St. Louis hotels near Citygarden
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Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 9.1 Excellent
Based on 1,147 reviews
All reviews
- All reviews
Excellent
10.0
Pros: 530 kickback.
Excellent
9.4
Pros: Provided breakfast and dinner with happy hour
Excellent
8.8
Pros: They were very pet friendly. I had my dog with and had no issues. Flat rate 15$ a day.
Excellent
10.0
Pros: We loved the happy hour with free drinks and snacks. The hotel and rooms were extremely clean and beautiful. This is a great location for tourists because it's literally right next to the arch, and a very short walk to anything else in the city.
Excellent
10.0
Pros: Complimentary breakfast and evening happy hour.
Excellent
8.0
Pros: Comfortable, quiet, and great location with a generous breakfast, evening 'recepti
Excellent
10.0
Pros: The staff was very friendly and efficient, delicious breakfast, beautiful hotel!
Excellent
10.0
Pros: The pool area was very nice. We felt like we saved a lot of money on food because the hotel had the evening kickback with enough food to make a meal of it and a nice free breakfast. The adult beverages were a big bonus. This is the perfect place to stay with children.
Excellent
10.0
Pros: My whole stay at the Druery inn was my favorite. From the excellent customer service. They go above and beyond letting you know how important you are that you’re there! They gave me coffee for the night! Told us where to park, put us in the best room! Very quiet, close to the pool. CBC Only allows 10 people in the pool at this time. Very easy to make reservations! Breakfast was amazing. Hospitality 10+
Good
6.0
Pros: within walking distance to numerous tourist spots downtown
fairly decent free breakfast
Excellent
9.7
Pros: Seriously hard to beat for the money. The evening happy hour is a full dinner and the breakfast is great. Location is wonderful and we had a great view of the river and arch from our room. Also, the gym had new machines and was super clean!
Excellent
9.6
Pros: Location, comfort, amenities, friendly staff
Details
Reviews
Overall 9.1 Excellent
Based on 1,147 reviews
Cleanliness
9.3
Comfort
9.3
Location
9.5
Services
9.2
Staff
9.4
Value for money
8.6
10.0 Excellent
Pros: 530 kickback.
Cons: Nothing.
9.4 Excellent
Pros: Provided breakfast and dinner with happy hour
Cons:
8.8 Excellent
Pros: They were very pet friendly. I had my dog with and had no issues. Flat rate 15$ a day.
Cons: Beds were hard
10.0 Excellent
Pros: We loved the happy hour with free drinks and snacks. The hotel and rooms were extremely clean and beautiful. This is a great location for tourists because it's literally right next to the arch, and a very short walk to anything else in the city.
Cons:
10.0 Excellent
Pros: Complimentary breakfast and evening happy hour.
Cons: Strong chlorine odor around the pool.
8.0 Excellent
Pros: Comfortable, quiet, and great location with a generous breakfast, evening 'recepti
Cons:
10.0 Excellent
Pros: The staff was very friendly and efficient, delicious breakfast, beautiful hotel!
Cons:
10.0 Excellent
Pros: The pool area was very nice. We felt like we saved a lot of money on food because the hotel had the evening kickback with enough food to make a meal of it and a nice free breakfast. The adult beverages were a big bonus. This is the perfect place to stay with children.
Cons:
10.0 Excellent
Pros: My whole stay at the Druery inn was my favorite. From the excellent customer service. They go above and beyond letting you know how important you are that you’re there! They gave me coffee for the night! Told us where to park, put us in the best room! Very quiet, close to the pool. CBC Only allows 10 people in the pool at this time. Very easy to make reservations! Breakfast was amazing. Hospitality 10+
Cons: None
6.0 Good
Pros: within walking distance to numerous tourist spots downtown
fairly decent free breakfast
Cons: "river scene" with statues on the lobby . . gave the whole lobby the smell of chlorine; ridiculous check-in situation: VERY limited parking in front of the hotel, so you have to wait for someone to pull out before you can pull in, then go check in and THEN they give you a voucher for the parking garage that is across the street; there are 4 elevators in this hotel; but our room was only accessed by one elevator . . . with no option of taking the stairs instead.
9.7 Excellent
Pros: Seriously hard to beat for the money. The evening happy hour is a full dinner and the breakfast is great. Location is wonderful and we had a great view of the river and arch from our room. Also, the gym had new machines and was super clean!
Cons: The pool and hot tubs need a refresh but are perfectly serviceable.
9.6 Excellent
Pros: Location, comfort, amenities, friendly staff
Cons: Nothing
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 9.0 Excellent
Based on 520 reviews
All reviews
- All reviews
Okay
4.8
Pros: Free parking, decent wifi.
Excellent
8.0
Pros: Rooms had fridge and microwave, complementary meals and snacks were very substantial and mostly well made, and hotel was easy to get around in and very spacious and clean.
Did a great job accommodating early check in requests and late check out as needed for a very large group.
Excellent
10.0
Pros: What's not to like? Great breakfast! Parking was safe and inexpensive for the area. Super, super nice staff and manager!! Will be back!
Excellent
10.0
Pros: Staff is and was extremely helpful and polite, a really nice experience at a great hotel. Rooms were clean and smelled fresh , bathrooms were quite big for a hotel and fixtures were updated
Excellent
9.7
Pros: Great value with free parking, breakfast, and happy hour. Staff was courteous and friendly. Easy walk to Scottrade Center. Enjoyed dinner at Lombardo's too. Would stay here again.
Excellent
10.0
Pros: Food, location, and atmosphereven were all 5 stars!
Excellent
10.0
Pros: Free covered parking, good breakfast, clean rooms. Generally just good amenities.
Excellent
9.4
Pros: The staff was very friendly, especially Dee at the front desk.
Excellent
10.0
Pros: Breakfast was good. Beds and pillows were super comfortable.
Excellent
9.7
Pros: We were staying at the STL Union Station Drury for Pride weekend. The staff are always kind, helpful and attentive to your needs. Having the complementary breakfast and the "5:30 Kickback" is great as well. It was walking distance from all that we wanted to see and do on this weekend. Loved the stay, will do it again!
Excellent
8.0
Pros: Location is good.
Excellent
9.1
Pros: Pretty much everything, the extra s definitely don't cost extra.love all the free food and drink at Happy hour
Details
Reviews
Overall 9.0 Excellent
Based on 520 reviews
Cleanliness
9.3
Comfort
9.2
Location
9.0
Services
9.0
Staff
9.4
Value for money
8.6
4.8 Okay
Pros: Free parking, decent wifi.
Cons: No window in the room. Poor bathroom design (couldn't open the door if someone was at the sink). 1 elevator and it takes forever to get anywhere. The location feels a little creepy if you are walking back at night.
8.0 Excellent
Pros: Rooms had fridge and microwave, complementary meals and snacks were very substantial and mostly well made, and hotel was easy to get around in and very spacious and clean.
Did a great job accommodating early check in requests and late check out as needed for a very large group.
Cons: Pool was closed for repairs.
10.0 Excellent
Pros: What's not to like? Great breakfast! Parking was safe and inexpensive for the area. Super, super nice staff and manager!! Will be back!
Cons:
10.0 Excellent
Pros: Staff is and was extremely helpful and polite, a really nice experience at a great hotel. Rooms were clean and smelled fresh , bathrooms were quite big for a hotel and fixtures were updated
Cons:
9.7 Excellent
Pros: Great value with free parking, breakfast, and happy hour. Staff was courteous and friendly. Easy walk to Scottrade Center. Enjoyed dinner at Lombardo's too. Would stay here again.
Cons: Staff apologized for construction but it was quiet over the weekend and didn't bother us at all. (Was told construction would end March 2016.) Room was on the small side but comfortable.
10.0 Excellent
Pros: Food, location, and atmosphereven were all 5 stars!
Cons:
10.0 Excellent
Pros: Free covered parking, good breakfast, clean rooms. Generally just good amenities.
Cons: The free evening food and drinks ends at 7 and we just missed it. This was obviously our own fault for not arriving on time, but it's still a little disappointing that the free drinks don't run as late as they do at most other hotels.
The hotel staff accidentally told us the wrong room number, so we were trying to see if any of our keys worked when someone answered the door! Not a big deal, just a bit of a shock.
9.4 Excellent
Pros: The staff was very friendly, especially Dee at the front desk.
Cons:
10.0 Excellent
Pros: Breakfast was good. Beds and pillows were super comfortable.
Cons: Would have liked to have had bacon on the breakfast buffet.
9.7 Excellent
Pros: We were staying at the STL Union Station Drury for Pride weekend. The staff are always kind, helpful and attentive to your needs. Having the complementary breakfast and the "5:30 Kickback" is great as well. It was walking distance from all that we wanted to see and do on this weekend. Loved the stay, will do it again!
Cons: We had a third person with us and opted for the roll away bed. The first one we received had a bug in it.Once notified, the staff quickly replaced it but the mattress on the second bed left a lot to be desired. Very flat and uncomfortable.
8.0 Excellent
Pros: Location is good.
Cons: Pool hours!
9.1 Excellent
Pros: Pretty much everything, the extra s definitely don't cost extra.love all the free food and drink at Happy hour
Cons: Beds seemed small and not the most comfortable.
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 8.9 Excellent
Based on 432 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The free hot breakfast was amazing and the hot meal in the evening was good also. They give you a drink ticket for 3 free alcoholic drinks per night with the hot dinner. Really saves on money for food if you can get 2 free meals a day with them. Within walking distance of Busch Stadium, the tram pick-up for the Budweiser Brewery Tours, and the St. Louis Arch. Great location!!
Excellent
10.0
Pros: The staff was very friendly and helpful! The rooms were lovely and clean and comfortable. Loved being able to swim in the indoor pool. And the "extras' were all free! Great hotel!
Excellent
10.0
Pros: Free Parking
Free Sodas
Free Hot Breakfast
Friendly and helpful staff!
Excellent
10.0
Pros: Went for a weekend stay to watch a football game. It's across the street from the stadium. They had a nice breakfast as well as a pleasant evening snack gathering which could be a low key dinner as well. The staff was quite helpful with suggestions and nicely accommodated my need for extended parking until after the game. Everything on this trip went right, and the room itself was a pleasure.
Details
Reviews
Overall 8.9 Excellent
Based on 432 reviews
Cleanliness
8.9
Comfort
8.9
Location
9.2
Services
8.7
Staff
9.3
Value for money
8.5
10.0 Excellent
Pros: The free hot breakfast was amazing and the hot meal in the evening was good also. They give you a drink ticket for 3 free alcoholic drinks per night with the hot dinner. Really saves on money for food if you can get 2 free meals a day with them. Within walking distance of Busch Stadium, the tram pick-up for the Budweiser Brewery Tours, and the St. Louis Arch. Great location!!
Cons: nothing
10.0 Excellent
Pros: The staff was very friendly and helpful! The rooms were lovely and clean and comfortable. Loved being able to swim in the indoor pool. And the "extras' were all free! Great hotel!
Cons:
10.0 Excellent
Pros: Free Parking
Free Sodas
Free Hot Breakfast
Friendly and helpful staff!
Cons:
10.0 Excellent
Pros: Went for a weekend stay to watch a football game. It's across the street from the stadium. They had a nice breakfast as well as a pleasant evening snack gathering which could be a low key dinner as well. The staff was quite helpful with suggestions and nicely accommodated my need for extended parking until after the game. Everything on this trip went right, and the room itself was a pleasure.
Cons: Can't think of anything.
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
The Westin St. Louis unveils their newly renovated 255 oversize modern loft-style rooms and suites. Experience inspired events, marked with brand-leading personalized service. Whether in town for business or leisure, Westin St. Louis is at the heart of St. Louis and all it has to offer. Positioned in historic Cupples Station, Westin is just steps to the Federal Courthouse, Ballpark Village, Busch Stadium and the Gateway Arch. Located within the business hub of Downtown St. Louis, Westin is situated just blocks from Enterprise Center, America’s Center (Convention Center), Edward Jones Dome and Washington Avenue. While you visit, escape and explore the city’s many attractions and neighborhoods, easily accessed via the MetroLink light rail system with a stop just outside our door.
