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Charlotte hotels near Duke Energy Headquarters
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Best Charlotte hotels near Duke Energy Headquarters
Located in Charlotte Center City, this luxury hotel is within a 10-minute walk of Duke Energy Headquarters, BB & T Ballpark and Bank of America Corporate Center. Blumenthal Performing Arts Center and Bank of America Stadium are also within 10 minutes. 3rd St - Convention Center Station is 6 minutes by foot and Charlotte Transportation Center Station is 9 minutes.
Overall 9.2 Excellent
Based on 676 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Pros: The decor.
Cons: Bars and restaurants not being open on check in.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
3.4
Pros: New
Cons: Breakfast can’t be delivered before 8 am . Coffee tasted like nothing ! . Staff communication skills are so bad the minute you walk in at front desk! Called valet 20 minutes earlier at 8 am in the mornings n not a bust tone at all and they ended up bringing us someone else’s car andchad to wait another 20 minutes to find us our car !!!! Not worth the money !!!
Located in Fourth Ward, this luxury hotel is steps away from Blumenthal Performing Arts Center, Bank of America Corporate Center and Discovery Place. EpiCentre and Spectrum Center are also within 10 minutes. Charlotte Transportation Center Station is only a 5-minute walk and 7th St Station is 7 minutes.
Overall 9.2 Excellent
Based on 414 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Pros: The suite was amazing and valet parking was so convenient
Cons: Breakfast either on the house would've been a nice touch but disappointed there weren't much options
Excellent
9.4
Pros: . The suite was amazing and valet parking was so convenient.
Cons: Breakfast either on the house would've been a nice touch but disappointed there weren't much options.
Located in the heart of Uptown Charlotte, NC, our all suite property is ideal for your next stay in the Queen City. Our convenient location and spacious suites combine to offer both business and leisure travelers all they need for a comfortable stay. All of our suites are equipped with mini-refrigerators, microwaves, coffee makers, and pull out trundle beds. Complimentary breakfast is served daily and complimentary wi-fi internet access is available to all guests. You will be staying in the middle of the action, within walking distance to most of Charlotte's major attractions and the LYNX Blue Line 7th Street stop that can take you north to NoDa and UNCC or south to South End and some of the city's most popular breweries. Sample a selection of North Carolina craft beers or enjoy a cocktail and appetizer at the 3 Eleven Bar in our lobby. No matter the reason for your visit, we look forward to welcoming you.
Overall 9.0 Excellent
Based on 1,465 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Decor is modern and luxurious, hotel is clean, quiet and close to everything you need downtown. Perfect place to stay if seeing a show at the Spectrum Center - literally right across the street.
Excellent
10.0
Located in Fourth Ward, this hotel is steps away from Bank of America Corporate Center, Blumenthal Performing Arts Center and EpiCentre. McGlohon Theatre and Discovery Place are also within 5 minutes. Charlotte Transportation Center Station is only a 4-minute walk and 3rd St - Convention Center Station is 7 minutes.
Overall 9.0 Excellent
Based on 238 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.8
Pros: It was close to Bank of America Stadium.
Cons: At check in we were charged for parking when I clearly showed them that it was to be included in my reservation. They said since I booked with a third party, there was no guarantee that the amenities I paid for would be honored by the property. REALLY??? They also knew we were a party of 3 and clearly needed 2 double beds but put us in a king with a roll away. Not overly pleased with the overall experience at check in.
Excellent
10.0
Pros: The beds are the most comfortable I have found and the updated layout and facilities are top notch
Cons: Noisy elevators
Good
6.5
Cons: Noisy! Super thin walls. On a noisy street that was busy all night. The morning there were young adults running round and yelling in the halls for hours in the morning, a baby crying could be heard next door due to the thin walls with no sound isolation, and to top it all off there was this annoying 5 second loop of elevator jazz playing over and over and over and over coming from somewhere all morning long.
Excellent
9.4
Pros: The room was great and comfortable. We stayed on the Stay Well floor and it was very relaxing. I enjoyed the lights being so versatile with the color and dimming options. The lights that came on at the foot of the bed when you got up were great so I didn't have to wake him up with lights when I got up in the morning. The location was great.
Cons: I didn't know the parking was $30 a day and the breakfast was a little frustrating. The restaurant downstairs told us 10 minutes to wait but kept insisting to go to the coffee shop for quicker service. I wanted an actual breakfast not coffee and a bagel but she told us at least 10 times that it would be quicker there. we ended up leaving and getting breakfast somewhere down the street because we felt so unwelcomed at the restaurant.
Excellent
9.4
Pros: Beds
Cons: Hotel staff was uptight
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
8.0
Excellent
9.3
Pros: Excellent hotel in every way, except was a little too expensive.
Cons: Price was too high .
Excellent
10.0
Pros: Room was comfortable. Glad to see the steps being taken to keep everyone safe during this pandemic.
Cons: It would be great to see more food choices open in the area but realize that the pandemic has decimated many restaurants and businesses in the area that were within walking distance from the hotel.
Located in Charlotte Center City, this hotel is within a 10-minute walk of NASCAR Hall of Fame, Charlotte Convention Center and Spectrum Center. EpiCentre and Bank of America Corporate Center are also within 15 minutes. 3rd St - Convention Center Station is only a 5-minute walk and Stonewall Station is 6 minutes.
Overall 8.9 Excellent
Based on 531 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Pros: Clean and quiet
Cons: Not what I expected at a Hilton Garden
Excellent
8.0
Pros: Everything was OK to good, nothing was great. A fair price for a fair hotey
Good
6.0
Pros: The location was terrific and hotel staff very friendly.
Cons: The room was designed and decorated from the late '90s. All the furniture was pushed to one side of the room, like they had been cleaning the carpets. For the exorbitant price, the hotel was lacking a lot.
Excellent
9.3
Good
6.0
Cons: They didn't offer free breakfast or coupons for the $13 'buffet'. Disappointed in paying over 150 bucks for a place and not given any sort of free breakfast.
Excellent
9.1
Pros: Staff was very friendly.
Cons: Nothing.
Excellent
10.0
Pros: We were there as part of a wedding party. Service and attentiveness of staff was impeccable. The staff went well beyond the call of duty to accommodate all of the guests in our party. There were a number of situations where extra help was needed and they helped with smiles. I would recommend this hotel to anyone traveling to Charlotte. Rooms were nice, breakfast was good, wonderful bartender and again, the staff were incredible!
