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Hotels near St. Louis Lambert Airport

Hotels near St. Louis Lambert Airport

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Lambert-St Louis (STL) - St. Louis, MO, United States
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Best hotels near St. Louis Lambert Airport

Cleanliness
9.2
Comfort
9.2
Facilities
9.1
Location
9.4
Overall
9.1
Overall 9.0 Excellent
Based on 375 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
9.1
Location
9.4
Overall
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.3
Location
9.5
Services
9.1
Staff
9.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
9.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
9.5
Comfort
9.2
Location
9.6
Services
9.2
Staff
9.7
Cleanliness
9.0
Comfort
8.9
Location
9.1
Services
8.9
Staff
9.3
Cleanliness
9.0
Comfort
9.3
Facilities
9.0
Location
9.4
Overall
9.5
Cleanliness
8.4
Comfort
8.8
Location
9.1
Services
8.6
Staff
9.3

Excellent 10.0
Pros: The pm dinner/kickback had decent food choices and variety each night. Plus was complimentary! The staff was super kind and patience was amazing.
Cons: Pool was a little foggy looking 1st day, seemed smaller. Didn't check next few days.
Mediocre 2.0
Pros: The staff was very nice
Cons: Room had dirty socks left in room - tub not cleaned
Excellent 10.0
Pros: Friendly professional staff. Dinner and drinks. Breakfast. The suite we stayed in was spacious and great for relaxing and business.
Cons: Carpet in rooms. Tile floors would be great!
Excellent 9.0
Pros: We got there early since we had an appointment at 12pm. The nice lady at the front desk informed us that check in wasn¿t until 3pm but we had 2 very tired kids so she checked and let us check in early. It was a God send.
Cons: The pillows were horrible. Lol I like soft pillows but these were nothing but air. You lay on them and they went flat quickly. I had to ball them up so I didn¿t sleep with a neck pain.
Poor 1.0
Pros: Calling manager in the am
Cons: Calling in the morning
Excellent 10.0
Pros: The Manager's Reception between 5:00PM and 7:00PM was as good as any I have seen. Plenty to eat and plenty of free drinks. The breakfast the following morning was also exceptional.
Excellent 10.0
Pros: shuttle service
Cons: nothing
Excellent 10.0
Pros: The staff was very nice ! Breakfast was amazing!
Cons: Could not get in the pool or hot tub . Too many small children in hot tub like (10) kids And the pool was dirty (brown water ) the pool was filled with too many kids and other ppl there was no room and we waited for hours .
Good 6.0
Pros: Room was cool..
Cons: Lots of Nets.
Excellent 8.0
Pros: Staff was very friendly
Cons: Wish the y?was bigger a. Had more weights
Good 7.0
Pros: Complimentary Breakfast and Kickback
Cons: Elevator Slow and rooms are small. Don¿t like the bathroom setup.
Excellent 9.0
Pros: Price with having kids
Cons: Like the time reservation for use of pool, but they should use 1hr time limit during the social distance where after your 1hr up have to leave. Was not able to use hot tub 10 kids in it from age 15 to 4
Excellent 10.0
Pros: First time staying at a Drury Inn & will most definitely be coming back. The whole stay was amazing. Staff was attentive and very kind, room was clean and smelled fresh, bed was comfy, kickback and breakfast were a pleasant bonus!
Cons: The only thing that I could remotely complain about is the pool. It was almost too cold for an indoor pool. Plus the hot tub was out of order.
Okay 4.0
Pros: Proximity to the airport.
Cons: It was very dated and not clean at all.
Excellent 10.0
Pros: The front desk lady was EXCELLENT - VERY PROFESSIONAL & PERSONABLE! Also, I would like to recognize the 2 ladies who helped with serving the liquor & food - they did an amazing job by smiling & showing great hospitality! Thank you - much appreciated!
Excellent 8.0
Pros: Excellent staff who went beyond the expectations to please us.
Cons: Room was quite small.
Excellent 10.0
Pros: Clean, inviting, and Warm.
Cons: No
Excellent 8.0
Pros: Good effort to follow Covid guidelines at breakfast buffet
Cons: only one elevator working makes it hard to follow the social distancing policy or one party per car load.
Excellent 9.0
Pros: Very nice for a three star hotel. Extremely nice staff. Happy to have free parking and free breakfast with sausage and eggs. Room and pool were fine, but nothing special.
Excellent 9.0
Pros: Location to the airport and meals
Good 7.0
Pros: It was clean
Cons: The room was only on 3rd floor and they right over the main entrance
Good 7.0
Pros: It’s convenient location in proximity the the airport.
Cons: When we checked in, we were told we could leave our car in their lot. When we checked out to get our flight a different staff member told us we could not and had to go somewhere else at 5am and paid $30 for parking.
Poor 1.0
Cons: Yes the staff was very rude.
Good 6.5
Pros: Check-in staff were excellent.
Cons: Old. Updated but you still feel its age. Overpriced.
Okay 4.0
Pros: Proximity to airport
Cons: Could not check in until nearly midnight due to power outage. Parking is not included while flying. Hotel did offer parking compensation while checking out the next morning.
Excellent 9.4
Cons: Really small pool
Good 6.0
Pros: The hotel was very nice and clean. Offered lots of amenities..
Cons: When booking this reservation, the impression was free shuttle and parking for anyone staying. This was not the case. We were parking in a SPOT and were charged 82 dollars for parking. This could have been more clear when reserving our stay.
Excellent 9.1
Pros: The location for an early morning flight was great.
Cons: Noise from the Interstate and sometimes the wait for a shuttle was a little too long, especially standing outside in the weather.
Good 6.0
Pros: Close to the airport with shuttle service.
Cons: The receptionist was not friendly nor did she smile. Perhaps it was a very bad day for her.
Excellent 9.7
Pros: Cleanliness; food.
Cons: Security staff.
Excellent 9.7
Pros: Across the street from airport Superb shuttle service no matter what time of day Fresh, clean, sharp rooms Very good breakfast buffet
Cons: No negatives
Excellent 8.0
Pros: The hotel was clean, tidy and the room was perfect for a one night stay. Well organised shuttle service tot he airport. Free popcorn and soda for guests up to 10pm! No restaurant however and the Italian restaurant next door served the most awful pizza we have ever experienced!