Overall 8.8 Excellent
Based on 1,621 reviews
All reviews
- All reviews
Excellent
8.0
Pros: We loved thw beds! We just wanted to slunber. Loved the spa bathroom. LIked having a robe. Good food. Nice tv. Spacious room! We felt special. This was a staycation for me and my senior mom. She enjoyed herself immensely.
Excellent
10.0
Pros: The room was very nice and the bathroom was amazing.
Excellent
8.2
Pros: there was a lot of hidden taxes and parking is $20 a night. Also you have to pay $13 a day for wifi. I would expect these fees to be included in the price, kind of disappointed but not a big deal. Just kind of annoying
Mediocre
3.7
Good
7.4
Pros: Nicely appointed rooms and great location to Busch Stadium.
Excellent
8.5
Pros: Bed was comfortable. Big rooms and nice rain shower.
Good
6.2
Pros: We stay at this hotel a few times a year. It's clean. The rooms are huge. And the beds are comfortable. We will almost certainly stay here again.
Good
6.8
Pros: Location to downtown sites. Spacious room - very clean. COOL FEATURE - for $5 Westin will supply you with workout shirt, shorts, shoes (if you forgot them or just don't want some stinkiness in your bag for the trip home). Restaurant staff was very friendly and had. O problem getting hot water for me for the provided in-room tea bags.
Okay
5.1
Pros: old average accomadation
Excellent
9.7
Pros: They gave us a very nice clean room on the top floor overlooking the stadium and arch. Bathroom had a decent sized bathtub!
Excellent
10.0
Pros: High ceilings and plenty of space in the room. Extra large bathroom as well. Very nicely decorated. Noon checkout.
Good
6.8
Pros: The rooms are very nice, clean, spacious, and comfortable. The bathroom specifically was lovely and very clean.
Details
Reviews
Overall 8.8 Excellent
Based on 1,621 reviews
Cleanliness
9.1
Comfort
9.0
Location
9.4
Services
8.9
Staff
8.9
Value for money
8.1
8.0 Excellent
Pros: We loved thw beds! We just wanted to slunber. Loved the spa bathroom. LIked having a robe. Good food. Nice tv. Spacious room! We felt special. This was a staycation for me and my senior mom. She enjoyed herself immensely.
Cons: There was a high pitched humming noise, like from something mechanical, coming from outside the room. It wasn't too loud, but you could hear it. I don't know if it was the hotel itself, or noise from the street. We were on a higher floor as well.
10.0 Excellent
Pros: The room was very nice and the bathroom was amazing.
Cons: Nothing
8.2 Excellent
Pros: there was a lot of hidden taxes and parking is $20 a night. Also you have to pay $13 a day for wifi. I would expect these fees to be included in the price, kind of disappointed but not a big deal. Just kind of annoying
Cons:
3.7 Mediocre
Pros:
Cons: Was suppose to check in after 3 didn't get 1 room till 5:30 and didn't get the other 2 rooms until 8:30 at night. Some of our group had to change clothes in the hotels public restroom. Front desk staff was not very helpful probably will not stay there again.
7.4 Good
Pros: Nicely appointed rooms and great location to Busch Stadium.
Cons: There are too many extras that the customer has to pay for. The Internet was $12.00 per day and the cost for drinks and food in the hotels restaurant were not a good value at all. We found ourselves going to the Hilton, just a block away, for these amenities.
8.5 Excellent
Pros: Bed was comfortable. Big rooms and nice rain shower.
Cons: Nearby bridge construction makes it difficult to access. Said bar was closed when there were still people in it. Took forever to check out - one agent to handle phones and checkout. Then I needed change for a valet tip so skipped the front desk and asked the restaurant - took over 5 minutes to finally get my change. Staff all friendly and tried to be helpful but the actual result was frustrating.
6.2 Good
Pros: We stay at this hotel a few times a year. It's clean. The rooms are huge. And the beds are comfortable. We will almost certainly stay here again.
Cons: The cleaning staff was very aggressive in there multiple attempts to enter the room while we slept in till about 10. And then while we were showing and getting ready to leave. Needless to say it was uncomfortable and frustrating.
There was also construction at the entrance of the hotel this time during our stay. The room was loud. And the street and sidewalks were a mess.
6.8 Good
Pros: Location to downtown sites. Spacious room - very clean. COOL FEATURE - for $5 Westin will supply you with workout shirt, shorts, shoes (if you forgot them or just don't want some stinkiness in your bag for the trip home). Restaurant staff was very friendly and had. O problem getting hot water for me for the provided in-room tea bags.
Cons: Food options were pricey - especially in-room. No hot tub (was really hoping for this esp after long days during biz trip and when cold out). Fitness Center has nice footprint and facilities but could be better equipped (more weight options - less cardio machines). They tried charging me for parking ($20) even though I arrived via Uber & told them I had no need for their parking services when I checked in the night before.
5.1 Okay
Pros: old average accomadation
Cons: difficult communication a change of date
I actually paid twice for a room!!
Oh well!
9.7 Excellent
Pros: They gave us a very nice clean room on the top floor overlooking the stadium and arch. Bathroom had a decent sized bathtub!
Cons: Downtown location means that you will pay at least $20 per night for parking! Hallway noise seemed to come in a bit louder than in other places I've stayed.
10.0 Excellent
Pros: High ceilings and plenty of space in the room. Extra large bathroom as well. Very nicely decorated. Noon checkout.
Cons:
6.8 Good
Pros: The rooms are very nice, clean, spacious, and comfortable. The bathroom specifically was lovely and very clean.
Cons: There was a wedding booked downstairs and the music was so loud you could not sleep. When we complained we were told "You're not the only guest who've complained, hopefully it's over soon". That is not a solution and im sure not the first time that has been a problem for guests. I didn't book there to sit up until 11, I won't be back.
The Westin St. Louis unveils their newly renovated 255 oversize modern loft-style rooms and suites. Experience inspired events, marked with brand-leading personalized service. Whether in town for business or leisure, Westin St. Louis is at the heart of St. Louis and all it has to offer. Positioned in historic Cupples Station, Westin is just steps to the Federal Courthouse, Ballpark Village, Busch Stadium and the Gateway Arch. Located within the business hub of Downtown St. Louis, Westin is situated just blocks from Enterprise Center, America’s Center (Convention Center), Edward Jones Dome and Washington Avenue. While you visit, escape and explore the city’s many attractions and neighborhoods, easily accessed via the MetroLink light rail system with a stop just outside our door.
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
In the heart of St. Louis, Hampton Inn Gateway Arch Downtown is within a 5-minute drive of Gateway Arch and Busch Stadium. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 783 reviews
All reviews
- All reviews
Good
6.8
Excellent
9.7
Pros: The location was superb for being near the arch. The staff was excellent and changed my room for the second night to the top so I could see the arch, it was awesome!
Excellent
8.6
Pros: The staff was great, and extremely friendly. Children loved the complementary hot chocolate. I would stay here again.
Excellent
9.3
Pros: Friendly, proactive and helpful staff in all departments we dealt with... front office, housekeeping, food & beverage, even security.
View was great of the Arch and river
Excellent
10.0
Pros: Arrived Friday and they gave us our room early at no extra charge. The front desk staff was above and beyond amazing! Room was clean and we had upgraded to the arch view. They were "under construction " for remodeling on 2 of the floors but we never heard anything or saw anything. The ladies running the breakfast were outstanding and so sweet and energetic. It was all clean and very fresh food. Hope we make a point to go to st Louis again and will definitely stay there and recommend it to everyone. Thanks for having us!
Excellent
9.4
Pros: View of the Arch was amazing for our girls!
Excellent
10.0
Pros: I definitely liked the customer service rep named Andrew. When we arrived I told him that we were on our anniversary and he made a point to go and get us a bottle of Champagne. I will be definitely staying here when I visit St. Louis again!!
Excellent
9.7
Pros: Absolutely every staff person was polite, friendly and always seemed truly happy. I made a point to tell the front desk person along with other staff that I happened to interact with.
Excellent
8.0
Pros: The warmth and friendliness of the staff. The hotel was very clean and nicely decorated. This experience exceeded my expectations.
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Cons: $self.cons
Good
6.7
Pros: Good breakfast, quiet spacious rooms, friendly personnel
Good
7.0
Pros: It was quite, well equipped and well located. Very good value quality-price
Details
Reviews
Overall 8.8 Excellent
Based on 783 reviews
Cleanliness
9.0
Comfort
8.9
Location
9.1
Services
8.6
Staff
9.3
Value for money
8.3
6.8 Good
Pros:
Cons: Lack of pool towels despite multiple requests for more.
9.7 Excellent
Pros: The location was superb for being near the arch. The staff was excellent and changed my room for the second night to the top so I could see the arch, it was awesome!
Cons: Room 500 "with an arch view". It was the back wall of the pool building!
8.6 Excellent
Pros: The staff was great, and extremely friendly. Children loved the complementary hot chocolate. I would stay here again.
Cons: For a family, the room could use more drawer space. We did not use the pool or spa, because it did not appear very clean, and had a very strong chlorine smell.
9.3 Excellent
Pros: Friendly, proactive and helpful staff in all departments we dealt with... front office, housekeeping, food & beverage, even security.
View was great of the Arch and river
Cons:
10.0 Excellent
Pros: Arrived Friday and they gave us our room early at no extra charge. The front desk staff was above and beyond amazing! Room was clean and we had upgraded to the arch view. They were "under construction " for remodeling on 2 of the floors but we never heard anything or saw anything. The ladies running the breakfast were outstanding and so sweet and energetic. It was all clean and very fresh food. Hope we make a point to go to st Louis again and will definitely stay there and recommend it to everyone. Thanks for having us!
Cons: Pool was a bit cloudy but there was a bunch of kids in there before us.
9.4 Excellent
Pros: View of the Arch was amazing for our girls!
Cons: Elevator was slow
10.0 Excellent
Pros: I definitely liked the customer service rep named Andrew. When we arrived I told him that we were on our anniversary and he made a point to go and get us a bottle of Champagne. I will be definitely staying here when I visit St. Louis again!!
Cons: Beds!!!! Very Uncomfortable but the customer service, hands down made up for it!!
9.7 Excellent
Pros: Absolutely every staff person was polite, friendly and always seemed truly happy. I made a point to tell the front desk person along with other staff that I happened to interact with.
Cons: Our bed seemed to send both of us to the middle of the bed.
8.0 Excellent
Pros: The warmth and friendliness of the staff. The hotel was very clean and nicely decorated. This experience exceeded my expectations.
6.7 Good
Pros: Good breakfast, quiet spacious rooms, friendly personnel
Cons:
7.0 Good
Pros: It was quite, well equipped and well located. Very good value quality-price
Cons: Personnel little bit rud but still acceptable
In the heart of St. Louis, Hampton Inn Gateway Arch Downtown is within a 5-minute drive of Gateway Arch and Busch Stadium. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
Pool
Fitness centre
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
This hotel is 100pct non smoking. LEED Silver Certified, this former department store was re-imagined in 2011 as the Embassy Suites Downtown. Part of the MX District, a mixed-use urban redevelopment project connecting people, housing, business, jobs and recreation in the revitalized Washington Avenue district in downtown St. Louis, it has the best of the Embassy Suites attributes: - Complimentary made-to-order breakfast - Complimentary evening reception - Closed guest room corridor design eliminating atrium noise for a quiet night's sleep Comfort is key for business travelers. All suites offer: - Large suites with expansive ceiling heights - Separate bedroom and living room giving you space for work and space for you - 37-inch LCD Flat Panel TV in the bedroom and 42-once in the living room - Wet bar, refrigerator and microwave Your time is valuable: - Enjoy our on-site complimentary Precor Fitness Center before you head to breakfast - If you’re in a hurry, we even offer a grab-and-go station - Complimentary business center including print-from-suite capabilities - Our Atrium Restaurant offers American Fare for your dining pleasure - Within the MX district, six great restaurants offer culinary variety - An additional ten restaurants are within walking distance on Washington Ave Entertaining your team or clients is easy: - We are just three blocks from the Lumiere Place Casino Link - Busch Stadium, home of the St. Louis Cardinals, is just seven blocks away With access from I-70, I-64, I-44,and I-55, the Embassy Suites Downtown is only 14 miles from Lambert St. Louis International Airport and 1 block from the MetroLink Light Rail Convention Center Station.
