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Hotels near Charlotte Douglas Airport

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Best hotels near Charlotte Douglas Airport

Location
9.4
Service
9.3
Vibe
9.0
Room
8.9
Cleanliness
8.9
Overall 9.1 Excellent
Based on 1,199 reviews
Location
9.4
Service
9.3
Vibe
9.0
Room
8.9
Cleanliness
8.9
Service
9.6
Location
9.5
Room
8.7
Cleanliness
8.7
Comfort
8.0
Service
9.5
Location
9.5
Cleanliness
8.7
Room
8.3
Food
8.3
Service
9.5
Breakfast
6.3

Excellent 9.0
Pros: Breakfast was pretty good just assumed it was slightly cheaper. Appreciated the airport shuttle.
Cons: Same as above
Excellent 10.0
Pros: Everything from service to cleanliness. Comfortable stay.
Good 7.5
Pros: Clean, close to airport
Cons: Front office staff unfriendly
Excellent 10.0
Pros: Staff was very friendly when we arrived and wanted to meet our expectations
Cons: charge for bottled water
Excellent 9.0
Pros: The breakfast was very good with choices on what to eat. The bathroom was very clean exceeded what i expected. I will definitely book there again
Cons: There wasn't a door between the bedroom and sink area
Excellent 10.0
Pros: Room was very clean and the bed slept very comfortable. I did get my money worth and it is close to the airport!
Excellent 10.0
Pros: The driver of the airport shuttle was very nice and professional. The entire staff was awesome.
Excellent 10.0
Pros: Clean, comfortable and the staff was really friendly. Took the airport shuttle to hotel. Driver was great and was very nice. The night receptionist was super friendly and quick to get me checked in.
Cons: Had to pay for breakfast which opted not to do.
Excellent 10.0
Pros: The restaurant was very good and the staff is fantastic. Nice quiet location near the airport. Loved it.
Excellent 8.8
Pros: Clean, well-appointed, great staff.
Cons: The air conditioning couldn't be adjusted and was freezing!
Mediocre 3.0
Cons: Disappointed in Hilton. The hotel was old and run down. It had a bad smell in the hallways and the room. Overall it didn't feel clean and fresh.
Excellent 10.0
Cons: Keep the bar and restaurant open later when there are customers waiting. Adjust your schedule to match unanticipated volume due to flight cancellations. Didn’t hurt me, but you missed an opportunity.
Hilton Garden Inn Charlotte Airport - Charlotte
Rated no. 1
9.1
Excellent 9.1
Based on 1,199 reviews
Details
Reviews

Vibe
9.9
Comfort
9.7
Room
8.9
Service
8.8
Location
8.8
Overall 9.0 Excellent
Based on 586 reviews
Vibe
9.9
Comfort
9.7
Room
8.9
Service
8.8
Location
8.8
Comfort
9.8
Service
9.0
Breakfast
8.9
Room
8.5
Cleanliness
8.1
Comfort
9.8
Breakfast
8.9
Room
8.7
Service
8.6
Location
8.2
Room
8.7

Excellent 10.0
Pros: Great Customer Service! I left something back and they was so gracious to call and let me know i left something
Excellent 9.2
Pros: nice clean modern facilities. breakfast enjoyed by the family. Didn't have to stop before getting on the road for breakfast. thank you for a great stay. looking forward to future stays. I normally stay at a different hotel chain. earlier in the year I had the pleasure of staying at the Savannah location for business and was impressed. therefore, I decided to book your location. I'm won over. thank you for my experiences at your facilities!
Cons: perhaps have an area where business can host at your location for conventions.(conference rooms, main ball room)
Excellent 10.0
Pros: This hotel was very clean and looked and smelled like it just opened recently. The staff were exceptionally friendly and responsive to requests made. The breakfast was great with good variety and even had To Go bags.
Good 6.3
Pros: Room was very big and v good toiletries
Cons: The wifi didn’t work and there’s is nothing around the property walking distance
Okay 5.0
Pros: Modern style hotel. Beds were comfortable.
Cons: We came at 12 am. My children and were exhausted. There were crumbs in the bed. A nasty moldy washcloth was hanging over the shower rod. The bath tub was slippery and very dangerous to stand in. The bottle of body soap on the shower was completely emp
Excellent 10.0
Pros: Everything Swimming pool clean excellent
Cons: Nothing i can can think of
Okay 5.8
Pros: Proximity to airport and the hotel appears very modern and clean. The lovely older woman at breakfast who usually doesn't work weekends (according to her) was the saving grace for this hotel. She was a total peach and lovely to visit with.
Cons: The hotel looked gorgeous online and at first glance. But, we got to our room and the carpet was sticky as well as the surfaces had sticky rings on them and had clearly not been wiped down. If it would have been just our room I would have said it was a coincidence but we booked more than one and they were all that way. Both rooms had hair in the shower and on the floor. The shampoo and conditioner dispensers were so low it wouldn't dispense any product (good thing we brought our own). If the linens hadn't smelled like bleach we likely would have marched down to the front desk but were too tired to complain. The lovely older woman at breakfast who usually doesn't work weekends (according to her) was the saving grace for this hotel. She was a total peach and lovely to visit with. Other than that, I wouldn't stay here again based on cleanliness alone. They need to clean the carpets and make sure their cleaning staff is doing a better job. Super gross.
Excellent 10.0
Pros: The bed was comfy
Cons: Bed was comfy, staff was polite and friendly, and the room was clean. To top it off the shuttle driver picking us up was on time and friendly. Great place to stay by the airport.
Excellent 10.0
Pros: I loved that the hotel was new and very nicely decorated and so modern.
Cons: The only thing that I didn't like was the breakfast choices. There was only pork that was served.
Excellent 10.0
Pros: the location is perfect. staff very friendly and helpful rooms were clean. bed was comfortable. and breakfast was delicious. I look forward to another stay!
Cons: N/A
Excellent 9.6
Pros: breakfast and nice hotel
Cons: our bathtub didn’t drain
Excellent 8.3
Cons: I got charged for the stay twice! The people at the front desk need to be more professional.
Holiday Inn Express & Suites Charlotte Airport - Charlotte
Rated no. 2
9.0
Excellent 9.0
Based on 586 reviews
Details
Reviews

