Find reviews that mention:
2.0
Cons:I reserved a car online, and flew 800 miles . But when i arrived they told me i was not eligible to rent because of a deductible in 2004. Something I still have no knowledge of. Also poor customer service in Huntsville. Alabama.Reviewed 3 May 2021
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8.4
Cons:The Lin’s seemed to move slow when I was picking up the car. There was only one person in front of me and it took a good 10 minutes to get me through the line. I’ve always thought car rental companies should pay attention to that metric. The last thing someone wants to be doing after a long airline flight is wait in a slow moving line.Reviewed 16 Oct 2020
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2.0
Pros:Nothing.Cons:The vehicles in my area were advertised falsely. When I arrived to Alamo to pick up the vehicle I found on Kayak, they told me no cars had been available for weeks and had no idea why I found otherwise. Kayak should follow this up. These types of issues can create unnecessary stress for travelers.Reviewed 24 Sep 2020
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2.0
Pros:Nothing.Cons:The vehicles in my area were advertised falsely. When I arrived to Alamo to pick up the vehicle I found on Kayak, they told me no cars had been available for weeks and had no idea why I found otherwise. Kayak should follow this up. These types of issues can create unnecessary stress for travelers.Reviewed 24 Sep 2020
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6.0
Pros:The drop off was easy.Cons:We had a 6:30 pm pickup. We waited over an hour in the heat to get the car. They only had one person scheduled to clean the cars and he was working for three other car rentals in the airport. Very unsatisfactory!Reviewed 19 Jul 2020
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10.0
Pros:The staff was superb. The car was clean, comfortable and easy to drive. The drop off was very convenient and quick.Cons:When first entered the airport it wasn't quite clear where to drop off the car for the Alamo rental. I saw all the other signs for Hertz, Budget, Thrifty, etc., but not for Alamo. I had to ask. Everything else was super good and I am happy. I will rent with Alamo again and will recommend it to everyone. Thank you very much.Reviewed 6 Jul 2020
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6.4
Pros:Staff friendly and helpful. Drop off very easy.Cons:Pick up to long of a wait 45 mins to 1 hr.. After checking in.Reviewed 14 Jun 2020
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2.0
Pros:Nothing. The staff wasn't at the airport to rent me the car though my plane was late and I called ahead. Will NEVER rent from Alamo againCons:You could have upgeld your end of the rental contract.Reviewed 3 May 2020
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8.0
Pros:Clean vehicleCons:Returning the car to the airport location in Huntsville is most difficult from local streets with few airport direction signs! Huntsville is on the bottom of the list for this category. Few local street airport signs and the road into the airport is a nightmare maze. Check it out.Reviewed 28 Aug 2019
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8.8
Cons:Car was not in best mechanical shape. Drop off area was not clear, no attendant to turn the car over to.Reviewed 26 Apr 2019
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10.0
Pros:Drop off was sure easyReviewed 8 Mar 2019
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9.2
Pros:Ver nice and convenient rental area in Huntsville.Reviewed 2 Jan 2019
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