Located in Charlotte Center City, this hotel is within a 10-minute walk of NASCAR Hall of Fame, Charlotte Convention Center and Spectrum Center. EpiCentre and Bank of America Corporate Center are also within 15 minutes. 3rd St - Convention Center Station is only a 5-minute walk and Stonewall Station is 7 minutes.
Overall 8.7 Excellent
Based on 942 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.4
Pros: Close enough to downtown and the stadium to be walking distance
Excellent
10.0
Good
7.1
Good
7.7
Excellent
10.0
Excellent
9.7
Pros: This was a great hotel. Very nice staff, clean hotel, best breakfast buffet, and very affordable. We enjoyed it!
Cons: The tub didn't drain well
Excellent
8.3
Pros: I like the location
Cons: didnt like the parking situation
Excellent
10.0
Pros: The service was great and the staff was so nice and helpful
Cons: the entire hotel was clean and great
Excellent
10.0
Excellent
8.0
Pros: Smooth, problem-free, comfortable weekend stay
Cons: No complaints
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Pros: Lovely clean room.
Cons: Neighbors were loud and did keep me awake part of the night.
Good
7.0
Pros: The room and the entire hotel were well cleaned and comfortable. Breakfast was good!
Cons: Older facilities. There were bubbles in the drywall that hadn't been properly repaired, the faucet set screw had been replaced with a drywall screw that didn't fit, the carpet is nearing the end of it's life.
Excellent
10.0
Cons: The only thing I hated was the parking situation
Excellent
10.0
Pros: The hotel was clean and the staff was very friendly and accomodating. Even with the renovations that were going on it was quiet.
Excellent
10.0
Pros: It really was as clean as they said it was. The included breakfast buffet was stocked, fresh, tasty and varied. Cookies available at check-in! Woo Hoo! It's just a little thing but it sure was nice.
Cons: I really had to think hard about anything I didn't like. The Front Desk didn't have access to the kitchen to refill coffee amenities, like cream and sugar, after hours. They ran out by 10:00 PM and I had to leave my group and run up to my room to put cream in my coffee that I got from the kiosk in the lobby. It wasn't a big deal to me but it might be to someone who had a bad night.
Let Hilton Charlotte Uptown be your home base in Uptown Charlotte. Our ideal center city location keeps you close to all that Charlotte has to offer during your next visit. We are adjacent to the Charlotte Convention Center, within walking distance to corporate offices, dining, concert, and sporting venues, while being only 8 miles from the Charlotte Douglas International Airport. If you want to venture out of Uptown, you can find the LYNX Light Rail’s 3rd Street/Convention Center stop directly out our side door. Explore the city of Charlotte right from our front door. Refreshed in 2018, our comfortable guest rooms provide an ideal place to rest and relax while staying in Charlotte. All of our guest rooms include Hilton’s Serenity Bed package with allergen-free down comforters and pillows, crisp sheets, and a mattress set designed for added support and comfort. Additionally, our guest rooms provide convenient bedside power and USB power connections, mini-refrigerators, complimentary bottled water, laptop compatible in-room safes, WiFi (fee) and large HDTVs. In addition to guest rooms with either king bed or two double beds, our hotel offers 15 suites including studio, one bedroom and two bedroom suites. These different suites offer oversized living areas perfect for longer stays. The top floors of our hotel are designated as Executive Levels. All rooms on these floors gain access into our 22nd Floor Executive Lounge. Our Executive Lounge serves complimentary hot breakfast every morning. Throughout the day, guests have access to pre-wrapped snack items, cold & hot beverages, and comfortable seating to work or relax. In the evenings, hors d’oeuvres are served and the bar is open to purchase beer, wine, and cocktails. Our 100% smoke-free hotel is a great place to stay on track with your fitness routine. Our guests enjoy complimentary access to the attached 50,000 square foot Childress Klein YMCA. This premium facility offers a cardio theatre, full basketball court, indoor track, spin studio, free weights, a multi-use room, group exercise classes, and lap pool. Coastal Kitchen & Bar is located on the plaza level and serves up breakfast, lunch, and dinner 7 days per week. The breakfast menu offers full menu or hot and cold buffet options as well as some regional specialties made to order. On the lunch & dinner menu, you will find dishes inspired by the flavors of the Carolinas. We strive to incorporate as many fresh, local ingredients into our menu as possible. And this mindset doesn’t apply just to food. You will find many Charlotte and North Carolina made products on our bar menu. From locally brewed craft beers to locally made spirits, we provide ‘A Fresh Taste of the Carolinas’ in every way.
Overall 8.7 Excellent
Based on 933 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: How clean and friendly everyone was
Excellent
8.8
Cons: Electric outlet access near the bed was poor. Most people expect to be able to charge their phone on the nightstand. Age of some elements apparent, e.g bottom of bathroom door showing rust. These are minor. Overall very good stay.
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
5.7
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Excellent
9.7
Pros: Excellent customer service! Truly treated like royalty. All the staff was very courteous and friendly. The food at the restaurant left me speechless. Couldn't have asked for better quality.
Cons: The first room I was in smelled a bit moldy, but I requested a new room and all was well.
Excellent
10.0
Pros: Awesome stay in every way...from the Valet to the room service...would stay again if given the chance Security was also commendable
Cons: N/A
Excellent
8.2
Pros: The location was great, with an awesome view to boot. The room was comfortable and clean.
Cons: I felt like I was staying in a cheap motel next to the highway when the occupants in the next room turned up their music and partied into the wee hours of the morning. The walls were thin enough to hear laughter, cursing, and singing... was very disappointed to not have a restful time.
Excellent
10.0
Good
6.5
Excellent
10.0
Pros: Si
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Pros: Close proximity to restaurants and sites,
Cons: Long wait to check-in
Excellent
8.5
Pros: Everyone super nice and friendly. Within walking distance to everything downtown.
Cons: Did not have a microwave or fridge in the room.
Good
7.7
Pros: How close to the epi center
Cons: Valet cost and how long the wait to get our car was
Excellent
9.7
Excellent
8.5
Pros: The staff was great. Always friendly and helpful. The location was perfect for our needs (we were attending an event at the convention center). The executive lounge was an excellent place for coffee & breakfast with a nice view of Charlotte.
Cons: Our A/C in the room did not work. We called the front desk and they sent a gentlemen up to fix it. He came in, changed the filter, told us it was working now and left. However, the room never cooled down and I called down again. Unfortunately, we had left the "do not disturb" sign on the door from that morning and the technician was not permitted to enter the room. (we had left for the evening) So the air conditioning was never repaired and the only downside to our stay was a very hot room.
