Book Budget hire cars in Roanoke

Roanoke, VA, United States
5 Dec — 12 Dec
Same drop-off
Roanoke, VA, United States
Mon 5/12
Noon
Mon 12/12
Noon
Driver's age:

Pros

" and helpful."(in 1394 reviews)
"Great price, very ."(in 3750 reviews)
" and fast."(in 1394 reviews)

Cons

"Terrible as well"(in 355 reviews)
"Will Budget again!"(in 252 reviews)
"Will Budget again."(in 252 reviews)

Reviews for Budget in Roanoke

Overall rating7.4 GoodBased on 37 reviews
Cleanliness
7.9
Comfort
7.9
Overall
7.5
Pick-up/Drop-off
7.6
Value for money
7.2

Recent reviews

Traveller rating
13
3
3
4
0
Find reviews that mention:
4.0
The inside of the vehicle was horrible. We actually had to clean the dash, steering when and console area. There is NO WAY that vehicle had been cleaned for some time. In fact, if it wasn’t for a time frame for us to leave, we would have switched to either a new car or rental agency. Upon return, we mentioned the uncleanliness to the clerk; there was NO response or apologies for the condition of the vehicle. We will not be using BUDGET for rental needs in the future. Lastly, it appears the vehicle wasn’t going to be cleaned even after our use, because the clerk asked if we had put the car BACK into a numbered space. We replied no, because it was left at the entrance with hopes they would take it to a wash bay. Apparently not! Otherwise, the vehicle did get us there and there weren’t any issues and drove quite well.Reviewed 14 Nov 2022
review fromkayak
2.0
They don’t have the car I picked online, instead they gave me a big truck I never drive before. The online insurance is fraud, they said the online one doesn’t cover their car, have to spend another 30$ to get their insurance. Anyway this experience is awfulReviewed 11 Nov 2022
review fromkayak
2.0
They did not have any carsReviewed 11 Oct 2022
review fromkayak
10.0
Was all fantastic!!Reviewed 24 Jul 2022
review fromkayak
2.0
First car had a low tire representative had a nasty attitude when I requested a properly inspected vehicle. Second car wasn’t full of gas and further attitude was received when I asked for a full car. Very poor employeesReviewed 21 Jun 2022
review fromkayak
8.0
It would have been a perfect experience except for the fact that after driving for a day and a half, a tire blew out 15 minutes before I was to arrive at the rental agency to return the car. I contacted roadside service and they were very cordial. I filled out the online form then a half hour later was contacted by a "dispatcher ?". We discussed the options and decided that having the car towed and me riding with the tow driver to the rental office would be the fastest. After another hour and no tow, no fax, no call, I called roadside service again. They had no updates for me. At the two hour mark a good Samaritan stopped, changed the tire and escorted me to a gas station and made sure I pumped up the spare tire to a safe driving level. Samaritan = 10, roadside assistance = 0.Reviewed 20 Jun 2022
review fromkayak
6.0
The first thing that was difficult.... The location was not as list on the reservation. It was recently changed. The car was great. When I returned the car I was told that I didn't need to do anything, My bill was $187.00 but when I checked my credit card statement I was charged $387.00. I now need to to the drop off location to make asure that I am not over charged. I am not a happy person.Reviewed 30 Nov 2021
review fromkayak
10.0
Paying nearly twice as much for rental cars as I have in the past. And don't get me started on gas prices. So not laying this on Budget. Businesses having to increase prices to survive due to rising costs, b/c the pandemic did its best to destroy our economy. Elections have consequences. Bad government far worse than the pandemic itself.Reviewed 8 Nov 2021
review fromkayak
10.0
Customer service reps at the counter were excellent. Car interior was stained pretty badly in back seat. Made me wonder if it had ever been cleaned.Reviewed 31 Oct 2021
review fromkayak
7.9
Reservation made to wrong pickup location, luckily I called to change pickup time and national customer service noticed the problem. Change to pickup location made with no change to cost, very great service from agent, not so great reservation.Reviewed 28 Aug 2021
review fromkayak
10.0
Pros:The Jetta was super on gas and had plenty of roomCons:Price, but I know the pandemic is making everything go up.Reviewed 7 Jun 2021
review fromkayak
10.0
Cons:Quick pickup at ROA Friendly personnel. Car very cleanReviewed 30 May 2021
review fromkayak

Where can I find Budget hire cars in Roanoke?

5202 Aviation Drive Northwest, Budget car hires

Address

5202 Aviation Drive Northwest

Hours

Saturday08:00 - 21:00
Sunday08:00 - 21:00
Friday07:00 - 23:30
Tuesday07:00 - 23:30
Monday07:00 - 23:30
Thursday07:00 - 23:30
Wednesday07:00 - 23:30

Phone

+1 540 265 7328

Address

1306 Municipal Road Nw

Hours

Saturday08:30 - 12:00
Sunday08:30 - 12:00
Friday09:00 - 17:30
Tuesday09:00 - 17:30
Monday09:00 - 17:30
Thursday09:00 - 17:30
Wednesday09:00 - 17:30

Phone

+1 540 366 2438

Good to know

Most popular location

5202 Aviation Drive Northwest

Most popular car type

Supplier choice

Top tips for hiring a car from Budget in Roanoke

  • Supplier choice car hire from Budget in Roanoke are around 6% cheaper than other car types, on average.

FAQs about hiring a car from Budget in Roanoke