Location
9.8
Cleanliness
9.1
Service
8.9
Bar
8.4
Room
8.4
Overall 8.8 Excellent
Based on 1,169 reviews
Location
9.8
Cleanliness
9.1
Service
8.9
Bar
8.4
Room
8.4
Pool
8.5
Service
8.5
Comfort
7.9
Room
7.2
Location
9.8
Cleanliness
9.2
Service
8.9
Room
8.1

Excellent 10.0
Cons: Close to airport
Excellent 8.0
Cons: Only ONE bottle of water allocated per room. Want a second? It's $4.00! Pretty cheap.
Excellent 9.2
Pros: Very nice staff, was given a room on the club floor. The evening offerings were amazing, I did’t need dinner. Ice indoor outdoor pool, excellent airport shuttle. Good amenities in the room
Excellent 10.0
Pros: Superb breakfast, very comfortable room and beds. Everything we needed. Have been here many times, it is our favourite hotel in USA.
Cons: nothing
Excellent 10.0
Pros: The Sheraton Charlotte Airport Hotel is our favourite USA hotel, We have visited many times over the years, it is our base for the Nascar racing. Good, clean, friendly, affordable hotel.
Cons: Nothing, we love it.
Okay 5.0
Pros: Nothing noteworthy
Cons: Very dated
Good 7.1
Pros: They have got a beautiful indoor pool.
Cons: The brown painted walls seems very uncomfortable. You can see that the hotel it’s coming to the years.
Excellent 9.6
Pros: I can bring my cat, dog and hamster.
Cons: The lack of affordable food options at the hotel.
Okay 4.2
Pros: Wait staff and f rry ont desk peoplr
Cons: Dirty facilty, expensive
Excellent 8.0
Pros: Staff was great. Atmosphere and very welcoming. Couldn't have been happier to swim a few laps in the pool before I had to crash
Cons: Bathroom floor had urine on it
Good 7.9
Pros: Proximity to the airport
Cons: N/A
Excellent 9.6
Pros: Very clean. Extremely accommodating to pets.
Sheraton Charlotte Airport Hotel - Charlotte
Rated no. 3
8.8
Excellent 8.8
Based on 1,169 reviews
Details
Reviews

Vibe
10.0
Service
9.3
Amenities
9.0
Value
8.8
Cleanliness
8.5
Overall 8.8 Excellent
Based on 349 reviews
Vibe
10.0
Service
9.3
Amenities
9.0
Value
8.8
Cleanliness
8.5
Service
9.1
Room
8.0
Location
8.0
Comfort
6.9
Service
9.2
Room
7.9
Breakfast
7.8
Location
7.5
Comfort
5.8

Excellent 8.3
Pros: I liked the breakfast, the comfortable beds, and the price.
Cons: The pool is super small and extremely disappointing.
Good 7.4
Pros: The modern feel, the fridge in the room, how close it is to CLT Airport. The staff was awesome! They were 100% friendly and professional.
Cons: Some of the hand towels had hair from previous guests. That put us off.
Excellent 9.6
Pros: This was my first stsy at Hilton brand hotel, I had a horrible week and i was just staying there 24 hours made it all feel better. these people were amazing breakfast was great the location was good I wish I could have stayed there longer because the beds were amazing and the room was clean and so completely set up like an apartment that you wouldn't have to go anywhere..thanks for the amazing 24hrs I liked the staff, the breakfast , the room, the beds everything was clean soft. if you needed anything they were there to help ,they would even text you to see if you needed anything!! they were more than willing to help.. like i said they made a HORRIBLE week more palatable!!!
Cons: Couldn't say this was a problem with the Staffing more so of communication I had asked for a 1 p.m. check out and I guess they didn't tell the cleaning crew at 12:05 I had someone in my room telling me to check out. Again the day of my checking someone knocked at the door I did not hear it and next thing I see a person inside the room but she apologized but I still got a scared out of it. must have been my fault for not listening properly to the door. other than that everything was amazing. like I said can't blame them for this this must have been an error in my part for not putting the sign on the door.
Good 7.5
Pros: Clean, somewhat new, breakfast included.
Cons: There is quite a bit of noise from the airport and surrounding businesses. Check in personell was great. Personell checking us out was texting for almost a minute before they greeted us.
Excellent 10.0
Pros: They call it sandwitch, but it is a burger. Very nice. She warmed it for me w/ the microwave oven. Thanks.
Excellent 9.6
Pros: Great bed
Cons: Tv remote didnt work.
Excellent 10.0
Pros: I love the room and how nice and clean it was. I also love the couch. Everytime I sat at the couch, i took a nap.
Cons: N/a
Excellent 9.2
Pros: I liked the laundry being inside the fitness center and the fitness center being available 24 hours.
Cons: Pre-packaged eggs are a little lacking. There was not any fruit selection.
Okay 4.6
Cons: Very small bed for 2 people - claimed to be a queen Desk arrangement does not work - can't leave computer setup and connected for ease of use No water pressure in the bathroom - hopeless trying to take a shower
Excellent 10.0
Pros: Close to the sirport
Excellent 10.0
Pros: Comfy rooms, very secure
Excellent 10.0
Cons: No shuttle to/from airport
Home2 Suites by Hilton Charlotte Airport - Charlotte
Rated no. 4
8.8
Excellent 8.8
Based on 349 reviews
Details
Reviews