Good
6.0
Pros: The gum
Cons: The room ... The bell hops
Excellent
10.0
Pros: Was just passing through NC and needed a nice hotel gor decent price and I was amazed at the deal I got on a hotel that in my book should be 7 stars!!!
Cons: Rooms.were spacious and modern, beds and pillows are very comfy, batrhoom very cool!!!
Mediocre
3.1
Pros: Horrible service. Ridiculous terms and rules.
Cons: Being charged over $200 for a false noise complaint, TWICE. Not even informing us about the charge whatsoever. Really selfish staff.
Excellent
8.0
Pros: My husband and I decided to book a room somewhat last minute on a holiday weekend. It was our 6th wedding anniversary & we were looking for something a little different than the past years celebrations. The first night, we were on the 5th floor, in a comfortable room with nice amenities. The next day, we decided to book another night & had no problems doing so very easily. My husband spoke to an employee in the lobby about possibly switching rooms so that we could see the fireworks. While we couldn't get a room on the side of the building where they shot off the city's fireworks, we got a great room on the other side of the building where we could watch all the fireworks on the horizon going off for hours. They gave us a sweet gift bag with snacks & since we were moved to the top floor, we also got access to the executive lounge, where we had access to free breakfast & all the other amenities offered there. It was great & we really appreciate all the help from the staff for making that possible.
Cons: While we had one night of parking comped, the $20 a night parking fee seems a little steep to me. We live in a small town where there aren't even meters for parking, so that's a bit of an adjustment.
Excellent
8.2
Pros: Location, price
Cons: Air conditioning in room couldn't get below 72 degrees
Excellent
8.3
Pros: The location in regard to downtown shops and rest. Room service was great.
Cons: Couldnt get anyone to answer phone on the first night there to get information. Could not get an answer until next day. Need more YMCA available time.
Excellent
9.7
Pros: The Hilton was upscale and a great location right in the downtown area. Very close to the Epicenter, light rail and convention center, and central to all downtown has to offer. Also getting free internet service (which I wasn't expecting) was a nice perk.
Cons: Only the bar part of the restaurant seemed to be open, never saw the actual hotel restaurant open for service.
Excellent
9.4
Excellent
9.7
Excellent
8.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: There was an issue with the shower which they came to repair as soon as I notified them. For my inconvenience they gave me a complimentary breakfast. I wasn't really bothered by the issue but the consideration the hotel showed me guarantees that I'll stay with them the next time I'm in Charlotte
Cons: No Robes In The rooms
Excellent
9.1
Pros: Great place to stay and take in a show at the arena just a couple of blocks away. We walked to a great dinner spot and then on to the show and back afterwards. It was perfect!
Excellent
10.0
Pros: It was very clean secure and had a friendly staff
Cons: Parking deck was 6 foot eight inches and had to pay twenty dollars to park my van overnight
Excellent
10.0
Pros: Everything about our stay here was just perfect. Great location to everything! The room and hotel is spectacular, well layed out and the decor is wonderful. From the moment we got there, we were greeted by the very friendly and helpful valet's, to the friendly and understanding front desk folks, to the bartenders at night.! Everyone made you feel at home!! It was a great trip for us and as such many compliments to Charlotte Hilton and it's staff!
Cons: I can't think of a darn thing!
Excellent
9.4
Pros: The staff was so welcoming and courteous we felt very much at home the minute we arrived!
Cons: No late dining in hotel. However there were LOTS of great places within 2 blocks
Excellent
10.0
Pros: Great location. Excellent staff. Very friendly.
Good
6.8
Pros: No food..bed was fine but no rug..I didn’t really like all wood floors. Also could hear TV through wall
Cons: Add carpeting ..executive lounge was dingy and food was below,par
Located in Fourth Ward, this historic hotel is steps away from McGlohon Theatre and Discovery Place. EpiCentre and Spectrum Center are also within 10 minutes. 7th St Station is only a 5-minute walk and Charlotte Transportation Center Station is 6 minutes.
Overall 8.7 Excellent
Based on 333 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Excellent
9.0
Excellent
10.0
Pros: Prompt service.
Cons: Bri and Turner very nice
Excellent
9.7
Pros: Excellent service. The concierge was very helpful at arranging for cabs and dry cleaning during my stay.
Excellent
10.0
Pros: The facilities were well kept. The room was quiet. The staff and people of Charleston seem to be as nice as any where I have travelled to. I am very impressed with Charleston.
Hyatt House Charlotte Center City provides a contemporary twist to the traditional suite experience - offering up an authenticallycomfortable lifestyle while adding little touches of luxury. Spacious smartly designed suites and guestrooms - fresh sumptuous beds and linens - full kitchens with stainless steel appliances - multi-functional clock radios with docking station - flat panel TVs with expanded cable and movie channels - waffle terry bathrobes and lighted make-up mirrors.
Overall 8.6 Excellent
Based on 1,084 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: The employee's are incredibly helpful. The breakfast was great. Location was perfect. Rooms were sexy. Had a nice time getting away for a weekend.
Excellent
9.1
Pros: The gym is actually pretty well equipped for a hotel. The king studio suite I stayed in was spacious and well designed to feel more like a home than just an average hotel room. I appreciate the abundance of electrical outlets in the room, as well as the full length mirror.
Cons: Not well soundproofed to the hallway.
Excellent
8.5
Excellent
8.0
Excellent
10.0
Pros: Enjoyed my stay loved the location. Very clean and the staff was very friendly. The valet parking was awesome.
Excellent
9.4
Excellent
10.0
Pros: Very clean, rooms were everything I had hoped, breakfast was amazing!
Cons: There is construction going on in front of the hotel. Entrance is kind of hard to see.
Excellent
10.0
Pros: Great location and extremely receptive staff
Okay
5.7
Pros: i like how it was downtown....and that is were it ended
Cons: the front desk clerk was rude and not well informed. She sent me on 30 min search for a pack of smoke. The room had a weird smell. The cleaning staff woke us up several time EVEN THOUGH we had a 1 pm check out
Located in Charlotte Center City, this hotel is within a 10-minute walk of NASCAR Hall of Fame, Spectrum Center and Charlotte Convention Center. EpiCentre and Bank of America Corporate Center are also within 15 minutes. 3rd St - Convention Center Station is only a 4-minute walk and Stonewall Station is 7 minutes.
Overall 8.6 Excellent
Based on 690 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Pros: Excellent location.
Cons: Housekeeping is terrible. Improve the variety of stuff available for breakfast.
Excellent
10.0
Excellent
8.5
Pros: Nice clean hotel
Cons: Could have had better options since breakfast bar was cancelled.
