Book Alamo hire cars in Wilmington

Reviews for Alamo in Wilmington

Recent reviews

Traveller rating

Wonderful

5

Very Good

4

Good

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Okay

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Fair

1

Mediocre

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Poor

5

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car availablecustomer service

car was cleangreat service

get the carpick up and drop

staff was friendly

10.0

fast curtious service. agent was fast & greatReviewed 5 Mar 2023

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10.0

Great pleasure to deal with. Fast and helpful. Absolute pleasure. Much better then Budget and Avis. I would go back again every time.Reviewed 26 Feb 2023

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10.0

Having a choice to pick the type of car that is available at time of rental like National Ececutive or Emerald Aisle.Reviewed 24 Oct 2022

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2.0

only takes credit cards, no debt or can or checksReviewed 14 Sep 2022

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8.0

Received a different class of vehicle. May have been an upgrade but was less pleasant to drive for a week than desired class.Reviewed 9 Aug 2022

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8.0

Parking lot not well lit at all.Reviewed 23 Apr 2022

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1.9

Didn’t have the correct vehicles for what was requested, clerks make up rules as they go to make their jobs easier. After fact checking and proving them wrong they would still argue. Won’t return to Alamo at that location.Reviewed 29 Sep 2021

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1.9

I couldn't believe how poor the service was at the Wilmington Airport Alamo Car Rental location. I had a confirmation number and was on my way to pick up the car when Nicole from the rental company called to tell me that they didn't have a car for me. I told that I had a confirmation and she informed me that didn't matter. She made no attempt to help me and offered no solution, just told me there wasn't a car for me. Lesson is to never trust a confirmation from Alamo.Reviewed 11 Aug 2021

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10.0

Had a great experience with Alamo. Convenient and professional in every way.Reviewed 10 Jul 2021

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2.0

Pros:Nothing. Will never try Alamo again.Cons:First, my flight arrival time that I booked (11:30PM) was moved to Alamo's closing time of 6PM (without notice). Second, when I requested a late pickup, they refused. Hertz was accommodating. Third, they offered that I could pick it up the next day. What was I supposed to do, wait at the airport till they opened the next day? Forth, I asked if they were suggesting that I take my business elsewhere, all I got was crickets! Needless to say, I canceled my reservation and took my business to Hertz who set up for both a late night pickup AND an early morning drop-off. All three agents involved in the transaction were courteous and did what they promised. It all worked perfectly! Better yet, the price was HALF what Alamo was charging for their dis-service.Reviewed 3 Jul 2021

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8.0

Pros:Yes quick and easy.Reviewed 14 Nov 2020

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5.2

Pros:Drop off was easy.Cons:I ordered an economy car, not a minivan. The minivan was ok but when I started it up, the screen said that the tire was low so I had to go back into the airport to tell them. They said it was fine so for four days, I drove around in a minivan that said “tire low”. Not good customer service.Reviewed 18 Oct 2020

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More

• 7.0 /10Enterprise Rent-A-Car Hire Cars at Wilmington
• 6.4 /10Avis Hire Cars at Wilmington
• 5.2 /10Budget Hire Cars at Wilmington
• 6.7 /10Hertz Hire Cars at Wilmington
• 6.0 /10Thrifty Hire Cars at Wilmington

• What is the most popular car hire from Alamo in Wilmington?

  Economy (Kia Rio or similar) is the most frequently booked car hire type from Alamo in Wilmington.

• How many car hire locations does Alamo have in Wilmington?

  Alamo has 1 hire location in Wilmington. Take a look at our Alamo hire location map to find the best car hire near you.

• Does Alamo have a car hire location at the airport: New Hanover County airport (ILM)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from New Hanover County airport (ILM)?

  Yes