Food
8.4
Service
8.3
Breakfast
7.8
Location
7.2
Room
7.1
Overall 8.6 Excellent
Based on 647 reviews
Food
8.4
Service
8.3
Breakfast
7.8
Location
7.2
Room
7.1
Service
8.3
Location
7.2
Room
6.2
Service
8.0

Excellent 9.6
Pros: Beds were fluffy and comfy
Excellent 9.6
Pros: I liked everything about this hotel and will definitely find a way to stay here again. The staff was professional, friendly and the hotel was clean, comfortable and in a secure location.
Cons: Unfortunately the location was not close to my desired location as the website indicated. This hotel was 30 minutes from my meeting location. Still, for the comfort and price we will use it again.
Excellent 9.0
Pros: Rooms were very spacious, clean, and comfortable.
Cons: None
Good 7.1
Cons: The location is isolated and a car is needed to visit restaurants and shops. Room service and restaurant closed until 5 pm. We were unable to obtain drinks or food. The staff were very nonchalant about service or accommodations.
Good 6.0
Pros: Looked well maintained
Cons: Pool closed early Hotel definitely felt dated, carpets felt dirty and old
Okay 5.0
Pros: rooms were big, location of the hotel is good, gym and pool ok
Cons: soap in the room was missing the fist days, shampoo was not refilled consistent, staff was not very friendly especially at the breakfast, water in the lobby sometimes missing
Good 7.5
Pros: The breakfast was good.
Cons: Stained sofa and bathtub that didn't drain well.
Poor 1.0
Cons: We were informed upon our 11:30 arrival that the water was shut off for scheduled repairs 11pm -5 am. The kitchen was closed, so room service was not available. It was the middle of the night with my starving, tired daughter after a 3 hour flight.
Good 7.5
Pros: Big enough to hold entire group that I traveled with.
Cons: N/a
Excellent 9.6
Pros: The room and the space in the living room
Cons: Couldn’t get in touch with staff on the phone
Excellent 10.0
Pros: The bed was very soft and we loved the internet tv
Cons: Everything was awesome
Excellent 8.0
Pros: Great quality for the price. Beds were comfy, rooms very large, and hot tub was great.
Cons: Based on booking.com description, we thought breakfast was included... it isn’t. $18 a person. There were candy wrappers and batteries on the floor outside our room door. Overall good experience
Renaissance Charlotte Suites Hotel - Charlotte
Rated no. 5
8.6
Excellent 8.6
Based on 647 reviews
Details
Reviews

Location
9.5
Breakfast
9.3
Service
9.1
Food
7.4
Vibe
7.1
Overall 8.6 Excellent
Based on 462 reviews
Location
9.5
Breakfast
9.3
Service
9.1
Food
7.4
Vibe
7.1
Location
9.4
Breakfast
9.2
Service
9.2
Room
6.6
Cleanliness
6.5
Location
9.6
Breakfast
9.4
Service
8.6
Room
6.2
Location
9.4
Room
6.5

Excellent 10.0
Pros: The staff was helpful and friendly and the room was spacious and comfortable
Cons: I would of course have liked more choices at breakfast like bacon (not Canadian bacon and grits)
Excellent 10.0
Pros: Nice
Cons: Nice
Excellent 9.2
Pros: Clean and modern
Cons: The showers were not working properly...Luke warm showers...probably should have offered discount....everyone complaining
Mediocre 2.0
Pros: The room was clean.
Cons: Aside from the location being next to the airport and directly underneath landing flights, the hotel was renovating rooms directly above my room for the entire stay. Construction would begin at 7am sharp with hammering of the floor and end around 4pm.
Excellent 9.2
Pros: This hotel was close to the downtown area.
Cons: The breakfast wasn’t that good.
Excellent 10.0
Pros: It was great location for us
Mediocre 3.8
Pros: Only used this hotel because of an error on the part of Delta airlines which meant we unexpectedly had an overnight stay in Atlanta. This hotel is cheap, close to the airport, had available rooms at short notice and has an airport shuttle which are the only reasons we stayed here
Good 7.1
Pros: Spacious room
Cons: This site need not to lie about what they have to get business my room was supposed to come with a kitchen but it didn't I had to spend money I really didn't have because of it
Excellent 10.0
Pros: Close to the airport. Hotel staff were friendly. Great breakfast with good variety.
Excellent 10.0
Pros: Clean comfortable room. Friendly staff who were helpful with questions
Cons: Nothing
Excellent 8.8
Pros: Very soft sheets! Staff was also very friendly :)
Cons: There were some stains on the bedsheets
Good 6.7
Pros: Convenience of location
Cons: Remodeling and left a lot of mess on floor in hallway.
Hampton Inn & Suites Charlotte-Airport - Charlotte
Rated no. 6
8.6
Excellent 8.6
Based on 462 reviews
Details
Reviews

Bar
9.6
Location
9.0
Service
8.9
Wellness
8.6
Breakfast
8.3
Overall 8.4 Excellent
Based on 1,167 reviews
Bar
9.6
Location
9.0
Service
8.9
Wellness
8.6
Breakfast
8.3
Location
9.2
Service
8.8
Breakfast
8.3
Amenities
6.6
Comfort
6.2
Service
8.9
Location
8.8
Room
6.6
Comfort
6.6
Cleanliness
5.7
Service
8.9
Location
8.8
Breakfast
7.5
Comfort
7.0
Room
6.5
Service
8.5
Room
6.2

