Cheap car rentals in Syracuse
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Syracuse car rental reviews and directory
Hertz
4.6
Mediocre
115 reviewsCleanliness
5.1
Comfort
5.4
Pick-up/Drop-off
4.4
Value for money
5.1
3 locations in Syracuse
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Reviews
2.0 Poor
Oct 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Nov 2021
2.0 Poor
Nov 2021
2.0 Poor
Oct 2021
6.0 Okay
May 2021
Pros:
Being able to drop off the rental after hours was a great help.Cons:
We had rented a cargo van about 10 days earlier from the same location and the total experience was excellent. This time it was somewhat disorganized. This was partly due to having a brand new employee process our rental. He was very polite and very nervous - especially when things didn't go as he'd expected. He will be fine with experience. Assistance from management wasn't particularly good, but I don't know why that was the case. But the pick up process was not as smooth as it was previously. It took longer than I'd expected based on prior experience.Enterprise
8.0
Very Good
31 reviewsCleanliness
7.8
Comfort
8.1
Pick-up/Drop-off
8.2
Value for money
7.8
2 locations in Syracuse
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Reviews
10.0 Wonderful
Mar 2021
Pros:
The pick up was very easy. The vehicle was clean and ready to go.8.8 Very Good
Oct 2020
Pros:
Yes I was greeted at the door for pickup and drop off, no issues, everything went smooth.Cons:
The car wasn't cleaned well. The car mats were soaked with water. There were two pickles, yes pickles, wedged in between the seats. There was the smell of weed throughout the car. There was a weed spray in the door, called Blunteffects, left behind by the previous renter.2.8 Poor
Oct 2020
Pros:
Staff said they would drop me off...I was told to be there after 2:30. I was also told they were at the Watertown airport which is not the case and the Sheriff at the airport said they get numerous customers coming there for enterprise. When I got to the right place it was 3:30 because I was at the airport for 20 minutes, on hold with local office waiting for a employee to answer for 20 minutes. When I called again a girl picked up and said I was misinformed by one of the employees and the radius of drop off is 15 miles and no one could take me to Clayton.Cons:
Staff needs to know the policies. Website needs to state the radius. Staff needs to answer the phone...I have yet to get through to the Syracuse staff to dispute the bill. I got charged 173 and The Syracuse guy gave me paper work for 13910.0 Wonderful
Sep 2020
Pros:
Everything was excellent6.0 Okay
May 2020
Pros:
YesCons:
Make sure vehicle is completely ready for long distance10.0 Wonderful
Jun 2019
Cons:
It was great. They gave us a bigger vehicle and even paid for our Ride to the airport because the shuttle was not available.Payless
7.6
Good
48 reviewsCleanliness
7.7
Comfort
7.7
Pick-up/Drop-off
7.6
Value for money
7.5
One location in Syracuse
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Reviews
2.0 Poor
Aug 2020
Pros:
The staff was professional.Cons:
If i got my refund because I never got to rent the car. That would be nice. They should somehow utilize there software to know if there are any cars for rent. Please help me get my refund. I got my refund from the insurance company for extra insurance but not for the car10.0 Wonderful
Jul 2020
Pros:
Staff in Syracuse was great, dropoff was super easy in Boston.Cons:
Nothing it was amazing.9.2 Wonderful
Jul 2020
Cons:
Cheaper6.4 Okay
Mar 2019
Pros:
Staff was great.Cons:
Car was dirty, inside & out.6.0 Okay
Dec 2018
Cons:
Purchased insurance but never got the confirmation for insurance I had to purchase twice2.0 Poor
Nov 2018
Cons:
Please don’t use this company. I got to the airport in Syracuse and it turns out they don’t function on saturdays. I ended up booking with Avis. I will run the other way if I ever hear of this car rental company againDollar
5.7
Fair
52 reviewsBest rated
Cleanliness
5.8
Comfort
5.9
Pick-up/Drop-off
5.7
Value for money
5.9
One location in Syracuse
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10.0 Wonderful
May 2021
Cons:
It reeked of cigarettes2.0 Poor
Mar 2021
Pros:
Nothing!Cons:
There was a huge line at the counter, and a long wait to pick up my car. I was supposed to get a full size car but the only car they had left was a compact. Awful experience!4.0 Mediocre
Mar 2021
Pros:
Staff was nice. However they helped as little as possible, but over all the experience was. Okay.Cons:
The vehicle had a sticker on the door saying it was cleaned. A baby sock was found in the back hatch area, which should have been easily found if cleaned. The worst part was a strong odor coming from the driver side back seat. Terrible smell, I drove straight from NY to Fl. When I got home my wife told me it smelled like baby vomit or spilt formula.2.0 Poor
Feb 2021
Pros:
Not friendly, didn’t have my car, I’m gonna write a horrible Yelp reviewCons:
Literally anything. You did nothing right4.0 Mediocre
Jan 2021
Pros:
Staff members. Girl that had to downgrade me from an SUV to a full size vehicle was just doing her job.Cons:
Don't use a debit card unless you only want a maximum of a full size car. I requested an SUV because I had to travel and the weather got pretty bad. I had to downgrade to the Maxima and the handling was terrible. I understand there's rules but my debit card has more cash on it than most credit cards. They could have done a larger deposit or something to secure the vehicle I requested. I needed the vehicle so I couldn't cancel or change things.2.8 Poor
Nov 2020
Cons:
Car didn’t have brake.very dangerous to driveAvis
6.8
Okay
7 reviewsCleanliness
7.4
Comfort
7.4
Pick-up/Drop-off
6.8
Value for money
7.4
One location in Syracuse
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10.0 Wonderful
Sep 2022
8.0 Very Good
Mar 2021
Pros:
Yes8.0 Very Good
Jan 2017
Cons:
The chair in the back did not go down and the girl though she tried could not get it to go down and we needed it as we were transporting a dresser. They had no other van for us to take and no other person that could fix it, so my husband had to take it anyway because we had no choice. So my husband ended up fixing it when he got home.6.0 Okay
Oct 2022
1.9 Poor
Oct 2021
Budget
4.8
Mediocre
17 reviewsCleanliness
5.7
Comfort
5.1
Pick-up/Drop-off
5.7
Value for money
4.8
One location in Syracuse
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2.0 Poor
Oct 2022
4.0 Mediocre
Apr 2021
Pros:
Syracuse staff was helpful, friendly, efficient.Cons:
The check engine light came on while I was in NC, 700 miles away from home.Obviously I rented a car for reliability so I called, they told me to take it to local shop and trade it in. I went to 2 different locations and called the airport location. The only thing the staff would say is no cars were available. Which is fine, but there were no other options offered, no recommended plan of action. This is their car, there should have been more guidance. I drove the car back and it made it ok. Not knowing what the issue was or what could go wrong was a stress I did not need on this trip.9.6 Wonderful
Aug 2017
Pros:
i appreciate oicking up the car in my neighborhood, and being able to drop it off at Hancock airport2.0 Poor
Dec 2017
Pros:
Lady atCons:
Blonde Lady at Dewitt location is clueless.10.0 Wonderful
Sep 2016
Pros:
when I booked I thought the pickup point was at the Syracuse Airport, but was informed actually it was downtown Syracuse. But they took the timevto find a good value that theyhad there. So I was on the road quite quickly.9.6 Wonderful
Aug 2016
Pros:
Decided to not pick up the car from the airport and instead from a dealer outside of town. Was much easier and a better price.Thrifty
2.0
Poor
26 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
2 locations in Syracuse
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2.0 Poor
Mar 2018
Cons:
I got to the counter and was told that Thrifty had not had a presence at the Syracuse airport for several months. I had a panic attack, then booked another car with a different search tool. I won't use Hotwire or Kayak again2.0 Poor
Feb 2018
Cons:
Made reservations on 1/21/18 for rental dates of 2/16 to 2/20. When we arrived at the airport on the morning of 2/16, we were informed by other car rental agencies that Thrifty had closed up permanently about a week prior, not only at the airport location but at all locations that the one franchisee/owner operated. We were not informed by any means, which left us scrapping for another car. We were able to obtain one through Budget/Avis, but unfortunately we were unable to get the size car we wanted. Any car is better than no car, but had the Thrifty franchisee/location owner informed us at the time they closed, we would have been able to search out a car from another agency. Poor management and ownership representation. Would like to give ZERO stars.6.4 Okay
