Car rental at Wilmington New Hanover County Airport

Car rental at Wilmington New Hanover County Airport

Search hundreds of travel sites at once for car hire deals at Wilmington New Hanover County Airport (ILM)

Wilmington, NC, United States - New Hanover County
23 Aug — 30 Aug
Same drop-off
Wilmington, NC, United States - New Hanover County
Tue 23/8
Noon
Tue 30/8
Noon
Driver's age:

Cheap car rentals in Wilmington New Hanover County Airport

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People mover
Passenger van
SUV
Commercial
Pick-up truck

Wilmington New Hanover County Airport car hire reviews and directory

Rated no. 1
Hertz
Best rated
7.7 Good (96 reviews)
1 location in Wilmington New Hanover County Airport
Hertz
Locations in Wilmington New Hanover County Airport
  • 7.8
  • 7.8
  • 7.6
  • 7.7
  • 7.7
Recent reviews
10.0 Excellent7 Feb 2022
Easy pick up and drop off, clean car that worked well.
10.0 Excellent30 Dec 2021
fast and easy and the car was very clean
10.0 Excellent21 Dec 2021
I appreciated the speed and ease of renting from Hurts!
8.0 Excellent27 Nov 2021
Routine as expected. Curious staff.
2.0 Mediocre9 Nov 2021
Drop off was quite a problem as they had no parking spots available as instructed to park the car in those spots and no one working at the time not couldn’t get any time of help on what to do over the phone either. That took a whole lot of extra minutes and we almost missed our flight. On top of that, I never got my receipt back after the opening hours so decided to call to make sure all was ok and they said the reservation number I had which was my hertz receipt number given by them wasn’t pulling up my information, was someone else. They couldn’t find my reservation with the number they provided me nor my drivers license nor my last name. Finally only by my credit card charge they found me but said it was a different reservation number than I had - which was my hertz receipt tho. And then they said it was still an open reservation as if I still had the car when I absolutely didn’t. So they still haven’t checked it out and finalized my rental. By 11pm I finally got the receipt email sent after calling them abs going through all that around 3pm and car was dropped off at 5am.
5.9 Okay12 Oct 2021
Ordered a small car. Got a GMC Yukon 4 wheel drive. Gas mileage was terrible. Huge vehicle.
3.9 Mediocre2 Sep 2021
The car was not clean to the point when rounding the first curve, an old muffin rolled out from under the seat.
7.9 Good27 Aug 2021
I searched and searched for a good rental that included value for my money plus comfort and I found it at Hertz. Pick up and drop off was easy. The shuttle is so convenient. I had a great car throughout my whole trip. Clean and great milage. Would use them again!
7.9 Good23 Aug 2021
All was good. I know one way rentals are not the norm, but when I selected dealer pick on the type of car, I did not expect to travel 10 hours in a Dodge Ram 1500 Semi which drank the gas
10.0 Excellent26 Jul 2021
Pro: Original vehicle was unavailable but the staff was able to put me in one that matched my needs entirely.
Rated no. 2
Alamo
7.5 Good (56 reviews)
1 location in Wilmington New Hanover County Airport
Alamo
Locations in Wilmington New Hanover County Airport
  • 7.5
  • 7.7
  • 7.5
  • 7.6
  • 7.5
Recent reviews
8.0 Excellent9 Aug 2022
Received a different class of vehicle. May have been an upgrade but was less pleasant to drive for a week than desired class.
8.0 Excellent23 Apr 2022
Parking lot not well lit at all.
1.9 Horrible29 Sep 2021
Didn’t have the correct vehicles for what was requested, clerks make up rules as they go to make their jobs easier. After fact checking and proving them wrong they would still argue. Won’t return to Alamo at that location.
1.9 Horrible11 Aug 2021
I couldn't believe how poor the service was at the Wilmington Airport Alamo Car Rental location. I had a confirmation number and was on my way to pick up the car when Nicole from the rental company called to tell me that they didn't have a car for me. I told that I had a confirmation and she informed me that didn't matter. She made no attempt to help me and offered no solution, just told me there wasn't a car for me. Lesson is to never trust a confirmation from Alamo.
10.0 Excellent10 Jul 2021
Had a great experience with Alamo. Convenient and professional in every way.
2.0 Mediocre3 Jul 2021
Nothing. Will never try Alamo again.First, my flight arrival time that I booked (11:30PM) was moved to Alamo's closing time of 6PM (without notice). Second, when I requested a late pickup, they refused. Hertz was accommodating. Third, they offered that I could pick it up the next day. What was I supposed to do, wait at the airport till they opened the next day? Forth, I asked if they were suggesting that I take my business elsewhere, all I got was crickets! Needless to say, I canceled my reservation and took my business to Hertz who set up for both a late night pickup AND an early morning drop-off. All three agents involved in the transaction were courteous and did what they promised. It all worked perfectly! Better yet, the price was HALF what Alamo was charging for their dis-service.
