Book Budget hire cars in Pensacola

Reviews for Budget in Pensacola

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10.0

Pros:Quick efficient and accommodatingCons:Nothing. That what a rental should be.Reviewed 7 Jun 2020

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10.0

Pros:Very friendly and upgraded usReviewed 1 Jul 2020

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6.0

Pensacola Rental Spring Break 2017Pros:Like the courteous and quick service at the Budget counter, as we arrived to Pensacola very late due to cancelled flights...we were very tired and ready to get to our vacation rental. The drop off was quick and easy.Cons:We had contracted for a small SUV, and were told that they had none. We were given a Chev Impala, which worked out okay for the four of us, but an SUV would have been better...second time recently that I have not been given the car style that was requested. The Chev Impala smelled awful...lots of cigarette smell lingering. We had to leave the windows open on our drive to the condo, and then purchased a car air freshener for the rest of the trip. If it had not been so late when we picked up the car, I would have driven back and requested a new car for the trip! I did tell the drop off inspector about the smoke smell, and she was not interested in hearing about it...no apology.Reviewed 27 Mar 2017

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8.4

Pick upCons:My reservation was for 11am in Pensacola. I arrived at the budget counter at 10:30. I waited about 20 minutes before I got to the counter. Once I was at the counter that took another 15 minutes. Then I was sent outside to pick up my car. It didn't seem like there was a very efficient system for getting the cars. Everyone that was in front of me in line inside was still waiting for their cars outside. I waited outside for about another 20 mins before a car was brought around to me. Therefore, I received he car 25 mins after my reservation time. I had to be somewhere by 1:30pm and still had a 2 hour drive. Therefore I cut it very close. The budget counter inside and outside were using cell phones to call each other about cars. It seemed very inefficient and everyone was confused about what car to bring down. Isn't there a computer system that could just send the car request outside and then by the time you get outside your car is there for you?Reviewed 19 Sep 2016

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4.0

Pros:The clerk at the desk was unfriendly and acted annoyed with us until he finally finished and sent us on our way. We got to airport and saw the Budget sign. Before we could get to the space, he slapped the counter 4 or 5 times and said “here!” We kind of laughed, embarrassed. He said, “didn’t you read the sign? It’s for Avis AND Budget. Actually, no we didn’t have the chance. I had forgotten my reading glasses and so my daughter (30 years old) was getting ready to check the boxes for me on the screen. We were scolded, again, with him telling me that had to check the boxes myself. I did, and it was a touch screen, but I was scolded for not using the stylus. As My daughter was skimming and reading the contract for me, he told me I didn’t have to read the contract because he would tell me what was in it. That’s not good enough. I wanted to decide for myself if I had questions about the contract. The car was clean and nice. The woman who gave me the keys when I went to get my car was nice. The person I returned the car to was courteous.Cons:The clerk, as stated above, needs a course in courtesy.Reviewed 9 Jan 2021

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8.8

Pros:Good clean smooth running car.Cons:Picking up the car was difficult. The counter wasn't manned, however the Budget employee was in the back office with the door open eating. I had to go behind the counter into the doorway to get her attention. We was slow, soft spoken (I had to ask her repeatedly to say it again) and uninterested. Maybe she was having a bad day. I was told to leave the counter and go to the pick-up point and my car would arrive. I stood there almost 20 minutes. There was no one there. Finally my car came. All in all, not a smooth pick-up of a rental. Happily, drop-off was super smooth and the Budget experience I expected.Reviewed 18 Jun 2020

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10.0

Pros:The gentleman at the pickup counter was very overwhelmed when we arrived, but kept his cool and was a tremendous help! Also, the lot attendants were great! We had to wait a few minutes for them to retrieve a car seat we’d ordered. I could tell they were rushing to get it, and the woman at the booth outside was very friendly and helpful while we waited!Cons:So, the wait at PNS airport was almost 2 hours, not exaggerating at all! When I got to the counter, it was just one man working and I commented on him looking overwhelmed! He said it was a combination of him being the only worker AND people who just don’t return cars back, therefore they’re left scrambling trying to find cars in the same class that people reserved! I’m not sure what could be done about this, but if you’re arriving in Pensacola, just be ready to wait in pickup! Drop off was a breeze!Reviewed 19 Jul 2020

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7.2

Cons:The handling of the car was really badd The front in on the car was really lose it was hard to handle The Ride is uncomfortable to Seattoo lowReviewed 10 May 2020

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3.2

Pros:The attendant that helped with drop off was very helpful and nice. We had taken a picture of the mileage but it came out blurry and we couldn’t actually read it. He still helped and had us out quickly to catch our flight.Cons:The attendant was rude and short with us while trying to pick up the car. Once we got the car, it was filthy. There was soda or something spilled all over the front console and the Windows were so filmy it was hard to see out. The electric/automatic sliding doors didn’t work as well.Reviewed 15 Oct 2020

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2.0

DisappointingPros:Even though it was a nightmare to rent a car from Budget, the people were friendly.Cons:It took them 45 minutes to pull a car around. And that was after I checked in inside the airport and they called and told them to get a car ready. The first car they gave me smelled so badly of cigarette smoke that I had to return it after driving in it for 10 minutes because it made me sick to my stomach. The car they replaced that with had a setting on it that would not let me go over 65 mph, which was not good for driving on the highway for 5 hours. So after returning a second car, they gave me the same car they gave me the first time, except this time they sprayed the inside and it didn't smell so strongly of cigarettes, but I could still smell it. I was so frustrated and tired of complaining at this point, I just wanted to get to my destination and return the car.Reviewed 30 Jul 2017

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4.0

Pros:Car itself was great, clean, new, and the vehicle we reserved was the one we received.Cons:Pickup was extremely slow. It was understaffed both at the desk and in the lot. It took over an hour to complete and that was with our reservation already done days before online. We paid an exorbitant price for the car. Same car was cheaper at other airports.Reviewed 6 May 2021

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6.0

Pros:Service was polite, and professional.Cons:PriceReviewed 9 May 2021

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• What is the most popular car hire from Budget in Pensacola?

  Full-size (Nissan Pathfinder or similar) is the most frequently booked car hire type from Budget in Pensacola.

• How many car hire locations does Budget have in Pensacola?

  Budget has 2 car hire locations in Pensacola. Take a look at our Budget hire location map to find the best car hires near you.

• Does Budget have a car hire location at the airport: Pensacola airport (PNS)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Pensacola airport (PNS)?

  Yes