Overall 8.8 Excellent
Based on 240 reviews
All reviews
- All reviews
Mediocre
3.4
Pros: Loved the proximity to all things downtown.
Excellent
10.0
Pros: Great business hotel very good location
Excellent
10.0
Pros: This place was fantastic. Everything from the room layout, to happy hour, to facilities provided. Nice, welcoming staff and very clean room.
Excellent
10.0
Pros: Very spacious suite. Excellent breakfast buffet. Great food at attached restaurant , Robust. Friendly helpful staff. Overall one of the best hotels we have ever stayed at. Will definitely stay here again.
Details
Reviews
Overall 8.8 Excellent
Based on 240 reviews
Cleanliness
8.9
Comfort
8.9
Location
9.1
Services
8.9
Staff
9.2
Value for money
8.1
3.4 Mediocre
Pros: Loved the proximity to all things downtown.
Cons: Drop something at the head of the bed Made the mistake of trying to find it. There was so much dust and filth I regretted even looking. I’m on the items that I found were half empty water bottles, 2x woman’s shirt, old dirty used diaper. Very gross. Minimal cleaning would of prevented that mess. It looked like there was NO CLEANING whatsoever.
10.0 Excellent
Pros: Great business hotel very good location
Cons:
10.0 Excellent
Pros: This place was fantastic. Everything from the room layout, to happy hour, to facilities provided. Nice, welcoming staff and very clean room.
Cons: Parking. No options for parking but I get it...it is downtown STL and options are limited. Just pricey to valet your car.
10.0 Excellent
Pros: Very spacious suite. Excellent breakfast buffet. Great food at attached restaurant , Robust. Friendly helpful staff. Overall one of the best hotels we have ever stayed at. Will definitely stay here again.
Cons:
This hotel is 100pct non smoking. LEED Silver Certified, this former department store was re-imagined in 2011 as the Embassy Suites Downtown. Part of the MX District, a mixed-use urban redevelopment project connecting people, housing, business, jobs and recreation in the revitalized Washington Avenue district in downtown St. Louis, it has the best of the Embassy Suites attributes: - Complimentary made-to-order breakfast - Complimentary evening reception - Closed guest room corridor design eliminating atrium noise for a quiet night's sleep Comfort is key for business travelers. All suites offer: - Large suites with expansive ceiling heights - Separate bedroom and living room giving you space for work and space for you - 37-inch LCD Flat Panel TV in the bedroom and 42-once in the living room - Wet bar, refrigerator and microwave Your time is valuable: - Enjoy our on-site complimentary Precor Fitness Center before you head to breakfast - If you’re in a hurry, we even offer a grab-and-go station - Complimentary business center including print-from-suite capabilities - Our Atrium Restaurant offers American Fare for your dining pleasure - Within the MX district, six great restaurants offer culinary variety - An additional ten restaurants are within walking distance on Washington Ave Entertaining your team or clients is easy: - We are just three blocks from the Lumiere Place Casino Link - Busch Stadium, home of the St. Louis Cardinals, is just seven blocks away With access from I-70, I-64, I-44,and I-55, the Embassy Suites Downtown is only 14 miles from Lambert St. Louis International Airport and 1 block from the MetroLink Light Rail Convention Center Station.
Pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Located right in the heart of downtown, Courtyard St. Louis Downtown/Convention Center is just steps away from countless restaurants and locales, including Busch Stadium, the City Museum and America's Convention Center Complex. After diving into the surrounding area, unwind in the comfort of our rooms and suites, complete with complimentary Wi-Fi, mini-refrigerators and pillowtop mattresses for your utmost relaxation. When hunger arises, stop by The Bistro for a delectable breakfast and dinner. Our active travelers can keep up their exercise routine courtesy of our 24-hour fitness center. Need to host an event? Reserve one of our two venues for your business meeting or social gathering. Feel free to utilize our available catering options and high-performance AV equipment to enhance your special occasion. Whether traveling for work or pleasure, Courtyard St. Louis Downtown/Convention Center provides the friendly service and thoughtful amenities necessary for a successful stay in the Gateway to the West.
Overall 8.8 Excellent
Based on 182 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Had a fantastic stay here. The room was VERY clean and modern. Have stayed at 5 other hotels downtown, and this will definitely be our go-to hotel in St. Louis from now on. Very happy with our decision.
Excellent
10.0
Details
Reviews
Overall 8.8 Excellent
Based on 182 reviews
Cleanliness
9.3
Comfort
9.2
Location
9.0
Services
8.9
Staff
8.8
Value for money
8.4
10.0 Excellent
Pros: Had a fantastic stay here. The room was VERY clean and modern. Have stayed at 5 other hotels downtown, and this will definitely be our go-to hotel in St. Louis from now on. Very happy with our decision.
Cons:
10.0 Excellent
Pros:
Cons: No bell man to assist with luggage
Located right in the heart of downtown, Courtyard St. Louis Downtown/Convention Center is just steps away from countless restaurants and locales, including Busch Stadium, the City Museum and America's Convention Center Complex. After diving into the surrounding area, unwind in the comfort of our rooms and suites, complete with complimentary Wi-Fi, mini-refrigerators and pillowtop mattresses for your utmost relaxation. When hunger arises, stop by The Bistro for a delectable breakfast and dinner. Our active travelers can keep up their exercise routine courtesy of our 24-hour fitness center. Need to host an event? Reserve one of our two venues for your business meeting or social gathering. Feel free to utilize our available catering options and high-performance AV equipment to enhance your special occasion. Whether traveling for work or pleasure, Courtyard St. Louis Downtown/Convention Center provides the friendly service and thoughtful amenities necessary for a successful stay in the Gateway to the West.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Experience outstanding hospitality in a prime downtown setting just steps from the Gateway Arch, Busch Stadium, and other renowned attractions. Relax in any of our 910 newly renovated, smoke-free guest rooms and suites. Dine at one of 4 on-site restaurants; Starbucks, RED Kitchen, Brewhouse, and Ruth's Chris Steakhouse. Our Four Diamond Award winning hotel is the ideal choice for corporate and leisure travelers.
Overall 8.7 Excellent
Based on 2,318 reviews
All reviews
- All reviews
Excellent
10.0
Good
7.7
Pros: Staff we awesome fitness center and restaurants awesome location is great room very plain and not impressed for the money
Good
6.0
Pros: The room was clean and the location was excellent.
Excellent
10.0
Pros: We liked:
The location
The Staff
The room
The cleanliness
The cocktails
The food
We love St Louis and will be back!
Excellent
10.0
Pros: Location was great, very clean
Excellent
10.0
Okay
4.5
Pros: Nice view and good customer service
Okay
4.0
Pros: Spectacular location steps from The Arch. Staff was helpful even though they didn’t solve my issue.
Good
7.4
Okay
5.1
Pros: Location
Excellent
8.5
Pros: The location
Excellent
8.2
Details
Reviews
Overall 8.7 Excellent
Based on 2,318 reviews
Cleanliness
8.9
Comfort
8.9
Location
9.4
Services
8.8
Staff
8.8
Value for money
8.0
10.0 Excellent
Pros:
Cons: Everything was wonderful for my stay. Beautiful view.
7.7 Good
Pros: Staff we awesome fitness center and restaurants awesome location is great room very plain and not impressed for the money
Cons: Cost of room for what we got horrible view and room not very luxury seen better rooms at smaller hotels for almost half the price
6.0 Good
Pros: The room was clean and the location was excellent.
Cons: The bedding was inadequate and there was no comforter. The hotel staff couldn't figure out how to send one up to the room and lied about giving a discount for poor service.
10.0 Excellent
Pros: We liked:
The location
The Staff
The room
The cleanliness
The cocktails
The food
We love St Louis and will be back!
Cons:
10.0 Excellent
Pros: Location was great, very clean
Cons: No pool is only negative
10.0 Excellent
Pros:
Cons: Was told that I could self park my car for $30 per day. On my first attempt I was told by a valet attendant that the parking lot was full and I could back out. The same attendant pulled into the same lot and proceeds to park a vehicle. Which I could have done myself. This lot remained “ full for the entire time I stayed at the hotel! 5 days! If that’s the case include the service! And you will have satisfaction across the board
4.5 Okay
Pros: Nice view and good customer service
Cons: Room was not thoroughly cleaned; magazines on floor behind desk and bathroom shower/tub was not clean. While showering, was very discussed to find hairs on the shower walls etc of previous occupants. Called housekeeping and they did come to clean bathroom.
4.0 Okay
Pros: Spectacular location steps from The Arch. Staff was helpful even though they didn’t solve my issue.
Cons: Booked the highest level room available as I hoped to have a view of The Arch from my room (many of the reviews I read indicated they were given rooms without a view). I figured that a suite would guarantee a room with a view of the Arch. When I arrived I was informed that the suites don’t have Arch views (go figure) and they had no other rooms with an Arch view available even if I were to downgrade my reservation. In a hotel with over 850 rooms i just don’t understand how that’s possible. When I asked for a manager she was kind enough to offer me club level access where I could see the Arch-but that wasn’t really the point. Suites were large but bathrooms were tiny, air conditioning vent was directly above the bed which made comfort difficult. And I could hear my neighbors “pillow talk” so loud that we might as well have been roommates. Great location but they need to solve for the numerous shortcomings.
7.4 Good
Pros:
Cons: When the hotel is packed.. the elevators break down.. searching for alternative route to the 16th! Floor..
Got stuck in the elevator with 7 others.. for about 10 min..
1 vending machine in lobby only!?!
5.1 Okay
Pros: Location
Cons: We checked in around 7pm. And the room had but been base up at. Just left as the last guest left it, dirty towels on the floor, dirty glasses, unmade bed etc. I informed staff, just asking them to make up the room while we went for dinner, since we just checked in and obviously wasn't done.
So we come back from dinner and they literally didn't do anything more than make the bed. Left the dirty towels, didn't give us new shampoo, which was completely gone, by the way. Have used water bottles. It was late, so I just delt with it. But really poor service!
8.5 Excellent
Pros: The location
Cons: There was not a pool. We wish it was in the description as we planned our whole afternoon around swimming.
8.2 Excellent
Pros:
Cons: vALET CALL DOWN WA DISCONTINUED DURING OUR STAY
Experience outstanding hospitality in a prime downtown setting just steps from the Gateway Arch, Busch Stadium, and other renowned attractions. Relax in any of our 910 newly renovated, smoke-free guest rooms and suites. Dine at one of 4 on-site restaurants; Starbucks, RED Kitchen, Brewhouse, and Ruth's Chris Steakhouse. Our Four Diamond Award winning hotel is the ideal choice for corporate and leisure travelers.
Experience contemporary comfort in the historic Midwest at Marriott St Louis Grand. With a coveted location in downtown St. Louis, Missouri, our hotel occupies the former building of the Statler Hotel, an icon of the St. Louis skyline since the 1900s. Enjoy our location near St. Louis highlights like Union Train Station, Ballpark Village, the Gateway Arch and Busch Stadium. Cap a full day of work or sightseeing with an exhilarating workout in our stacked fitness center. Greet the day with breakfast at our 8th Street Pantry or full-service Starbucks®. Thrill your palate with contemporary American cuisine and cocktails at our hotel restaurant, Zenia Bar & Grille. Our hotel is proud to offer 55,000 square feet of versatile event space, including historic ballrooms, for your next corporate event or wedding. Discover a modern oasis of luxury and comfort in stylish hotel rooms and suites, featuring plush bedding, high-speed Wi-Fi and scenic downtown views. Fall in love with Missouri at Marriott St. Louis Grand.
Overall 8.7 Excellent
Based on 438 reviews
All reviews
- All reviews
Good
6.0
Pros: I liked the location
Excellent
8.8
Pros: Room decor and comfort; friendly and attentive staff.
Excellent
10.0
Pros: Rooms are very nice. Beds are great !!! Slept like a baby.
Excellent
9.1
Pros: Hotel has been renovated within the past year or so. I had a Junior suite which was very nice.
The staff for breakfast In the concierge lounge were very attentive and very nice (Pam and Ruth).
Cher was very helpful at the front desk.
