8.0
Great!Reviewed 2 Oct 2023
review from![kayak]()
2.0
Budget charged me $50.00 for a car they would not give me because I don't have a credit card. They had no problem charging my debit card for the money though. It's absolutely ridiculous since most people that would rent from a car company called "Budget" most likely don't major credit cards. I want my money back.Reviewed 5 Apr 2022
review from![kayak]()
6.0
I made a reservation a week and a half or so before I got to the airport, I needed the car so I could continue on my way when I landed in Huntsville. When I got there they had no cars, said they ran out. I had to find somewhere local to stay last minute. Which was a huge inconvenience at 10pm. it's bad enough that you can make a reservation and somehow they give the car to someone else, it probably would have been better if they had cancelled my reservation so I wasn't landing with the expectation that I was going to pick up a car.Reviewed 30 Mar 2022
review from![kayak]()
10.0
The online reservation was easy, the airport pickup was easy, the people working at the counter were very pleasant and friendly, which, considering the sometimes less-than-pleasant people they often have to deal with, was wonderful. Drop off couldn't have been easier.Reviewed 16 Dec 2021
review from![kayak]()
4.8
Pros:When I arrived to pick up the car, the car I reserved was available. I was informed that I could accept a two-car downgrade or an upgrade to a 15 passager van. Needless-to-say, neither was acceptable. It took nearly 45 minutes to convince the agent to request a car trade with one of the other renCons:trading a car with one of the other rental car agencies, in order to honor the rental agreement should have been the 1st option. I was eventually given a Malibu instead of the premium vehicle that was listed on my reservation. Additionally, the car's gas tank was only 3/4 full. Better service.Reviewed 14 Aug 2019
review from![kayak]()
3.6
Pros:Desk helpCons:Did not have the size car I reservedReviewed 22 Jul 2019
review from![kayak]()
8.0
Pros:Very good with my ladie from HuntsvilleCons:When I dropped off at miami I will not come back no more like a costumer because of that Spanish guy take the car yesterday that's was unfair chage me again 20 something $ for a little gauge gaz I full the car but I have to drive it to bring it to MiamiReviewed 23 Jun 2019
review from![cheapflights]()
2.0
Pros:The only positive was I didn't have to wait to present my ID and form of payment.Cons:After making a reservation, no car was available at the location I specified. They ask if I would mind driving 30 minutes away, to the airport, to pick one up. I was finally able to get the car I reserved by driving to another location anyway. Fortunately, it was only about 3 miles away.Reviewed 24 May 2019
review from![kayak]()
10.0
Cons:Great experience!Reviewed 7 Apr 2019
review from![kayak]()
2.0
Pros:NothingCons:Communication!Reviewed 26 Feb 2019
review from![kayak]()
7.6
Cons:Back windshield needed to be cleaned.Reviewed 17 Feb 2019
review from![kayak]()
6.0
Cons:The car they gave me had been smoked in!!!! I requested a change to same size car they gave me one but was not the same size car and it started to roar on the way back I think it was the tires are bearings??? the lady I spoke to was not concerned that I was delayed for my trip!!!!! because of a smoked in car!!!!!!!!! I don't like budget car rental at this location I had an issue before with them but was forced to go there because there were no cars at my home location.Reviewed 29 Mar 2018
review from![kayak]()