Drury Inn & Suites St. Louis Airport - St. Louis
Rated no. 1
9.0
Excellent 9.0
Based on 375 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
8.5
Location
8.8
Overall
8.5
Overall 8.9 Excellent
Based on 272 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
8.5
Location
8.8
Overall
8.5
Cleanliness
9.3
Comfort
9.1
Location
8.7
Services
9.0
Staff
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
7.3
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.1
Staff
9.2
Cleanliness
9.4
Comfort
9.1
Location
9.0
Services
9.1
Staff
9.3
Cleanliness
8.9
Comfort
9.0
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
8.4
Services
8.9
Staff
9.2

Okay 5.0
Pros: Somebody needs to take a look at updating this hotel. The concept of courtyard has lost some thing over the years… It’s become very tired. With one exception the staff in this hotel is operating on auto pilot! A few even enjoyed showing their authority in doling out needed items. This was an extended stay, I have status with Marriott and felt like I was just like everybody else when it came to services.Let’s put it this way after 10 days I walked out with the feeling that I will find another place to stay on my next visit.
Cons: Let’s put it this way after 10 days I walked out with the feeling that I will find another place to stay on my next visit. The dDecor is tired, the staff for the most part was indifferent. On the way out the elevator didn’t work, delaying my exit. I walked away focused on where I’ll stay next time I visit. It certainly won’t be at this Courtyard.
Good 7.0
Pros: I didnt make it to Breakfast
Cons: N/A
Excellent 8.0
Cons: There was nothing hot.
Excellent 10.0
Pros: Breakfast was okay, quick and easy checking, friendly and inviting front desk staff, cleanliness was awesome, hotel was beautiful, I would stay again.
Cons: Having a list of restaurants for travelers for dine in due to restaurant closure, more organic breakfast options, the only thing that was irritation was the light outside the patio that kept flickering on and off, which interrupted my sleep, there should be an option to pull a shade down or something to block that light at night
Good 6.0
Pros: Good place to rest my baby man arms
Cons: Hotel too manly for baby man
Excellent 8.0
Pros: Breakfast was fair enough Location was not so good, it is too far from downtown
Okay 5.0
Cons: We had strange phone calls at 2am. There was a bloody handprint in the bathroom.
Excellent 8.0
Pros: The bed and very spacious.
Cons: The breakfast was grab and go not very good. The front desk came over to assist with it she was rude and abrupt when trying to get special items. The pool was closed.
Mediocre 3.0
Pros: The staff when I checked in the room was great But check out staff wasn't. I tried to explain to her that my daughters got bit up during our stay and she just wasn't listening
Cons: Same as above statement
Excellent 10.0
Pros: Great room set up and was very attractive and clean.
Cons: The breakfast didnt start until 0630 and i had to leave before then and there was no coffee set up in room so i had no coffee that am. Also location was out of my way from where i was working so i would definitely not stay thru the week w/ STL traffic
Excellent 10.0
Pros: Everything was great.
Excellent 8.0
Pros: They are ready to help in any matter and do so quickly. Very friendly people.
Cons: No
Excellent 10.0
Pros: Beautiful room and cleanliness was just awesome
Cons: No
Excellent 9.0
Pros: Cleanliness
Cons: Had to ask for coffee packets for room.
Excellent 8.0
Pros: The staff was really nice when I checked in a little late. The rooms were nice and easy to get to.
Cons: They had nice brand shampoo bottles in the shower for use but they were not filled up. Bathtub was also a bit dirty. Other than that no complaints.
Good 7.0
Pros: location, room furniture and amnenties, liked the small balcony
Cons: tv could have been a bit larger in inches. also, prefer tv at foot of bed to view straight head instead of having to turn neck to view from tv on side of bed. Makes it harder for two people in bed to see screen at same time. Also strains your neck.
Excellent 10.0
Pros: cant think of anything we did not like
Cons: no
Excellent 9.0
Pros: The staff was friendly. The lobby and the room were nicely remodeled with beautiful, calm colors, and the hotel's location was in a clean, quiet area.
Cons: The hallways and elevator appear old and need remodeling. Also, more of a variety of food items should be given with the complimentary breakfast.
Excellent 9.0
Pros: Staff was great, very helpful. Nicely furnished room, very clean.
Cons: Walls were very thin and we could hear the people next to us at normal conversation levels.
Good 7.0
Pros: The room itself was nice and clean
Cons: There was no hot tub and we had to pay for breakfast. The amenities that I requested were free WiFi, free parking, and free breakfast.
Good 7.7
Pros: It was the poshest courtyard by Marriott hotel I've ever stayed in, with NO continental breakfast now I see how they can afford all that.
Cons: No breakfast included.
Excellent 10.0
Pros: Everything fell into lace. I was welcomed in a friendly manner, the room was pretty and clean.
Excellent 8.0
Pros: Front desk was very helpful. Bistro was a nice place to grab a drink before going up to our room. Very clean. We would definitely stay here again.
Courtyard by Marriott St. Louis Westport Plaza - St. Louis
Rated no. 2
8.9
Excellent 8.9
Based on 272 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
8.5
Location
9.0
Overall
8.2
Overall 8.8 Excellent
Based on 257 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.5
Location
9.0
Overall
8.2
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Location
8.8
Services
8.9
Staff
9.3
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
7.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Overall
10.0
Services
9.0
Cleanliness
9.5
Comfort
9.5
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
9.1
Comfort
9.1
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.4
Comfort
8.6
Location
8.4
Services
8.1
Staff
8.8

Excellent 8.0
Pros: Great location to the airport. Convenient shuttle to airport. Breakfast was good.
Excellent 10.0
Pros: The shuttle service is amazing! Easy to access and super quick trip to the terminals. Front desk staff was friendly and extremely helpful!
Excellent 10.0
Pros: Front desk was very nice. Shuttle service to the airport was great. Room was clean and comfy.
Excellent 9.0
Pros: For the value I was happy with the overall cleanliness. Especially for a somewhat dated facility. It was the best stay we've had on this trip or in awhile actually. Would definitely stay here again!
Cons: My only real complaint was the bed in room 223 had this weird creak if you so much as leaned against it, let alone move in your sleep. That was extremely annoying! It was also just a tad firmer than I like, but I realize that not everyone can be pleased in that area.
Excellent 10.0
Pros: The roll in shower since I walk with cane. The toilet being higher so many feel like on the ground. Loved coming in back door and room right there. I liked having the gate in parking lot. Room was spacious for my daughter and i.
Cons: The Orange juice machine was out of order at breakfast. I ask my daughter to bring me a glass of Orange juice but she threw me an orange.
