Book Payless car hires in Syracuse

Payless in Syracuse

Cons: Don't bother calling the pickup phone number because they will never answer. Just try to figure out where they've been moved to due the the construction in the airport! Also the EZ Pass did Not work!

Great price. Ok service.

Pros: The women at the pick up counter in Syracuse was great.

Cons: The instructions in the email had you first call a number that no one answers. I called the national number as opposed to the local one and the customer service representative did not think the Syracuse airport existed nor did he know about the instructions in the email to call the local number Car trunk had trash in it from a previous renter and the car smelled of smoke. Perhaps you have to pay extra for a non-smoking car but I was not aware. No one was at the counter for the return nor answered the phone.

Confused about fill up conditions

Pros: Excellent price / cleanliness of car was good

Cons: I did not like that we were told the tank would be full. However when we drove the car not even a smile it had dropped quite a bit on the gas gauge. We were told that when we bring the car back to have the gas tank filled or as close as possible. The people who previously used it didn't fill the tank all the way

Pros: Good value for the money

Cons: When I went to pick up the car, the employee handling the counter told me numerous personal stories that made the whole experience roughly 20 minutes longer than it needed to be. She would stop processing paperwork to tell me personal stories....