Located in Charlotte Center City, this hotel is steps away from Harvey B. Gantt Center for African-American Arts + Culture and Charlotte Convention Center. NASCAR Hall of Fame and Bank of America Stadium are also within 10 minutes. Stonewall Station is only a 2-minute walk and 3rd St - Convention Center Station is 6 minutes.
Overall 8.6 Excellent
Based on 352 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
9.7
Good
7.4
Excellent
8.8
Excellent
9.7
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Good
6.8
Pros: Excellent location! Perfect walking distance from all of down town! Great view of the Panthers stadium. Room was generally clean.
Cons: Received an unauthorized charge after check out of $20 for self parking after paying for a very high end hotel room. There were very few self parking spots and most of the garage was taken up with construction. There were plenty of reserved valet parking spots, but we WERE NOT TOLD about the $20 self parking and the $25 valet parking, so we just walked the extra distance thinking we were saving money.
Good
7.7
Pros: Everything
Cons: When I got there the room was clean. But the bathroom still had dirty towels in from the previous people staying in my room.
Excellent
10.0
Pros: I love the fact the asked me if I wanted a high or low room..of course we took the high and the view for the 15 floor was amazing
Excellent
10.0
Pros: Very clean. Friendly staff. Good food. Nice and comfortable bed!
Excellent
10.0
Pros: Valet is super
Cons: I had a modified reservation with a better rate and the manager Darron acted as if I was making it up! Not satisfied with his handling of it.
Excellent
10.0
Pros: An outstanding property with courteous staff.
Cons: The signs for the conference rooms were inadequate. It took me 20 minutes to locate the room I was supposed to go to because it was on the 3rd floor and no where was this displayed - not in the elevators, not in the halls, not in the lobby.
Okay
4.2
Cons: I didn't like that I requested a room on a high floor with a nice view and wound up with one on the 7th floor with a view of a roof. I also didn't like that I had to keep pestering the hotel staff for a remote and the only way someone finally seemed to act was when I requested another room, one with a remote. The TV had the channel and volume button disabled so I could only watch the never ending hotel channel. It drove me insane and I missed my favorite TV show because 3 phone calls, a trip to the front desk, and an encounter with a gentleman on the floor taking care of something else didn't seem to be able to produce a remote. Why didn't the cleaners check previously that a remote was in the room? That is standard. I was also disappointed that the hotel didn't have wifi. Some computers, especially MacBooks do NOT have an ethernet port so they cannot be plugged in. I wound up having to tether my computer to my phone just to surf the net. For the price, this was a very bad experience and I will NEVER stay at this hotel again.
Excellent
9.7
Pros: I liked everything about my stay except for a few unfriendly and standoffish hotel employees and security staff members...
Cons: When I first arrived I was greeted rudely by the security staff... There was an event/wedding under way, and because I was dressed in casual urban attire I was blocked at the front door until I informed them of my reservation.... The only people who were genuinely friendly to ke throughout my stay were a valet associate named Matthew and older Spanish woman in the gift shop and the young ladies at the concierge counter. If it wasn't for those 5 connections my stay could've been undesirable... Those individuals mentioned above, salvaged the negative impression that the security staff left with me....
Excellent
10.0
Pros: The staff was very friendly, always offered assistance, great place to take your family and dog, great location in Greenville within walking distance to many restaurants and places to do something fun, we recommend this place highly and planning on returning soon!
Cons: Staff was amazing Rooms very clean and great views at charlotte Dog friendly they offer treats and water in the lobby Close to restaurants
Excellent
9.4
Excellent
9.4
Excellent
10.0
Excellent
10.0
Pros: The room was recently refreshed and the Westin did a great job.
Cons: The in-room dining menu is extremely limited
Excellent
10.0
Excellent
10.0
Excellent
8.0
Okay
5.7
Excellent
8.8
Mediocre
2.0
Excellent
8.2
Pros: Great location to the venues we attended. Staff was nice and accommodating despite the enormous number of people that stayed at the hotel as a result of an international soccer match.
Cons: The fact that they charged my cc with $50 for two nights when we stayed one night only and did not incur any incidentals.
Excellent
8.8
Pros: Bed was very comfortable and the staff was my favorite part. They were very helpful and nice. The place was very clean and loved the checkout time.
Cons: My fiance and I traveled to Charlotte for one night to attend a concert. We pulled in and cones were blocking the entrance to self park which resulted in us using the valet service. Service was great but it was 30 dollars for one time valet. Very pricey especially for something we didn't want to do in the first place. Checking in didn't go as planned either, my reservation wasn't showing up but I had a printed and email confirmation. About 20 minutes later it was sorted out by having to make another reservation. The staff was by far my favorite part. They were helpful and patient even with a ton of people bustling around needing something.
Okay
5.0
Pros: Overall, a very nice hotel. Up to standard.
Cons: Was not pleased with my stay. I checked in at 6:30 and none of the rooms were clean. I found this ridiculous and almost unheard of. I was not put in the room that I had originally booked which had bathrobes. The room they put me in did not so I asked for them three times. They promised they would bring them up and they never did. Very disappointed in the staff and customer service so I will not be staying here again unless I am reimbursed.
Located in Charlotte Center City, this hotel is within a 10-minute walk of NASCAR Hall of Fame, Spectrum Center and EpiCentre. Charlotte Convention Center and Bank of America Corporate Center are also within 15 minutes. 3rd St - Convention Center Station is only a 3-minute walk and Charlotte Transportation Center Station is 6 minutes.
Overall 8.5 Excellent
Based on 930 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.5
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
8.8
Pros: The location, staff, and room were great! Very helpful staff and comfortable beds.
Cons: They only have 5 luggage racks, and there were non available upon check in or check out. It made it hard to transport our luggage with our 9-month old.
Excellent
9.6
Pros: Amazing room for the price we paid and outstanding service.
Excellent
8.8
Cons: No parking and pool is on same floor as upscale restaurant.
Excellent
8.0
Pros: The staff was very nice, hotel was clean and modern. Love the layout of Hyatt Place for a business stay. Tenth floor lobby is cool and the rooftop restaurant is great.
Okay
4.2
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: The staff were all very friendly and helpful. The room was spacious and the bed very comfortable. Everything in the room was spotless. The location was very convenient. Breakfast provided lots of options and the staff serving it went out of their way to make everyone feel welcome.
Cons: We were a bit surprised by the $22 charge for required valet parking but the valets were great. The morning we left, only one elevator was working, which caused a bit of a wait since we were on the top floor.
Excellent
10.0
Pros: The staff was great. Marvin is an excellent staffer. He was helpful and friendly.
