Book Budget hire cars in Pensacola

Reviews for Budget in Pensacola

Recent reviews

Traveller rating

Wonderful

32

Very Good

10

Good

4

Okay

7

Fair

5

Mediocre

0

Poor

22

Find reviews that mention:

get the carcar smelled

car was cleanfriendly staff

car availablenext day

returned the carcredit card

pick up and dropcustomer service

10.0

The guy who checked me in, Archie, was excellent. Provided helpful info about the area and was pleasant and professional.Reviewed 4 Dec 2022

review from

10.0

The lady at the front desk was extremely helpful and very nice. It made my trip so much easier. Thank you.Reviewed 1 Nov 2022

review from

2.0

I waited for over 2 hours for my vehicle at the airport and then waited another 30 minutes in the garage only to find out literally the only vehicle they had was a minivan and not the truck I needed. 3 other people went after me and picked up other vehicles but for some reason they singled me out and literally just ignored me while I waited patiently. The staff were not clear in what the problem was nor was there any sort of management or sense of urgency. I want a refund for wasting my time, giving me a terrible large oversized vehicle for me just one person, for my one vacation I take a year, and doing nothing to treat me as a customer or person. They could have easily given me a small car or suv but said no when asked.. minivan only. They also messed up on the booking and added a day before I even picked it up.Reviewed 19 Sep 2022

review from

2.0

It took almost an hour to get our car (and we had a six month old baby in 80+ degree heat) after we spent 30 minutes at the desk on the paperwork. Sounds like the location of the cars was far away from the airport even though we had a reservation for a van and the correct pick up time.Reviewed 21 Aug 2022

review from

2.0

The guy at the counter was not helpful even mocked me then when i go to pick up the keys the workers sat there on their phones and had bad attitudes my advice dont rent from budget ad Pensacola airportReviewed 9 Aug 2022

review from

4.0

I was told a price verbally in the office which reflected my cancelled reservation, and charged something different. I initialed several statements, but got ripped off. When someone knows you are distressed, the crooks know how to take advantage of it. Sorry BudgetReviewed 27 Jun 2022

review from

10.0

Everything was perfect. Thank youReviewed 28 May 2022

review from

6.0

Car reeked of cigarette smoke.Reviewed 28 May 2022

review from

2.0

Car pick up process took more than 3 hours from time I entered line (with existing reservation) to time I was given keys to vehicle. Missed important engagement due to this unanticipated inconvenience.Reviewed 18 May 2022

review from

10.0

The service was excellent! Efficient and courteous! The car was clean and had no lingering odor of smoke!Reviewed 4 May 2022

review from

6.0

Rented for 45 days. Payment was split in two parts, did not like it.Reviewed 2 May 2022

review from

2.0

Our flight landed about 40 min early. We got to the budget desk and were told to wait 40 min for our car. The guy behind me had a reservation for an hour and half later and they gave him a car early. I’m not sure why I had to wait 40 min. Was a car really not already there for my reservation. So I waited 40 min and then it took another hour to get my car. So I didn’t get my car until a full hour after my reservation and I waited 40 min on top of that for nothing. Terrible customer service. I’ve never had that happen before. Flights can be early and they can be delayed, the budget is at an airport, you guys have to be a little flexible with 30 min increments. It was just poor customer service. Also, why wasn’t I just handed the keys and driving off? I don’t think it was efficient to wait in line inside to do paperwork and then wait outside for someone to drive the car around. There were parking spots for budget, the cars should already just be there.Reviewed 6 Apr 2022

review from

More

• 7.4 /10Enterprise Hire Cars at Pensacola
• 4.5 /10Avis Hire Cars at Pensacola
• 9.7 /10Payless Hire Cars at Pensacola
• 7.8 /10Dollar Hire Cars at Pensacola
• 5.7 /10Hertz Hire Cars at Pensacola
• 8.8 /10Thrifty Hire Cars at Pensacola

• What is the most popular car hire from Budget in Pensacola?

  Supplier choice (Class Special Sedan or similar) is the most frequently booked car hire type from Budget in Pensacola.

• How many car hire locations does Budget have in Pensacola?

  Budget has 2 hire locations in Pensacola. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Pensacola airport (PNS)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Pensacola airport (PNS)?

  Yes