Book Thrifty hire cars in Reno

Reno, NV, United States
29 Sep — 6 Oct
Reno, NV, United States
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" and clean"(in 2376 reviews)
"The "(in 959 reviews)
"So amazing from Brad"(in 242 reviews)

Cons

"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
""Nothing, noe.""(in 2242 reviews)

Reviews for Thrifty in Reno

Overall rating7.0 GoodBased on 71 reviews
Cleanliness
7.5
Comfort
7.2
Overall
6.9
Pick-up/Drop-off
6.8
Value for money
7.0

Recent reviews

Traveller rating
12
7
6
6
0
Find reviews that mention:
6.0
Pros:Everything with the exception of below.Cons:Only two counters open and had to wait 45 minutes just to get to a counter.Reviewed 5 Dec 2020
review fromkayak
2.0
Cons:I tried canceling this booking less than 24 hours after paying, due to the California wildfires. I was told I could cancel since it hadn’t been 24 hours yet, but weeks have gone by and not one worker is willing to help issue a refund...Reviewed 28 Sep 2020
review fromkayak
7.2
Pros:The staff was friendly and the car was fineCons:Allow a customer to cancel a reservation that is no longer neededReviewed 21 Sep 2020
review fromkayak
2.0
Cons:I booked and paid for this car. Had to change my trip due to COVID and could not change or modify do I lisf th Ed money I put down when I cancelled. In what way was this okay. Will NEVER NEVER NEVER book with Thrifty again. Money mongrels.Reviewed 16 Jul 2020
review fromkayak
7.2
Cigarette smokeCons:This car drunk of cigarette smoke to the point where I had to open the windows to not feel sick. I thought I must have missed a selection box for smoking or non-smoking, so we didn't return the car and ask for another one at the time of pick up. However, at the time of drop off we spoke to Thrifty about it, since we learned that they have s no-smoking policy in their cars, and they gave us a free day of rental. The moral of the story is that if you are given a car that smells like cigarette smoke, go immediately back to the counter and ask for another car.Reviewed 31 May 2016
review fromkayak
10.0
Pros:friendly staff, easy pick upReviewed 14 Jul 2020
review fromkayak
4.0
Pros:Better mileage than expectedCons:Pick up: disaster. Despite having RESERVED a mini-van class car, there was none available when I arrived. What's the point of a reservation? Instead they "upgraded" me to a CRV, which has half the storage space. Extremely unhappy because I planned to move across the country in the larger car, not a tiny CRV.Reviewed 6 Dec 2020
review fromkayak
4.4
Cons:The heat in the car barely worked. I’d occasionally get a draft of warm air. The attendant who received the car when I returned it even said the heater didn’t work. I also couldn’t get a straight answer from anyone when I called about being able to return the car before 6am. When I pulled up at 530 to wait, the attendant at Hertz said she could take the car. Better communication by phone would’ve been appreciated. And nobody told me just go into the parking garage and take the car. I expected there to be some vehicle check out process where I looked the car over for damage before leaving as I have with other rental companies.Reviewed 27 Nov 2019
review fromkayak
2.0
Pros:Nothing to be honest. Line to check out was terribly long and the condition of the car they gave us was disgusting. Don’t waste your money with this rental company.Cons:Condition of the car was disgusting. Brown stains coated the inside of the seats and ceiling. There was a burned hole in the driver’s seat. We tried to talk with someone about getting a different car and they told us there wasn’t anything they could do.Reviewed 4 Jul 2021
review fromkayak
4.0
Cons:They should’ve had the vehicle I signed up for in advance ready and available for me. Also there were too many add on fees when I arrived to pick up vehicle.Reviewed 14 Jun 2021
review fromkayak
7.6
Pros:We were quoted and paid for a mid size care (their choice) However, when we got to the rental place we were told all they had for us was a huge 5 seat truck. We had to pay quite a bit more to get a car on top of what we had already paid.Cons:Funny that for the discount price we had secured , the only thing we could get was a huge truck. They said that was the only vehicle they would give us to honor the price we had been quoted. Obviously this was a ploy to get more money. We had to double the price in order to get a car.Reviewed 18 Jul 2019
review fromkayak
10.0
Friendly helpful counter representativePros:I wound up coming late for the car pick up. Agent was helpful and friendly. He actually appeared interested in our trip to Disneyland fro the grandson/sons birthday.Cons:Calling the 800 number in a panic about picking up the car late. Communicating the problem and understanding the answer was difficultReviewed 24 Jan 2017
review fromkayak

Where can I find Thrifty hire cars in Reno?

2001 East Plumb Lane, Thrifty car hires

Address

2001 East Plumb Lane

Hours

Monday08:30 - 23:59
Tuesday08:30 - 23:59
Wednesday08:30 - 23:59
Thursday07:30 - 23:59
Friday08:30 - 23:59
Saturday08:30 - 23:59
Sunday07:30 - 23:59

Phone

+1 877 283 0898

Good to know

Most popular location

2001 East Plumb Lane

Most popular car type

Intermediate

FAQs about hiring a car from Thrifty in Reno

  • Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Thrifty in Reno.

  • Thrifty has 1 car hire location in Reno. Take a look at our Thrifty hire location map to find the best car hires near you.

  • Yes

  • Yes