Excellent 10.0
Pros: The location within Charlotte Airport, and the surrounding eateries.
Cons: NA
Excellent 8.0
Pros: Surprised with the amenities and hotel iverall
Cons: Nothing
Excellent 10.0
Pros: It was alright ht
Cons: Would have liked to have a little more selection
Good 7.5
Pros: I liked Breakfast
Cons: The clog bathtub
Okay 5.8
Pros: The staff member I spoke with upon arrival.
Cons: For a Hyatt is was extremely underwhelming. The elevator was dirty and tarnished. The hallway smelled of mold. There were white stains all over the room carpet. The mattress was uncomfortable and the furniture was damaged. For $150 I expect more! Also it took over an hour for a shuttle to come when three of us called and it wasn't available in the a.m. until a certain time which wasn't identified when asked.
Excellent 10.0
Pros: Everything was perfect. The staff was extremely friendly and the room was amazing. Thank you so much for making our visit better then we expected.
Cons: Can’t think of one thing.
Excellent 8.8
Pros: The room was very spacious and comfortable. Staff was very friendly from the moment we walked in the door.
Cons: Unfortunately the air conditioning was very loud and didn’t work the best. More alarming than that I did encounter four bugs in the bathroom while using it and that is the absolute last place I would like to see bugs.
Okay 5.0
Pros: nice staff. clean bedding and bath. roomy suites
Cons: a/c unit was so loud i couldnt even have it on. also the air coming out was musty. needs to be replaced with updated quiet models.
Poor 1.0
Pros: The location was ideal. Room size was nice.
Cons: The staff was rude. They gave us the wrong room and wouldn’t change it. Even after acknowledging. The bed was uncomfortable. The bathroom was dirty. The hall smelled like cigarette smoke.
Excellent 10.0
Pros: Quiet, comfortable and clean!
Good 7.5
Pros: We left for our flight before breakfast was ready. Comfortable bed.
Excellent 10.0
Pros: The Location was very good
Cons: The bathroom was too too small, thanks.
Hyatt Place Charlotte Airport/Lake Pointe - Charlotte
Rated no. 7
8.4
Excellent 8.4
Based on 1,167 reviews
Details
Reviews

Bar
9.8
Vibe
9.3
Location
9.3
Service
8.4
Room
7.9
Overall 8.4 Excellent
Based on 700 reviews
Bar
9.8
Vibe
9.3
Location
9.3
Service
8.4
Room
7.9
Location
9.4
Service
8.4
Food
7.4
Room
6.9
Service
8.7

Excellent 10.0
Pros: IT was clean, the rooms are excellent and the staff very hospitable. The whole check in - checkout system was smooth. The front desk manager,and her staff could not have been more helpful.
Cons: Understanding thatn this us primarily a Mon -.Fri business place the fact that the,dining rooms did not operate the same hours at the weekend as during the week was disappointing. I would recommend this hotel anyway
Excellent 10.0
Pros: Holliday Inn is conveniently located by the airport. Has a nice restaurant & bar.
Excellent 10.0
Pros: Very clean
Excellent 10.0
Pros: Everything
Cons: When calling using the airport’s telephone I was told the shuttle bus will arrive in 5 min for a couple of times but it didn’t. When calling thru their registered phone number someone else answered denying any previous call.
Excellent 9.6
Pros: The room was beautifully appointed with all practical amenities. It was a spacious and modern room for an airport hotel. The breakfast was extremely good value and quite tasty with plenty of options.
Cons: There wasn’t anywhere to walk to and nearest mall was 20 minutes away.
Okay 5.0
Pros: Location is really near to the airport
Cons: I had a late check in, Firstly the front desk lady gave me a key that was not working, so I had to walk all the way back to the front desk to fix this problem (it is a long hallway), and finally they fixed the key problem, but when I open the door, there was someone else inside already, so they gave me a room that was already some one in it. In the room, the switch of hair dryer was broken into half, I was afraid to get chock. I booked this hotel with breakfast included, but the front desk lady insist that the breakfast was not included in my confirmation number, so they wanted to charge me, and I would have to talk to booking.com to get refund, but I clearly told her that that was their problem with booking.com. they should not charge for this, I will have to check my credit card company if they charged me for breakfast.
Excellent 8.8
Pros: Rooms immaculate, beds very comfortable.
Cons: Airport shuttle driver was surly--never spoke a word (of welcome or anything else) even though tipped for handling luggage. Rooms with two beds have no easy chair and no reading lamp. (The only seating is one desk chair.) Away from the desk, lighting is dim--and no place to sit, anyway... No light in the foyer.
Excellent 9.2
Pros: All was decently good.
Cons: Property is due for renovation:) Breakfast was pricy and not as good as other hotels. Small bottle of water cost me $2.00
Excellent 9.6
Pros: Excellent will definitely stay again
Cons: Nothing
Good 7.5
Pros: The room was clean, it was close to the airport which is what we wanted. The area surrounding the hotel was nothing but industrial sludge, but we really just needed to get to the airport early.
Cons: The breakfast was the worst part of the entire stay. The gentleman staffing the breakfast was very nice and attentive. However, the food was nearly inedible. We were heading to the airport so we couldn't order off the menu. We 'ate' the buffet. The egg-like-product was a gelatinous disaster.
Excellent 8.0
Pros: Very close to airport and easy car ride to downtown.
Excellent 10.0
Pros: The staff was amazing.
Holiday Inn Charlotte-Airport Conf Ctr - Charlotte
Rated no. 8
8.4
Excellent 8.4
Based on 700 reviews
Details
Reviews