Excellent
10.0
Good
7.3
Pros: Good breakfast. Accommodating front desk personnel when wine bottles needed to be opened.
Cons: Key required for elevator ; didn't always work, card keys frequently failed . Very difficult to figure out where the entrance was, especially since it was in an area of one way streets.
Excellent
9.7
Pros: It was very close to our venue of the concert at the stadium. Just a block away. But it was close to the metro station which had some shady people. But that's givin near any city area. There was bars and restaurants nearby. We had a good time. Just keep a close eye on yourself. But the view from our room was very nice of downtown. Especially at night when the building lights came on!
Excellent
9.7
Pros: It was my first time in Charlotte, staff left a very good impression!
Mediocre
2.0
Pros: Nothing about this hotel is worthy of positive comment except the Valet Servicecleam
Cons: Cleanliness. Service. Food. Beds. Quiet - the walls are paper thin. Elevator access - terrible. Response to problems - pass the buck. I do go to Charlotte a bit and I will NEVER stay here again.. Room was filthy with hair in the tub and used tissues behind the bed. The rolls were literally half baked dough. The beds could have been from the Spanish Inquisition. Worst of all was the front desk staff. While courteous, their answer was to pass the remarks on to Management and "see what could be done". Hey Hyatt - Don't make excuses, find solutions. It's called empowerment and unlike your hotel - It works!
Mediocre
2.0
Cons: You handed me off to booking.com and they slammed me with three a three day reservation which I couldn't change. BAD DEAL.
Good
7.3
Pros: proximity to Convention center and downtown areas
Cons: Found socks from previous tenant, no pool (rooftop pool not what was expecting); confusing entry and check-in location on 10th floor.
Excellent
9.7
Pros: The location is a few blocks away from where I would prefer to be, but otherwise this is the perfect hotel for business travel
Excellent
9.4
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: The layout of the room was great! And the bathroom was outstanding.
Cons: The hotel was difficult for many members of our party to initially locate. All most everyone went to the Hyatt House, 2 blocks away, before finding the Hyatt Place. Increased signage is needed, given that the entrance to the hotel is not road side.
Excellent
9.3
Pros: Modern spacious rooms
Cons: Bathroom Faucet was too short for sink.
Excellent
9.4
Pros: Great breakfast in the morning and great nightlife at the bar with amazing rooftop patio.
Cons: Internet connection never really worked so we didn't make use of it.
Excellent
10.0
Pros: Room was great, staff was very helpful.
Cons: WiFi is free, but doesn’t actually work for anything one k if the want to do. Speed was less than 1/4 mb / sec, so streaming and remote work were not really possible. Also, chromecast isn’t an option on any of the televisions (both because of WiFi and because TVs are older). Super small issue, still had a lovely stay, but with Covid we needed to spend more time in the room than one would normally do it was a disappointment.
Excellent
9.4
Pros: We really had a great stay there!!! The hotel and staff were excellent!!!
Cons: The only complaint was the parking,,, the valet was great but wish they would have had a parking lot, but being in the city that is understandable.
Excellent
10.0
Pros: The room was so spacious and clean. Really comfortable bed and the staff was friendly.
Cons: Valet parking is expensive.
Located in Charlotte Center City, this hotel is steps away from EpiCentre and Blumenthal Performing Arts Center. Discovery Place is 0.3 mi (0.5 km) away. Charlotte Transportation Center Station is only a 2-minute walk and 3rd St - Convention Center Station is 5 minutes.
Overall 8.4 Excellent
Based on 1,561 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Good
6.2
Excellent
8.0
Good
7.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
7.7
Excellent
9.4
Pros: Freindly and helpful staff
Cons: no shopping nearby
Excellent
8.8
Pros: Excellent restaurant, beautiful room, friendly staff
Cons: Poor guest internet options. No ethernet, mediocre / difficult WiFi
Good
6.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Okay
4.2
Pros: Staff was very friendly
Cons: Rooms smelled like a 10 year old ashtray. Rooms are dirty and old. Very noisy. Forced valet parking. I love Omni but this one is bottom of the barrel
Excellent
10.0
Pros: Great Service! Excellent Room, and Perfect Location in Downtown Charlotte, NC!
Good
7.1
Cons: They have a lot of hidden fees they don't tell you about and also they charge for everything!!!
Excellent
10.0
Pros: Location
Excellent
10.0
Excellent
8.0
Excellent
8.2
Excellent
8.0
Excellent
9.7
Good
6.8
Pros: so the problem is next door there is a complex of bars and restaurants and the music blares and thumps thru the night ...got to bed around 2:00 am So cannot recommend
Excellent
10.0
Excellent
8.0
Excellent
9.7
Pros: Location, staff, room, shower, electric outlets (numerous and working well), complimentary morning beverages.
Cons: Nothing
Okay
4.8
Pros: Location, Vallet
Cons: Accommodations, dirty, furniture in room was broken and/or disheveled, low quality toilet paper, rough towels, accessibility into hotel after hours.
Excellent
10.0
Pros: Fabulous location! Could walk to many attractions and venues.
Good
7.7
Pros: Concierge and staff were amazing!
Cons: This is an older hotel, not what i expected for an omni brand.
Okay
5.1
Pros: Staff and the cleanliness was good but my room was broken for $200 I feel like I should still want to the Ritz I pay for a luxury Suite but I got a king size bed instead which was not luxury at all.
Cons: I didn't like the fact they Park their cars in public parking. I specially don't like how unsafe our cars, it should be more the luxury to the higher class. Especially don't like the rooms since my room was old and outdated for the money I should just going to the Ritz. The staff was pretty good.
Located in Charlotte Center City, this hotel is steps away from Light Factory and EpiCentre. Spectrum Center and Bank of America Corporate Center are also within 5 minutes. Charlotte Transportation Center Station and 7th St Station are within a 5-minute walk.
Overall 8.4 Excellent
Based on 760 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Good
7.7
Good
6.0
Cons: Bathroom had bad smell. Needed better cleaning.
Good
6.0
Pros: Location and staff were great.
Cons: Not clean. Hallways were dirty.
Excellent
10.0
Pros: It was my graduation weekend and it was walking distance to the Time Warner Cable Arena, EpiCenter, and other venues!!!
Excellent
10.0
Good
7.7
Pros: Location and price. Quick walk to arena.
Cons: Construction, overall feel, broken vending machines.
Good
7.4
Pros: Location
Cons: Hotel rooms were under renovation. As a Spire Elite they gave me the best room available, I guess. The room was still in need of some minor construction clean up. Disappointed they did not inform me of status when I contacted them during booking. All staff I came in contact with were great.
