2.0
When arrived to the airport there was no rental available even with my reservation set up months before.Reviewed 10 Aug 2022
review from![kayak]()
10.0
Cons:Everything goodReviewed 12 Dec 2020
review from![cheapflights]()
2.0
My flight was delayed. Alamo closed and I left without transportation.Cons:My flight was delayed. Alamo was aware of my flight number because it was notified by reservation and they are at the airport. Alamo closed and I left without transportation at the airport. I will never book again. I had a bad time and I was distressed to stay without transportation in a country that did not know anyone. I had to settle with another company.Reviewed 19 Jun 2017
review from![kayak]()
4.0
Pros:Decent carCons:Got completely ripped off. Alamo did not honor the price I signed up for and forced me to to pay over $400 when I signed up for a car that was supposed to cost $137Reviewed 13 Jun 2017
review from![kayak]()
2.0
Cons:I did not rent the car because when we got there and we showed the rate we had the guy keep saying that is impossible you have no insurance he wanted to charge us insurance for 3 days $175.00 and the car rate $43 for the 3 das we thought it was outrages and decided to take a cab to the resort which was only $35.00Reviewed 26 May 2017
review from![kayak]()
10.0
Great staffPros:Easy pick up and drop offCons:NothingReviewed 27 Feb 2017
review from![kayak]()
2.0
Rates were double my reservation...Pros:NothingCons:My rate for a rental in DR was surprisingly affordable when I booked online. I went ahead and purchased the insurance made available during booking. When I arrived at the rental counter, additional insurance was required with the rental, regardless of the policy I'd purchased (mistakenly believing it was part of Alamo's a la carte options). So I had a useless insurance policy and the required Alamo insurance more than doubled the online quote. Bastards.Reviewed 21 Feb 2017
review from![kayak]()
5.2
Punta Cana airport rentalPros:Exterior of vehicle delivered was not cleanedReviewed 22 Jan 2017
review from![kayak]()
9.2
Todo bienPros:Good vehicle, no problems. Upon drop off, the driver drove us to the terminal. Nice touch.Cons:Hidden fees. Booked through kayak and was not aware we have to pay additional Insurance when got to check in.Reviewed 19 Dec 2016
review from![kayak]()
6.0
Car Rental in the Dominican RepublicPros:We had a few problems with Alamo but Rosario Rodríguez looked after everything for us. She saved the rental experience with Alamo.Cons:There is a mandatory insurance in the Dominican Republic you must pay which is very expensive. Kayak does not tell you about it when you reserve your car which is very wrong !!!!!!.This insurance us very expensive !!!!!Reviewed 3 Nov 2016
review from![kayak]()
4.4
Cons:I have take a insuranceReviewed 30 Jul 2016
review from![kayak]()
2.0
Terrible: I reserved a car and there were no cars!Pros:NothingCons:There were no cars! I reserved a car for 4:00 pm and got there, and they told me a car had to come from another town which would be there at 5:30. Worst experience ever. Would not recommend whatsoever. Alamo at PUJ airport.Reviewed 7 Jul 2016
review from![kayak]()