Excellent
10.0
Pros: Fast check in, nice clean room, great view, Starbucks, close to lots of restaurants
Excellent
10.0
Pros: Location
Excellent
8.8
Pros: We stayed here for a wedding (which was also here). The amenities were really standard - nothing about the room stood out as extraordinary or note-worthy. But the staff was really friendly and helpful when I left something very valuable in the room and needed it retrieved. Also the location was right in the middle of Downtown St. Louis, which was great.
Excellent
10.0
Pros: Big room and bathroom
Good
7.3
Pros: Beds were comfortable. Convienent.
Good
6.0
Details
Reviews
Overall 8.7 Excellent
Based on 438 reviews
Cleanliness
9.0
Comfort
9.0
Location
8.9
Services
8.8
Staff
8.7
Value for money
8.0
6.0 Good
Pros: I liked the location
Cons: Room had hair in the bed. It clearly wasn’t cleaned well I was uncomfortable sleeping because of this. The water took awhile to warm. I eventually left it running so I would have hot water. The shower was not functioning well, I had to hold the shower lever in order for the shower to work properly. I had a late checkout and the housekeeping staff kept knocking at my door each time I advised her of the time of our checkout. She said she was aware and was just checking to see if we were still in the room. I would not stay here again.
8.8 Excellent
Pros: Room decor and comfort; friendly and attentive staff.
Cons: Dining options, especially room service which didn’t meet the standards I’m used to when staying at a Marriott.
10.0 Excellent
Pros: Rooms are very nice. Beds are great !!! Slept like a baby.
Cons: Parking, not great
9.1 Excellent
Pros: Hotel has been renovated within the past year or so. I had a Junior suite which was very nice.
The staff for breakfast In the concierge lounge were very attentive and very nice (Pam and Ruth).
Cher was very helpful at the front desk.
Cons:
10.0 Excellent
Pros: Fast check in, nice clean room, great view, Starbucks, close to lots of restaurants
Cons: All the Cubs fans staying for the weekend. Go cards!!!
10.0 Excellent
Pros: Location
Cons:
8.8 Excellent
Pros: We stayed here for a wedding (which was also here). The amenities were really standard - nothing about the room stood out as extraordinary or note-worthy. But the staff was really friendly and helpful when I left something very valuable in the room and needed it retrieved. Also the location was right in the middle of Downtown St. Louis, which was great.
Cons: The mattress made my back hurt! And holy parking prices! I guess that’s to be expected but it still catches you off guard to see how much it costs to park your vehicle overnight here.
10.0 Excellent
Pros: Big room and bathroom
Cons:
7.3 Good
Pros: Beds were comfortable. Convienent.
Cons: Our room had a very poor layout. Antiquated TV that was 20 ft from the bed. Bathroom set up is very poor. The bathroom was huge but just wasted space. A pedestal sink with a narrow glass shelf above, left very little room for your toiletries. My tioletry bag wouldn't even sit on it. Service in the bar was also very poor, especially for the price of a cocktail.
6.0 Good
Pros:
Cons: Rooms very small double beds. Staff didn’t clean well. Had to call down to get room cleaned or get clean towels glasses etc
Experience contemporary comfort in the historic Midwest at Marriott St Louis Grand. With a coveted location in downtown St. Louis, Missouri, our hotel occupies the former building of the Statler Hotel, an icon of the St. Louis skyline since the 1900s. Enjoy our location near St. Louis highlights like Union Train Station, Ballpark Village, the Gateway Arch and Busch Stadium. Cap a full day of work or sightseeing with an exhilarating workout in our stacked fitness center. Greet the day with breakfast at our 8th Street Pantry or full-service Starbucks®. Thrill your palate with contemporary American cuisine and cocktails at our hotel restaurant, Zenia Bar & Grille. Our hotel is proud to offer 55,000 square feet of versatile event space, including historic ballrooms, for your next corporate event or wedding. Discover a modern oasis of luxury and comfort in stylish hotel rooms and suites, featuring plush bedding, high-speed Wi-Fi and scenic downtown views. Fall in love with Missouri at Marriott St. Louis Grand.
Strike the right balance of comfort and convenience at Courtyard St. Louis Downtown West. Located near Central West End, our hotel is surrounded by popular destinations such as St. Louis University, Scottrade Center, Busch Stadium, Forest Park, the Gateway Arch, Missouri Botanical Garden, Fox Theatre and St. Louis Zoo. Following your local experience, ease into our spacious rooms and suites. We feature complimentary high-speed Wi-Fi, ergonomic workstations and flat-panel TVs. When you get hungry, take advantage of The Bistro, serving breakfast, dinner, evening cocktails and Starbucks® coffee. In between activities, work up a sweat at our 24-hour fitness center and indoor pool. If you're in downtown for business, we help you meet your deadline with a business center and two flexible event venues for your corporate event. No matter what brings you to town, let us exceed your travel expectations and make your stay a memorable one at Courtyard St. Louis Downtown West.
Overall 8.6 Excellent
Based on 816 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The staff were friendly and kind. The service was prompt, and the room was beautifully decorated, clean, and very functional. Although my stay was for leisure, this would be a great spot for those traveling on business. I would recommend it, and would be happy to stay again.
Excellent
9.1
Pros: The hotel was very clean, the decor was modern, the hotelier was quite nice.
Excellent
10.0
Pros: Every thing!
Details
Reviews
Overall 8.6 Excellent
Based on 816 reviews
Cleanliness
8.2
Comfort
8.3
Location
8.5
Services
8.1
Staff
8.8
Value for money
7.7
10.0 Excellent
Pros: The staff were friendly and kind. The service was prompt, and the room was beautifully decorated, clean, and very functional. Although my stay was for leisure, this would be a great spot for those traveling on business. I would recommend it, and would be happy to stay again.
Cons:
9.1 Excellent
Pros: The hotel was very clean, the decor was modern, the hotelier was quite nice.
Cons: The temperature was hard to modulate in the room and the pillows were horribly uncomfortable.
10.0 Excellent
Pros: Every thing!
Cons:
Strike the right balance of comfort and convenience at Courtyard St. Louis Downtown West. Located near Central West End, our hotel is surrounded by popular destinations such as St. Louis University, Scottrade Center, Busch Stadium, Forest Park, the Gateway Arch, Missouri Botanical Garden, Fox Theatre and St. Louis Zoo. Following your local experience, ease into our spacious rooms and suites. We feature complimentary high-speed Wi-Fi, ergonomic workstations and flat-panel TVs. When you get hungry, take advantage of The Bistro, serving breakfast, dinner, evening cocktails and Starbucks® coffee. In between activities, work up a sweat at our 24-hour fitness center and indoor pool. If you're in downtown for business, we help you meet your deadline with a business center and two flexible event venues for your corporate event. No matter what brings you to town, let us exceed your travel expectations and make your stay a memorable one at Courtyard St. Louis Downtown West.
Pool
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Pear Tree Inn by Drury provides an outstanding balance of quality, amenities and value. Guests can enjoy a free breakfast daily, free wireless Internet access in all rooms and throughout the hotel, free local calls and 60 minutes of free long distance calls. We look forward to having you as our guest!
Overall 8.5 Excellent
Based on 1,204 reviews
All reviews
- All reviews
Okay
5.1
Pros: Location. The room itself was clean.
Excellent
9.4
Pros: Friendly staff, fresh breakfast, room fridge, nice TV,, free parking and plenty of luggage carts were all nice to have.
Excellent
8.2
Pros: Clean and comfoirtable.
Okay
4.5
Pros: Location was great, and was in the middle of the Blues celebration and parade. Brandon at the front did what he could to accommodate us and is very appreciated!
Good
7.1
Pros: ...most of the time. First room was worn/soiled and the bathroom had an 'under construction' look where a large piece of artwork was missing. Desk staff took quite awhile finding a replacement room for 2nd and 3rd nights, but that room was more to my liking. A big gripe is lack of counter space in the bathroom and awful bathroom lighting. Manager and breakfast servers were friendly and efficient.
Excellent
8.2
Pros: Very polite and accommodating staff. High quality rooms and food breakfast
Excellent
8.5
Pros: Pool was small, crowded and a little dirty - we didn't get to use it.
Otherwise the location and staff were great!!
Excellent
8.0
Pros: Value for the money was good.
Excellent
9.7
Pros: Very friendly staff. Very clean. Reasonable food and breakfast. Lots of parking. Efficient service.
Excellent
8.0
Pros: the Manager in the lobby area talking with the guests was a comforting touch. he was making sure the stay was good and asking about our trip, why when etc...
Excellent
9.7
Pros: Convenient to Blues hockey. Shuttle available or walkable if you don't mind eight or ten blocks. Nice rooms, hot breakfast and pet friendly with some reasonable rules. Close to nice dining and pubs.
Excellent
8.8
Pros: Great room, breakfast, Wifi connection, restaurant
Details
Reviews
Overall 8.5 Excellent
Based on 1,204 reviews
Cleanliness
8.5
Comfort
8.6
Location
8.8
Services
8.3
Staff
8.9
Value for money
8.3
5.1 Okay
Pros: Location. The room itself was clean.
Cons: Not clean and immature staff. Thought overpriced for how dirty it was.
9.4 Excellent
Pros: Friendly staff, fresh breakfast, room fridge, nice TV,, free parking and plenty of luggage carts were all nice to have.
Cons: Pool water was slightly on the cold side. Also, I like the idea, but the dispenser for shower soap & shampoo weren’t great.
8.2 Excellent
Pros: Clean and comfoirtable.
Cons:
4.5 Okay
Pros: Location was great, and was in the middle of the Blues celebration and parade. Brandon at the front did what he could to accommodate us and is very appreciated!
Cons: Our room smelled like an ashtray. No other rooms available. It was DISGUSTING. We came back from a night out at a wedding and all our stuff smelled horrible! The bedding reeked of cigarette smoke too! It was nasty. First time at Drury and DEFINITELY our last.
7.1 Good
Pros: ...most of the time. First room was worn/soiled and the bathroom had an 'under construction' look where a large piece of artwork was missing. Desk staff took quite awhile finding a replacement room for 2nd and 3rd nights, but that room was more to my liking. A big gripe is lack of counter space in the bathroom and awful bathroom lighting. Manager and breakfast servers were friendly and efficient.
Cons:
8.2 Excellent
Pros: Very polite and accommodating staff. High quality rooms and food breakfast
Cons:
8.5 Excellent
Pros: Pool was small, crowded and a little dirty - we didn't get to use it.
Otherwise the location and staff were great!!
Cons:
8.0 Excellent
Pros: Value for the money was good.
Cons: They needed more staff working the continental breakfast to keep up.
9.7 Excellent
Pros: Very friendly staff. Very clean. Reasonable food and breakfast. Lots of parking. Efficient service.
Cons: Not a single morning newspaper. No possibility to buy forgotten articles in the hotel. Quite a walk to public transportation. Location a bit gray, not green.
8.0 Excellent
Pros: the Manager in the lobby area talking with the guests was a comforting touch. he was making sure the stay was good and asking about our trip, why when etc...
Cons: N/A. the only thing i did not care for was our room was next to the elevator sooo first thing in the morning you could hear it for some time, other than that facility was very good.
9.7 Excellent
Pros: Convenient to Blues hockey. Shuttle available or walkable if you don't mind eight or ten blocks. Nice rooms, hot breakfast and pet friendly with some reasonable rules. Close to nice dining and pubs.
Cons: Bed was a little firm for me but I admit I like them softer than most folks do.
8.8 Excellent
Pros: Great room, breakfast, Wifi connection, restaurant
Cons: One person on the staff -- doing hospitality in the afternoon -- was kind of rude.
Pear Tree Inn by Drury provides an outstanding balance of quality, amenities and value. Guests can enjoy a free breakfast daily, free wireless Internet access in all rooms and throughout the hotel, free local calls and 60 minutes of free long distance calls. We look forward to having you as our guest!
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Free parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Four Seasons Hotel St Louis, you'll be centrally located in St. Louis, a 7-minute walk from Dome at America’s Center and 12 minutes by foot from Gateway Arch. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in St. Louis? This hotel has facilities measuring 20000 square feet (1858 square meters), including a conference center. Free self parking is available onsite.
Overall 8.6 Excellent
Based on 63 reviews
All reviews
- All reviews
Excellent
8.5
Pros: The location was central to all the tourist attractions.
