Prices are in New Zealand Dollars.

Artotel Hotel Surabaya

Jl Dr Soetomo 79 - 81, Surabaya 60264, Indonesia
+62 315 689 000

Cheapest
rate per night

8.6

Excellent
based on 3,201 reviews
Artotel Hotel Surabaya - Surabaya, East Java, Indonesia
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Provider Nightly total
Agoda.com $41
Agoda.com

Good to know

Distance to city centre 4.3 km
Location rating 7.9
Nearest airport Surabaya Juanda
Distance to airport 12.0 km

Rooms

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Reviews

Pros

Cons

Traveller rating

139
94
9
5
0

Time of year

Traveller type

Show reviews that mention

+
bed room in 45 reviews
design of the hotel in 29 reviews
dirty room in 82 reviews
early check in 13 reviews
good breakfast in 93 reviews
good room in 105 reviews
good selection in 4 reviews
grab car in 3 reviews
hotel a good in 6 reviews
limited choice in 5 reviews
modern art in 32 reviews
near from city in 17 reviews
new hotel in 59 reviews
parking lot in 13 reviews
staff are friendly in 113 reviews
strategic location in 80 reviews
surabaya in 8 reviews
swimming pool in 17 reviews
value for money in 44 reviews
wifi connection in 12 reviews
  • Good
    Sep 2019
    6.7

    good location. near city center. view from room is excellent.

    the toilet is leaking a bit. quite small room. no fridge

  • Excellent
    Sep 2019
    9.2

    The hotel design

    No hair dryer

  • Excellent
    Sep 2019
    9.6

    Travellers choice hotel. Comfy See my earlier comments too

    See my earlier comments too

  • Excellent
    Sep 2019
    10.0

    The people of Artotel are charming and greeted us well especially "Rayray". Very comfortable speaking to her and very2 helpful person with good information on Surabaya. Everything is reachable from the hotel viz shopping, food, entertainment etc. We love the artworks and sculpture displayed.

    Could have been better if the breakfast is with more continental variety. Add more from the bakery like croissant and buns. Should have an egg counter.

  • Okay
    Sep 2019
    5.4

    The hotel lobby is nice as it is filled with artistic pieces. The breakfast was pretty good too.

    For a hotel to have an artistic theme, I had expected for it to be detailed, however, the walls are dirty (room). The bed sheet had stains and torn too - not much but it’s enough to be visible. Lastly, I called to make a reservation in the spa but the staff didn’t seem to know how to speak in English hence she hung up on me. For the hotel to be situated in an upscale neighborhood, I believe it is important that everyone should at least speak basic English and if really not possible, please teach them not to be rude. I tried calling back at the Spa but they kept on hanging up on me. I didn’t have the chance to ask for a room change since we were just there for a night but our stay was really disappointing.

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About

Overview

With a stay at ARTOTEL in Surabaya, you'll be within a 5-minute drive of Surabaya Town Square and Tunjungan Plaza. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 3,201 reviews

9.5

WiFi

9.0

Service

7.3

Breakfast

1.7

Wellness

Things to know

  • Friendly atmosphere
  • Clean rooms
  • Comfortable beds
  • Stylish hotel

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Disabled access
Business centre
Car hire
Internet
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Spa
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Airport Shuttle (Surcharge)
Free parking
Designated smoking area
Non-smoking rooms available
Terrace/Patio
Lift
Concierge service
Laundry facilities
Hairdryer
Coffee shop
Safe
Pets not allowed
Storage available
Free valet parking
Grill
Hot tub
Cable or satellite TV

Photos

Artotel Hotel Surabaya - Surabaya - Building All photos (21)
Artotel Hotel Surabaya - Surabaya - Bathroom Bathroom (1)
Artotel Hotel Surabaya - Surabaya - Bedroom Bedroom (5)
Artotel Hotel Surabaya - Surabaya - Building Building (1)
Artotel Hotel Surabaya - Surabaya - Living room Living room (1)

Location

Most popular landmarks

  • Mpu Tantular Museum 1.2 km
  • Surabaya Town Square 1.3 km
  • Surabaya Zoo 1.4 km
  • Sharp Bamboo Monument 2.1 km
  • Joko Dolog Statue 2.4 km
  • Tunjungan Plaza 2.5 km

Surabaya travel guide

Learn about Surabaya on KAYAK

Getting Around

Surabaya Juanda 12 km
Malang 71.4 km

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