Dec 2017
Pros:
staff and check in were smooth.Cons:
It was a snowy day and the vehicle had inadequate tires for the conditions.3.6 Poor
Nov 2017
Pros:
BluetoothCons:
I paid almost $400 for 3.5 days. If the car was at least midsize it would have been almost worth it, but it was a tiny compact Ford Fiesta and I felt carsick the entire time driving it! Mind you this was almost $400 without ANY coverage. $25 extra per day because I’m under 25 years old. I will never rent from thrifty again.2.0 Poor
Oct 2017
Pros:
The place never let me get it because he claim i yelled at him he was very racistCons:
Never got a chance to drive it2.0 Poor
Oct 2017
Pros:
not one thing.Cons:
We arrived to the airport only to learn that there was no car available for us despite holding a reservation for weeks. No notification. No offer to remedy the situation. Terrible service. Will never use Thrifty again.Alamo
No score available yet
One location in Syracuse
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6.4 Okay
May 2017
Cons:
The car smelled of smoke and had stains on the seats.9.2 Wonderful
Apr 2017
Pros:
Upgrade my car to SUVCons:
Price of suv5.2 Fair
Apr 2017
Pros:
Good car Good gas mileageCons:
Drop off was terrible. Persons in garage were pushy and grabbed my keys and locked the car as soon as I arrived. Asked them THREE TIMES NOT TO LOCK THE Car UNTIL I GOT MY TGHINGS OUT!!! But they did anyway and said they did not. They had the keys so it was not me who locked it. Seemed like they just wanted to grab the car and not give me time to exit Just a bums rush!!10.0 Wonderful
Jan 2017
Pros:
no hassle6.8 Okay
Dec 2016
Pros:
The price was much more affordable than Hertz's car rental for a driver under 21 years of age, although a little excessive.Cons:
The car was parked very close to a car on the left, which made it very difficult for me to get into the car initially. The car was not clean when I first entered it. The steering wheel was oily and there were crumbs from food on the floor and under the emergency brake. The windshield wipers had some sort of sticky residue under the rubber, not allowing me to properly wipe my windshields. Visibility was low during my road trip, making driving somewhat dangerous.2.0 Poor
Oct 2016
Cons:
I got no help from u to correct the problem poor serviceNational
No score available yet
One location in Syracuse
Easirent
No score available yet
One location in Syracuse
Sunnycars
No score available yet
One location in Syracuse
312 travellers who rented a car in Syracuse gave the car agency they used an average rating of 5.7
Car hire locations in or near Syracuse
When to book a car hire in Syracuse
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Top tips for hiring a car in Syracuse
- It is highly recommended that visitors of Syracuse rent a car, as the city is much more easily navigated in a private car than via public transportation, especially because public transportation options are fairly limited and the city was designed primarily with private vehicles in mind. For instance, if you would like to go from downtown Syracuse to the Lakefront then it is 3 miles away, or a mere 7-minute, but if you were to take public transport it would take upwards of 30 minutes.
- Is picking up the hire car step one of your trip to Syracuse? If so and you are landing at Syracuse Hancock International Airport, you will find the hire car counters in the main terminal of the airport.
- In the area surrounding Syracuse University, jaywalking by pedestrians is particularly common and should be looked out for. This is partly because of the high density of pedestrians and also because of the many tiny streets in the area. It is not too big of an issue, but just make sure to keep your eyes open for any people suddenly walking across the street.
- Rush hour in Syracuse, while not as bad as neighboring New York City, is worth avoiding at its peak hours. The morning rush hour usually lasts from 6:00 a.m. to 9:00 a.m., while the afternoon rush hour goes from 4:00 p.m. to 6:00 p.m. As far as congestion goes, I-81 is one of the worst affected during rush hour and, unless your commute requires it, it should be avoided.
- Book your rental car in Syracuse at least 3 weeks before your trip in order to get a below-average price
- Supplier choice rental cars in Syracuse are around 3% cheaper than other car types, on average