Cons: Everything good
Pros: Staff was very friendly and attentive
Cons: Car was notdürftigere clean but ok
Pros: there was nothing good I felt cheated and will never recommend or use you again. I have planned a vacation from home and come to pick up a car that is booked and confirmed. only to be told that there is no car and that they could not contact me. they were completely indifferent to the terrible situation I was suddenly in with my family. the only thing they could do was refer me to their colleague who was sitting right next to here i could rent a car but for 3x more in price than what i had booked. feel this is a total humbook
Cons: they should not be allowed to rent cars at all when they cheat that way
Pros: Absolutely nothing, we got there and there was no car for us, they have overbooked the cars so we didn't get a car
Cons: Actually have a car for us
Pros: Friendly staff
Cons: Cleaner vehicle and faster service
Cons: They had no car available! And they refused to help arrange alternate transportation to the hotel, like a taxi, even though I was willing to pay for it!
Pros: No staff. Could not contact them
Cons: We arrived at scheduled time on Delta. No one to be found. Tried calling. Other people there tried contacting them. Nothing. Tried 1-800. Nothing. No real people. Disappointed !!!
Pros: Good value
Cons: Pick up and drop off process very slow and not helpful
Cons: The staff at the Punta Cana airport were horrible. They didn’t wanted to give me a car just because I didn’t paid much for my reservation online they only had cars if I was willing to pay more than 250$ US. With my reservation they said they don’t have a car and I have been charged on my credit card
Cons: Even though I had a reservation they told me That they didn’t have car for me
Cons: I reserved with Alamo more than 2 weeks ago and when I arrived at the Punta Cana airport the Alamo agent Luisa told me that they have no cars due to overbooking! Other travelers were told the same! Alamo promised to call me the next day at the resort but never did! I had no car the entire week!
Cons: Waiting at the Alimo counter where nobody works at in Terminal B, then placing a wasted international call to Alimo
Asking people at other car rentals wheres Alimo, then walking all the way around to Terminal A, only to find out its an additional $80 for the not-so optional car insurance. What a scam, This happens everyday so Beware your coming to an island Full of Corruption.
Alamo has 3 car hire locations in Punta Cana. Take a look at our Alamo hire location map to find the best car hires near you.