8.0 Excellent14 Nov 2020
Yes quick and easy.
5.2 Okay18 Oct 2020
Drop off was easy.I ordered an economy car, not a minivan. The minivan was ok but when I started it up, the screen said that the tire was low so I had to go back into the airport to tell them. They said it was fine so for four days, I drove around in a minivan that said “tire low”. Not good customer service.
2.0 Mediocre20 Aug 2020
I was able to book a rental car but when I went to pick it up they said they had no cars available. I ended up having to rent from another company and was very expensive.
10.0 Excellent12 Jul 2020
Staff was friendly and accommodating. I would use them again.This is not a bad thing just wish I could have added a day to the front of the rental. Due to COVID we landed a day early.
Rated no. 3
Budget
7.4 Good (66 reviews)
1 location in Wilmington New Hanover County Airport
Budget
Locations in Wilmington New Hanover County Airport
  • 7.3
  • 7.6
  • 7.3
  • 7.4
  • 7.4
Recent reviews
2.0 Mediocre18 Jul 2022
I give Customer service an E I give Rental service an E I give the Car an E
2.0 Mediocre18 Jul 2022
When we arrived for pickup there was no one at the counter. A sign said he was out moving cars. We waited 15 mins for his return. We had reservations for a car but was told he had none available. No further explanation. Was not friendly or apologetic. Simply stated ‘I don’t have any cars’. His suggestion was to check with other companies & see if we could find something. Upon further questioning, he told us he had 2 cars due back at 6. Our reservation was for 5. We waited and a car was returned at 6:05 so we received that one. It was filthy. Sticky from spilt drinks. The car was not cleaned for us. We literally signed paperwork and handed us the keys for the car. We asked for him to go look at the car to be sure nothing was wrong with it, no damage, before we took it. He reluctantly went out and did that. And we took the car. Return to a different location.. just as unfriendly. Paperwork was signed. And we left. No inspection of the car.
2.0 Mediocre16 Mar 2022
Car smelled of smoke and horrible service
7.9 Good15 Aug 2021
I used Budget to rent my car from. When I went to pick up the car, I was 2 hours early so they were going to charge me a lot more. Ok, that’s fine but when I dropped it off 2 hours early, they only took $5.00 off. It thought it was a little pricey for a small size car. I had it for six days and it was over $500.00. I think I will shop around more when booking a vehicle. Also, there were eight people in front of me when I dropped off and only one person working so I was in line for about 25 minutes before I got to the counter. The person was helpful and knowledgeable though. Other then that, things went well. The car was pretty new so no issues there.
10.0 Excellent18 Dec 2020
Woman at desk was super helpful!
4.8 Okay8 Sep 2020
They never told me I could only do 1 month rental at a time. So that resulted in me being overcharged and spent 45 minutes on the phone to fix that. Next i have been on the phone with them 3 times so far because they have incorrectly over charged me by over $1000. It still isn’t fixed but I essentially was told to let them fix the first two mistakes and then call again to fix the rest of the over/double charges.Billing
6.0 Good11 Aug 2020
Staff was nice.The car smelled like an ashtray. Disgusting!!
10.0 Excellent15 Jul 2019
Everything went as planned.Occasional upgrade available.
8.0 Excellent14 May 2019
Staff was friendly. No wait to pick up car.Inside of car was not cleaned. Previous person who rented card spilled soda on console and door handle and left soda bottle in car. I had to clean the inside of the car.
8.8 Excellent30 Apr 2019
Very east in & out, rental parking right next to the terminal, nice people.The car was near the end of its "rental" life as far as I was concerned.
Rated no. 4
Thrifty
6.2 Good (53 reviews)
1 location in Wilmington New Hanover County Airport
Thrifty
Locations in Wilmington New Hanover County Airport
  • 6.2
  • 6.5
  • 6.1
  • 6.1
  • 6.2
Recent reviews
6.0 Good4 Jul 2021
I did not rent a car from you. Has my information been stolen?Please contact me. I did not rent a car
10.0 Excellent28 Jun 2021
Ease of pick up and drop off for the carprice
10.0 Excellent19 Apr 2021
It was all good.It was all good.
8.4 Excellent20 Jul 2020
