Guest reviews
Overall rating
7.6
Good
Based on 2,268 reviews
Cleanliness
7.9
Comfort
8.1
Pickup/dropoff
7.9
Value for money
7.7
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Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
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10.0
Pros: STAFF WAS VERY FRIENDLY AND HELPFUL.
review from
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8.0
Pros: Easy pick up and drop off
Cons: Bugs not completely cleaned from windshield and candy (3 M and Ms) on floor along side the passenger seat.
review from
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6.0
Syracuse was fine, DCA was awful
Pros: Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.
Cons: Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.
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8.4
Pros: The Pick/up was delightful and the help we got via phone and than in person was magnificent.
Cons: Person who took the keys and handled the drop off was at best rude but more important incompetent and in every aspect the opposite of the service received at pick-up.
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2.0
Worst rental ever
Pros: This car smelled bad and drove worse. It made more noise than the bed in a hotel that rents by the hour. Terrible
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9.6
Cons: After I filled tank they still tried to charge me and when I picked the vehicle up it wasn't filled
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9.6
Great service
Pros: I really appreciate that the staff in Syracuse stayed late to wait for our delayed flight. Super service!!!
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7.6
Windows
Pros: The vehicle is nice and comfortable. Other than the comments below it was a good experience.
Cons: The windows looked like they were cleaned with an old rag. The night we picked it up it was rainy and we couldn't see very well. stopped at a restaurant and used water and paper towels to make it where we were gping.
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5.2
Deliberately hidden large fees, and fuel consumpti
Cons: - They over-estimated fuel consumption and billed me excessively, or did not give a clear estimation method. - Airport tax ($40) was labeled deliberately obscurely and not included in initial offer totals. - Agressive upselling to higher models was tasteless and crass.
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10.0
Great Option for Syracuse to Ithaca
Pros: Best option to get from the Syracuse Airport to Ithaca when you don't have a ride. It is so much for convenient and affordable than the car service and limited bus schedule.
review from
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10.0
Pros: STAFF WAS VERY FRIENDLY AND HELPFUL.
review from
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9.6
Cons: After I filled tank they still tried to charge me and when I picked the vehicle up it wasn't filled
review from
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9.6
Great service
Pros: I really appreciate that the staff in Syracuse stayed late to wait for our delayed flight. Super service!!!
review from
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10.0
Great Option for Syracuse to Ithaca
Pros: Best option to get from the Syracuse Airport to Ithaca when you don't have a ride. It is so much for convenient and affordable than the car service and limited bus schedule.
review from
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8.0
Pros: Easy pick up and drop off
Cons: Bugs not completely cleaned from windshield and candy (3 M and Ms) on floor along side the passenger seat.
review from
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8.4
Pros: The Pick/up was delightful and the help we got via phone and than in person was magnificent.
Cons: Person who took the keys and handled the drop off was at best rude but more important incompetent and in every aspect the opposite of the service received at pick-up.
review from
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7.6
Windows
Pros: The vehicle is nice and comfortable. Other than the comments below it was a good experience.
Cons: The windows looked like they were cleaned with an old rag. The night we picked it up it was rainy and we couldn't see very well. stopped at a restaurant and used water and paper towels to make it where we were gping.
review from
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6.0
Syracuse was fine, DCA was awful
Pros: Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.
Cons: Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.
review from
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2.0
Worst rental ever
Pros: This car smelled bad and drove worse. It made more noise than the bed in a hotel that rents by the hour. Terrible
review from
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5.2
Deliberately hidden large fees, and fuel consumpti
Cons: - They over-estimated fuel consumption and billed me excessively, or did not give a clear estimation method. - Airport tax ($40) was labeled deliberately obscurely and not included in initial offer totals. - Agressive upselling to higher models was tasteless and crass.
review from
Where can I find Avis hire cars in Syracuse?
1000 Col Eileen Collins Boulevard, Avis car rentals
Address
1000 Col Eileen Collins BoulevardPhone
+1 315 455 9601FAQs about hiring a car from Avis in Syracuse
How many car hire locations does Avis have in Syracuse?
Avis has 2 car hire locations in Syracuse. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Hancock Intl Airport (SYR)?
Yes
Does Avis offer shuttle or airport pick-up services from Hancock Intl Airport (SYR)?
Yes
