Roanoke car rentals

Roanoke car rentals

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Roanoke, VA, United States
23 Sep — 30 Sep
Same drop-off
Roanoke, VA, United States
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

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Roanoke car rental information

Pick-up locationRoanoke
Rental locations18
Airport locations9

Roanoke car hire reviews and directory

Rated no. 1
Enterprise
Best rated
8.6 Excellent (58 reviews)
6 locations in Roanoke
Enterprise
Locations in Roanoke
  • 8.8
  • 9.1
  • 8.7
  • 8.7
  • 8.3
Recent reviews
5.9 Okay12 Sep 2021
Deposit was not mentioned anywhere. Not thrilled about the accident policy. Drop off address was not correct.
1.9 Horrible11 Sep 2021
My pickup was horrible. I had to deal with the rudest, meanest, horrible person I have ever met. I am 70 years old and I was spoken to with such disrespect it was unbelievable. I actually dreaded turning in the car because I might be dealing with the same person. Thank God I had a very kind person when I did my return. I can not understand why Enterprize would ever employ a person with such bad social skills. The car I rented was toyota and the seats were uncomfortable both me and my passenger had back aches when we got home. Also a maintenance message popped up and scared me. I didn't know if the car was going to break down. They need to improve on the cruise control features and the light dimming features. It was fairly good on gas and had room enough for our luggage. If i have to rent a car in the future I will not go thru enterprize unless I can be guaranteed I wouldn't have to deal with the woman that checked me in again.
10.0 Excellent2 Jun 2021
Airport staff was wonderful it was quick easy in and easy out for pickup and drop off. The vehicle itself had all the creature comforts including phone accessibility which helped with the long ride Bluetooth features for the phone etc.The only thing that could have been better was something a little closer to home but even the 25 minute ride to get the vehicle wasn't terrible.
10.0 Excellent23 Mar 2021
renting the car - agent was very helpful and friendly, easy return of keys, very clean car and comfortablenothing
2.0 Mediocre30 Dec 2020
Staff was friendly.The vehicle was filthy inside. There were crumbs everywhere in the back seats. The non smoking car was definitely smoked in a reeked of cigarettes. The navigation screen was busted. On top of all that, one of the tires had a significant leak and I had to put air in it several times. Very bad experience.
10.0 Excellent18 Dec 2020
Staff in ROA very friendly, no one met me in MYR - little unsettling to return car with a representative checking me out.
10.0 Excellent29 Oct 2020
Easy in and easy out.Nothing
10.0 Excellent12 Aug 2020
I really have no suggestions. My experience was so good there is nothing that Enterprise could have done to improve. Thank you!
10.0 Excellent10 Aug 2020
Pick up and drop off were quick. Staff was very friendly. Super easy transaction
10.0 Excellent4 Aug 2020
Everything was as you would expect when renting a car. EasyNothing
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Rated no. 2
Hertz
7.9 Good (49 reviews)
1 location in Roanoke
Hertz
Locations in Roanoke
  • 8
  • 7.9
  • 7.8
  • 8
  • 7.6
Recent reviews
10.0 Excellent21 Mar 2020
Quick pickup and dropoff
10.0 Excellent30 Sep 2019
The price was good for the value.
10.0 Excellent21 Jul 2019
The servicies , and customer servicesVery nice services
5.2 Okay12 Jul 2019
It’s not the car was dirty but it smelled like smoke and that was gross. We notified the rental car company but they didn’t really do or make up for it. That was disappointing
10.0 Excellent17 Mar 2019
Very easy to pick up and drop off.
8.0 Excellent18 Jan 2019
goodgood
8.0 Excellent3 Dec 2018
people waiting and one person at counter
8.8 Excellent24 Sep 2018
Didn't know drop off procedure, so I was delayed dropping off car. They should gave informed me at pick up.
10.0 Excellent16 Jul 2018
Very friendly!
10.0 Excellent2 Jul 2018
Easy processFast pick up and drop off.Seatbelt in original vehicle didn't work. Had to return it. Wasted time.
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Rated no. 3
Avis
7.6 Good (32 reviews)
2 locations in Roanoke
Avis
Locations in Roanoke
  • 7.6
  • 7.9
  • 7.5
  • 8.2
  • 7.6
Recent reviews
2.0 Mediocre26 Apr 2021
I didn’t like anything about the whole situationThere attitude and how they talk to customers
4.0 Okay12 Apr 2021
The staff was very helpful and kind.The car was NOT clean...at all. There was trash under the drivers seat and it appears that someone spilt a milkshake on the shift stick/center console. I have a hard time believing that if the car was this dirty, that it could have been “sanitized!!” If I had not traveled almost an hour to visit my son, I would have returned the car to exchange.
8.8 Excellent17 Dec 2019
The staff in both Roanoke and Arlington were very good. THey were a lot better then the folks I dealt with in Montrose CO this morning, also through Avis