Excellent 10.0
Excellent 10.0
Pros: I would have preferred a full breakfast.
Cons: Hotel was great!
Good 7.0
Pros: This location is close to many restaurants and businesses as well as just a short drive to the Lambert airport!
Cons: Nothing was problematic during our stay.
Excellent 9.0
Pros: They had early shuttle to airport
Cons: no comment
Excellent 9.0
Pros: Everyone was very nice and helped; great location
Cons: Maybe consider breakfast potatoes without meat; put meat on the Side and have more than one option versus only steak
Okay 5.0
Pros: Nothing I asked the person that booked my room if this place had a pool I was told yes they failed to tell me it was an outside pool it¿s to cold for that
Excellent 10.0
Pros: Great
Cons: No
Excellent 10.0
Pros: Cleanliness, the polite staff, had a microwave, refrigerator, free parking, and free breakfast
Excellent 8.0
Pros: It was close to airport. Had vacancy when I needed it last minute. Room was clean.
Excellent 10.0
Pros: Friendly staff and walking distance to Bandana BBQ restaurant
Excellent 8.0
Pros: Proximity to restaurants.
Cons: Men's restroom door just off the lobby was loose and had to be pulled shut. A roach was found in the floor of room 401 in the middle of the night.
Good 6.5
Cons: The desk clerk was rude. Each time we went to the front desk, no one was there. It took a very long time for them to return. There was a party in the rooms across the hall; we got NO sleep.
Excellent 10.0
Pros: Nice clean motel with great staff.
Cons: No
Excellent 10.0
Pros: Staff was super friendly, the shuttle was very convenient & room was clean!
Excellent 8.0
Pros: clean,convenient to airport and a decent breakfast buffet with hot coffee.
Excellent 8.8
Pros: The staff were always bright, helpful, and polite.
Excellent 8.3
Pros: Convenient to the Airport. Safe. Comfortable,
Hampton Inn St. Louis-Airport - St. Louis
Rated no. 3
8.8
Excellent 8.8
Based on 257 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.1
Facilities
8.4
Location
8.5
Overall
8.0
Overall 8.6 Excellent
Based on 124 reviews
Cleanliness
9.0
Comfort
9.1
Facilities
8.4
Location
8.5
Overall
8.0
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
6.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.3
Location
8.8
Services
8.8
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.9
Comfort
9.3
Location
8.9
Services
9.1
Staff
9.0
Cleanliness
8.9
Comfort
8.9
Facilities
8.0
Location
8.1
Overall
6.0
Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.2
Location
6.6
Services
8.0
Staff
8.4

Excellent 8.0
Pros: The breakfast was good!
Cons: We didn't get our room cleaned. But we did receive a message apologizing and they were aware.
Excellent 8.0
Pros: Hot Breakfast Pretty clean Staff quickly resolved issue with good customer service
Cons: Had to change rooms because first room was not very clean
Excellent 8.0
Pros: I was in town with my son for a basketball tournament. The hotel was spacious and in a good location. There was something on the mattress and box spring. I think probably ice cream from a previous customer. Overall the hotel was very clean. I know sometimes things are missed when cleaning.
Cons: A little more detail to cleaning.
Excellent 10.0
Pros: THE BEST SHOWER of ANY hotel I've ever stayed!
Cons: Some of the customers were very loud one evening on the next floor up.
Excellent 10.0
Pros: Very friendly informative staff best of the 3 hotels I've stayed in the past 3 days and was also the cheapest
Cons: There was some minor damage and the tv didn't work. Just minor attention to details
Mediocre 2.0
Pros: none
Cons: bitchy staff at check in
Excellent 10.0
Mediocre 2.0
Pros: the cleanliness
Cons: the disturbance of the room next to us who played music and smoking something other than cigarettes with the smell coming through the vents. We left early because of this.
Excellent 10.0
Pros: Location
Cons: The very POOR INTERNET.. service and connection I could hook my fire stick up .. due very poor instruction from the hotel!
Excellent 9.0
Pros: The room was spacious and clean
Cons: N/A
Excellent 8.0
Pros: Location was very convenient.
Cons: I was under the impression that a shuttle bus was available to concert venue.
Excellent 10.0
Pros: Clean and close to event we were going to
Cons: You can hear the shutting of the doors from other guests from inside of the room. Started hearing this around 6am.
Good 7.7
Pros: Spacious room
Cons: Super loud AC Weird geometry of room Expensive
Okay 5.4
Cons: Cleanliness of the overall room was the main issue
Excellent 10.0
Pros: We got in late and we left late was not a problem at all My kids got to swim in the morning. Pool was really small but it was fun.
Mediocre 2.2
Cons: Oh, by the way, the airport shuttle does not run after after 11.
Excellent 9.1
Pros: I like that the hotel was quit and quick housekeeping response
Cons: I didnt like how small the pool was and the color of the water was a grey looking color, but my kids hsd fun. Also i didnt like the fact that the tv in my room didnt work and we didn't notice until it was to late
Excellent 10.0
Pros: I liked the free wifi and breakfast , as well the comfor in the room plus the flat screen tv.
Cons: There wasn't any thing I didn't like!
SpringHill Suites by Marriott St. Louis Airport/Earth City - St. Louis
Rated no. 4
8.6
Excellent 8.6
Based on 124 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
8.3
Location
8.5
Overall
8.5
Overall 8.5 Excellent
Based on 117 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
8.3
Location
8.5
Overall
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
7.0
Overall
7.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.8
Comfort
8.5
Location
8.8
Services
8.4
Staff
8.8
Cleanliness
8.0
Comfort
4.0
Facilities
4.0
Location
8.0
Staff
10.0
Cleanliness
8.3
Comfort
8.3
Facilities
8.3
Location
7.3
Overall
8.4
Cleanliness
9.3
Comfort
9.1
Location
8.7
Services
9.0
Staff
9.2
Cleanliness
9.7
Comfort
9.7
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.9
Comfort
9.0
Facilities
8.0
Location
8.3
Overall
8.0
Cleanliness
9.7
Comfort
10.0
Location
9.2
Services
8.6
Staff
9.4

Mediocre 3.0
Pros: It was too small for a queen room
Cons: I had to go down to ask for extra blankets and bed sheets, because there was noun in the room closet, no shampoo, but enough towel, even tho I ask for noun smoking room, both rooms smell bad, it was too much noise people were running around 1am in the hallway and a small of weed was coming into the room from the hallway, anytime we walk out of the room there was weed Very disappointed It was not worth $140 per night.
