Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Pros: Pleasant staff
Cons: Need to fill out to many forms at counter
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3.6
Cons: took 1hr and 20 min waiting for one family in front of us to get a car.
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2.0
Punta Cana
Pros: I was able to go where and when I wanted to
Cons: Price was not honored. Wasn’t the vehicle I ordered. Had to negotiate a price . Had to negotiate insurance . Wasn’t helpful to make reservations with Alamo.!not a pleasant experience when beginning a vacation
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4.4
Willing and capable staff with terrible resources and facility.
Pros: The staff at counter and car pick up and drop off were excellent.
Cons: The type of vehicle being rented was not available in a timely fashion. The vehicle once supplied was terrible. Bald tires, noisy engine a poor performing vehicle.
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2.0
My flight was delayed. Alamo closed and I left without transportation.
Cons: My flight was delayed. Alamo was aware of my flight number because it was notified by reservation and they are at the airport. Alamo closed and I left without transportation at the airport. I will never book again. I had a bad time and I was distressed to stay without transportation in a country that did not know anyone. I had to settle with another company.
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4.0
Pros: Decent car
Cons: Got completely ripped off. Alamo did not honor the price I signed up for and forced me to to pay over $400 when I signed up for a car that was supposed to cost $137
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2.0
Cons: I did not rent the car because when we got there and we showed the rate we had the guy keep saying that is impossible you have no insurance he wanted to charge us insurance for 3 days $175.00 and the car rate $43 for the 3 das we thought it was outrages and decided to take a cab to the resort which was only $35.00
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10.0
Great staff
Pros: Easy pick up and drop off
Cons: Nothing
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2.0
Rates were double my reservation...
Pros: Nothing
Cons: My rate for a rental in DR was surprisingly affordable when I booked online. I went ahead and purchased the insurance made available during booking. When I arrived at the rental counter, additional insurance was required with the rental, regardless of the policy I'd purchased (mistakenly believing it was part of Alamo's a la carte options). So I had a useless insurance policy and the required Alamo insurance more than doubled the online quote. Bastards.
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5.2
Punta Cana airport rental
Pros: Exterior of vehicle delivered was not cleaned
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2.0
Car General condition
Pros: The car was a disaster and expensive...
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9.2
Todo bien
Pros: Good vehicle, no problems. Upon drop off, the driver drove us to the terminal. Nice touch.
Cons: Hidden fees. Booked through kayak and was not aware we have to pay additional Insurance when got to check in.
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10.0
Pros: Pleasant staff
Cons: Need to fill out to many forms at counter
review from
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10.0
Great staff
Pros: Easy pick up and drop off
Cons: Nothing
review from
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9.2
Todo bien
Pros: Good vehicle, no problems. Upon drop off, the driver drove us to the terminal. Nice touch.
Cons: Hidden fees. Booked through kayak and was not aware we have to pay additional Insurance when got to check in.
review from
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3.6
Cons: took 1hr and 20 min waiting for one family in front of us to get a car.
review from
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2.0
Punta Cana
Pros: I was able to go where and when I wanted to
Cons: Price was not honored. Wasn’t the vehicle I ordered. Had to negotiate a price . Had to negotiate insurance . Wasn’t helpful to make reservations with Alamo.!not a pleasant experience when beginning a vacation
review from
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4.4
Willing and capable staff with terrible resources and facility.
Pros: The staff at counter and car pick up and drop off were excellent.
Cons: The type of vehicle being rented was not available in a timely fashion. The vehicle once supplied was terrible. Bald tires, noisy engine a poor performing vehicle.
review from
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2.0
My flight was delayed. Alamo closed and I left without transportation.
Cons: My flight was delayed. Alamo was aware of my flight number because it was notified by reservation and they are at the airport. Alamo closed and I left without transportation at the airport. I will never book again. I had a bad time and I was distressed to stay without transportation in a country that did not know anyone. I had to settle with another company.
review from
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4.0
Pros: Decent car
Cons: Got completely ripped off. Alamo did not honor the price I signed up for and forced me to to pay over $400 when I signed up for a car that was supposed to cost $137
review from
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2.0
Cons: I did not rent the car because when we got there and we showed the rate we had the guy keep saying that is impossible you have no insurance he wanted to charge us insurance for 3 days $175.00 and the car rate $43 for the 3 das we thought it was outrages and decided to take a cab to the resort which was only $35.00
review from
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2.0
Rates were double my reservation...
Pros: Nothing
Cons: My rate for a rental in DR was surprisingly affordable when I booked online. I went ahead and purchased the insurance made available during booking. When I arrived at the rental counter, additional insurance was required with the rental, regardless of the policy I'd purchased (mistakenly believing it was part of Alamo's a la carte options). So I had a useless insurance policy and the required Alamo insurance more than doubled the online quote. Bastards.
review from
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5.2
Punta Cana airport rental
Pros: Exterior of vehicle delivered was not cleaned
review from
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2.0
Car General condition
Pros: The car was a disaster and expensive...
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