Excellent
10.0
Pros: The location and cleanliness
Cons: The $18 charge for parking.
Okay
4.0
Pros: Front desk host was awesome!
Cons: The heating/air is HORRRIBLEE!! Blows directly on you while sleeping and not stable heat as it blows cold air when climate control temperature reached..woke up with dry sore throat. SUPER CHEAP shortcut to comfort. Need to re-think this!!
Excellent
8.0
Pros: Great location
Cons: 2 am yelling in corridors-- not the hotels fault that's what you get with wedding parties!
Located in Charlotte Center City, this hotel is within 1 mi (2 km) of Johnson & Wales University - Charlotte, EpiCentre and Bank of America Stadium. Spectrum Center and Fillmore Charlotte are also within 1 mi (2 km). Charlotte Transportation Center Station is 17 minutes by foot and 3rd St - Convention Center Station is 19 minutes.
Overall 8.2 Excellent
Based on 403 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Mediocre
2.8
Cons: My hotel room only contained a pull-out couch-- no bed! I was not aware that this was what I was renting when I reserved the room.
Excellent
9.1
Good
7.7
Cons: After paying $172.15 for one night, charging an additional $15.00 to park per night is uncalled for in my opinion.
Good
7.4
Excellent
10.0
Pros: Very accommodating staff, the manager helped us out a ton because we stayed for a motorcycle show and needed a rather large space to park 15-20 motorcycles and she made it happen!
Good
7.4
Pros: Very clean. All of the staff was super friendly.
Cons: The price. Booked a room at $130, price at check in was $180 after taxes, parking fees -$15, tourism tax, etc. I could’ve stayed elsewhere for that.
Excellent
8.2
Cons: The cleaning staff was extremely loud in the morning. The walls were also paper thin and could hear other people's conversations almost word for word.
Excellent
10.0
Good
7.1
Pros: It was walking distance from my daughter
Cons: Extremely loud housekeeping in the halls by 9:00am. Had difficulty getting them to clean our room.
Good
7.0
Pros: Got stranded at the airport and needed a place ro stay for a night. Booked a king bed and got two doubles beds. But this was partly our fault because we need to check in so early. The staff did everything they could for us. Within walking distance to some great food spots.
Cons: price was high what felt like out dated accommodations. The restaurant was way too expensive. Don't ask the cleaning staff anything... they won't understand you. Pool was ok. Gym was small.
Excellent
10.0
Pros: Friendly helpful staff. Rooms clean and well appointed. Restaurant good and not too expensive. Easy access to stadium and we could leave the car on site. Great cookies.
Cons: Slow drain in bathtub.
Good
7.4
Pros: Proximity to downtown and event venues; price; beds were comfortable; rooms were clean; front office staff were friendly and efficient; parking was easy; great environment overall
Cons: housekeeping didn't clean room until after 4pm and never left enough towels for our family of 4; door latch did not work properly
Located in Charlotte Center City, this hotel is within a 15-minute walk of NASCAR Hall of Fame and Charlotte Convention Center. Spectrum Center and EpiCentre are also within 1 mile (2 km). 3rd St - Convention Center Station is 12 minutes by foot and Stonewall Station is 13 minutes.
Overall 8.2 Excellent
Based on 380 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Good
6.0
Good
6.8
Cons: Employees seemed a bit uninterested in dealing with me as a customer. They weren't quite as friendly as I was hoping. There were several dirty and dusty areas in my room which was gross and not at all what I was expecting.
Excellent
10.0
Pros: Style and atmosphere of the lobby and rooms. The staff was very nice
Good
6.8
Pros: Lovely hotel with great location.
Cons: The temperature in the room could not be adjusted making it too warm throughout the night. Despite the fact that the hotel wasn't crowded the valet did not have our car when we requested making us late for our meeting. Also, the valet closed the car door on my wool wrap leaving a hole & grease stain in it!
Excellent
8.0
Pros: Design, ambiance, and yes even the shower.
Cons: Pillows! Horrible pillows ... no support ... wasn't comfortable at all.
Excellent
9.1
Excellent
9.1
Good
6.5
Pros: Comfortable linens and an attentive staff highlighted our quick get-away weekend to this Queen City of the mid-Atlantic. It was a plant 15-minute stroll to the uptown area along quite, tree-lined streets.
Cons: We expected queen and king-sized beds. We were given a room with two full-sized beds and ill-fitted sheets. The lighting was not all in working order, and my phone failed to charge overnight, leaving me curious about the staff electrician. There was no door in the walk-in shower, and the overspray nearly caused a slip on the floor of the cramped bath. It was a week after the DST time change, but the clock hadn't been touched. None of these issues was show-stopping, but noteworthy as a collection of caveats.
Excellent
8.0
Pros: Decor
Cons: Restaurant was a joke. Empty and expensive. Not a great value
Good
7.1
Pros: Location Staff at valet and bell boys.
Cons: Better food than the only available option of eating at the attached Sheraton.
Good
6.8
Pros: comfortable beds; good coffee
Cons: this hotel is designed to be hip; it has a rooftop bar that is clearly a scene, an outdoor pool with blaring pop music which is attached to another large bar. This hotel shares facilities with the Sheraton next door. If you're under 35 without kids in tow, this is probably the place to be. For everyone else, it's certainly a nice enough hotel but the whole ambience -- decor, menu, espresso bar etc is just too much like an upscale spring break party -- at least the weekend we stayed.
Located in Charlotte Center City, this hotel is within a 15-minute walk of NASCAR Hall of Fame and Charlotte Convention Center. Spectrum Center and EpiCentre are also within 1 mile (2 km). Stonewall Station is 10 minutes by foot and 3rd St - Convention Center Station is 12 minutes.
Overall 8.1 Excellent
Based on 390 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.6
Cons: Time to wait elevators
Excellent
10.0
Excellent
10.0
Pros: My fiancé and I recently became engaged and were celebrating her 26th birthday in Charlotte. We have a very busy schedule so it was a relief when I called the Sheraton to inquire about early check in. They said that would be no problem and made a note on my account. Once we arrived, we were informed we had been chosen to be guests of the day. This included an upgraded room, complimentary food and parking, and a direct number to the hotel manager. Was this by sheer luck we had been chosen for this on such a special weekend? Whatever the case, we were thrilled by the upgrade. When we entered our room, however, we encounter a problem. No fridge! With a bottle of champagne and food we had brought on our travel getting warmer by the minute, I quickly called Cesar, the hotel manager, who promptly sent up a mini fridge. Once we left the hotel we encounter another snag. Our key tags which were supposed to let us out of the parking lot, were not working. Again, I called Cesar who, flew to our reschedule. After that the trip went on without a hitch. The location is perfect (just a 7 minute jog from downtown and the epicenter) and the staff is delightful. I've worked in customer service all my life and cannot remember a better experience than this one. My fiancé and I plan on getting season passes to US National Whitewater Center and attend more Panthers game, now that she's a newly acquired fan. Cesar and the Sheraton have won over my business, although it's going to be pretty hard to match our first experience there. Thank you to everyone who helped make it possible.
