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Sheraton Charlotte Hotel

Sheraton Charlotte Hotel

8.2
Excellent

Based on 1,512 reviews
 
555 South Mcdowell Street, South Tower, Charlotte, NC 28204, United States
  +1 704 372 4100
Sheraton Charlotte Hotel - Charlotte, NC, United States
Check-in
Check-out
Compare vs KAYAK |
Priceline $169
Starwood Hotels $176
Orbitz $176
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Rooms

Check-in
Check-out

Deluxe rooms

$405+

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Bed type
Provider
Nightly Base Price
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Double bed
$405 per night
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Unknown
$477 per night

Classic rooms

$183+

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Bed type
Provider
Nightly Base Price
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King bed
$183 per night

Traditional rooms

$199+

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Bed type
Provider
Nightly Base Price
IMAGE
King bed
$199 per night
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King bed
$237 per night
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King bed
$263 per night
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King bed
$279 per night
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King bed
$284 per night
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King bed
$366 per night

Leisure rooms

$289+

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Bed type
Provider
Nightly Base Price
IMAGE
King bed
$289 per night
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Double bed
$350 per night

Double rooms

$169+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$169 per night
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Double bed
$176 per night
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Double bed
$228 per night
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Unknown
$235 per night
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Unknown
$235 per night
IMAGE
Double bed
$237 per night
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Unknown
$254 per night
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Double bed
$263 per night
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Double bed
$272 per night
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Unknown
$277 per night
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Double bed
$289 per night
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Unknown
$477 per night

Standard rooms

$186+

Photo
Bed type
Provider
Nightly Base Price
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Unknown
$186 per night
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Unknown
$190 per night
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Unknown
$203 per night

King rooms

$214+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$214 per night
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Unknown
$214 per night
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Unknown
$335 per night
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Unknown
$335 per night

Reviews

Traveller rating

201
81
44
13
8

Time of year

Traveller type

Show reviews that mention

+
uptown charlotte
indoor pool
fridge in the room
rooftop bar
pay for parking
starbucks coffee
free valet parking
customer service
water was brown
microwave or refrigerator
staff was very friendly
bathroom was not clean
great location
nice hotel
hot tub
great view
bed was very comfortable
room was clean
free breakfast
  • Excellent
    Sep 2017
    10.0

    A perfect start to a perfect weekend

    My fiancé and I recently became engaged and were celebrating her 26th birthday in Charlotte. We have a very busy schedule so it was a relief when I called the Sheraton to inquire about early check in. They said that would be no problem and made a note on my account. Once we arrived, we were informed we had been chosen to be guests of the day. This included an upgraded room, complimentary food and parking, and a direct number to the hotel manager. Was this by sheer luck we had been chosen for this on such a special weekend? Whatever the case, we were thrilled by the upgrade. When we entered our room, however, we encounter a problem. No fridge! With a bottle of champagne and food we had brought on our travel getting warmer by the minute, I quickly called Cesar, the hotel manager, who promptly sent up a mini fridge. Once we left the hotel we encounter another snag. Our key tags which were supposed to let us out of the parking lot, were not working. Again, I called Cesar who, flew to our reschedule. After that the trip went on without a hitch. The location is perfect (just a 7 minute jog from downtown and the epicenter) and the staff is delightful. I've worked in customer service all my life and cannot remember a better experience than this one. My fiancé and I plan on getting season passes to US National Whitewater Center and attend more Panthers game, now that she's a newly acquired fan. Cesar and the Sheraton have won over my business, although it's going to be pretty hard to match our first experience there. Thank you to everyone who helped make it possible.

    Absolutely nothing

  • Good
    Jul 2016
    7.1

    Nicole and dime you

    The hotel overall was nice. Quiet great location, nice atmosphere.staff was very friendly bed super comfortable!