Good
7.1
Pros: The actual hotel room is great!
Good
7.4
Pros: Hotel looks like it was placed in the middle of a 3rd world country. The hotel was beautiful, and staff were excellent. The restaurant serves one of the best breakfasts. Terrible mouse in the room the entire time. The soundproofing from the outside is non-existing. Heard the wind howling and the traffic 24rs. a day.
Details
Reviews
Overall 8.6 Excellent
Based on 63 reviews
Cleanliness
9.1
Comfort
9.0
Location
8.2
Services
8.9
Staff
8.8
Value for money
7.5
8.5 Excellent
Pros: The location was central to all the tourist attractions.
Cons: Except for front desk, all other staff were unwelcoming and not helpful. Also they only provided one bar of soap that had to be used for both the sink and the shower.
7.1 Good
Pros: The actual hotel room is great!
Cons: The staff did a poor job of providing customer service.
The room card didn't work
no one explained that you had to go to the 8th floor then get off and find another set of elevators to get to your room.
It was loud
The casino makes everything smell like smoke and whatever they use to try and mask the smoke.
7.4 Good
Pros: Hotel looks like it was placed in the middle of a 3rd world country. The hotel was beautiful, and staff were excellent. The restaurant serves one of the best breakfasts. Terrible mouse in the room the entire time. The soundproofing from the outside is non-existing. Heard the wind howling and the traffic 24rs. a day.
Cons:
With a stay at Four Seasons Hotel St Louis, you'll be centrally located in St. Louis, a 7-minute walk from Dome at America’s Center and 12 minutes by foot from Gateway Arch. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in St. Louis? This hotel has facilities measuring 20000 square feet (1858 square meters), including a conference center. Free self parking is available onsite.
Embrace luxury and boutique style. With an unparalleled downtown St. Louis location, Magnolia Hotel St. Louis, a Tribute Portfolio Hotel is within easy walking distance to a vibrant nightlife, world-class dining and landmarks including the America’s Center, Busch Stadium and The Gateway Arch. Built in 1924, this historic hotel has entertained noteworthy guests such as Cary Grant, who christened the “chocolates on the pillow” practice that continues today. Rooms radiate luxury and comfort with carefully chosen furnishings in a sophisticated palette and chic design. And for a truly remarkable stay downtown, reserve the Cary Grant or Presidential Suite. Our on-site fitness center helps you stay fit, while locally sourced cuisine and craft cocktails at Robie’s Restaurant keep you fueled. If you have an event, our professional staff ensures it is as exceptional as the historic surroundings. Guests must be at least 21 years old to check into this hotel.
Overall 8.4 Excellent
Based on 293 reviews
All reviews
- All reviews
Okay
5.1
Pros: The hotel upon entry was stunning. Our room was luxurious and roomy. The beds were very comfortable as we the room.
Good
7.7
Pros: The good
-The hotel lobby and exterior are beautiful, the decor in the rooms are nice
-The beds, pillows and linens were the most comfortable I've ever experienced
-The location is perfect, close to entertainment, restaurants and nightlife
Good
6.2
Excellent
9.4
Pros: Access to a pool and hot tub. At least they could let you use the pool at neighboring properties owned by the same company
Excellent
8.5
Pros: Staff was friendly and efficient.
The room was nice, contemporary, and clean. The bed and pillows were comfortable.
Excellent
10.0
Pros: Stunning hotel, extremely nice staff. I normally don't spend this amount on hotels but it was nice to treat myself. I hope I get to go back again! So cute to have cookie time even though I wasn't able to make it, same with the happy hour.
Excellent
10.0
Pros: Clean, the happy hour, milk and cookies, friendly staff
Excellent
10.0
Pros: The bed was so comfortable, the staff was courteous and helpful, everything was very clean and the building was absolutely beautiful! It is located right so close to everything downtown we just walked everywhere!
Okay
5.7
Pros: The location was wonderful and so was the design. It was also very clean
Excellent
9.7
Pros: The property is beautiful, the staff was exceptionally courteous and attentive, and the room was very comfortable and relaxing with an interesting layout.
Details
Reviews
Overall 8.4 Excellent
Based on 293 reviews
Cleanliness
9.1
Comfort
8.9
Location
8.9
Services
8.6
Staff
8.6
Value for money
7.8
5.1 Okay
Pros: The hotel upon entry was stunning. Our room was luxurious and roomy. The beds were very comfortable as we the room.
Cons: Everything that preceded after that was disappointing. When ordering hot water for tea and requesting extra tea bags (of which were free in the room to start)- we were charged $4 per bag and then were never restocked in the room. The front desk staff became intolerant and annoyed whenever I had a question about room cleaning or billing charges. I was shocked by the attitude overall.
We let them know that our ceiling was dripping large amounts of water and the paint was bubbling up on the walls of the bathroom, but they seemed unconcerned.
Lastly, my card ended up having an extra authorization hold on it that I had to call to have released so that my bank could release the funds back into my account. I’ve stayed in a lot of hotels and I have never had the hotel not only charge the entire amount upon check in- but not be able to split the charges upon checkin. The accounting department was helpful, but I felt like I needed to impress the seriousness of $1000 being held from my account, $140 of it that never should have been charged to begin with.
For such a beautiful hotel, I would have expected better customer service for sure.
7.7 Good
Pros: The good
-The hotel lobby and exterior are beautiful, the decor in the rooms are nice
-The beds, pillows and linens were the most comfortable I've ever experienced
-The location is perfect, close to entertainment, restaurants and nightlife
Cons: The bad
-There's no fridge or microwave. If you're like me you might think, "no big deal." If you stay more than one night, it's a big frickin deal. You can't even have a cold drink of water without going to the 8th floor for ice. Forget the left overs from dinner you might want to bring back. Or the bottle of wine you'd like to chill. Or anything else that may need to be cold. It's a huge inconvenience that no milk and cookies or free wine can make up for. I can not for the life of me understand why they didn't install a fridge.
-The breakfast is the worst. Plan on eating breakfast out. The options are extremely limited. Toast, bagels, cereal, muffins, and a few fruits.
If I was staying one night, I wouldn't hesitate to choose this hotel. The problem is, I never stay one night anywhere. The no fridge thing is the tipping point for me. There's nothing else that differentiates this hotel from the major chains than the lack of a couple of basic amenities/services, a fridge, a microwave and a good breakfast.
6.2 Good
Pros:
Cons: All staff was rude except the valet
9.4 Excellent
Pros: Access to a pool and hot tub. At least they could let you use the pool at neighboring properties owned by the same company
Cons: Great suites
8.5 Excellent
Pros: Staff was friendly and efficient.
The room was nice, contemporary, and clean. The bed and pillows were comfortable.
Cons: A mini fridge would have been nice. Also, there was no view from the room. From our room, we only had a view of the wall of the building next door and all of the air conditioner units.
10.0 Excellent
Pros: Stunning hotel, extremely nice staff. I normally don't spend this amount on hotels but it was nice to treat myself. I hope I get to go back again! So cute to have cookie time even though I wasn't able to make it, same with the happy hour.
Cons: I didn't like to 30$ in state fees and taxes .... And that the free breakfast didn't include eggs, ect.
10.0 Excellent
Pros: Clean, the happy hour, milk and cookies, friendly staff
Cons: 1 forty pillow
10.0 Excellent
Pros: The bed was so comfortable, the staff was courteous and helpful, everything was very clean and the building was absolutely beautiful! It is located right so close to everything downtown we just walked everywhere!
Cons: The bedroom was a little bit small, there was only about 2 ft, maybe less, between the end of the bed and the wall. However, it is an old building so that's to be expected. We had a not so beautiful view of the A/C units but for the price, I can't complain.
5.7 Okay
Pros: The location was wonderful and so was the design. It was also very clean
Cons: Some of the staff was rude. The room especially the bathroom has no ventilation.
9.7 Excellent
Pros: The property is beautiful, the staff was exceptionally courteous and attentive, and the room was very comfortable and relaxing with an interesting layout.
Cons: The only thing I could call a negative was the view out our windows of the HVAC units.
Embrace luxury and boutique style. With an unparalleled downtown St. Louis location, Magnolia Hotel St. Louis, a Tribute Portfolio Hotel is within easy walking distance to a vibrant nightlife, world-class dining and landmarks including the America’s Center, Busch Stadium and The Gateway Arch. Built in 1924, this historic hotel has entertained noteworthy guests such as Cary Grant, who christened the “chocolates on the pillow” practice that continues today. Rooms radiate luxury and comfort with carefully chosen furnishings in a sophisticated palette and chic design. And for a truly remarkable stay downtown, reserve the Cary Grant or Presidential Suite. Our on-site fitness center helps you stay fit, while locally sourced cuisine and craft cocktails at Robie’s Restaurant keep you fueled. If you have an event, our professional staff ensures it is as exceptional as the historic surroundings. Guests must be at least 21 years old to check into this hotel.
The Hilton St. Louis at the Ballpark hotel is the destination that connects you with an innovative guest experience. Walk outside our door and you are just steps away from the Busch Stadium - home of the St. Louis Cardinals, the Gateway Arch, Edward Jones Dome - home of the St. Louis Rams, America's Center, the Riverfront, restaurants and all of St. Louis, Missouri's major attractions. The hotel is a masterful architectural design with soaring lobby, spectacular city views of the Busch Stadium and Gateway Arch, stylish accommodations, luxurious facilities, oversized, state-of-the-art business center, concierge amenities and a first-rate array of food and beverage venues, including Market Street Bistro, Imo's Pizzeria, Mike Shannon's Steakhouse, Starbucks, and outdoor patios with spectacular views of the downtown skyline. Whether traveling to Missouri on business or pleasure, guests of the Hilton hotel can escape to their own field of dreams in our renovated guest rooms with views of the Busch Stadium and the Gateway Arch. Yes, the outer world may be bustling, but your inner world is relaxed in the sanctuary of lavishly appointed and decorated guest rooms. Whether you're planning a reunion, wedding or any other special occasion, or searching for space for that all-day business meeting in St. Louis, the Hilton St. Louis at the Ballpark hotel has the resources you need to make your next event a success. Our highly accomplished Certified Meeting Professionals and in-house catering and banquet team are all well-equipped to craft solutions for any size meeting or conference. The Hilton St. Louis at the Ballpark hotel presents a dynamic new vision and perspective of lodging, coupled with the legacy of flawless Hilton service. Inside - a world class hotel, outside - a field of dreams. Hilton St. Louis at the Ballpark Hotel Features Next to the Busch Stadium, Steps from St. Louis' most famous landmark, the Gateway Arch, 40,000 square feet of flexible meeting and banquet space including the new Ballpark Conference Center, Newly renovated, state-of-the-art Fitness Center featuring Precor Equipment, Business Center, featuring eight work stations with complimentary high-speed Internet, Network printing from room to the Business Center, Complimentary color laser printer, scanner/copier/fax in Business Center, Complimentary wireless high-speed Internet in lobby Internet Cafe, Imo's Pizza, Valet and self-parking, Indoor pool and whirlpool, Full-service Starbucks in lobby, Market Street Bistro and Bar, Lobby Bar, In-room dining, Gift Shop, Concierge Desk, Concierge Lounge serving deluxe continental breakfast and evening hors d'oeuvres. Travel should take you places.
Overall 8.2 Excellent
Based on 686 reviews
All reviews
- All reviews
Good
7.7
Pros: Close to ballpark
Okay
4.0
Pros: Location only good thing
Excellent
9.7
Pros: Convenient, nice parking arrangement (not too pricey for the city), restaurant/bar at the top of the hotel was very good!
Excellent
8.5
Pros: Great view of the stadium! Breakfast buffet was delicious!
Excellent
8.0
Good
7.7
Pros: Went to St. Louis to watch a Cardinals game. Hotel is conveniently located across the street, just a 3 minute walk from the park and close to many local sites such as the Gateway Arch.
Excellent
8.2
Pros: The proximity to the Arch & Ballpark was great as well as the other downtown spots. Never really felt like we needed a taxi except when we went to the Budweiser Brewery. The welcome desk & concierge staff were very friendly & informative.
Excellent
10.0
Pros: Very friendly staff
Excellent
9.7
Pros: The rooftop bar was amazing!