Cons: Absolutely nothing
Good
6.6
Pros: The hotel was nice the bed was awesome and the shower was good to.
Cons: Parking was a little weird they double charged her card WiFi was not free my wife got stuck in the elevator they don't have a indoor pool it's still getting built room service took 45 minutes.
Excellent
9.3
Cons: No free wi-fi.
Excellent
8.0
Excellent
10.0
Cons: Great hotel, rooms were spotless. Perfect location for enjoined downtown
Good
6.0
Pros: Hotel is about average for a Sheraton. Fancy coat of paint but behind the shine is not really worth the price. HELPFUL AND KIND STAFF.
Cons: No thermostat in room. Small room for a "Deluxe King". They charge for every little thing. Including $20 a day Parking FYI. THE SHOWER WAS EITHER ICY COLD OR BLISTERING HOT.
Good
7.1
Pros: The hotel overall was nice. Quiet great location, nice atmosphere.staff was very friendly bed super comfortable!
Cons: The parts I didn't like, parking in their garage was $25 a day, which is ridiculous, if I had not parked elsewhere it would have been an extra $75! The other thing as the bathrooms were updated which was great except you have to climb completely into the tub to turn the water on and because of no shower curtain design water gets everywhetr
Good
6.8
Pros: It is weird that I set up my wake up schedule based on the fact that the restaurant would open at 6am and would be able to deliver my breakfast while getting ready. I called twice and the FD kept telling me to call back. I finally got to order at 6:45. At this point I had no choice, but to order and eat as fast as possible as having to call and check up on the restaurant, I wasted time. I dislike tremendously having to strees about this little things while on business trips. I will not recommend staying here if you are a practical individual and like a reliable service.
Cons: The decoration was beautiful and impressive.
Okay
5.7
Pros: The staff was good, bartender was great (a little overworked), lobby looked great, room looked great until you looked at the bathroom area with rust in the tub and inconsistent water temperature and pressure
Cons: You can tell that the place had recently been renovated, the craftsmanship just wasn't there, 2 out of 4 elevators working on an nfl game weekend... Unsat when I have to wait in a line for five minutes just to get to my room
Located in Charlotte Center City, this hotel is steps away from EpiCentre, Bank of America Corporate Center and Spectrum Center. Charlotte Convention Center and Bechtler Museum of Modern Art are also within 10 minutes. Charlotte Transportation Center Station is only a 2-minute walk and 3rd St - Convention Center Station is 5 minutes.
Overall 7.9 Good
Based on 1,065 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Pros: I love aloft hotels. I love the location!! Perfect area!!
Cons: It was not as clean as other aloft I stayed at.
Okay
4.0
Pros: Great location
Cons: Kind of felt like a hipster hostile, not very clean, mediocre at best
Good
6.2
Excellent
10.0
Excellent
10.0
Pros: comfy beds right in the center of downtown! Small hiccup during check-in, but they bought us breakfast without any prompting. First class service!
Excellent
10.0
Excellent
8.8
Excellent
10.0
Pros: Location was great and in walking distance to all activities
Excellent
8.2
Pros: Charlotte is a fun city. The staff were all awesome and super friendly.
Excellent
9.6
Pros: Nice hotel
Cons: very frustrated with Kayak's inflexible cancellation policy. Even more frustrated that I don't get hotel points, etc. You need to find a better way to manage the consumer experience when buying from Kayak - I will always purchase directly from the hotel going forward.
Excellent
8.0
Pros: If you don't know anything about Charlotte, you'll probably get lost trying to find parking and understanding the elevators. I tried to check in at 1p but no rooms were clean, so I had to roam around for over an hour in the heat. They said they would call when a room was clean, never got it. At 230p I went back and they said they had a room. The basic room is kinda small, nowhere to put your clothes as in a dresser. Location is at the EpiCentre which is in walking distance to all the bars, restaurants, etc. Wish the pool was on the rooftop. I would stay afain, but in a bigger room. Oh yea, found trash in the bed too uggghh!!
Cons: Parking
Good
7.7
Pros: Aloft gives you a luxury hotel feel without a stuffy feeling. Polite staff, nice rooms, complimentary wifi all round out for a nice stay.
Cons: No signage on the exterior of the building to notate where the hotel is located. Aloft is actually on the fifth floor of EpiCenter (a dining/shipping/club district) so unless you researched that (I only grabbed the address and put it in GPS) you will be driving around in circles trying to locate it. Parking is also not clearly noted, nor is the valet option.
Excellent
8.5
Cons: Would have been nice to know that parking would be $25 for being there less than 12 hours! I also didn't realize the otel price listing on Kayak was before taxes - why not include that? Knowing both of these would likely have changed my decision.
Excellent
8.8
Excellent
9.7
Good
7.7
Pros: Great place to stay when your out for the night
Excellent
9.4
Mediocre
2.5
Pros: I didn't like anything about this hotel , staff was nasty hotel smelt like a cheap strip club upon entry. Parking was $23 a day and didn't find that out until I was down there. No street level entrance which is really fun on Friday night , oh and after I finally get on the elevator and get on to my floor there was someone formicatong right when I walked out.
Good
7.7
Excellent
10.0
Pros: I loved the amenities, pool table, indoor pool, the view. We took 2 teens ( 17 yr) olds and Aloft was upbeat and fun and the staff was accommodating! We just loved it. Beds comfortable, rooms clean!
Cons: Parking was a little weird. We ended up valeting for $20 a day and then of course the gratuity every time we used the car. It was just an expense of the trip. I think it's a Charlotte thing, not an Aloft thing.
Okay
4.0
Pros: It had a great location and very friendly staff.
Cons: No free parking.
Good
6.2
Pros: Hotel staff was friendly and helpful, assistedwith everything requested immediately and professionally.
