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10.0
Eddie at TYS airport check in desk was extremely helpful and courteous! Pacifica rental was new and comfortable. Drop off at PSP was a breeze. Very friendly attendant!Reviewed 11 Nov 2022
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10.0
Dropping off the car at 5.30 AM was really quick and convenient! The car was clean and well-maintained.Reviewed 25 Oct 2022
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10.0
My rental was simple and (mostly) straightforward. I had to make an itinerary change for the end of my trip, and that introduced a few twists, but the local Alamo manager cleaned it all up fast. Car worked great, dropoff was fast and simple, and my experience was all a-one.Reviewed 21 Oct 2021
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10.0
Pros:Every thingReviewed 6 Apr 2021
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8.0
Pros:Very nice new car. Lady at the drop off was very friendly and pleasant to work with.Cons:Windshield was very streaky and not clean inside. Car had damage when I picked it up, nobody was there to report it to. The one way fees are expensive and I didn't see any indication about fees until you are signing up for the rental.Reviewed 7 Dec 2020
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8.0
Cons:Car smelled of stale cigarette smoke. NastyReviewed 18 Aug 2020
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10.0
Pros:Friendly helpful easy good experience.Cons:Nothing, good experience, but the bottom line that I rented from Alamo was it was the best price out of all the competition.Reviewed 13 Aug 2020
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5.6
Cons:The inside of the windshield very dirtyReviewed 8 Aug 2020
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10.0
Pros:From pick up to drop off everything was easy and great. All Alamo representatives were great.Cons:Nothing, it was all good. Great easy rental experience.Reviewed 2 Aug 2020
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6.0
Cons:Nice car that we picked up at the Knoxville airport TYS.... we had a frriendly staff but they sent us to the parking lot to get car without any staff checking the mini van with us. When we drove 2 hours to drop it off at the Tri Cities airport TRI... we left key with the staff without anyone checking the car again but simply handing them the keys and saying goodbye .I got a call later that evening asking about a dent somewhere on the car.... I explained we had not reviewed the car with the Knoxville staff and we had no incidences in the 3 hours we had the car.... BUT both staffs should have looked and reviewed the car before and after use with me so that all would have been documented and there would have been no questions. Thank you Amy Williams 423-360-7369Reviewed 3 Feb 2020
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10.0
Pros:Pick up at counter was superb. Staff was great!Reviewed 2 Feb 2020
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8.4
Pros:The staff were great. When I picked up the car, the exterior was NOT clean. When I returned it, I told the rep about my experience and she made it "all right" by giving me an expected credit. That was really a nice touch.Reviewed 31 Dec 2019
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