Staff was very friendly. They did not have record of my economy car reservation from Kayak. They were able to place me in a Ford F150 instead of an economy sized car that was ordered. The lady stated that 3rd party vendors information doesn't always come through with details.Have the car size as requested.
4.4 Okay12 Jul 2020
Not much.Once the staff showed up at the booth they were friendly and helpful. But I had to wait 25 minutes and call the person since they were "moving cars around". Then there were "computer problems", so the pick off took way much longer than it should have. I was told that the "manager's special" that I reserved was an F-150 pick up truck. There was nothing on my reservation that said that so I couldn't dispute it - so in order to get a smaller car, I was charged an additional $10 per day. Plus I was tired from traveling all day, it had already taken way to long to pick up a car, so I didn't argue. I think they plan things that way.
10.0 Excellent18 Mar 2020
really, everything was perfect...
10.0 Excellent6 Jan 2020
The staff was friendly. I was also glad dropoff was quick.
4.0 Okay3 Dec 2019
Staff was nice. F150 only had 800 miles on it.Got the manager's special(so no choice of vehicle) and it was an f150. I know my fault... Did not include the airport pick up fee in the advertised price, so all in all should have gone with enterprise midsize because there was no cost savings.
2.0 Mediocre15 Oct 2019
Drop off was easy but still had to deal with the airport parking lot.The girl checking me complained about her manager openly but had to call her with every little question my wife and I had. Seemed like she was just babysitting the counter. Wish we had some more knowledgeable and confident in the process.
10.0 Excellent14 Oct 2019
Friendly staff. Excellent service. Easy pickup and drop off
Rated no. 5
Enterprise
8.7 Excellent (12 reviews)
1 location in Wilmington New Hanover County Airport
Enterprise
Locations in Wilmington New Hanover County Airport
  • 8.9
  • 9.4
  • 8.9
  • 8.6
  • 8.6
Recent reviews
10.0 Excellent9 Aug 2022
Easy to get to car at the airport. No issues.
10.0 Excellent12 Oct 2021
When I arrived the young woman working the desk was both courteous, friendly and worked in a timely manner. She really was the best part of the experience. The car was very clean, drove smooth and was perfect for what I was doing. I would strongly recommend your facility to anyone I know who will be traveling through your city/airport. Thank you so much
1.9 Horrible21 Jul 2021
So they don’t go through third party companies. So the reservation and car I was expecting never happened
7.6 Good24 Aug 2020
Quick pick up and drop offWas really hoping for an F 150 not a Dodge ram.
10.0 Excellent30 Nov 2016
Will be a Enterprise Customer from now on!The entire process from beginning to end was excellent. The price was right, the customer service was exceptional, and upgrade that we got was wonderful! We drove a Rav 4 and not only was it comfortable for our trip, it got roughly 30 miles to the gallon. It was roomy enough for all 3 of us plus luggage with quick response and great turning radius. We had a terrible experience last year with a competitor and kept waiting for the other shoe to drop. But Enterprise was exceptional through the entire process and honored what the promised and more. We will never rent from another company and highly recommend these guys.
Rated no. 6
Dollar
7.5 Good (9 reviews)
1 location in Wilmington New Hanover County Airport
Dollar
Locations in Wilmington New Hanover County Airport
  • 7.5
  • 7.7
  • 7.5
  • 7.3
  • 7.3
Recent reviews
3.6 Mediocre10 Aug 2020
NothingThey didn’t have the car we booked and instead gave us the only car they had which is a compact car that barely fit our needs and didn’t/wouldn’t reduce the cost of the vehicle. We called and made efforts several times but no one would budge. We barely made the compact car work, why wouldn’t they have what we needed on the lot when we booked a specific car type for a specific reason?
8.0 Excellent22 Sep 2019
Nice vehicle. Just what we neededThe idea that they charge $10 a gallon for gas is incredible
8.4 Excellent21 Dec 2017
Dollar/ Managers ChoiceI was more than satisfied with getting a brand new Dodge Ram with my choice of renting with manger's choice. I figured I would end up with some small unattractive car when I signed up not knowing the vehicle I would be given. I was dead wrong. Got the pick up which was perfect because I was traveling with tools.Everything was great except this was my first time renting a car, much less through Dollar. Picking up the vehicle went fast and I was on my way. I was informed exactly how to return the vehicle except the day, time and location. It was pouring rain when I arrived back and was getting picked up by a friend. Since I had so much luggage, I parked in the rent lot and filled out the form so I could just put the key on the drop box. All this was fine except my paper work said my rental had temporary tags when it actually had Tennessee tags. Still no problem. I went inside to drop off the key and there was no one at the desk. Which isn't a problem since I'm putting the key in the drop box but it was my first time doing so. I just hope I did everything correctly and don't get some crazy charge for not dropping the key or filling out paperwork the right way. But, I will definitely be using this service again. (As long as I don't get some crazy charge for filling out paperwork wrong)