Good
6.5
Okay
5.4
Pros: Room 1230 has a wonderful view of Busch stadium.
Good
6.5
Pros: Location was great
Good
7.7
Pros: Location
Good
6.3
Pros: For someone who is visiting for the first time to downtown St. Louis, this is a nice hotel. The location is the best thing; next door to Bush Stadium, two blocks from the Great Arch, and minutes away from the casinos! Nice pool / hot tub area. Soft matress on the king size bed.
Good
6.3
Pros: Comfortable room in the location desired with full facilities you would expect from a Hilton. Walking distance to the Arch and nice dinner (Rooster) too.
Okay
4.0
Pros: Reasonable price for its location.
Good
6.7
Pros: Location, location, location. Right across the street from Busch Stadium, easy access to interstates, and a short walk from the Arch and the Edward Jones Dome.
Good
6.0
Pros: convienent and comfortable
Details
Reviews
Overall 8.2 Excellent
Based on 686 reviews
Cleanliness
8.3
Comfort
8.3
Location
9.2
Services
8.1
Staff
8.5
Value for money
7.2
7.7 Good
Pros: Close to ballpark
Cons: People to loud next door room with thin walls
4.0 Okay
Pros: Location only good thing
Cons: Parking not included and rooms smelled weird and some of staff were very rude! Not worth the price we paid!
9.7 Excellent
Pros: Convenient, nice parking arrangement (not too pricey for the city), restaurant/bar at the top of the hotel was very good!
Cons: The elevators, though usually efficient, were occasionally slow. It was also a bit difficult to regulate the temperature of the room.
8.5 Excellent
Pros: Great view of the stadium! Breakfast buffet was delicious!
Cons: East tower elevators had long wait time.
8.0 Excellent
Pros:
Cons: elevators were super slow
7.7 Good
Pros: Went to St. Louis to watch a Cardinals game. Hotel is conveniently located across the street, just a 3 minute walk from the park and close to many local sites such as the Gateway Arch.
Cons: The room we got was located directly above where a loud band played after the baseball game until 2 am. We had trouble sleeping Friday night, and switched to another room that was farther away. What's interesting is they put us in another tower, but it too looked out at the park with the band father away, but could still be heard. You would have thought they would have put us in a room on the opposite side, but they didn't. We were comp'd for the move, but still it could have been handled differently.
8.2 Excellent
Pros: The proximity to the Arch & Ballpark was great as well as the other downtown spots. Never really felt like we needed a taxi except when we went to the Budweiser Brewery. The welcome desk & concierge staff were very friendly & informative.
Cons: The only cons I have about this hotels is the elevator w/ the keypads were always backed up, there is no free wi-fi, & the rooms didn't have a fridge. Other than that the hotel was nice.
10.0 Excellent
Pros: Very friendly staff
Cons:
9.7 Excellent
Pros: The rooftop bar was amazing!
Cons: Everything was great!
6.5 Good
Pros:
Cons: Elevators are horrible in the east tower 1 is only used for the bar on the roof..it took us 20 minutes to get an elevator from our room on the 9th floor to the lobby because the elevators available to guests staying at the hotelweree full everytime
5.4 Okay
Pros: Room 1230 has a wonderful view of Busch stadium.
Cons: Terrible pillows. The staff had issues with our reservation. They had a notation in computer to charge the room to an AmEX. We don't have an AmEX. The room was overpriced.
6.5 Good
Pros: Location was great
Cons: The water pressure was horrible in the shower, and our bed was not comfortable at all
7.7 Good
Pros: Location
Cons: No
6.3 Good
Pros: For someone who is visiting for the first time to downtown St. Louis, this is a nice hotel. The location is the best thing; next door to Bush Stadium, two blocks from the Great Arch, and minutes away from the casinos! Nice pool / hot tub area. Soft matress on the king size bed.
Cons: There was a very long wait for the breakfast buffet due to not having enough people working in the restaurant. Be prepared to pay for parking - $25 for overnight/valet and $18 for self parking. Kinda thought that would be included with the rate of the room.
6.3 Good
Pros: Comfortable room in the location desired with full facilities you would expect from a Hilton. Walking distance to the Arch and nice dinner (Rooster) too.
Cons: The fact that the check-in staff could not find my reservation just because my first and middle names were swapped around and they showed no initiative at all was not impressive.
4.0 Okay
Pros: Reasonable price for its location.
Cons: The hotel seems to be very popular so long lineup to check in. I hope they could do it much more quicker.
6.7 Good
Pros: Location, location, location. Right across the street from Busch Stadium, easy access to interstates, and a short walk from the Arch and the Edward Jones Dome.
Cons:
6.0 Good
Pros: convienent and comfortable
Cons: I was disappointed that the rooms did not look like the rooms on your web page. We were in the east wing not realizing it hadn't been updated as the west wing had been.
The Hilton St. Louis at the Ballpark hotel is the destination that connects you with an innovative guest experience. Walk outside our door and you are just steps away from the Busch Stadium - home of the St. Louis Cardinals, the Gateway Arch, Edward Jones Dome - home of the St. Louis Rams, America's Center, the Riverfront, restaurants and all of St. Louis, Missouri's major attractions. The hotel is a masterful architectural design with soaring lobby, spectacular city views of the Busch Stadium and Gateway Arch, stylish accommodations, luxurious facilities, oversized, state-of-the-art business center, concierge amenities and a first-rate array of food and beverage venues, including Market Street Bistro, Imo's Pizzeria, Mike Shannon's Steakhouse, Starbucks, and outdoor patios with spectacular views of the downtown skyline. Whether traveling to Missouri on business or pleasure, guests of the Hilton hotel can escape to their own field of dreams in our renovated guest rooms with views of the Busch Stadium and the Gateway Arch. Yes, the outer world may be bustling, but your inner world is relaxed in the sanctuary of lavishly appointed and decorated guest rooms. Whether you're planning a reunion, wedding or any other special occasion, or searching for space for that all-day business meeting in St. Louis, the Hilton St. Louis at the Ballpark hotel has the resources you need to make your next event a success. Our highly accomplished Certified Meeting Professionals and in-house catering and banquet team are all well-equipped to craft solutions for any size meeting or conference. The Hilton St. Louis at the Ballpark hotel presents a dynamic new vision and perspective of lodging, coupled with the legacy of flawless Hilton service. Inside - a world class hotel, outside - a field of dreams. Hilton St. Louis at the Ballpark Hotel Features Next to the Busch Stadium, Steps from St. Louis' most famous landmark, the Gateway Arch, 40,000 square feet of flexible meeting and banquet space including the new Ballpark Conference Center, Newly renovated, state-of-the-art Fitness Center featuring Precor Equipment, Business Center, featuring eight work stations with complimentary high-speed Internet, Network printing from room to the Business Center, Complimentary color laser printer, scanner/copier/fax in Business Center, Complimentary wireless high-speed Internet in lobby Internet Cafe, Imo's Pizza, Valet and self-parking, Indoor pool and whirlpool, Full-service Starbucks in lobby, Market Street Bistro and Bar, Lobby Bar, In-room dining, Gift Shop, Concierge Desk, Concierge Lounge serving deluxe continental breakfast and evening hors d'oeuvres. Travel should take you places.
Casino
Golf
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Wi-Fi
Air-conditioned
Within sweeping archways, fresco and gold leaf detailing, mosaics and glass windows, you’ll find the St. Louis Union Station Hotel, Curio Collection by Hilton. Our AAA Four Diamond Hotel provides a truly elegant experience in the heart of a bustling metropolitan area. Transport yourself to a time when travel was an art and the fine details were important. Every guest room boasts timeless décor, a work area, 37-inch TV and spacious bathroom. Opt for a suite with a courtyard view, concierge lounge access and added amenities. Several of our suites offer exclusive access on the historical side of the building and are individually railroad themed. Dining is a unique experience at our Union Station hotel with offerings ranging from upscale American cuisine to a quick sandwich or pastry. Savor delicious breakfast, lunch and dinner at the Station Grille with lovely fountain views. Stop by the Grand Hall Market for your morning Starbucks coffee and grab a local treat or souvenir. After a busy day in St. Louis, unwind with one of our many hotel amenities. Workout in the fitness center, swim some laps in the outdoor seasonal pool and revel in The Grand Hall Experience 3D Light Show. Plan your next St. Louis event in our 100,000 sq. ft. of flexible space for up to 2,000 people. Our unique venue, on-site event staff and catering options make your wedding day as perfect as possible.
Overall 8.1 Excellent
Based on 1,809 reviews
All reviews
- All reviews
Good
6.2
Pros: Staff was great. Very friendly and professional. If I stay here again, it will be because of the great staff.
Excellent
8.5
Good
7.4
Pros: Clean, well-kept
Fairly good customer service
Large room
Excellent
8.0
Pros: The decor and continued renovation to the old station is good. Awesome lobby, rooms clean, plenty to do around the complex. One night wasn't enough. As recommended, use valet parking for both security and convenience.
Okay
4.0
Pros: Large room for the price
Excellent
10.0
Pros: The historical structure, staff, greeting and planetarium style show on the historic roof of the train station made the stay unique in every way. The property is undergoing construction, which meant some walking to get to the room with our luggage but it was worth it to walk in and around the old train yard and see one of the countries most amazing stations!
Excellent
10.0
Pros: Beautiful structure
Excellent
10.0
Pros: The staff were very friendly and the facility was beautiful. I recommend spending some time in the great hall area to take in the beautiful space.
Excellent
8.5
Pros: It was a beautiful building with nice amenities.
Good
7.7
Pros: Unique campus/grounds...
Excellent
9.4
Pros: The lobby was absolutely beautiful!
Excellent
10.0
Pros: Staff was outstanding
Details
Reviews
Overall 8.1 Excellent
Based on 1,809 reviews
Cleanliness
8.7
Comfort
8.7
Location
8.9
Services
8.6
Staff
8.5
Value for money
7.7
6.2 Good
Pros: Staff was great. Very friendly and professional. If I stay here again, it will be because of the great staff.
Cons: I thought it the property would be a little more upscale like other Curio properties I’ve stay with. Also, I chose this hotel partly because of a particular piece of equipment in the fitness center. The equipment was broken unfortunately, but also looked like it hadn’t been wiped down or cleaned ever.
8.5 Excellent
Pros:
Cons: It was being rehabbed a bit so it wasn't in its full glory
7.4 Good
Pros: Clean, well-kept
Fairly good customer service
Large room
Cons: Seasonal pool
Non-hotel customer traffic
Long wait for valet (understaffed)
8.0 Excellent
Pros: The decor and continued renovation to the old station is good. Awesome lobby, rooms clean, plenty to do around the complex. One night wasn't enough. As recommended, use valet parking for both security and convenience.
Cons: Lobby staff are a bit robotic. Could use some sprucing up in the way of personality and interpersonal skills.
4.0 Okay
Pros: Large room for the price
Cons: Hard to find your way around. Staff was less than helpful.
10.0 Excellent
Pros: The historical structure, staff, greeting and planetarium style show on the historic roof of the train station made the stay unique in every way. The property is undergoing construction, which meant some walking to get to the room with our luggage but it was worth it to walk in and around the old train yard and see one of the countries most amazing stations!
Cons:
10.0 Excellent
Pros: Beautiful structure
Cons:
10.0 Excellent
Pros: The staff were very friendly and the facility was beautiful. I recommend spending some time in the great hall area to take in the beautiful space.
Cons:
8.5 Excellent
Pros: It was a beautiful building with nice amenities.
Cons: They had a special event which kept the remaining guests from the main foyer, bar and Starbucks. It was disappointing to miss those in the evening.
7.7 Good
Pros: Unique campus/grounds...
Cons: Access around the grounds could have been better. Overcrowded due to Wine tasting event which restricted/limited access or traffic through certain sections of the campus.
9.4 Excellent
Pros: The lobby was absolutely beautiful!
Cons: The rooms were a bit drab and uninspired.