Service
8.8
Wellness
8.7
Location
8.2
WiFi
8.2
Cleanliness
7.8
Overall 8.2 Excellent
Based on 969 reviews
Service
8.8
Wellness
8.7
Location
8.2
WiFi
8.2
Cleanliness
7.8
Service
8.9
Cleanliness
8.0
Location
7.9
Comfort
7.0
Breakfast
6.9
Service
9.0
Location
8.3
Comfort
7.0
Room
6.6
Service
8.9
Cleanliness
7.4
Comfort
7.2
Room
6.5

Excellent 10.0
Pros: Flexible shuttle bus to airport. Nice driver and staff. Hot breakfast
Cons: Nothing
Excellent 9.6
Pros: The hotel was very clean and the room was clean, roomy and very quiet. Staff was very friendly with excellent shuttle service from and to the airport, with extremely friendly drivers. Breakfast was nice with good assortment.
Cons: coffee in lounge was always cool and not very tasty. Pillows were a bit hard.
Okay 5.8
Cons: Tub wouldn't drain; shuttle didnt arrive at airport. Hair dryer was sticky.
Excellent 10.0
Pros: Breakfast was pretty good
Cons: N/a
Excellent 10.0
Pros: Rooms were nice and beds comfortable- the airport shuttle was a life saver!!
Excellent 9.0
Pros: Close to I-85 and I-77, the security seem to be good. The room was spacious and clean. The hotel clerks were very helpful and curtesy. I forgot my tooth brush and they provided one for me.
Cons: I was disappointed that there wasn't a pool at this location. Wish breakfast could last until 11:00 am on Saturday and Sunday morning.
Excellent 10.0
Pros: It was clean, extremely comfortable beds and very pleasant and helpful staff
Cons: We had a slight problem about location we used the Maps App to direct us and several times we were so close but yet with all not at the entrance. I do add that perhaps not knowing the area did not help us so nothing really about the property
Good 7.5
Pros: 1. The good attitude of the staff 2. The rooms and bed were comfortable 3. The location of the hotel 4. The parking lot area 5. Their airport shuttle service
Cons: The reception staff very good and friendly at check-in and check-out. The personnel that take care of the rooms, good and friendly as well. Good efficiency too.
Mediocre 3.8
Pros: It was near the airport
Cons: This is a low budget hotel. This makes the brand look horrible. The rooms aren’t clean and they have so many roaches. Someone hair is all in the bathroom
Excellent 10.0
Pros: The cleaning woman that clean my floor and help me with a pillowcase problem every time I see she spoke it was polite she greeted me with manners she asked me if I needed anything and I appreciate it
Cons: I believe her name is Amber I called two times one time was because they took a dollar out of my account no one ever told me that but she talked to me as if I was some kind of idiot then when my wife came to check in and I was checking to make sure she got here instead of talking to me in a polite way she told me I need to call my wife instead of telling me she could not explain anyting I would have to speak to my wife there is a way to speak to people
Excellent 10.0
Pros: Everything was perfect !
Excellent 10.0
Pros: Location and Breakfast
Cons: Some of the front desk staff could be better trained in hospitality (wouldn't hurt to smile and at least pretend to like their job. Their visual presentation was not welcoming)
Wingate By Wyndham Charlotte Airport I-85/I-485 - Charlotte
Rated no. 9
8.2
Excellent 8.2
Based on 969 reviews
Details
Reviews

Service
8.1
Location
8.1
Breakfast
8.0
Comfort
7.9
Cleanliness
6.9
Overall 8.0 Excellent
Based on 714 reviews
Service
8.1
Location
8.1
Breakfast
8.0
Comfort
7.9
Cleanliness
6.9
Location
8.3
Service
8.0
Breakfast
7.9
Comfort
7.3
Cleanliness
6.9
Service
7.7
Room
6.6

Excellent 9.6
Pros: The hotel was very nice! So pleased with our room! Perfect for our stay. Breakfast was delicious as well!
Cons: It was hard to find off the road. Made a wrong turn at night that was a very dark street and there was a sketchy area behind the hotel with a run down looking motel. But once we turned around and made the correct turn everything was lit up for us!
Good 7.1
Pros: Quiet Clean Close to AP
Cons: No Restaurant or shop around
Excellent 9.6
Pros: The staff was very friendly
Cons: Bathroom was facing the bed
Excellent 10.0
Pros: The breakfast was great, with menu changes every day. I have stayed at the Renaissance South Park, The Fairfield Inn on West Tyvola and I think Comfort Suites is the best place for me to stay in frequent Charlotte trips. The staff is very friendly and helpful. My room was cleaned daily and was great. The location was great in relation to my job (9 minutes).
Okay 4.0
Cons: No hot water for two days and only excuses from management
Excellent 10.0
Pros: Good location , well equipped rooms . Nice staff on checking in
Excellent 9.0
Pros: It was close to the airport, but i didin't hear any planes or airport noise.
Excellent 9.6
Pros: The rooms were spacious and clean and the staff were outstanding. Very friendly and helpful and the shuttle service is truly unbelievable. Not just airport to hotel but airport to restaurants, they have it all covered.
Cons: Nothing in particular. It’s maybe a little bit far from certain amenities but the shuttle service makes up for all of that.
Okay 5.0
Pros: Price and location. Lady at the front was very nice
Cons: Lots of renovations going on. Hotel didn’t smell good at all. View was the roof. Horrible view out our window. Lights shinning into our windows all night. AC never really got cold.
Good 6.0
Pros: Breakfast was all pre- prepared but was hot and pretty good. The location was close to the airport and the shuttle was handy.
Cons: The agents were in the back room more than out at the desk. They were not friendly and the morning I left, the girl at the desk said she had gotten too busy to make the wakeup call that I had requested.
Excellent 8.3
Pros: Breakfast,pool
Cons: They where renovating so it was a little dusty but not to bad
Excellent 8.8
Pros: Room was well arranged Bed was very comfortable Staff was very nice and helpful
Cons: Carpet worn and ragged at doorways Some furniture scratched and damaged
Comfort Suites Airport - Charlotte
Rated no. 10
8.0
Excellent 8.0
Based on 714 reviews
Details
Reviews

