Pros: I like the offer of picking up the vehicle a day early for free and the free upgrade.
Cons: Cleanliness of the vehicle...smelled of smoke and no covid19 assurances as in the commercial, in fact it wasn’t even addressed by the agent until I asked.
Pros: Car was great
Cons: Took a long time to get my car
Pros: The staff was friendly and the drop-off was easy.
Cons: The car was dirty on the outside and had a bad smell on the inside.
Cons: Still never got my receipt from drop off
Cons: Rental smelled like smoke. Agent was nice but seemingly unwilling to address.
Pros: Everything was excellent
Cons: No issues to fix everything was on point
Pros: Ease of pickup at the airport
Cons: My reservation was made for Huntsville airport but you made for another location miles across town with no means of getting there. I had to take a cab at my own expense. I am asking for reimbursement for that and additional amount for the delay in getting to my destination and the frustration cause
Cons: Lower cost
Pros: Enterprise picked me up in a timely matter for rental reservation. After a long wait the Enterprise associate made everything right . She made adjustments to daily rate due to inconvenience of long wait and car availability. I enjoyed a cup of coffee while the wait. I was satisfied with vehicle !
Cons: More cars ready for drive off , delayed wait . Not enough ready inventory. Cars were in the middle of getting oil changes. Many customers had to leave and come back. I was fortunate to have a vehicle after a long wait. I have never had to wait that long while having a reservation.
Pros: Everything was very easy to accomplish and the staff was pleasant to deal with!
Cons: No improvement needed.
Pros: Friendly staff. Speedy checkout. Cooperative
Enterprise has 5 car hire locations in Huntsville. Take a look at our Enterprise hire location map to find the best car hires near you.