10.0 Excellent
Pros: Staff was outstanding
Cons: not having enough money to stay longer
Within sweeping archways, fresco and gold leaf detailing, mosaics and glass windows, you’ll find the St. Louis Union Station Hotel, Curio Collection by Hilton. Our AAA Four Diamond Hotel provides a truly elegant experience in the heart of a bustling metropolitan area. Transport yourself to a time when travel was an art and the fine details were important. Every guest room boasts timeless décor, a work area, 37-inch TV and spacious bathroom. Opt for a suite with a courtyard view, concierge lounge access and added amenities. Several of our suites offer exclusive access on the historical side of the building and are individually railroad themed. Dining is a unique experience at our Union Station hotel with offerings ranging from upscale American cuisine to a quick sandwich or pastry. Savor delicious breakfast, lunch and dinner at the Station Grille with lovely fountain views. Stop by the Grand Hall Market for your morning Starbucks coffee and grab a local treat or souvenir. After a busy day in St. Louis, unwind with one of our many hotel amenities. Workout in the fitness center, swim some laps in the outdoor seasonal pool and revel in The Grand Hall Experience 3D Light Show. Plan your next St. Louis event in our 100,000 sq. ft. of flexible space for up to 2,000 people. Our unique venue, on-site event staff and catering options make your wedding day as perfect as possible.
Golf
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Holiday Inn St. Louis - Downtown Conv Ctr is centrally located in St. Louis, a 3-minute walk from America's Center Convention Complex and 8 minutes by foot from Dome at America’s Center. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in St. Louis? This hotel has facilities measuring 10000 square feet (929 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 219 reviews
All reviews
- All reviews
Okay
5.4
Good
7.1
Pros: The furniture was very nice. Rooms were comfortable.?
Excellent
9.7
Pros: Great hotel with great staff. Renovations were top notch!hitel was cleanest I've ever been to. Room was comfortable and cozy.
Excellent
8.5
Pros: I liked how it wasn't too far from most things I did. The beds were comfortable. I liked that the pool was indoors in the second floor (pretty cool). & I liked the breakfast they served & the small snack area that had a variety of drinks & food u could purchase.
Excellent
10.0
Pros: The manager Dana, was by far the greatest help. She suggested places and things to see in the city....places to eat, sightseeing on a budget.she was the best....if I come again I will definitely stay here....
Excellent
9.1
Pros: My TV went on the fritz and maintenance really worked to get it working again which I appreciated. Your front desk staff Dana was so helpful to me. I don’t have a car and she got me a metro link map and suggestions of where I could go and the stops to get off at. Plus she greeted me by name whenever she saw me. The young lady in the bar and the gentleman at the buffet were very accommodating. I enjoyed my stay.
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Details
Reviews
Overall 8.2 Excellent
Based on 219 reviews
Cleanliness
8.7
Comfort
8.4
Location
8.6
Services
8.2
Staff
8.7
Value for money
7.6
5.4 Okay
Pros:
Cons: Maid didn’t empty trash replace empty tissues lock didn’t work all the time
7.1 Good
Pros: The furniture was very nice. Rooms were comfortable.?
Cons: I was not happy with the elevator. The four days I was there, there was usually one elevator that was out of service. Luckily was on the second floor, so I used the stairs a lot. Was not impressed with the restaurant. I was surprised there wasn't any bacon.
9.7 Excellent
Pros: Great hotel with great staff. Renovations were top notch!hitel was cleanest I've ever been to. Room was comfortable and cozy.
Cons: Parking being charged to my card then having to have it refunded since I have handicap parking. Microwave sitting on the room floor.
8.5 Excellent
Pros: I liked how it wasn't too far from most things I did. The beds were comfortable. I liked that the pool was indoors in the second floor (pretty cool). & I liked the breakfast they served & the small snack area that had a variety of drinks & food u could purchase.
Cons: The air conditioning wasn't always keeping the room comfortable. It was either too cold or too warm. The front desk staff had a few unprofessional employees that seemed to be less than polite after hours when I'm sure their was a lack of management or no management at all.
10.0 Excellent
Pros: The manager Dana, was by far the greatest help. She suggested places and things to see in the city....places to eat, sightseeing on a budget.she was the best....if I come again I will definitely stay here....
Cons:
9.1 Excellent
Pros: My TV went on the fritz and maintenance really worked to get it working again which I appreciated. Your front desk staff Dana was so helpful to me. I don’t have a car and she got me a metro link map and suggestions of where I could go and the stops to get off at. Plus she greeted me by name whenever she saw me. The young lady in the bar and the gentleman at the buffet were very accommodating. I enjoyed my stay.
Cons: The toilet kept running constantly. The air conditioning ran inconsistently. Unable to manually adjust it
Holiday Inn St. Louis - Downtown Conv Ctr is centrally located in St. Louis, a 3-minute walk from America's Center Convention Complex and 8 minutes by foot from Dome at America’s Center. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in St. Louis? This hotel has facilities measuring 10000 square feet (929 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Pool
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Located in the Heart of Downtown St. Louis, Missouri is the historic Hilton St. Louis Downtown hotel, the only boutique hotel in the city. The Hilton St. Louis Downtown hotel is situated at the corner of 4th and Olive Street within walking distance to Busch Stadium, The Gateway Arch, Edward Jones Dome, America's Center and the Historical Laclede's Landing. Our location is less than 15 miles from Lambert International Airport and central to many of the cities premier attractions. This guarantees the perfect location for business meetings, weddings, social functions or a simple urban getaway. The historical Merchants Laclede Building has recently undergone a painstaking renovation to preserve its turn of the century beauty and has been converted into the Hilton St. Louis Downtown hotel. The Hilton St. Louis Downtown hotel offers covered parking, complimentary business center, 400 Olive (award-winning in-house restaurant), in-room dining, state-of-the-art fitness center with circuit training and strength machines and cardiovascular equipment, oversized whirlpool and same day valet dry cleaning. All 195 hotel rooms have complimentary high-speed wireless Internet access, 37-inch flat-screen high definition televisions, Hilton's new standard in sleeping comfort, Serenity Bed by Hilton, in-room refrigerator with complimentary bottled water, two telephones with voicemail, data port and complimentary local phone calls, coffee maker with complimentary coffee and tea, large work desk with desk level outlets and ergonomic chairs and iron/ironing board. For exemplary service in St. Louis, Missouri, it happens at the Hilton St. Louis Downtown hotel! Travel should take you places!
Overall 7.7 Good
Based on 307 reviews
All reviews
- All reviews
Good
6.0
Pros: Friendly and helpful staff
Okay
4.0
Pros: At least breakfast was Alright.
Good
6.0
Okay
5.4
Pros: The location is good if you need to be near the conference center.
Good
7.4
Excellent
10.0
Pros: Very clean
Excellent
10.0
Pros: The rooms were great and the staff were extremely nice.. Had a great time!
Excellent
9.7
Pros: The staff was incredibly nice!!! I can not thank them enough for their kindness & help! Room was very clean n nice. Felt secured with the elevator being one that u have to put ur key in to open to any floor!
Excellent
9.1
Pros: Great location. Staff was good too. The rooms were clean and very updated. Shower pressure was great. Rooms had high ceilings.
Excellent
10.0
Pros: Surprisingly reasonable price for a very upscale experience
Excellent
10.0
Pros: While the hotel is clean and beautiful, what really stood out to us was how incredibly friendly and accomidating the staff was. We've never experienced such genuine hospitality before. This will definitely be our "go-to" hotel when we're in St. Louis.
Good
7.6
Pros: Room was comfortable relative to other business hotels and comparable to any Hilton I have stayed at.
Details
Reviews
Overall 7.7 Good
Based on 307 reviews
Cleanliness
7.9
Comfort
7.9
Location
8.6
Services
7.7
Staff
8.0
Value for money
7.0
6.0 Good
Pros: Friendly and helpful staff
Cons:
4.0 Okay
Pros: At least breakfast was Alright.
Cons: Overpriced rooms.
6.0 Good
Pros:
Cons: Did not get a receipt for my stay. Can you email to me?
5.4 Okay
Pros: The location is good if you need to be near the conference center.
Cons: The room was very small. Our view was a brick building. We didn't have enough towels. The front desk staff was indifferent about our requests. Parking is pricey. The restaurant was awful.
7.4 Good
Pros:
Cons: For the price you pay for a room you should be able to get free wifi, but you don’t.
10.0 Excellent
Pros: Very clean
Cons: No free breakfast
10.0 Excellent
Pros: The rooms were great and the staff were extremely nice.. Had a great time!
Cons:
9.7 Excellent
Pros: The staff was incredibly nice!!! I can not thank them enough for their kindness & help! Room was very clean n nice. Felt secured with the elevator being one that u have to put ur key in to open to any floor!
Cons: Didn't realize the self parking was so overly priced! P
9.1 Excellent
Pros: Great location. Staff was good too. The rooms were clean and very updated. Shower pressure was great. Rooms had high ceilings.
Cons: You have a 20/day self parking fee. For the money do ballet for only 10 more
10.0 Excellent
Pros: Surprisingly reasonable price for a very upscale experience
Cons: noisy hallways, after I asked to be in a quiet location away from the elevator - that didn't happen.
10.0 Excellent
Pros: While the hotel is clean and beautiful, what really stood out to us was how incredibly friendly and accomidating the staff was. We've never experienced such genuine hospitality before. This will definitely be our "go-to" hotel when we're in St. Louis.
Cons: Zero complaints. Everything was completely up to par. Proce was fair. We could not find fault.
7.6 Good
Pros: Room was comfortable relative to other business hotels and comparable to any Hilton I have stayed at.
Cons: Location was described as being within walking distance of public transportation, which is not accurate.
Room service order was delivered with missing items, and I was charged for them. Despite apologies from the front desk personnel and a promise that additional charges would be removed for undelivered items, nothing was changed. I asked again at checkout, but when I got the bill on my bank card it was the same. Prices for room service were typically outrageous so that just added to the issue.
Located in the Heart of Downtown St. Louis, Missouri is the historic Hilton St. Louis Downtown hotel, the only boutique hotel in the city. The Hilton St. Louis Downtown hotel is situated at the corner of 4th and Olive Street within walking distance to Busch Stadium, The Gateway Arch, Edward Jones Dome, America's Center and the Historical Laclede's Landing. Our location is less than 15 miles from Lambert International Airport and central to many of the cities premier attractions. This guarantees the perfect location for business meetings, weddings, social functions or a simple urban getaway. The historical Merchants Laclede Building has recently undergone a painstaking renovation to preserve its turn of the century beauty and has been converted into the Hilton St. Louis Downtown hotel. The Hilton St. Louis Downtown hotel offers covered parking, complimentary business center, 400 Olive (award-winning in-house restaurant), in-room dining, state-of-the-art fitness center with circuit training and strength machines and cardiovascular equipment, oversized whirlpool and same day valet dry cleaning. All 195 hotel rooms have complimentary high-speed wireless Internet access, 37-inch flat-screen high definition televisions, Hilton's new standard in sleeping comfort, Serenity Bed by Hilton, in-room refrigerator with complimentary bottled water, two telephones with voicemail, data port and complimentary local phone calls, coffee maker with complimentary coffee and tea, large work desk with desk level outlets and ergonomic chairs and iron/ironing board. For exemplary service in St. Louis, Missouri, it happens at the Hilton St. Louis Downtown hotel! Travel should take you places!
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
With a stay at HoteLumiere at the Arch in St. Louis (Downtown St. Louis), you'll be steps from Lumiere Place Casino and 6 minutes by foot from Dome at America’s Center. Featured amenities include a business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7.2 Good
Based on 499 reviews
All reviews
- All reviews
Excellent
8.0
Pros: The location was convenient for local attractions. The room we stayed in was newly renovated and very clean.
Excellent
9.4
Pros: I enjoy the comfortable, clean rooms, easy access to the casino too!
Good
7.7
Pros: The room was nice and had plenty of space
Okay
4.0
Pros: Close to baseball field
Mediocre
2.2
Mediocre
2.2
Mediocre
3.7
Excellent
8.8
Pros: The staff were concerned and helpful.
Mediocre
2.0
Pros: Nothing
Good
6.0
Pros: Will be nice when remodeled.
Excellent
9.1
Pros: The room was amazing, and the riverfront view was beautiful. Overall, we were very satisfied with our stay.
Okay
5.4
Pros: The location was good. I was able to hop right on the metrolink and 3 stops later I was at the stadium. There are only 4 bars left on the landing so it's not what it used to be.