WiFi
9.1
Location
9.0
Service
7.6
Room
7.5
Bar
6.5
Overall 7.8 Good
Based on 797 reviews
WiFi
9.1
Location
9.0
Service
7.6
Room
7.5
Bar
6.5
Location
8.8
Service
6.8
Room
6.3
Cleanliness
6.2
Amenities
6.1
Location
9.1
Service
6.9
Vibe
6.9
Room
6.0
Amenities
5.4

Excellent 8.3
Pros: quiet. location.
Cons: dated bathrooms
Excellent 9.6
Pros: Breakfast was wonderful Shuttle service to airport was great - Thank you !
Cons: Dinner at the Bistro was not very good. Ordered a burger that had burnt bread, plus I had to remind the server at the counter that I did not get my order, My niece was served her food and I was served only fries. Seems she totally forgot the burger and then served burnt bread. The fries were decent but were served 10 minutes before the burger. I had to get a bag from my car at 4:00 AM. Key card would not work on side door entrance. Had to walk to front of building to get back in.
Excellent 10.0
Pros: Room was unexpectedly stylish. Much more deluxe than a typical airport hotel. Very nice front desk manager who handled a bunch of folks rerouted to next day flights due to weather.
Cons: Not much. It was great.
Okay 5.4
Pros: The rooms were well painted and decorated. The staff was courteous and efficient.
Cons: The place was dirty. The first room had ants in the bed and the bathroom. Big soggy poop stain on the rug. Second room was fine. Your shoes stuck to the floor in the dining area. The tables were filthy and the long bar was stained and the decor covered in dust. The pool was closed. The laundry room was opened to the hall so that is all you smelled coming in AND the rugs were wet and the steam from the laundry made the facilities on the first floor smelled must. They had what could have been a beautiful courtyard with fire out however it was littered with bottles and bottle caps and food debris... it’s too bad because it is a very convenient location.... they obviously put money into updating the room decor... some very basic cleaning habits could make a BIG difference.
Mediocre 3.8
Pros: nothing
Cons: motel 6 stay at Sheraton prices I booked the rooms on booking .com I choose the court yard because my grand Daughter wanted to swim in the pool while I was away during the day. The picture looked good ratings were great. We arrived late that night to check in I noticed right away construction material were all over the place temporary construction walls took up most of the hall ways one lane at a time down the hall we waited for each other to pass before the on coming person could go . then the pools out of service I ask about way it was not posted on the web they replied it was I looked on booking .com no mention of construction or pool being out of service. the lady called a neighboring hotel to ask if we could use theirs she said it was OK and gave me the address on a peace of paper the next day we go to the neighboring hotel manager said no way we don't do that. I return to court yard and ask the lady at the front desk she said she never said we could use the neiboring pool and did not know what i was talking about. when I showed her the paper with her hand writing she did not know what to say then she replied she was busy and she needed to the guest. SO DO NOT STAY AT THE COURT YARD its a rip off for 179 a night save your money go to motel 8 better service and they have a working pool.
Excellent 10.0
Pros: Comfortable furnishings
Cons: More staff is needed in the bistro.....However the young lady that was there did an awesome job of wearing many hats and the food and drinks were good
Excellent 9.6
Pros: We stayed in the large queen room with sofa bed, the room was SUPER nice and clean!! The beds were comfy and even the sofa was comfy! We had 5 people and was able to fit everyone, super spacious!!
Cons: We did have alchohol drinks were we wanting to put in the fridge and we did, left the room for dinner and was gone for about 3 hours and came back and the fridge was still not cool
Excellent 8.8
Pros: Mary was at the front desk. Very professional, courteous and attentive. I gave Mary some feedback on the grout around the tub in my room. It was a mess. Mary immediately completed a work order and handled it like a champ. I took a shuttle from airport after returning rental car. Female driver was awesome.
Cons: No other issues other than ground on tub
Excellent 8.0
Pros: Room was clean, staff was friendly and helpful, shuttle arrived to take us to the airport on time and was an easy experience.
Cons: The AC unit in our room felt that 72 was far too cold and preferred to keep the room about 80. It did cool the room off around 4 am. Not sure if the AC unit had been off all day, but the room was very warm on arrival and took most of the night to cool off.
Excellent 8.3
Pros: The free shuttle to airport.
Good 6.3
Pros: Nice room, nice lounge area.
Cons: Bistro service was poor, long wait to talk with anyone at breakfast
Excellent 10.0
Pros: Location
Cons: I chose this hotel because of the indoor pool and hot tub, however they have been closed for months and do not have a plan to open soon. If I would have known that, I would have chose a property that was $40 cheaper.
Courtyard by Marriott Charlotte Airport North - Charlotte
Rated no. 11
7.8
Good 7.8
Based on 797 reviews
Details
Reviews