Excellent 10.0
Pros: It was super clean staff were very nice
Excellent 10.0
Pros: The rooms were very nice and clean. The staff was amazing.
Good 7.0
Pros: Staff went above and beyond to make sure me and my family was comfortable.
Cons: TV in room didn't work, but staff provided me with a different room so I was able to enjoy watching tv and enjoyed my stay.
Poor 1.0
Pros: Nothing.
Cons: None of my accommodation were met. I asked to be near a family member who had also booked a room for the night, and I was told there are no joining room. The room had trash from previous people. The pool was temporarily closed however, that was not noted prior to booking. The pull-out couch was broken. This is by far the worst Marriott, I have ever stayed at. I will never stay again.
Okay 5.0
Pros: Clean and comfortable.
Cons: Listed as having a restaurant. I booked here specifically for that reason. I had been driving for 11 hours and just wanted somewhere to rest and eat without having to go out again. It should not be listed as having a restaurant if it is not open.
Poor 1.0
Pros: Nothing
Cons: The hotel showed that the pool was available which it wasn't. There were teenage boys running around kicking a soccer ball, staff seen the and didn't notify to stop. The toilet in the room was broken and I was told no one was available to fix it and
Excellent 10.0
Pros: Rooms are awesome
Cons: No
Excellent 10.0
Pros: The cleanliness of the hotel and how informative and polite the staff was.
Cons: N/A
Excellent 10.0
Pros: The staff was very friendly and even relatable. There was a room situation that was solved quickly and professionally.
Good 6.0
Pros: The front desk agent was very kind. She gave me excellent service.
Cons: The hot water seems to be fixed so my shower was lukewarm and the heating in the room was slow to warm the room up. And the fitness center is closed due to covid.
Excellent 8.0
Pros: Ease of check in
Cons: Heard a lot of the highway noise
Excellent 10.0
Pros: Clean comfortable hotel with friendly and helpful staff. Was located just of the interstate but was not congested
Okay 5.0
Pros: The room and all the amenities
Cons: For the money, I should not have to pay for breakfast, at least a very well put together continental breakfast would have been nice.
Excellent 9.4
Pros: We were really pleased with our stay. The room and hotel in general were really nice.
Okay 4.8
Pros: Location
Cons: Smelled like dead fish and skunk, did not get the room i reserved was down graded and still paid same price, no free breakfast
Excellent 10.0
Pros: I like how clean the hotel is.
Cons: There was nothing to not like.
Excellent 10.0
Pros: I would stay there again it was clean everybody was nic food was good and good drinks
Excellent 8.0
Pros: I ended up staying at another Marriott - the one closer to the airport. I had such an early call I was trying to stay as close as possible. Thank you. All employees at both locations were very helpful in helping me change my reservation over. :)
Excellent 10.0
Pros: Spacious room
Excellent 9.7
Pros: comfy beds
Cons: price of hotel food.
Good 7.1
Pros: Location
Cons: Water spot by the balcony was 6 feet wide and 3 feet long.
Excellent 10.0
Pros: We were actually amazed by how up to date, clean, and well maintained the hotel was. Of all the hotels we've ever stayed at in St Louis Courtyard Marriott ranks number one for us. We will by all means be returning soon! Thanks for making our stay rememberable!
Excellent 10.0
Pros: Everything
Cons: You need more things in handicap handles in bathrooms for showers and around the toliets thank you
Excellent 8.0
Pros: Great staff and very comfortable room
Cons: The pool was very cold and way too chlorinated
Okay 4.5
Pros: The staff is very friendly
Cons: It was very far from the airport and the shuttle didn't start until 8am and since my flight was earlier I had to Pay for a cab. I would've rather stayed at another hotel
Good 7.6
Pros: The lady at the desk was nice
Cons: Not as close to the airport as I thought and shuttle hours didn't help me
Good 6.0
Cons: No microwave no breakfast
Courtyard St. Louis Airport/Earth City - St. Louis
Rated no. 5
8.5
Excellent 8.5
Based on 117 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
9.3
Location
8.4
Overall
9.3
Overall 8.2 Excellent
Based on 328 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
9.3
Location
8.4
Overall
9.3
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
10.0
Cleanliness
8.1
Comfort
8.0
Location
7.9
Services
8.0
Staff
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.8
Comfort
8.6
Location
8.7
Services
8.5
Staff
8.7
Cleanliness
7.2
Comfort
8.1
Facilities
10.0
Location
8.8
Overall
7.3
Cleanliness
8.7
Comfort
8.8
Facilities
9.0
Location
8.7
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Location
8.6
Services
8.5
Staff
8.3

Okay 4.0
Excellent 8.0
Pros: Friendly staff. Comfy bed. Nice shower.
Cons: Coffee machine in room didn't work.
Excellent 10.0
Pros: Great location right off the interstate, breakfast was great!
Cons: The pool could've been open.
Excellent 10.0
Pros: I enjoyed my stay just no house keeping due what's going on with covid-19
Good 7.0
Pros: Close to highway
Cons: Nothing
Good 7.0
Pros: Location and appearance
Cons: Too noise thin wall
Excellent 10.0
Pros: Cleanliness of the hotel and friendliness of the staff.
Cons: I just wish they would¿ve been open to serve food or cook it to order at least. However, it doesn¿t take away from the stars.
Poor 1.0
Pros: The location
Cons: I didn't like anything the room had no towels smelled funny I was so disappointed
Excellent 10.0
Pros: The Staff
Cons: No
Excellent 9.0
Pros: Cleanliness
Cons: Pool closed due to covid
Excellent 9.0
Pros: Great staff
Cons: Pool closed
Okay 5.0
Pros: Close to hwy.
Cons: The family above me had small kids so they ran over my head all day. Also, the hotel charges $50 extra to your bill without notice for incidentals.
Okay 4.0
Pros: Location
Cons: I changed rooms because first room spa tub wasn’t clean and the room had ants all over, the second room there was hair on the floor and bed.
Excellent 10.0
Pros: very clean and nice location.
Excellent 10.0
Pros: Staff
Cons: No
Excellent 10.0
Pros: The bed was so comfortable
Cons: None
Excellent 9.0
Pros: The staff an cleanliness at this time during covid
Cons: That the pool an jacuzzi was closed a waste
Okay 4.0
Pros: Location
Cons: Room was not serviced the weekend we were there, room smell of smoke, sheets stained, when called to report it they just said ok. I stayed her 3 years ago and enjoyed my stay, that's why I can back and bought 4 other families with me.