Details
Reviews
Overall 7.2 Good
Based on 499 reviews
Cleanliness
7.2
Comfort
7.5
Location
7.9
Services
7.0
Staff
7.5
Value for money
6.6
8.0 Excellent
Pros: The location was convenient for local attractions. The room we stayed in was newly renovated and very clean.
Cons: It would've been nice to be able to go to the lobby of the hotel and get breakfast and a good cup of coffee without having to go to over to the casino.
9.4 Excellent
Pros: I enjoy the comfortable, clean rooms, easy access to the casino too!
Cons: Price was a bit high.
7.7 Good
Pros: The room was nice and had plenty of space
Cons: Had no Wifi access and tried calling the front desk and could not get anyone to answer phone. Was thinking of ordering room service but had no menu and again could not get an answer from front desk.
4.0 Okay
Pros: Close to baseball field
Cons: You have no control over the room temperature (our room was 75 and muggy the entire time and it was 100 outside). The bathroom was so terribly lit that it was hard to see in the shower and also the shower head was incredibly small. There were numerous stains on the floor in the room and the hallway.
2.2 Mediocre
Pros:
Cons: Don't be fooled by the pictures online. The place is dirty, with a deserted atmosphere. The front revolving door is broken. It smells like cigarette smoke, alcohol and urine. They charge a $100 incidental fee at check-in and say you will get it all back. Then you automatically get charged a $20/day 'resort fee' that is supposed to cover your amenity usage. Like the fitness center in which not one of the treadmills worked. Will never stay here again.
2.2 Mediocre
Pros:
Cons: There was definitely some false advertising on the side of the Expedia. The room and bathroom were nothing like what was pictured on the web site. The pool area was also closed and the hotel proceeded to charge us for the resort fees. Why would we be charged the full price for the resort fee when we can't use the full amenities? That doesn't make sense.
When we went to discuss this with the manager of the hotel, about the resort fees and the room not looking like the pictures we saw, all he could say was that it wasn't his fault and that there was nothing he could do for us. He was incredibly rude, not willing to be understanding at all. I found this to be incredibly appalling, considering he is in a managerial position of a hotel, he seemed to be lacking training in customer service.
With that being said, we will not be staying at this hotel ever again. The bathroom was incredibly small and disgusting. There was hair all over the tub and the were brown spots all over the shower wall and the shower curtain had yellow stains all in it. It was hard to believe that this place was just recently renovated. Considering the fridge in the room was actually really old and we were told that it wouldn't keep our stuff real cold but cold enough.
3.7 Mediocre
Pros:
Cons: When we arrived, we waited 30 minutes to be acknowledged. There was no apology made for slow service. The two women were taking care of one man and didnt even look in our direction. Once we were helped, it took them another 30 minutes to find our reservation. They were relatively rude and seemed put out by our stay. I will never stay there again.
8.8 Excellent
Pros: The staff were concerned and helpful.
Cons:
2.0 Mediocre
Pros: Nothing
Cons: There is absolutely nothing to like about this place they screwed up my reservation, I had to sleep on the floor, the room was not clean, the staff was rude. Parking was terrible and confusing. I regret staying there!
6.0 Good
Pros: Will be nice when remodeled.
Cons: They had a hidden $10 fee. I could have stayed in the middle of downtown for same price at a very least the same quality room, but from what I found out, nicer.
9.1 Excellent
Pros: The room was amazing, and the riverfront view was beautiful. Overall, we were very satisfied with our stay.
Cons: Third shift housekeeping was very lax and unresponsive when we needed any extra towels.
5.4 Okay
Pros: The location was good. I was able to hop right on the metrolink and 3 stops later I was at the stadium. There are only 4 bars left on the landing so it's not what it used to be.
Cons: The staff was particularly rude during check in. if you need extra bedding or towels you have to go to the front desk to get it. They now charge a $10 resort fee which is ridiculous because that hotel is far from any kind of resort. 20 minute wait for the elevator. There are only two outlets in the bedroom you can use. One outlet by the bed. You have to unplug the lamp if more than one person wants to charge their phone at night. Which makes it a little dangerous to walk because the fattest light is across the room.
Non-smoking rooms/floors completely smell like smoke. I wish I would've stayed somewhere else,
With a stay at HoteLumiere at the Arch in St. Louis (Downtown St. Louis), you'll be steps from Lumiere Place Casino and 6 minutes by foot from Dome at America’s Center. Featured amenities include a business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.
Casino
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
Express check out
Wi-Fi
Air-conditioned
Storage available
With a stay at Red Lion Hotel St. Louis, you'll be centrally located in St. Louis, just a 5-minute walk from Enterprise Center and 9 minutes by foot from Busch Stadium. Featured amenities include a business center, express check-in, and express check-out. Planning an event in St. Louis? This hotel features 29999 square feet (2787 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 6.5 Good
Based on 2,230 reviews
All reviews
- All reviews
Excellent
8.0
Pros: worth what we paid.
Bed was comfortable.
Shower pressure was really good
Okay
5.4
Pros: The pillows were nice. The front desk staff was pleasant
Okay
5.7
Pros: The location is good. It has promise. It's across the street from the train station, under construction, and close to the Cardinals and Blues arenas.
Good
6.2
Pros: Good security for the better part.
Excellent
9.4
Pros: The staff was helpful and friendly. We were close to downtown and the room was very clean and was a very spacious room. The hotel was quiet and overall was a very positive experience.
Excellent
9.1
Pros: Hospitality awesome
Good
7.7
Pros: Check in and out was smooth, room was comfortable, on site parking, good proximity to Busch Stadium and Scottrade Center.
Okay
5.1
Pros: The employees were very nice and helpful.
Okay
4.5
Pros: The staff were all very friendly, if not terribly helpful.
Excellent
8.0
Pros: Room was spacious. On site restaurant and bar a benefit. Cabs readily available.
Good
7.4
Good
6.0
Pros: The staff was very friendly and helpful!
Good
7.3
Pros: Check-in process was quick and easy.
Good
6.6
Pros: The beds were wonderfully comfortable and we had a nice, clean room with a view. The only drawback was the small bathroom.
Excellent
8.0
Pros: proximity to railway/metro
Mediocre
3.6
Pros: I liked that the room was large and living room separate of the bedroom, that there was a lounge, and that they had a Starbucks.
Good
7.2
Pros: Everything.very clean. Nice staff
Details
Reviews
Overall 6.5 Good
Based on 2,230 reviews
Cleanliness
6.6
Comfort
6.9
Location
8.0
Services
6.3
Staff
7.8
Value for money
6.4
8.0 Excellent
Pros: worth what we paid.
Bed was comfortable.
Shower pressure was really good
Cons: mini refrigerator was froze over.
we had 2 small conditioners and not a shampoo and conditioner.
5.4 Okay
Pros: The pillows were nice. The front desk staff was pleasant
Cons: The carpets were dirty, the furniture was old, and the hotel needs a thorough cleaning and updating. The tub bottom was dirty, as well
5.7 Okay
Pros: The location is good. It has promise. It's across the street from the train station, under construction, and close to the Cardinals and Blues arenas.
Cons: I didn't like the popcorn in the couch cushions, the pizza left the counter, and the wad of hair floating in the pool. Cleanliness is a real issue. I would overlook the worn facilities if the place was clean.
6.2 Good
Pros: Good security for the better part.
Cons: The room was dirty. I found food on the floor. Staff at front desk was fair. A woman followed me into the bathroom that I had to unlock. Strange certainly not a guest. Do not know how she got into the hotel.
9.4 Excellent
Pros: The staff was helpful and friendly. We were close to downtown and the room was very clean and was a very spacious room. The hotel was quiet and overall was a very positive experience.
Cons: There wasn't too many food options right near the hotel, we ended up taking a taxi to the downtown area for most of our trip.
9.1 Excellent
Pros: Hospitality awesome
Cons:
7.7 Good
Pros: Check in and out was smooth, room was comfortable, on site parking, good proximity to Busch Stadium and Scottrade Center.
Cons: Wi-fi wasn't free, TV wasn't easily seen from the far side of the bed. Needed better parking signage from the street.
5.1 Okay
Pros: The employees were very nice and helpful.
Cons: Hotel bed was dirty, found lipstick stain as well as hairs that didn't belong to us.
4.5 Okay
Pros: The staff were all very friendly, if not terribly helpful.
Cons: Room was *filthy*. Walls were dirty, carpet was horrifying, and the bedspreads were filthy. They didn't even cover the bedspreads with fresh sheets. Sofa and chairs were so gross we were didn't want to sit on them.
We were surprised to find out at the last minute that there was:
-no microwave (They offered to bring us a microwave for a fee of $20/day. What?!)
-no complimentary parking (We chose a hotel downtown in part to save on parking!!)
-no complimentary breakfast
So the value of a "discounted" room went out the window.
8.0 Excellent
Pros: Room was spacious. On site restaurant and bar a benefit. Cabs readily available.
Cons:
7.4 Good
Pros:
Cons: Everything was very good except checkout. I had to wait in line for 30 minutes before two customers in the only two lines were helped and the line began to move. I had no issues to resolve, there should have been someone else that was called up to help or an express line for people checking out.
6.0 Good
Pros: The staff was very friendly and helpful!
Cons: Room smelled , dirty carpeting , very limited to no food and beverage service. No news paper or magazines available. Ice machine on 7th floor broke, drink machine don't take cash
7.3 Good
Pros: Check-in process was quick and easy.
Cons: While convenient, I did not like the additional expense of parking at the hotel.
6.6 Good
Pros: The beds were wonderfully comfortable and we had a nice, clean room with a view. The only drawback was the small bathroom.
Cons: the small bathroom
8.0 Excellent
Pros: proximity to railway/metro
Cons: the fact that breakfast was not provided at the rate I had been given. Personally I think that it is in the hotel's interest to have guests breakfast in the hotel rather than going elsewhere because the price seemed steep
3.6 Mediocre
Pros: I liked that the room was large and living room separate of the bedroom, that there was a lounge, and that they had a Starbucks.
Cons: The bathroom was not cleaned when we arrived at the room, the orders on room service were incorrect and the hotel said they would remove the charge and did not, the staff was apathetic to needs or simply lazy with the exception of a few, the hotel guide has things in it that no longer exist (a sports bar), questions on where to eat in the city were not easily answered, they locked the smoking area
7.2 Good
Pros: Everything.very clean. Nice staff
Cons:
With a stay at Red Lion Hotel St. Louis, you'll be centrally located in St. Louis, just a 5-minute walk from Enterprise Center and 9 minutes by foot from Busch Stadium. Featured amenities include a business center, express check-in, and express check-out. Planning an event in St. Louis? This hotel features 29999 square feet (2787 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A stay at City Place St. Louis - Downtown Hotel places you in the heart of St. Louis, within a 10-minute walk of Gateway Arch and Dome at America’s Center. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 15 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 5.0 Okay
Based on 7 reviews
Mediocre
3.7
Okay
5.1
Pros: Good Location.
Mediocre
3.1
Details
Reviews
Overall 5.0 Okay
Based on 7 reviews
3.7 Mediocre
Pros:
Cons: I’m sure the hotel was beautiful back in its prime, but it is in need of a serious upgrade. Staff could care less about it’s guest other then the one trying to get you to sign up to go tour other properties. Parking garage was also in poor shape.
5.1 Okay
Pros: Good Location.
Cons: They charged me for the room twice after I paid for it in advance. Now have to wait 7 days to hopefully get reimbursed. Not Happy At All!
3.1 Mediocre
Pros:
Cons: The location was the only convenience about this place. There were no towels, soap, or shampoo in the room. We had to call three times to get them and they still forgot the soap. The shower curtain rod was broken and paint was peeling from the ceiling. This room needed to be about $100 less for it to be decent.
A stay at City Place St. Louis - Downtown Hotel places you in the heart of St. Louis, within a 10-minute walk of Gateway Arch and Dome at America’s Center. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 15 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Pool
Fitness centre
Bar/Lounge
Child-friendly
Laundry service
Business centre
Express check out
Free Wi-Fi
Air-conditioned
Where to stay in St. Louis?
Our map will help you find the perfect place to stay close to Citygarden by showing you the exact location of each hotel.