8.0 Excellent27 Jul 2019
Staff was friendly and helpful. Only issue was the address I was given to drop off the vehicle in Tucker, Ga, was not the location. My GPS took be to a totally different building. Needed to make a call to find where I was to go. Return desk acknowledged it has been an issue.Only car I have rented over the last couple of years that did not have active XSM radio or navigation.
9.6 Excellent31 Aug 2018
Great car, friendly serviceAgency staff friendly and helpful.
10.0 Excellent21 May 2018
Car was clean and full of gas. Staff was very friendly,Would love to have a rental car with navigation features, especially since most people renting are traveling in an unfamiliar place.
10.0 Excellent10 May 2018
So SmoothCustomer service was excellent.
6.0 Good8 Apr 2018
Easy pickupCat was a little tired and bare bones. Stained seats
4.0 Okay30 Dec 2017
Avis the Place that you think as good as Enterprise, but NOPE!Ease of coming and going.Class of Car, Cleanliness of Car, comfort of the car, and NO other options on the lot for a normal rate! I will skip Avis next time because of their customer service!
10.0 Excellent23 Aug 2017
Best experienceNewest car and was ready when I arrived. Friendly and helpful staff.
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Rated no. 4
Alamo
8.7 Excellent (20 reviews)
1 location in Roanoke
Alamo
Locations in Roanoke
  • 8.9
  • 9
  • 8.8
  • 8.7
  • 8.5
Recent reviews
10.0 Excellent15 Apr 2021
yesThe price could have been less expensive
9.6 Excellent28 Oct 2020
they were able to upgrade me without extra costCut down on the age fee please.
9.6 Excellent20 Sep 2020
On BOTH ends, at EWR and ROA...I'm not sure how fair the dropoff fee was!
2.0 Mediocre11 Aug 2020
I got to the airport and they did not have any vehicles to give me. I ended up having to go to another company to rent a car.
10.0 Excellent4 Aug 2020
Very easy pickup/dropoff. Representative was very pleasant and thorough.
2.0 Mediocre20 May 2019
I reserved a premium SUV 1 week in advance. I called 2 days prior to pickup to make sure the car was there. The local merchant did not answer the phone, so I called the 1800 number to assure my vehicle was there. The vehicle I reserved was not there when I went to pick up and I was offered a minivan
10.0 Excellent2 May 2019
directions to where the car was parked in the lot on pick up
10.0 Excellent2 Jan 2018
It was a quick & easy process, both ways. Also the price was great!Nothing to dislike
10.0 Excellent5 Sep 2016
As advertised......Low cost for weekend rental.
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Rated no. 5
Budget
8.3 Excellent (26 reviews)
2 locations in Roanoke
Budget
Locations in Roanoke
  • 8.4
  • 8.2
  • 8.3
  • 8.3
  • 7.8
Recent reviews
7.9 Good28 Aug 2021
Reservation made to wrong pickup location, luckily I called to change pickup time and national customer service noticed the problem. Change to pickup location made with no change to cost, very great service from agent, not so great reservation.
10.0 Excellent7 Jun 2021
The Jetta was super on gas and had plenty of roomPrice, but I know the pandemic is making everything go up.
10.0 Excellent30 May 2021
Quick pickup at ROA Friendly personnel. Car very clean
8.0 Excellent12 Apr 2021
The staff was helpful, and pickup and drop off were easyThe car reeked of cigarettes. It was quite overpowering and I could smell it on my jacket after getting out of the car. As a family of non smokers, traveling with a young child, it was kind of gross and embarrassing.
10.0 Excellent9 Jul 2020
Helpful staff and awesome carAllow debit cards for rentals!
8.8 Excellent27 May 2020
Staff very helpful
5.2 Okay28 May 2019
Staff was niceI requested a transit and got an express van. No CD player. No headrest to put kids DVD players for long drive. No plugs in back to plug in DVD players like transit has.
7.2 Good23 Apr 2019
Better marked spaces for Dollar drop off.
8.0 Excellent9 Apr 2019
Very friendly and very clean
2.0 Mediocre11 Sep 2018
Can’t even believe itAbsolutely nothingArrived and counter person informed that I was at the wrong airport location (because the consumer understands there are two budget airport locations in a town as small as roanoke, when I am told by customer service, yes pick up from the Roanoke airport there is only one conclusion to draw). He then laughed at me for being so stupid in front of other customers. I got a rental which I have pictures of that was not only absolutely filthy, but still had duct tape on the doors and trunk. The gas tank was half full despite the “full” indication on the paperwork. After informing him I was from Alaska I got to listen to how much he disproved of my senator and how the death penalty should be reintroduced nationwide. I was pulled over for a taillight the morning after pick up (day of travel) and I was informed the gentlemen filled the incorrect last name out, completely different from my own by every letter (not just a simple misspelling) and was told to go to the rental place immediately (I have both copies of paperwork) the best part? He wrote my correct drivers license number clearly showing this was malicious. I absolutely cannot even believe what happened. It’s so unbelievable it sounds like a fallacy. I assure you it is not. I am at a loss for words from my experience.