Good 7.0
Pros: The bed
Cons: I had to change rooms because there was vomit on the side of the bed.
Excellent 8.0
Pros: Location
Excellent 10.0
Pros: Cleanliness
Cons: Wish the pool was larger. Issues with WiFi
Good 6.0
Pros: Check-in and check out is fast.
Cons: The door of the shower does not stop water and the bathroom floor is wet after I took a shower. The shower is not clean. The paint of the shower is peeling.
Mediocre 2.0
Pros: The beds were really comfortable.
Cons: The breakfast was expensive and horrible with no selection. Refrigerator went from warm to frozen. Shower leaked really badly and was dirty. Hot tub didn't work and the water was discolored. Pillowcases were stained. Housekeepers were extremely rude.
Good 7.0
Pros: Great staff. Well trained. Very positive and customer focused.
Cons: Housekeeping was lacking. The ice bucket was never emptied & stain on a sheet was ignored. Litter in halls. The furniture in the room is getting worn... much like a shelf-worn book... scuffs and scratches. Trim above the refrigerator was falling down
Mediocre 3.0
Pros: Location
Cons: Cleanliness. Shower was broken. Upkeep of facilities.
Good 7.0
Pros: Rooms were spacious
Cons: All of the ice machines were pulled out and not working, under maintenance? The shower floor did not appear clean and the exhaust fan did not work. Walking the halls of the hotel, you could smell cigarette smoke, and all of those rooms were non-smoking.
Good 7.0
Pros: Friendly front desk person.
Cons: They put us in a hallway that was being remodeled and we were awoken at 6:30-7:00 when the remodeling started. Hadn't slept in in a long time and was looking forward to sleeping.
Okay 4.0
Pros: location
Cons: Stayed here on the wrong night on new years. Hotel was loud till after 2 in the morning. Room above me was bad and called the front desk twice. Nothing was done and the music and noise just kept getting louder. Not a good response by the hotel staff.
Good 7.0
Pros: able to get room for person with disability
Cons: no
Mediocre 3.0
Pros: Price and location.
Cons: Ring of filth around baseboards. Asked for more pillows and they were delivered with no pillow cases.
Good 7.0
Pros: pool exercise room breakfast buffet most staff members
Cons: we stayed 3 nights and received no maid service after the first night
Okay 5.0
Pros: Housekeeping very nice.
Cons: Mold in shower. Shower door would not shut. Water all over floor since shower door didn't shut.
Good 7.0
Pros: The staff
Cons: so many kids using pool for several hours.
Excellent 9.4
Pros: They overcharged us and they fixed it and gave my family free breakfast for the next day. The food is very good. The room was clean and nice and big. The bathroom was a litle small but a good size.
Cons: The pool was dirty. The pool was very small for a big hotel. Could have been a bigger pool.
Good 7.0
Cons: Bathroom tiles were a stained and chipped in some corner areas. Shower area needs a space to sit shampoo bottles etc.
Mediocre 2.0
Pros: Nothing
Cons: Was just disappointed with this hotel especially for the price. Staff was rude. Breakfast was $11.95 a person when pics make it look like free set up in lobby. They put a hold on my credit card without notification. Just not happy
Poor 1.0
Cons: They didn't have a room when I got there it took a hour to find that out, they had to send me somewhere else and ultimately ruined my whole weekend
Excellent 8.8
Pros: The location was very convenient for what I was there for. The staff were extremely nice and helpful. Everyone was very pleasant and greeted me. I love that they have a coffee area open all the time with FREE coffee, tea, hot chocolate and flavor infused water!! Makes a big difference! The hotel is extremely clean, including the gym. Didn't try the pool/spa yet. I definitely would stay here again.
Cons: I asked for a room away from the elevator so it would be quiet. I am a light sleeper. I got a room along the highway which kept me up the first night. The second night I kept the fan on to drown out the highway noise. I'll be more specific about a quiet room next time.
Mediocre 2.0
Pros: The dishes and the glassware in the restaurant were filthy After I pointed it out they rewashed them in the same dirtype water. I will never stay there again.
Cons: Filthy dishes!
Excellent 10.0
Pros: Quiet room, fitness center, secure
Cons: shower had low pressure but plenty hot
Good 6.0
Pros: clean and quick to check in and out.
Cons: We expected a two bed room; got a king w/ a pull out. Since we had children for the pull it was okay; two more adults would not have been happy. 1st room the tub faucet fell off. They quickly changed rooms with no hassle. Hot tub was lukewarm
Okay 4.0
Pros: The location was good.
Cons: The hotel staff (housekeeping) failed on two occasions to service our room. Even after I complained at the front desk.
Okay 5.0
Cons: The first time we stayed here the pool was cold and the whirlpool wasnt working. Second time again the whilrpool was cold and the pool was even colder. The room also had a horrible odor from old food trays left in hallway
Okay 5.0
Cons: The hot tub was only lukewarm and the jets did not work. pool area full of rowdy unsupervised children. shower had very low pressure and was either too cold or too hot. bed uncomfortable, did I really stay at a Hilton?
Excellent 10.0
Pros: Location, friendly staff and price
Excellent 9.1
Pros: Everything was just as advertised. Not one thing less nor one thing more
Cons: It's quite away from downtown but not too far and the staff was polite but not that helpful
Excellent 10.0
Pros: I enjoyed everything
Cons: To much chlorine in the pool couldn't enjoy swimming.
Hilton Garden Inn St. Louis Airport - St. Louis
Rated no. 6
8.2
Excellent 8.2
Based on 328 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.7
Facilities
8.1
Location
8.8
Overall
8.0
Overall 8.1 Excellent
Based on 685 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
8.1
Location
8.8
Overall
8.0
Cleanliness
6.0
Comfort
7.0
Facilities
6.0
Location
5.0
Overall
2.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
8.3
Comfort
8.4
Location
8.6
Services
8.2
Staff
8.4
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
7.3
Overall
7.3
Cleanliness
8.4
Comfort
8.4
Facilities
9.2
Location
8.0
Overall
8.5
Cleanliness
8.6
Comfort
8.7
Location
8.8
Services
8.5
Staff
8.8
Cleanliness
9.1
Comfort
9.3
Location
8.9
Services
8.9
Staff
9.0
Cleanliness
8.7
Comfort
8.5
Facilities
8.0
Location
9.0
Overall
8.8
Cleanliness
8.3
Comfort
8.3
Location
8.7
Services
8.3
Staff
8.8

Excellent 10.0
Pros: It was clean fr fr
Poor 1.0
Pros: The location was close to the airport. Hot water in the shower.