8.0 Excellent19 Nov 2016
The customer service rep was extremely nice and professionalWe were one hour early for our "reserved" car and was told it was not yet available but of course we could upgrade for an additional cost
7.6 Good26 Jun 2016
Different expectationsManager Kelly and two front desk guys were very friendly and efficient. The car was new and immaculate. The base price was quite reasonable.Had to rent due to my own car being in repair shop. Requested an economy or compact because I wanted a small car. Only one car was available at this locatiopn and that was a Jeep Renegade, which - while small - was too big for me. For example, the side view mirrors are so big they blocked my view. Only alternative was a pick-up truck. (My personal car is a Honda Fit.) The taxes and fees at this airport facility are simply outrageous, and were almost as much as the rental itself. Can’t wait to return the car and get my own back!
10.0 Excellent12 Oct 2015
I was impressed by the prompt service and the courteous behavior of the dollar representative.Not finding a representative at 6 am at the airport.
Rated no. 7
National
6.9 Good (2 reviews)
1 location in Wilmington New Hanover County Airport
National
Locations in Wilmington New Hanover County Airport
  • 8.9
  • 8.9
  • 6.9
  • 6.9
  • 8.9
Recent reviews
5.9 Okay28 Jul 2021
The car was not ready when we arrived- we had to wait for almost an hour- but the people were friendly and the car was great
Rated no. 8
Avis
6.8 Good (28 reviews)
1 location in Wilmington New Hanover County Airport
Avis
Locations in Wilmington New Hanover County Airport
  • 7
  • 7.3
  • 6.7
  • 7.1
  • 6.7
Recent reviews
10.0 Excellent19 Jun 2022
The convienence
2.0 Mediocre19 Jun 2022
Car was absolutely disgusting when we got it.
2.0 Mediocre18 Jan 2022
The car was fine but had to call the company because they charged me $30 extra. The representative told me it was for taxes which turned out to be untrue. Currently waiting on a refund
7.9 Good9 Oct 2021
$114 is high for a 1-day rental of a small car in a small city. Invoice of $130 was wrong, but she fixed it.
1.9 Horrible29 Jul 2021
I received a call left on vm as I was on a plane enroute that my reservation was cancelled as Avis had no cars available. I checked with the customer rep upon arrival and was informed no vehicles had been available for 2 weeks. I should have been made aware of this when I made the reservation. I asked the customer rep why I wasn’t made aware and she said she didn’t know she didn’t make the rules. Extremely rude. And this was at 8 pm in the evening. I paid $75 to get to my residence.
10.0 Excellent11 Jul 2021
Everything was fine very smooth... but no Avis or Budge space to return car at end of rental. Initial communication could have been slightly better...almost too smooth, leaving out a few details and questions about insurance choices. Otherwise, everything was great
2.0 Mediocre7 Jul 2021
Nothing.They were closed when we arrived. I called and they were rude.
8.0 Excellent30 May 2021
They didn't know where the car was because it was absolutely brand new but someone put it in a field away from the other cars so it took us 25 minutes or so to find it find it.
2.0 Mediocre21 Mar 2021
They did not have a car at the time I needed one. They said it would be an hour and a half to get a car even though I made reservations 2 weeks before. I will never rent with Avis again.
4.8 Okay30 Jun 2020
The drop off was super easy.The car was disgusting and had towels and other beach items still in its trunk. Also, I had to wait for a car and even then they only had an intermediate size car for me instead of SUV, and then they wouldn't even decrease the prize
Easirent
1 location in Wilmington New Hanover County Airport
Easirent
Locations in Wilmington New Hanover County Airport
Recent reviews
Sunnycars
1 location in Wilmington New Hanover County Airport
Sunnycars
Locations in Wilmington New Hanover County Airport
Recent reviews
322 travellers who rented a car in Wilmington New Hanover County Airport gave the car agency they used an average rating of 7.3

Car rental locations at Wilmington New Hanover County Airport

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Most popular car type

Mini

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