    The parts I didn't like, parking in their garage was $25 a day, which is ridiculous, if I had not parked elsewhere it would have been an extra $75! The other thing as the bathrooms were updated which was great except you have to climb completely into the tub to turn the water on and because of no shower curtain design water gets everywhetr

  • Okay
    Jan 2015
    6.0

    Not Worth The Price

    Hotel is about average for a Sheraton. Fancy coat of paint but behind the shine is not really worth the price. HELPFUL AND KIND STAFF.

    No thermostat in room. Small room for a "Deluxe King". They charge for every little thing. Including $20 a day Parking FYI. THE SHOWER WAS EITHER ICY COLD OR BLISTERING HOT.

  • Okay
    Nov 2014
    5.7

    Not what you would expect from a Sheraton

    The staff was good, bartender was great (a little overworked), lobby looked great, room looked great until you looked at the bathroom area with rust in the tub and inconsistent water temperature and pressure

    You can tell that the place had recently been renovated, the craftsmanship just wasn't there, 2 out of 4 elevators working on an nfl game weekend... Unsat when I have to wait in a line for five minutes just to get to my room

  • Good
    Oct 2014
    6.8

    Restaurant service was not open when indicated on

    It is weird that I set up my wake up schedule based on the fact that the restaurant would open at 6am and would be able to deliver my breakfast while getting ready. I called twice and the FD kept telling me to call back. I finally got to order at 6:45. At this point I had no choice, but to order and eat as fast as possible as having to call and check up on the restaurant, I wasted time. I dislike tremendously having to strees about this little things while on business trips. I will not recommend staying here if you are a practical individual and like a reliable service.

    The decoration was beautiful and impressive.

  • Good
    Sep 2014
    6.6

    The hotel was nice the bed was awesome and the shower was good to.

    Parking was a little weird they double charged her card WiFi was not free my wife got stuck in the elevator they don't have a indoor pool it's still getting built room service took 45 minutes.

  • Excellent
    Sep 2014
    9.3

    No free wi-fi.

  • Good
    Sep 2014
    6.6

    Time to wait elevators

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About

Overview

The Sheraton Charlotte Hotel is ideally located in Uptown, near many dining, shopping, and entertainment options. Numerous attractions are within walking distance, such as the Charlotte Convention Center, Blumenthal Performing Arts Center, the Panthers’ Bank of America Stadium, the NASCAR Hall of Fame, and the Bobcats’ Time Warner Arena. Charlotte Douglas International Airport (CLT) can be reached in 15 minutes by car. From High Speed Internet Access and LCD televisions to oversized windows and stylish bathrooms, our 305 guest rooms and suites have everything you need for a comfortable stay. Soak up the sun and swim in our outdoor pool or get fit at Sheraton Fitness with Wi-Fi, around-the-clock access, and cutting-edge equipment. Our Business Center and computer workstations, located in the lobby, make it easy to stay productive while traveling. Club Guests will enjoy complimentary access to the Club Lounge, an upscale gathering spot featuring beautiful views, PC stations, and other amenities. Whether you’re planning a convention, meeting, or social event, our team of professionals will be happy to help you tailor the perfect gathering. Our 29 function spaces, including five impressive ballrooms, offer state-of-the-art audiovisual technology and wireless High Speed Internet Access, making the Sheraton Charlotte Hotel the perfect place to bring everyone together.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

Based on 1,512 reviews

8.5

Service

8.3

Location

5.3

Cleanliness

5.3

Value for money

Things to know

  • Nice building
  • Great view

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Gift shop
Room service
Hot Tub
Indoor pool
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
Coffee shop
24 Hour Front Desk
Safe
Storage available
Business centre
Wi-Fi
Concierge service
Laundry service
Meeting/Banquet facilities
Lift
Hairdryer
Free Internet
Parking (surcharge)

Location

Most popular landmarks

  • NASCAR Hall of Fame 0.6 km
  • Spectrum Center 0.9 km
  • Bechtler Museum of Modern Art 1.1 km
  • North Carolina Blumenthal Performing Arts Center 1.1 km
  • Bank of America Stadium 1.4 km
  • Discovery Place 1.5 km

Charlotte travel guide

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