Cons: They had a very elderly man working desk at 1am and he couldn¿t find our reservation. He was not helpful and wanted to charge me again. It was an hour ordeal to finally get into our room. I found a black hair in the shower. Very unsatisfied.
Okay 5.0
Pros: Friendly staff, clean room
Cons: Outdated rooms (bathroom wall paper, door handles), bathroom had no fan, bathroom only had towels for 1 person. Tiny fridge was useless. Not hotel but not worth that price
Poor 1.0
Pros: Nothing I needed up with scabies after I slept in their beds
Cons: Everything
Excellent 8.0
Pros: Nice location near and clean
Cons: No free wifi
Excellent 8.0
Pros: I liked the decoration of the hotel
Cons: I did not like that I called before the reservation and they told me that the pool would be open, and when I arrived at the place it was closed
Excellent 8.0
Pros: It was clean and nice looking. The staff was nice and helpful. Kyle at the front desk was very nice and my shuttle driver Karen was real friendly. I liked the fact that it was close to the airport.
Cons: I didn't know that the pool was closed and I paid $16 for a Buffett style breakfast that was only so so.
Mediocre 3.0
Pros: driver name Karen and the manager name Jordan
Cons: No Microwave ice Machine didn't work properly no Buffet breakfast😔
Okay 4.0
Pros: Staff was very friendly
Cons: Pool closed, bed wasn't made when we got here, and$100 unadvertised deposit on the room.
Excellent 8.0
Pros: Everything was close by from the hotel which was nice and the rooms where every clean and nice
Cons: I didnt like that i was not told there was a 15.00 parking each day you stayed.Also had to go ask for clean towels and they forgot to bring them up so had to go the next day and request them again and then they brought upstairs to the room
Poor 1.0
Cons: Trash under the beds dirty socks . Mold and water in ice bucket . Hair on bathroom counter and in sink . Mattress too hard . No microwave
Excellent 10.0
Pros: nice and clean. staff was helpful
Cons: we had the room with the king sized bed and the room seemed a little cramped. Not much space between the bed and the dresser.
Poor 1.0
Pros: I did not like this hotel at all.
Cons: I honestly didn¿t like this hotel at all!
Poor 1.0
Pros: They are bad business..n no help
Okay 4.0
Pros: How about dirty socks in the dress, malfunctioning lavatory faucet and down hill from there. I made the frint desk aware in AM and nothing done when I returned. I am so weary of using COVID as an overarching excuse for poor service. Never would Marriott?
Cons: Terrible See above. A Marriott property like this? Shocking! Dirty socks in the dresse. r Faucet that gave only hot water. COVID is not an excuse for poor service.
Good 7.0
Pros: Location
Excellent 10.0
Pros: Nice area. Hotel staff polite
Cons: No bathtubs in bathroom
Excellent 8.0
Pros: Location and cleanliness of room. Staff was very helpful.
Cons: Nothing that I can think of.
Good 7.0
Pros: Location and overall a nice hotel
Cons: Their was hair in the bottom of the shower.
Excellent 8.0
Pros: Very friendly staff and it was absolutely gorgeous inside!
Cons: The first room they put us in smelled of awful sewage. It was so had. Then the next room they assigned us, even though it was only 2 doors down.., like literally 607 to 609... The difference was unreal!! So much better!
Excellent 8.0
Pros: Location
Cons: N/A
Excellent 10.0
Pros: The staff was amazing from front desk, the bartender she was great.
Cons: No
Excellent 10.0
Pros: The view was amazing
Cons: N/A
Excellent 10.0
Pros: Location, easy thruway access.
Cons: No
Okay 5.0
Cons: I was gone from 9:00 a.m. to 9:00 p.m. I returned to find that my room had not been cleaned. This is totally unacceptable for the price level and star level of a hotel such as this.
Good 6.0
Pros: Nothing
Cons: Yes, I was charged 50.00 a night for incidentals that wasn’t explained to me when I made the reservation. I had my kid’s with me on fall break and -- was taken from me which limited our plans and spending money for my kids. There spending m
Mediocre 2.0
Pros: Good location and the ability to handle a wedding party and guest stays.
Cons: I did not like the day shift desk staff. The guy that worked evening/nights was excellent. Several guests prepaid for their rooms, myself included. After checkout and several days later, we found additional charges were added to our credit cards.
Good 7.0
Pros: Comfortable beds, near I-70.
Cons: As stated in other reviews, staff person was rude- told me there were "700 parking spaces surrounding the building" when I asked about parking, but failed to mention that side doors were blocked off. View was of the rear maintenance area.
Excellent 10.0
Pros: Great service, great safety procedures, room was clean, love the modern bathroom especially the shower!!
Excellent 10.0
Pros: Staff was very friendly and accomadating.
Cons: Pool was closed
Good 7.0
Pros: It was nicely decorated.
Cons: The towels were not thin and appeared to be cheap, the bathroom wasn’t very clean, the room was hot, and we could hear the guests in the next room.
Okay 4.0
Cons: Very expensive parking. Please indicate parking price during booking.
Okay 5.0
Pros: Receptionist was pretty rude with her slick comments Was not told pool was closed and was told I had to pay for WiFi?? License plate was stolen and renaissance didn’t care to even help. I WOULD NEVER RECOMMEND THIS PLACE TO ANYBODY.
Cons: Rude receptionist, pool closed, no free WiFi
Good 6.0
Pros: The location of the hotel was great, also they had a few choices of drive thru restaurants close by. Checking in and checking out was a breeze.
Cons: Rooms needs updating, the toilet in our room made a horrible noise everytime it was flushed. pieces of ceiling spackle were falling. No free wifi, parking,and the pool was closed. I didnt think 4 stars was deserved at all maybe 3 will suffice
Poor 1.0
Pros: 1st room wasn’t clean then the pool was closed not due to COVID
Cons: No
Excellent 8.4
Poor 1.0
Pros: Close to airport
Cons: Arrived at 8pm. Phone nor clock worked. needed 4am wake up. went to desk. Said they were working on it. Nothing at 9. 10 staff changed. not aware of issue. Complained again at 11. Said would send staff. At 12 req new room. 1st occupied. wakeup 25 min late
Good 6.0
Pros: Location is easy to find and fairly close to things to do.