Breakfast
8.8
Location
8.5
Service
8.3
WiFi
7.0
Food
6.7
Overall 7.5 Good
Based on 2,787 reviews
Breakfast
8.8
Location
8.5
Service
8.3
WiFi
7.0
Food
6.7
Service
8.8
Breakfast
8.4
Location
8.3
Food
6.8
Room
4.5
Breakfast
9.1
Service
8.3
Location
8.2
Food
7.0
Pool
5.9
Breakfast
9.1
Value
8.9
Location
8.7
Service
8.6
Room
5.3
Location
8.8
Service
8.3
Comfort
5.4
Room
4.7

Good 6.3
Pros: The staff was very attentive and always willing to help if there was a concern!
Cons: The carpets were old throughout the building, and it smelt musty throughout the building and in the rooms. In addition, the air condition units need to be updated they don’t work well, as we had to switch rooms.
Excellent 8.0
Pros: Stop sending me this please thank you!!!!!
Excellent 8.0
Pros: Staff were helpful and pleasant
Cons: Needed grab bars in the shower
Good 6.0
Pros: The staff was really friendly, breakfast was good, it was as clean as expected but being a little dated makes things seems less clean.
Cons: There seemed to be some shady people staying there and the neighborhood isn’t that good.
Excellent 10.0
Pros: Location
Cons: No.
Good 7.0
Pros: Breakfast is very good
Cons: The mattres and pillows, el ascensor estaba sucio.
Excellent 10.0
Pros: Breakfast and cookies.
Cons: Pool closed and it was 97 degrees.
Excellent 10.0
Pros: Rooms great as well as the food
Cons: Nothing
Good 6.0
Pros: The hotel was basic, as expected. Did the job
Cons: Our reservation and billing were messed up. I had booked two rooms and alerted the staff by email and phone than we were checking in at different times, as we were coming from different places. But when I arrived at 10pm, my reservation couldn't be found and it took 20 minutes for them to give me a room despite my showing my confirmation email. Later we found that they charged my brother for both rooms and charged me a much higher rate for my room than originally booked. The manager responded to an email but I don't think it's resolved yet.
Good 7.9
Pros: The rooms look clean and the breakfast is really good it has so many options.. the staff is really friendly.
Cons: I did not like the bed it was so noisy to sit or get up. The bed also slopes in the middle and it was not that comfortable
Okay 5.0
Pros: Location close to airport, facility was clean.
Cons: No hair dryer in room, slippery floors entry/ bathroom, few xtras, very high tub step- in, no grab bars for safety
Mediocre 3.8
Pros: the breakfast was amazing
Cons: we didn't have air in our room
Country Inn & Suites by Radisson, Charlotte I-85 - Charlotte
Rated no. 12
7.5
Good 7.5
Based on 2,787 reviews
Details
Reviews

WiFi
9.5
Value
9.4
Location
9.2
Service
8.9
Food
6.1
Overall 7.5 Good
Based on 1,108 reviews
WiFi
9.5
Value
9.4
Location
9.2
Service
8.9
Food
6.1
Value
9.4
Service
8.9
Location
8.9
Food
6.5
Room
6.2
Location
9.3
Service
8.9
Room
5.5
Location
9.2
Room
4.6

Okay 4.2
Pros: The front desk staff was very helpful, in get my son to the room with the airport Shuttle Service .
Cons: The room wasn't clean, especially the bathroom. The Hotel truly needs to be updated from A to Z. The beds felt like they have been there since day one.
Good 7.0
Pros: It was aight.
Okay 4.0
Pros: Having breakfast out early as I start work at 4;30 am
Cons: Overall cleanliness of the hotel and my room was only freshened up once during my week stay
Excellent 8.0
Pros: Personalized card from the person that cleaned the apartment. That was such a nice touch. It was very clean indeed.
Cons: Breakfast: not even one hot choice, very bad coffee and only one type of fruit.
Excellent 10.0
Pros: Staff were helpful and friendly Rooms were clean. The entire place was well maintained Nice chair in the room for watching TV Easy and accessible way to print boarding passes Shuttle to the airport Could walk to restaurants
Cons: No
Excellent 10.0
Cons: I've stayed at other locations in other states. The breakfast selection could be a little better. Some actual cooked choices would of been better.
Excellent 9.2
Pros: Our stay was better than expected for the price we paid. The staff were smiling service oriented and eager to please, especially Douglas and Sabrina. Cleanliness in the room was an A. The coffee was EXCELLENT!!! Waffles very good. The breakfast was very tasty and filling with great variety. The breakfast area was light and bright. Free newspaper and TV a nice touch. Pictures on the internet was a true reflection of the actual space. The mattress was comfy for a short stay. Spacious, TV, microwave, cold fridge, and desk with computer chair. WIFI-2. The water in the shower was sauna hot, very much appreciated. Lots of parking, shuttle to airport, and 5 minutes from I-85.
Cons: Although the breakfast was very tasty and filling there was a lot of carbohydrates and no meat. The renovations done to this vintage beauty had a lot of attention to detail however what could not go un-noticed was the dropped ceiling in the bathroom with 5% ventilation; mostly sound no function. Short term solution, we left the door open. There was some over head late night noise but not disruptive. We are at the airport but nothing could keep me awake.
Mediocre 3.8
Pros: Both king bed and pull out were were as hard as ironing boards! Pillows were old and very very flat. Asked for a new pillow and they gave us a lumpy damp one that smelled of mildew! Room smelled and maintenance said there were 4 dogs in it before us. Terrible experience.
Excellent 9.2
Pros: The staff were all very friendly and helpful. The girl that was working the front desk on Friday night (August 30th) was absolutely wonderful and so cheerful. I wish I would have caught her name. Room was clean and comfortable. Great value! Would stay again.
Cons: Not too much we didn't like. The last night we were there, it was a little noisy on our floor.
Mediocre 2.0
Pros: no
Cons: The hotel was dirty, from the lobby to the room. Hairs all over the bathroom. The toilet hadnt been cleaned... lift the toilet lid, it was nasty.
Excellent 8.8
Pros: They would slice up oranges and put it in the cold water carafe I thought that was really nice. Also free breakfast was always good too.
Good 7.1
Pros: Good shuttle service, staff impression is mixed - girl on the check-in did not seem much to care, check out was nice and easy.
Cons: Breakfast is pretty average. Bed was very uncomfortable.
La Quinta Inn & Suites by Wyndham Charlotte Airport North - Charlotte
Rated no. 13
7.5
Good 7.5
Based on 1,108 reviews
Details
Reviews

