Would have been an excellent review but a few items in the car did not work USB adapter, some of the features on the screens and most importantly tire pressure was off by 17 lbs under inflated and 10 lbs inflated on other wheels. That is scary and very important to me on safetyReviewed 8 Nov 2023
review from
2.0
Pros:nice upgrade on carCons:waited 1 hr for our car...unacceptableReviewed 27 Apr 2021
review from
4.0
Cons:Pickup was very cumbersome. Why do I have to re-give all the same address/phone number/credit card details over the counter that I gave when I made the reservation? The system should have all my details. Just give me the keys. It shouldn't take 15 minutes of back and forth to check each person in. The line to wait at the counter was longer than the flight to Orange County was!Reviewed 27 Apr 2021
review from
4.0
Pros:Staff was great at pick up and dropoffCons:The quality of the vehicle. Given a vehicle with a big dent in the door. Purchased the package that I could choose my own vehicle only to find out I needed to pay an upgrade for a mustang if I wanted. I will not use the choose your vehicle option because I did not get to choose .Reviewed 16 Apr 2021
review from
6.0
Pros:staff was ok...drop off was great.Cons:They did not have my car ready when I got there..They gave me a car with 58,000 miles on it...Reviewed 15 Apr 2021
review from
10.0
Pros:The staff was very friendly at the Orange County airport. The pick-up was super easy and fast with no wait time. I did get there early and they were able to adjust my pick-up time accordingly.Cons:I noticed all the employees were Spanish and weren't fluent in English. The staff member that was helping me out had a little trouble understanding my English but I didn't think it was a problem.Reviewed 1 Apr 2021
review from
2.0
Pros:Nothing didn’t pick up the car.Cons:Better customer serviceReviewed 14 Mar 2021
review from
6.0
Pros:Fast checkoutCons:The car was old and it smelled like smoke and fragrance. All my clothes and suitcase smelled the same after being in the car.Reviewed 8 Feb 2021
review from
10.0
Pros:Friendly staffCons:Better rates for long term car rentals.Reviewed 4 Jan 2021
review from
10.0
Pros:Great car, great price.Reviewed 31 Dec 2020
review from
10.0
Pros:Easy pick up and drop off.Reviewed 6 Dec 2020
review from
6.0
Cons:The car’s oil engine light came on. Drop off at LAX was a hassle. The shuttles are NOT observing COVID19 safety regulationsReviewed 29 Nov 2020