Guest reviews
Overall rating
7.6
Good
Based on 2,267 reviews
Cleanliness
8.8
Comfort
8.1
Pick-up/Drop-off
8.4
Value for money
7.7
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Friendly staff, easy pick up."
(in 577 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
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car was clean
great car
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3.6
Pros: Nothing
Cons: Despite having a reservation, had to wait in line at counter for over 45 minutes, as three agents were handling all rentals for Avis, Budget, and Payless, and none of the three seemed to have cars ready. After finally making it out to the garage, had to wait another 30 minutes because the car assigned to me was not ready—over an hour after my scheduled (reserved?) pick up time. Received a hybrid vehicle and did not appreciate the engine cutting off at every stop and the lack of power on the road. On return, only one guy was on duty trying to check in all the cars being returned. This operation is a joke; avoid it at all costs!
review from
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8.8
Pros: Staff was very friendly.
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7.2
Y’all kids want some candy ?
Pros: The price of the vehicle was great.
Cons: The vehicle itself was a commercial van. Not cool dudes. I got their lowest price by having the vehicle assigned to me at the counter. Turned out to be a commercial van. Luckily I had candy to hand out to the local children
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4.8
Inconvenient dropoff
Cons: Had to walk inside airport terminal to complete dropoff
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5.6
Greg Z
Cons: I was sold on this car by the agent because it had Sirius XM radio but the subscription expired. It was also a mid size car lesser then the SUV I was supposed to have. I found out that they had very low inventory on SUV's. So I feel I was swindled.
review from
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9.6
Nice car, clean, good price.
Pros: Everything was smooth - beginning to end from pickup to dropoff. No complaints. Nice, new, clean car.
Cons: One annoying thing was the repeated attempts at upselling me from the vehicle class I reserved.
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8.0
Pros: price and quality of the vehicle
Cons: 25 minutes to prepare the car when I had made the reservation weeks before.
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6.4
Pros: Nice Car
Cons: Not being able to understand the AVIS rep due to accent, had to call back and get another customer service # and rep to resolve extending rental car
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10.0
Great service
Pros: Very efficient service fast pick. Great car
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9.6
Avis car rental
Pros: Car was in good condition; employees were helpful
Cons: Price a bit high but was exactly what was quoted.
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5.6
Didn't like the experience of driving a Ford Fusio
Cons: The music system for this car was terrible.
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9.2
Pros: Always have excellent service and quality at Avis on Davis Hwy, I rent often, and am please with the cars, care and responsible customer service. Thank you, Cindy
Cons: I thought the car was uncomfortable. The head-rest at the top of the seat, would love to not have that. At my height, I took a pillow and put it behind my shoulders to keep my head from that. Other than that, great car, good gas mileage. Also would appreciate having more Avis discounts, I go at least 2 days every three months, and twice a year, I rent for a whole week. It would be nice if you could look back at my previous record and see how many years I have used Avis. Being a senior on a fixed income, it would be great to get discounts. Regards, Cindy
review from
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8.8
Pros: Staff was very friendly.
review from
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9.6
Nice car, clean, good price.
Pros: Everything was smooth - beginning to end from pickup to dropoff. No complaints. Nice, new, clean car.
Cons: One annoying thing was the repeated attempts at upselling me from the vehicle class I reserved.
review from
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10.0
Great service
Pros: Very efficient service fast pick. Great car
review from
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9.6
Avis car rental
Pros: Car was in good condition; employees were helpful
Cons: Price a bit high but was exactly what was quoted.
review from
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9.2
Pros: Always have excellent service and quality at Avis on Davis Hwy, I rent often, and am please with the cars, care and responsible customer service. Thank you, Cindy
Cons: I thought the car was uncomfortable. The head-rest at the top of the seat, would love to not have that. At my height, I took a pillow and put it behind my shoulders to keep my head from that. Other than that, great car, good gas mileage. Also would appreciate having more Avis discounts, I go at least 2 days every three months, and twice a year, I rent for a whole week. It would be nice if you could look back at my previous record and see how many years I have used Avis. Being a senior on a fixed income, it would be great to get discounts. Regards, Cindy
review from
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7.2
Y’all kids want some candy ?
Pros: The price of the vehicle was great.
Cons: The vehicle itself was a commercial van. Not cool dudes. I got their lowest price by having the vehicle assigned to me at the counter. Turned out to be a commercial van. Luckily I had candy to hand out to the local children
review from
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8.0
Pros: price and quality of the vehicle
Cons: 25 minutes to prepare the car when I had made the reservation weeks before.
review from
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3.6
Pros: Nothing
Cons: Despite having a reservation, had to wait in line at counter for over 45 minutes, as three agents were handling all rentals for Avis, Budget, and Payless, and none of the three seemed to have cars ready. After finally making it out to the garage, had to wait another 30 minutes because the car assigned to me was not ready—over an hour after my scheduled (reserved?) pick up time. Received a hybrid vehicle and did not appreciate the engine cutting off at every stop and the lack of power on the road. On return, only one guy was on duty trying to check in all the cars being returned. This operation is a joke; avoid it at all costs!
review from
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4.8
Inconvenient dropoff
Cons: Had to walk inside airport terminal to complete dropoff
review from
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5.6
Greg Z
Cons: I was sold on this car by the agent because it had Sirius XM radio but the subscription expired. It was also a mid size car lesser then the SUV I was supposed to have. I found out that they had very low inventory on SUV's. So I feel I was swindled.
review from
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6.4
Pros: Nice Car
Cons: Not being able to understand the AVIS rep due to accent, had to call back and get another customer service # and rep to resolve extending rental car
review from
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5.6
Didn't like the experience of driving a Ford Fusio
Cons: The music system for this car was terrible.
review from
Other suppliers in Pensacola scored
Where can I find Avis hire cars in Pensacola?
2430 Airport Boulevard, Avis car rentals
Address
2430 Airport BoulevardHours
| Monday | 05:30 - 23:00 |
| Tuesday | 05:30 - 23:00 |
| Wednesday | 05:30 - 23:00 |
| Thursday | 05:30 - 23:00 |
| Friday | 05:30 - 23:00 |
| Saturday | 05:30 - 23:00 |
| Sunday | 05:30 - 23:00 |
Phone
+1 850 433 5614FAQs about renting a car from Avis in Pensacola
How many car hire locations does Avis have in Pensacola?
Avis has 2 car hire locations in Pensacola. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Pensacola airport (PNS)?
Yes
Does Avis offer shuttle or airport pick-up services from Pensacola airport (PNS)?
Yes