Cons: Employees weren’t great. They did not tell us that the parking ticket thing wasnt working. When asking them they told us like we should have known. We also had house keeping walk into our room about 10 minutes after checking in.
Good 6.0
Cons: Bathroom lighting is very odd. Room was very small with a lot of furniture crammed in. Hotel is tired.
Okay 4.0
Cons: needs better cleaning
Mediocre 2.0
Cons: The overall cleanliness was poor at best. Air conditioner did not work properly and would not cool, when I shared this with the front desk the said I m sorry with no resolution. Very poor overall cleanliness.
Mediocre 3.0
Pros: Bed was clean and comfortable
Cons: Makeup/blood spattered on counter very obviously in bathroom. Also on door. Also stepped over chicken wing bones on sidewalk outside. Also paid 12$ to park and had to buzz for help to not have to pay again at the gate. Unclean scammers
Okay 5.0
Pros: The location. Was easy access to the airport
Cons: The shower doors would not stay shut and the rooms are not 4 stars. Would never pay full price for this hotel.
Poor 1.0
Pros: Nothing
Cons: Big lady at the front desk that was condescending to my wife.
Good 6.0
Pros: Located near affordable restaurants. Airport shuttle service was great.
Cons: Located near different restaurants if you did not choose their EXPENSIVE BREAKFAST. The bar was not well stocked (asked for beer they advertised and they said, "they did not have any"?) The hotel room was very cramped. The bed was literally 2 feet fro TV
Okay 4.0
Pros: I was a clean hotel, pretty standard
Cons: The tv in our room didnt work which sucked we reported it to the dddobh desk but no one ever came
Okay 4.0
Pros: The Renaissance is a beautiful hotel and immaculately clean.
Cons: The staff acted as if they were resenting having to work over the holidays, especially those in the bar area. Their attitude and friendliness was so poor that I ended up going to other hotels down the road to eat dinner and to have a couple of drinks.
Okay 5.0
Pros: Bar and restaurant
Cons: Parking bad...candy on the floor...hair in the sink and no trash can in the bathroom. The beding had a rip.
Mediocre 2.0
Cons: They didn't have our reservation when we arrived. When we checked into our room, the toilet was unflushed. When we requested a different room, they put us in a smaller room. We were not informed of the charge for parking, and the lot was inconvenient.
Good 7.0
Pros: The employees were the best part of the hotel.
Cons: No Diet Dr. Pepper!!
Poor 1.0
Pros: Nice pool
Cons: You have to pay to park after you already paid for a room, when you get there you have to pay a extra 100 dollar deposit
Mediocre 2.0
Pros: The appearance was nice.
Cons: We had a large group of kids screaming and banging on our door from 9pm until 1am. Security couldnt resolve the issue for hours. Our kids were woken up and ended up staying up all night scared. I will never go there again.
Poor 1.0
Pros: Looks good in pictures. Front lobby was good. Staff were polite.
Cons: The room we were in was infested with rodents.
Okay 5.7
Pros: Redone bathroom
Cons: Avoid rooms by the elevator, they don't have enough space between the bed and TV cabinet to fit a suitcase through
Poor 1.0
Pros: Nothing just some rude staff working there
Cons: The front office staff  the night lady
Mediocre 3.0
Cons: Lost my vauables which housekeeping claim they didn't find anything included was diamond ring and wireless headset.
Mediocre 2.0
Pros: the price and location
Cons: A lot. The staff was rude and utterly inefficient. I stayed Friday, Sat., Su, and M nights. On Sat morning, the sheets were changed 'halfway' and new towels were issued. That was the last I saw of cleaning services though I asked several times.
Mediocre 3.0
Pros: The price
Cons: The room was not cleaned properly; found two trays of old, dirty dishes and food scraps in a drawer. We had to remove it because staff was too busy. Shower didn't work properly. Adjoining door to next room (with screaming kids) let in way too much noise.
Excellent 9.4
Pros: The staff was friendly and the lobby was friendly and inviting, there was ample parking and a great location!
Cons: The hotel could have used some fresh carpet.
Mediocre 2.0
Pros: It was near the airport
Cons: While swimming with my 8 and 2 year old we found a dead rodent at the bottom of the pool. The staff did not seem concerned and took them 5 minutes to come and get it out. They did not tell any of the other customers at the pool. The pool was not sanitized
Mediocre 2.5
Cons: Check in was a nightmare, they didn't clean my room in-between nights, woken up by a drunk man banging on my door because he needed to use my bathroom (for 30min) I don't stay here again. Staff was pleasant to deal with. $17 per night for Wi-Fi and breakfeat wasn't cheap!
Mediocre 2.0
Pros: Lobby is beautiful but that's it
Cons: Terrible customer service rooms are nothing special. Ac didn't work
Excellent 10.0
Pros: bell man was awesome with the best customer service
Cons: Parking should be included! Upon check in there was only 1 person and there was a line!
Excellent 9.7
Pros: Room was nice. Bed was comfortable.
Cons: There is a $12 fee for parking that is not included in the price. There is a $10 fee for Internet in your room that is not included.
Excellent 8.5
Cons: no free breakfast
Mediocre 2.0
Pros: I didn't like anything
Cons: I was charged TWICE for overnight parking and I was also charged for my guest overnight stay and he didn't even have a parked car. So I was charged $30! and an additional $20 that was ALREADY taken from my card from when I checked it. I HATED THE RENNAISSANCE HOTEL AND WOULD NEVER STAY THERE AGAIN!!!
Okay 4.6
Pros: The lobby and bar area where good, lots of atmosphere in those areas.
Cons: Free internet was only available in the lobby, it was and extra $10 for internet in our room. Breakfast was not free with our room rate which was $149 for the night. The room had a king size bed but the room was so small it took up almost the entire room.
Excellent 8.6
Pros: Cleanliness. Comfort.
Cons: No frig in rooms. Paying for parking. Small pool.
Renaissance St. Louis Airport Hotel - St. Louis
Rated no. 7
8.1
Excellent 8.1
Based on 685 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.3
Facilities
10.0
Location
8.6
Overall
10.0
Overall 8.0 Excellent
Based on 137 reviews
Cleanliness
8.6
Comfort
8.3
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
7.8
Location
8.4
Services
7.8
Staff
8.2
Cleanliness
9.1
Comfort
8.8
Location
8.8
Services
8.5
Staff
9.0
Cleanliness
9.4
Comfort
9.4
Location
9.1
Services
9.1
Staff
9.4
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
9.1
Comfort
8.9
Location
9.0
Services
9.1
Staff
9.3

Mediocre 2.0
Pros: Nothing
Cons: The pool was closed but not advertised online that it was. Pancake machine was down. We have three young kids. Swimming and Pancakes are a must.