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Rated no. 6
Dollar
7.7 Good (17 reviews)
1 location in Roanoke
Dollar
Locations in Roanoke
  • 7.7
  • 8.1
  • 7.5
  • 7.7
  • 7.6
Recent reviews
8.0 Excellent22 Jul 2020
Clean and well equipped car. The agent was nice and professionalAgent not masked. Not informed when reserving that there would be an additional $200 deposit placed on my credit card. When at the counter I was told that it would be released upon return of car. I don’t know if it has been returned yet, but I was on a trip for an interview during the pandemic and placing an additional $200 would have made my rental decision clear Togo with a different company.
5.2 Okay2 Apr 2018
I tried extending my rental and was charged an exorbitant amount of money to do so.
6.8 Good23 Oct 2017
Great price for a 3 day weekend rental but couldn't get over how dirtyGreat price for a full size car and super quick easy pickup at the airport.Even though the price was great for a Hyundai Sonata we just couldn't get over how dirty, old, well used the car was. The car had close to 40,000 miles and looked it. Large deep scratch down the drivers side but the worst part was the filthy upholestry and windows. We had to stop 2 different times to clean all of the interior windows because you just couldn't see through the haze. The towels were black, literally black after wiping them down. The seats could not be cleaned. This was not a quick wipe up of a spill, this was deep down stained over the years dirty. While the price was great and it was indeed a nice large size car the dirty and super well used automobile makes me score a lot lower than usual.
9.2 Excellent21 May 2017
Great value and smooth pick up and drop off.The car could have been a little cleaner inside.
8.0 Excellent25 Apr 2017
The steering wheel on my Jetta made it impossible for me to see how fast I was traveling.I needed to return my rental early and received no discount. Way too many fees. I'LL drive next time.
7.2 Good31 Jan 2017
Smokey carThe counter was easy to locate. The people were very friendly and easy to deal with.The car smelled like smoke. Really strong. I didn't think it was bad at first, but it got pretty annoying.
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Rated no. 7
National
6.1 Good (4 reviews)
2 locations in Roanoke
National
Locations in Roanoke
  • 6.5
  • 6
  • 6.5
  • 6
  • 5.5
Recent reviews
3.6 Mediocre9 Aug 2020
Staff we friendly enough at the National center and easy to reach by phone.The hours of pick-up did not match what I needed and the KayakRental car site did NOT give me that information. Luckily, I called ahead and would have had to pay an extra day just to get a pick-up BEFORE 8 a.m. I know that the flight schedule in Roanoke, VA is not large, but not to be able to pick up a car before 8 when that is the only outlet for National is a bit unlucky.
9.2 Excellent25 Nov 2018
Car leaked waterNice comfortable clean car.Leaking water at top left window area.
2.0 Mediocre20 May 2017
they were closed at the appointed timeThe National desk at the airport wa closed when we arrived at the scheduled pick up time. We set up the rental to be picked up at 9pm, which should have given us the hour from 9-10 to pick up that vehicle. We arrived less than 5 minutes after 9 and the desk was unattended. No one tried to contact us to ask us to arrive earlier or explain that they couldn't honor the reservation. Completely unacceptable.
Sunnycars
2 locations in Roanoke
Sunnycars
Locations in Roanoke
Recent reviews
Easirent
1 location in Roanoke
Easirent
Locations in Roanoke
Recent reviews
206 travellers who rented a car in Roanoke gave the car agency they used an average rating of 8.1

Car rental locations in or near Roanoke

Good to know

Most popular car type

Intermediate

When to book a rental car in Roanoke

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for hiring a car in Roanoke

  • Book your rental car in Roanoke at least 1 day before your trip in order to get a below-average price
  • Intermediate rental cars in Roanoke are around 17% cheaper than other car types, on average

FAQs about hiring a car in Roanoke

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Roanoke are Enterprise (8.6, 90 reviews), and Hertz (7.8, 54 reviews).

  • The average price of fuel in Roanoke is $4.95 per litre over the past 30 days. Filling up a tank of fuel costs between $59 and $79, depending on the car size.

  • Intermediate (Nissan Versa or similar) is the most frequently booked car hire type in Roanoke.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car rental in Roanoke costs $80 per day, on average.

  • A Economy car rental in Roanoke costs $77 per day, on average.

  • A Compact car rental in Roanoke costs $89 per day, on average.