Sheraton Charlotte Hotel

555 South Mcdowell Street, South Tower, Charlotte, NC 28204, United States
+1 704 372 4100

rate per night


based on 497 reviews
Sheraton Charlotte Hotel - Charlotte, NC, United States
Fri 23/10
Sat 24/10
Compare vs KAYAK |

Provider Nightly total $207 $207
Priceline $207

Good to know

Value for money


Distance to city centre

1.2 km

Location rating


Nearest airport

Charlotte Douglas

Distance to airport

9.5 km


Fri 23/10
Sat 24/10

Double rooms


Bed type
Total stay + taxes & fees
Double bed

Traditional rooms


Bed type
Total stay + taxes & fees
Double bed
Double bed
Double bed
Double bed

King rooms


Bed type
Total stay + taxes & fees
King bed
King bed
King bed
King bed
King bed
King bed
King bed




Traveller rating


Time of year

Traveller type

Show reviews that mention

staff was friendly in 176 reviews
nice room in 157 reviews
fridge in room in 137 reviews
pay for parking in 108 reviews
nice and the hotel in 70 reviews
great location in 64 reviews
great view in 52 reviews
rooftop bar in 49 reviews
small bathroom in 46 reviews
pool area in 38 reviews
room service in 37 reviews
close to the downtown in 28 reviews
comfortable bed in 25 reviews
microwave or fridge in 24 reviews
uptown charlotte in 23 reviews
  • Excellent
    Oct 2019

    Great hotel, rooms were spotless. Perfect location for enjoined downtown

  • Excellent
    Sep 2017

    A perfect start to a perfect weekend

    My fiancé and I recently became engaged and were celebrating her 26th birthday in Charlotte. We have a very busy schedule so it was a relief when I called the Sheraton to inquire about early check in. They said that would be no problem and made a note on my account. Once we arrived, we were informed we had been chosen to be guests of the day. This included an upgraded room, complimentary food and parking, and a direct number to the hotel manager. Was this by sheer luck we had been chosen for this on such a special weekend? Whatever the case, we were thrilled by the upgrade. When we entered our room, however, we encounter a problem. No fridge! With a bottle of champagne and food we had brought on our travel getting warmer by the minute, I quickly called Cesar, the hotel manager, who promptly sent up a mini fridge. Once we left the hotel we encounter another snag. Our key tags which were supposed to let us out of the parking lot, were not working. Again, I called Cesar who, flew to our reschedule. After that the trip went on without a hitch. The location is perfect (just a 7 minute jog from downtown and the epicenter) and the staff is delightful. I've worked in customer service all my life and cannot remember a better experience than this one. My fiancé and I plan on getting season passes to US National Whitewater Center and attend more Panthers game, now that she's a newly acquired fan. Cesar and the Sheraton have won over my business, although it's going to be pretty hard to match our first experience there. Thank you to everyone who helped make it possible.

    Absolutely nothing

  • Good
    Jul 2016

    Nicole and dime you

    The hotel overall was nice. Quiet great location, nice atmosphere.staff was very friendly bed super comfortable!

    The parts I didn't like, parking in their garage was $25 a day, which is ridiculous, if I had not parked elsewhere it would have been an extra $75! The other thing as the bathrooms were updated which was great except you have to climb completely into the tub to turn the water on and because of no shower curtain design water gets everywhetr

  • Okay
    Jan 2015

    Not Worth The Price

    Hotel is about average for a Sheraton. Fancy coat of paint but behind the shine is not really worth the price. HELPFUL AND KIND STAFF.

    No thermostat in room. Small room for a "Deluxe King". They charge for every little thing. Including $20 a day Parking FYI. THE SHOWER WAS EITHER ICY COLD OR BLISTERING HOT.

  • Okay
    Nov 2014

    Not what you would expect from a Sheraton

    The staff was good, bartender was great (a little overworked), lobby looked great, room looked great until you looked at the bathroom area with rust in the tub and inconsistent water temperature and pressure

    You can tell that the place had recently been renovated, the craftsmanship just wasn't there, 2 out of 4 elevators working on an nfl game weekend... Unsat when I have to wait in a line for five minutes just to get to my room

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Work and play in downtown style at Sheraton Charlotte Hotel. Our Charlotte hotel is one mile from the Charlotte Convention Center hosting innovative expositions by day and the Spectrum Center for local NBA team game by night. Join the excitement of a football game at Bank of America Stadium before returning to our uptown hotel for a drink at Craft City Social Club. We offer more than 65,000 square feet of event space, in partnership with Le Meridian hotel, with room for up to 1,800 guests for business and social occasions. Our indoor and outdoor pools and on-site fitness center keep you active no matter the weather in Charlotte. At the end of the day, relax at our rooftop bar City Lights, then head to the Social Bar + Kitchen restaurant for a meal with friends. Our hotel offers modern style and amenities, including free Wi-Fi, valet parking, 24-hour room service and Sheraton Sleep Experience bedding. Wake up to a view of the uptown skyline during your stay at Sheraton Charlotte Hotel.




Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

8.2 Excellent

based on 497 reviews








Value for money

Check in


Check out



Policies vary by room type and provider.


Fitness centre
Pets allowed on request. Charges may apply.
Business centre
Free Wi-Fi
Gift shop
Room service
Indoor pool
Outdoor pool
No smoking
Express check out
24-hour front desk
Storage available
Smoke alarms
Wake-up service
Accessible by lift
Alarm clock
Allergy-free room
Body soap
Bottle of water
Breakfast in the room
City view
Coffee machine
Entire unit wheelchair accessible
Executive lounge access
Fire extinguisher
Flat-screen TV
Fold-up bed
Free toiletries
Key card access
Kids meals
Trouser press
Private bathroom
Safety deposit box
Seating area
Socket near the bed
Sofa bed
Tea/coffee maker
Toilet paper
Vending machine (drinks)
Vending machine (snacks)
Wardrobe or closet
Daily housekeeping
First-aid kit
Physical distancing in dining areas
Physical distancing rules
CCTV in common areas
CCTV outside property
Hand sanitiser in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities

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All photos (35)
Bedroom (4)
Bar (1)
Pool (1)
Lobby (1)


Most popular landmarks

  • NASCAR Hall of Fame 0.6 km
  • Spectrum Center 0.9 km
  • Bechtler Museum of Modern Art 1.1 km
  • North Carolina Blumenthal Performing Arts Center 1.1 km
  • Bank of America Stadium 1.4 km
  • Discovery Place 1.5 km

Charlotte travel guide

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