Location
8.5
Breakfast
7.7
Service
7.0
Comfort
5.8
Value
5.3
Overall 7.4 Good
Based on 999 reviews
Location
8.5
Breakfast
7.7
Service
7.0
Comfort
5.8
Value
5.3
Service
7.2
Breakfast
7.1
Comfort
5.6
Vibe
5.3
Room
4.5
Location
8.8
Room
4.5

Excellent 8.0
Cons: Reserved a king room and was told at check in that no king rooms were left. Offered 2 doubles instead. Not acceptable. Ultimately given 2 queens. Decent hotel, clean and comfortable. Good breakfast selection.
Okay 5.8
Pros: Room
Cons: Staff
Excellent 9.0
Pros: The price and location. Located next to plenty of eateries and right off 85.
Cons: The waffle batter was watered down but there were other options. The pillows are very flimsy which we found uncomfortable but the bed was clean and the linens were not oppressive.
Good 6.7
Pros: Very convenient
Cons: Dirty
Excellent 9.6
Pros: It was a 15 minute drive to downtown and the bed was very comfortable. The breakfast was also nice with plenty of options.
Cons: It would have been nice to have more lights in the room. There was also not enough parking and the parking spaces were too small which made other guests take up 2 spaces with one car and utility trucks/vans taking up 3 or 4 spaces.
Excellent 8.0
Pros: Rooms was clean and available prior to 3pm check in....staff very helpful and courteous
Good 7.9
Pros: The staff was exceptionally friendly and very helpful.
Cons: The rooms did not have a dresser for your clothes and the closet didi not have a door. It was difficult to adjust the A/C unit in the room. Had to repeatedly go to desk to have the room key rekeyed to gain access to the room. Very anointing.. Did not like the idea of having the bathroom sink on the exterior of the bathroom.
Okay 5.0
Pros: It’s was good
Cons: We didn’t get room service at all had
Excellent 10.0
Pros: How comfortable the room and bed was
Cons: N/A
Excellent 8.0
Pros: Handy to the airport for our early flight, provided a shuttle.
Cons: The hot tub was out of service ~ very disappointing.
Good 7.9
Pros: The staff was very friendly and helpful
Cons: The room had an odor in the bathroom and the cleanliness of the room was not acceptable
Good 7.9
Pros: Comfortable bes
Cons: Breakfast options. The rounded up cost of the credit card hold that I was not inforned of ahead of time.
SpringHill Suites by Marriott Charlotte Airport - Charlotte
Rated no. 14
7.4
Good 7.4
Based on 999 reviews
Details
Reviews

Value
9.2
Location
8.7
Service
7.6
Pool
5.0
Room
4.4
Overall 6.6 Good
Based on 927 reviews
Value
9.2
Location
8.7
Service
7.6
Pool
5.0
Room
4.4
Service
7.7
Cleanliness
4.0
Room
3.6
Room
3.6
Service
7.7
Room
3.8

Okay 4.6
Cons: There were crickets in the room. And there was a light coming from passage coming in.
Okay 5.0
Pros: There was breakfast
Cons: But breakfast was not good
Good 7.1
Pros: Location
Cons: Place wasn’t that clean
Excellent 8.8
Pros: The house keeper Ms. Brenda immediately attended to our concerns. She cleaned the room and was able to give it a pleasant smell.
Cons: Nothing major but.....The previous guest must have had a pet with them...room had slight pet odor.
Good 7.5
Pros: It has a good quality/price
Cons: Its old and not nice
Good 6.0
Pros: Location
Cons: Old. Needed updating
Okay 4.2
Pros: Shuttle to the airport;
Cons: Room stinky and not clean; Full of insects inside room; Unconfortable beds; Only boiling water in the shower; Noisy aircon;
Okay 5.0
Pros: Not much! Close to the Charlotte Int’l Airport was the only good thing about the place.
Cons: No hot water for showers, and No cold water from the faucet. We got lukewarm water for both the shower and drinking water from faucet!! Room was too cramped! Pillows were awful, and to make matters worse, the room at might was like daylight! Slow check in process. Overall awful experience! Couldn’t wait to leave!
Good 7.5
Pros: good size and fair cleanless of the room
Cons: Free bottle of water would be appreciated. No drinks or food to buy on arrival, exept via room service with long time delivery as specified on menu (40mn if i do remember). At least a selling machine for drinks and snacks would be expected. Breakfast is poor
Okay 5.8
Pros: Convenient location
Cons: Air conditioning broken Waited >20 minutes to get checked in. One of the employees, in the entire 30 minutes I was standing there was not able to complete checking in even 1 person.
Excellent 8.8
Pros: It was convenient
Cons: NA
Mediocre 3.0
Pros: Located near the airport.
Cons: Rooms were very dated, with cracks in the walls. The window a/c unit produced an odor and made the room very humid.
Econo Lodge Inn & Suites Airport - Charlotte
Rated no. 15
6.6
Good 6.6
Based on 927 reviews
Details
Reviews

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