Guest reviews
Overall rating
7.4
Good
Based on 4,276 reviews
Cleanliness
8.1
Comfort
8.2
Pick-up/Drop-off
8.0
Value for money
7.9
Recent reviews
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car was clean
great car
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great experience
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2.0
Cons: Agent at the front desk was extremely rude. I made reservation 3 days prior which she would not recognize. Would not allow me to use my debit card even though the policy states if I flew in and out of pns and showed proof I would be able to use the debit card. She denied me service so I rented a car from hertz instead with no problems.
review from
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8.0
Pros: Car was well maintained.
Cons: Drop off at Fort Myers airport - There are no signs until you are at the entrance of each rental company so you are literally confused the entire time. The agent at pick up - added an extra day because I got off my plane 30 min early & said insurance bought there is better than online but +$20/day.
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7.6review from
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5.2
Pros: The car ran well.
Cons: I had to wait in line to get the car for 30 minutes because only one employee was present. After I received the paperwork I walked outside to pickup the car and had to wait another 20 minutes.
review from
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9.6
Pros: Clean car great customer service.
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10.0
Pros: The staff was great, the whole process was quick and without incident.
Cons: Nothing at this time, the service and the car was great.
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2.0
Pros: Manager tried to help and worked his best to fix our issues.
Cons: Car was newer, but disgusting inside. Detail work was horrible. Had to have the Take car back and clean it due to a drink previously being spilled in console. Car smelled of cigarette smoke.
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5.6
Cons: AFTER counter check in, which was not particularly fast (computer problems) and he had to make a couple calls to select my car, I went to the garage and waited over 20 minutes to get my car brought up. I mean, you’re doing “reservations” wrong. And car must’ve had a tire going bad since was whining.
review from
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9.2
Pros: Drop off was easy.
Cons: Pick up was terrible. It took almost an hour to get the rental.
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9.6
Pros: The guy inside the airport was very friendly and helpful.
Cons: The guy outside wasn't paying attention to the fact that our vehicle was sitting there ready to go and he told us that it was going to be "5-15 minutes". After 20 minutes he apologized for not paying attention and our vehicle was ready the whole time.
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8.0
Pros: drop off very easy and even pick up fairly quick compared to other rental car agencies
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10.0
Pros: Pick up and drop off was smooth and easy.
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9.6
Pros: Clean car great customer service.
review from
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10.0
Pros: The staff was great, the whole process was quick and without incident.
Cons: Nothing at this time, the service and the car was great.
review from
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9.2
Pros: Drop off was easy.
Cons: Pick up was terrible. It took almost an hour to get the rental.
review from
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9.6
Pros: The guy inside the airport was very friendly and helpful.
Cons: The guy outside wasn't paying attention to the fact that our vehicle was sitting there ready to go and he told us that it was going to be "5-15 minutes". After 20 minutes he apologized for not paying attention and our vehicle was ready the whole time.
review from
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10.0
Pros: Pick up and drop off was smooth and easy.
review from
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8.0
Pros: Car was well maintained.
Cons: Drop off at Fort Myers airport - There are no signs until you are at the entrance of each rental company so you are literally confused the entire time. The agent at pick up - added an extra day because I got off my plane 30 min early & said insurance bought there is better than online but +$20/day.
review from
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7.6review from
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8.0
Pros: drop off very easy and even pick up fairly quick compared to other rental car agencies
review from
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2.0
Cons: Agent at the front desk was extremely rude. I made reservation 3 days prior which she would not recognize. Would not allow me to use my debit card even though the policy states if I flew in and out of pns and showed proof I would be able to use the debit card. She denied me service so I rented a car from hertz instead with no problems.
review from
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5.2
Pros: The car ran well.
Cons: I had to wait in line to get the car for 30 minutes because only one employee was present. After I received the paperwork I walked outside to pickup the car and had to wait another 20 minutes.
review from
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2.0
Pros: Manager tried to help and worked his best to fix our issues.
Cons: Car was newer, but disgusting inside. Detail work was horrible. Had to have the Take car back and clean it due to a drink previously being spilled in console. Car smelled of cigarette smoke.
review from
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5.6
Cons: AFTER counter check in, which was not particularly fast (computer problems) and he had to make a couple calls to select my car, I went to the garage and waited over 20 minutes to get my car brought up. I mean, you’re doing “reservations” wrong. And car must’ve had a tire going bad since was whining.
review from
Where can I find Budget hire cars in Pensacola?
2430 Airport Boulevard, Budget car rentals
Address
2430 Airport BoulevardPhone
+1 850 432 5499FAQs about hiring a car from Budget in Pensacola
How many car hire locations does Budget have in Pensacola?
Budget has 2 car hire locations in Pensacola. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Pensacola Airport (PNS)?
Yes
Does Budget offer shuttle or airport pick-up services from Pensacola Airport (PNS)?
Yes