.7
Recent reviews
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great experience
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2.0
Pros: Did get a chance to like anything they didn’t have the suv I wanted
Cons: Better customer service
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8.0
Cons: Reduce the amount of holding fee or deposit
review from
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2.0
Pros: they charged me extra for my reservation, stuff at pickup was rude and when I asked about his supervisor he told me that there is no supervisor, drop off was easy stuff was friendly, but it looks like they charged me twice for the tool road, I paid cash 86 Dirhams and I see that they charged my bank
Cons: My reservation was total $119.00 and I see that they charge my account for $144.00, they charged me 86 Dirhams for tools which I paid cash and now I see that they also charged my credit card for $23, which is worrying me.
review from
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6.8
Pros: my reservation is 60$ for three days include all Tax and fees , but budget 77$ , they said that there is additional airport charge ??
Cons: KAYAK should reflect correct information or contact the vendor (budget) to not have hidden fees
review from
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2.0
Pros: It was convenient but I had to book with someone else.
Cons: I had to book another vehicle locally. The saleswoman was rude and discourteous. She tried to overcharge me more than what was reserved by $1,000. Then stated that it was because I used a third party to reserve the vehicle and told me that I was responsible for additional fees and services.
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4.4
Cons: The car has smelled like an ashtray, though I am sensitive to smoke . The AC was very noisy and I preferred to turn it of than hearing that noisy bearing sounds
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4.4
Cons: They take alot of mony for deposit if i get basic insurance not full insurance
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6.8
Pros: Easy drop off.
Cons: The agent did not provide all the information about tolls charging procedure in the local area upon pick-up. No final receipt was provided at the drop off.
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9.6
Pros: Friendly & helpful staff
Cons: Direction for drop not easily available, making drop off time consuming
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3.6
Unprofessional staff at Dubai Airport Terminal 3
Cons: When returning the car I was charged 25 AED despite the fact that my vehicle was returned during the grace period. The staff was unsure what to do and when checking with his supervisor they were informed that the checkout paper time is irrelevant and they can only go by the contract time. When I picked up my vehicle it took over 25 minutes to receive the car . Contract time was 1440, checkout paper 1505, return 1655. The supervisor On the phone threatened to charge me a full extra day if I complained since she claimed that grace period is not in the contract. Anyone who can read will see that the contract fine print spells out GRACE period. Finally please be advised that checkout takes more than 30 minutes per customer.
review from
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2.0
Cons: There is no car rental return signs at terminal 2 at the airport. Had to drive back to terminal 3 to drop off the car. Budget told me that they have an agent at terminal 2 that can meet you but I just need to call them. In the end they advised me to take a taxi from terminal 3 back to terminal 2 so I don’t miss my flight.
review from
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6.8
Cons: I had to buy the coverage plan from Kayak, and the rep at Budget says that this won't covered by buy them, so I had to buy another coverage plan from Budget and wasted $18
review from
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8.0
Cons: Reduce the amount of holding fee or deposit
review from
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6.8
Pros: my reservation is 60$ for three days include all Tax and fees , but budget 77$ , they said that there is additional airport charge ??
Cons: KAYAK should reflect correct information or contact the vendor (budget) to not have hidden fees
review from
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6.8
Pros: Easy drop off.
Cons: The agent did not provide all the information about tolls charging procedure in the local area upon pick-up. No final receipt was provided at the drop off.
review from
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6.8
Cons: I had to buy the coverage plan from Kayak, and the rep at Budget says that this won't covered by buy them, so I had to buy another coverage plan from Budget and wasted $18
review from
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2.0
Pros: Did get a chance to like anything they didn’t have the suv I wanted
Cons: Better customer service
review from
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2.0
Pros: they charged me extra for my reservation, stuff at pickup was rude and when I asked about his supervisor he told me that there is no supervisor, drop off was easy stuff was friendly, but it looks like they charged me twice for the tool road, I paid cash 86 Dirhams and I see that they charged my bank
Cons: My reservation was total $119.00 and I see that they charge my account for $144.00, they charged me 86 Dirhams for tools which I paid cash and now I see that they also charged my credit card for $23, which is worrying me.
review from
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2.0
Pros: It was convenient but I had to book with someone else.
Cons: I had to book another vehicle locally. The saleswoman was rude and discourteous. She tried to overcharge me more than what was reserved by $1,000. Then stated that it was because I used a third party to reserve the vehicle and told me that I was responsible for additional fees and services.
review from
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4.4
Cons: The car has smelled like an ashtray, though I am sensitive to smoke . The AC was very noisy and I preferred to turn it of than hearing that noisy bearing sounds
review from
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4.4
Cons: They take alot of mony for deposit if i get basic insurance not full insurance
review from
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3.6
Unprofessional staff at Dubai Airport Terminal 3
Cons: When returning the car I was charged 25 AED despite the fact that my vehicle was returned during the grace period. The staff was unsure what to do and when checking with his supervisor they were informed that the checkout paper time is irrelevant and they can only go by the contract time. When I picked up my vehicle it took over 25 minutes to receive the car . Contract time was 1440, checkout paper 1505, return 1655. The supervisor On the phone threatened to charge me a full extra day if I complained since she claimed that grace period is not in the contract. Anyone who can read will see that the contract fine print spells out GRACE period. Finally please be advised that checkout takes more than 30 minutes per customer.
review from
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2.0
Cons: There is no car rental return signs at terminal 2 at the airport. Had to drive back to terminal 3 to drop off the car. Budget told me that they have an agent at terminal 2 that can meet you but I just need to call them. In the end they advised me to take a taxi from terminal 3 back to terminal 2 so I don’t miss my flight.
review from
Where can I find Budget hire cars in Dubai?
Arrivals Hall Terminal 3, Budget car rentals
Address
Arrivals Hall Terminal 3Phone
+971 505 510 699Top tips for hiring a car from Budget in Dubai
- Economy car hires from Budget in Dubai are around 84% cheaper than other car types, on average
FAQs about hiring a car from Budget in Dubai
What is the most popular car hire from Budget in Dubai?
Compact (Volkswagen Beetle Cabriolet or similar) is the most frequently booked car hire type from Budget in Dubai.
How many car hire locations does Budget have in Dubai?
Budget has 6 car hire locations in Dubai. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Dubai Intl & other airports (DXB)?
Yes
Does Budget offer shuttle or airport pick-up services from Dubai Intl & other airports (DXB)?
Yes