Cons: Hotel reservation was for two queen beds, received one queen bed. Parking garage was full with no reserved spots for hotel guests causing me to spend half the hotel rooms cost just to park my car for the night. Requested she mattress which staff promptly sent up, minus any blankets so had to request that to show up. Room must of been right over club because we could feel every bass hit until 230 I'm the morning. After the club let out you every for truck passing by felt like it was in your room from how loud it was. The bathroom was a handicapped accessible style and the hand held sprayer was dirty with black marks and crud ask sounds the mount connecting it to the shower. I've stayed at aloft before and never had these issues I'm guessing it's dependent on which section of the hotel you get. But this stay will have me seriously considering the extra 30 bucks to stay at omni across the st.
Good
6.2
Pros: Location
Cons: They do not have an ice machine (bags available in the lobby), limited amenities, ac did not work properly, elevator takes forever
Mediocre
2.0
Cons: The bed was a joke. Don't even bother unless you don't feel like sleeping.
Located in Charlotte Center City, this hotel is steps away from Charlotte City Center Visitor Info Center and Bank of America Corporate Center. EpiCentre and Charlotte Convention Center are also within 10 minutes. 3rd St - Convention Center Station is only a 5-minute walk and Charlotte Transportation Center Station is 5 minutes.
Overall 7.8 Good
Based on 486 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.0
Excellent
10.0
Pros: Friendly staff...easy check in...walk to everywhere Was there for concert and parked, checked in and not a worry after. Very clean VERY friendly staff. I will definitely stay again!
Excellent
8.2
Excellent
10.0
Pros: As their name suggests, you find all the things you would expect to find at a Marriott. Very clean from bottom to top, comfy beds, nice views of the city (maybe not from every room), extremely conveinient downtown location, and very friendly staff. I stayed on halloween for $100 on kayak and the front desk staff were in costume and very nice! I'm usually wary of booking through 3rd party sites having worked in hotels and having seen all the issues that arise. However there were no problems, no extra fees (other than parking which was stated online), and no regrets. I would definitely stay again.
Cons: I didn't like that i had to pay to park only one car. i did know before hand about the fee but it still seems like bulls**t to pay to park in the garage of the hotel you're staying in.
Excellent
10.0
Pros: The employees were very helpful, courteous, and friendly. Great location with access to so many great places to eat!
Cons: (not really a fault of Marriott Courtyard) So many places to eat close by, hard to choose one.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The room was clean and the check in process was great!
Cons: The shower drain was clogged so that water was standing in the shower.
Good
6.0
Pros: The location was perfect. The front desk staff were friendly, considerate, and professional.
Cons: The room smelled horribly of smoke. I really should have changed rooms. I let the front desk staff know and they did offer for me to change rooms and I declined. The next day when we were getting our items together to leave we noticed cigarette ashes on the side of the bed close to the wall. My daughter looked under the bed near the ashes and saw rose petals. Clearly housekeeping missed this and it leads me to believe no one vacuumed the floor on that side of the bed. Knowing this doesn’t make me want to stay there again.
Location This holiday village is located in Charlotte. The nearest airport is Charlotte - Douglas (CLT). Facilities The holiday village has 126 non-smoking rooms and includes a lift and a reception desk. The complex provides a transfer service and a business centre. Wireless internet access is provided in public areas. The complex has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park. Rooms Air conditioning ensures that rooms maintain comfortable temperatures. Rooms include a double bed. A refrigerator, a microwave and a tea/coffee station are standard features. Equipped with a telephone and WiFi, the rooms provide many ways for guests to stay connected and entertained. A hairdryer is provided in the bathrooms. Sports/Entertainment The sports and entertainment facilities at the complex ensure that guests have plenty of activities to choose from during their stay. Guests can rest and relax in the outdoor pool area. After an eventful day, guests can work out and recharge in the gym. Meals Bed and breakfast is offered as a catering option. A continental breakfast guarantees a great start to the day.
Overall 6.9 Good
Based on 499 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.8
Pros: I didn't like anything about it. It was the worst place I've ever stayed.
Cons: I didn't like the hotel period it was run down. It was as if the place was for drug dealers and hookers.
Excellent
10.0
Good
6.0
Excellent
8.2
Excellent
9.4
Good
6.0
Excellent
8.0
Good
7.1
Good
7.0
Pros: This hotel met my needs since my flight was cancelled. It's great just for one night to sleep. If you're looking for something extremely nice, this isn't the way to go. But for me, it was a good stay.
Excellent
9.1
Pros: Older building but still clean. Friendly staff. Responsive heating/cooling unit. Spacious room for one nonsmoking king.
Cons: Most of the rooms have exterior doors. Ours on the third floor did not, which i liked. Great value for so little cost.
Good
6.0
Pros: Beds were clean. Room ok.
Cons: No Sunday breakfast.
Excellent
8.0
Pros: Overall my stay was fine. I chose this room because I needed a refrigerator and microwave as I ate my meals there. The bed and shower were fine. Choices on the TV adequate.
Good
6.5
Pros: The staff is aces, the room was comfortable and clean and the bathroom was great. I loved the fact I was able to save $20 on cab fare by using the shuttle to go to the laundromat. I was very close giving a four star review with the reasons I didn't listed below.
Cons: The pool being closes by Labor Day Weekend was a royal bummer. The float in the toilet got stuck twice which resulted in an overflow.
Good
7.7
Pros: Very comfortable beds, Not much noise other than airplanes, which isn't bad either.
Cons: No fridge or microwave in my room but that wasn't a deal breaker for me.
Excellent
9.7
Pros: Well worth the price. Small but clean.
Excellent
8.0
Excellent
8.0
Excellent
10.0
Pros: Very clean
Okay
5.7
Pros: Quiet very friendly staff
Cons: Booked 2 rooms that were to have a refrigerator and microwave neither did they also only give 1 key per room which made it difficult to get into other room where children were also booked a smoking and they failed to inform us that all rooms were not smoking
Mediocre
3.6
Cons: very dirty pathways, doorways, carpets, etc. room sheets were clean, but not much else….
Okay
4.8
Pros: Clean rooms. Maid staff was very pleasant and cheerful.
Cons: Front desk attendant was very rude and had an attitude when I asked questions. He left me waiting to check-in to help someone else who walked up after me.
Okay
4.0
Pros: Price and proximity to airport
Cons: Bathroom was gross. Boogers on the walls in the bathroom and main space. The computer system was down so we couldn’t check in. Key card system wasn’t working so we were given our room number on a piece of paper. The door to our room was just propped open. Check in took about 20 minutes at 1am which was not fun with 2 kids. Very few breakfast options.
Good
7.7
Pros: The fact that my children were able to be comfortable and play on the floor with out getting sick
Cons: The fact that I could not use my debit card that I reserved my room with and I had to put 100 Cash deposit
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