Excellent 8.0
Cons: Requested double beds, received king size
Excellent 10.0
Pros: The staff was amazing!! I had lost my wallet at the airport and didn’t have my ID but they were nice enough to still accommodate me since I had booked online in advance. I didn’t have a ride back to the airport and before I event called a taxi the manager offered to order me an Uber! Amazing! But one staff member offered to drive me. Never had such amazing staff that goes above and beyond.
Excellent 9.0
Pros: Accountability of Manager Bryan Medlin- texted greeting before arrival. Very friendly, welcoming to our small family when we checked in. Gave us recommendation to great pizza delivery place. Shuttle on time(think Ramona arranged)*the and driver friendly too. Right nest to our rental car Enterprise, so able to turn in 12 or so hours early.
Excellent 9.0
Pros: Clean!
Cons: Just the fact there was no soap
Excellent 10.0
Pros: I loved the manager energy. He was so helpful and gave me great customer service
Cons: Nothing at all.
Excellent 10.0
Pros: Wonderfully friendly staff, great customer service, room was quite and clean.
Cons: No
Excellent 10.0
Pros: Check in was a breeze, the staff was very kind and courteous. The room was clean and comfortable. Bed was new, clean and comfortable. It is near the hotel so some noise was expected. They offered earplugs but the noise did not bother us at all.
Cons: My only two suggestions would be better smelling soap and the breakfast buffet food was only so -so.
Poor 1.0
Pros: The room are what brings the guests back not the staff members.
Cons: Yes--staff members prejudge. Moreover question more about whether I had a room for my stay
Good 6.0
Pros: Cleanliness and friendly staff
Cons: The coffee pot didn't work in the room, and charging electronics was a challenge
Excellent 10.0
Pros: Staff was very friendly and went above and beyond to ensure our satisfaction.
Excellent 10.0
Pros: Friendly staff and a clean room. The shuttle driver was early and ready to go at 4 a.m. as promised and the price was right. Will stay here the next time we are in town. They also had continental breakfast for us at 4 a.m.
Cons: Nothing
Excellent 9.0
Pros: Location to my visit.
Cons: Room had an odor. Not bad but none the less there.
Excellent 10.0
Pros: This hotel upgraded us to a King Executive room on the 4th floor. It was the biggest hotel room I’ve ever stayed in. Modern look and feel. Friendly staff. CLEAN AND PEACEFUL. Best part: Breakfast. A legit buffet breakfast that this grown man apprec
Cons: There was nothing undesirable about this hotel, other than the fact that the ice machines are only on the 1st and 3rd floors, but at least they worked! I wish I could post pictures of the room and breakfast.
Excellent 9.0
Pros: Their breakfast buffet was the best we've had a motel! The pool is inside and asslt water pool which we do not care for.
Cons: Had a slight problem with our key cards, but it was resolved.
Excellent 10.0
Pros: Staff was very friendly
Poor 1.0
Pros: Perfect location
Cons: Blood on the sheets, bottle cap under the stool, hair in shower, the glass on the wall picture had spots all over it. Will not go back.
Holiday Inn Express & Suites St Louis Airport - St. Louis
Rated no. 8
8.0
Excellent 8.0
Based on 137 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.1
Facilities
8.3
Location
8.7
Overall
8.0
Overall 7.8 Good
Based on 740 reviews
Cleanliness
8.2
Comfort
8.1
Facilities
8.3
Location
8.7
Overall
8.0
Cleanliness
8.6
Comfort
7.3
Facilities
8.0
Location
10.0
Overall
7.3
Cleanliness
8.0
Comfort
2.0
Facilities
8.0
Location
6.0
Overall
6.0
Cleanliness
7.7
Comfort
7.4
Location
8.4
Services
7.4
Staff
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.6
Location
8.0
Overall
5.3
Cleanliness
8.8
Comfort
9.2
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
8.0
Comfort
7.8
Location
8.5
Services
7.9
Staff
8.3
Cleanliness
8.4
Comfort
8.9
Facilities
6.6
Location
9.2
Overall
10.0
Cleanliness
8.6
Comfort
8.8
Facilities
9.2
Location
9.2
Overall
9.2
Cleanliness
8.5
Comfort
8.4
Location
9.0
Services
8.3
Staff
9.1

Mediocre 3.0
Pros: The staff & location.
Cons: My initial room and the room I was switched to, was poorly cleaned. Bed linen terrible.
Excellent 8.0
Pros: Clean and close to the airport
Cons: Bathrooms could be updated
Excellent 10.0
Pros: The room was very nice
Cons: The difficulty in finding the entrance to the property, a parking space and the location of the room
Mediocre 3.0
Pros: The staff was nice. The place was pretty clean from the looks of the lobby and common areas.
Cons: The room was not cleaned when I first entered. There were gatorade bottles laying around, an eye contact lense on the nightstand among other things that I noticed upon my arrival. The bed comforters were visibly dirty when held up in the air above the bed. You can tell the room was not cleaned. Hotel front desk was notified before housekeeping arrived and told me they had put in a request for a full service. I returned later after leaving out and the room had still not been serviced. The man at the front desk that put that order in later stated he did not remember our conversation whats so ever and nobody would be able to clean it. I also ran into a supervisor of the housekeeping team that I also notified about the issue and was once again assured it would be taken care up. I ultimately had to switch rooms due to the hotel basically refusing to clean a room that was not cleaned prior to my arrival. Be aware.
Good 6.0
Pros: Most of the Staff were courteous & professional
Cons: A janitor was cat calling my friend and I. The side entrances were unlocked so anyone could walk in. My room bathroom was not clean. Hotel rooms leading to my room were open¿again anyone could have come in. I expected much more from Marriott!
Mediocre 3.0
Pros: Nothing
Cons: Yes, I didn¿t like the fact that I paid for a king bed and received a double bed room. No one never discussed this with me while I was checking in. I found out when I went to my room. Went back downstairs and was told they was sold out of king.
Good 6.0
Pros: Close to airport. Pet friendly.
Cons: Deteriorating hotel. Towels left out in hallways and elevators. Understaffed. No parking close by.
Okay 4.0
Pros: Location was good. Property was nice.
Cons: The bathroom floor was dirty, bed spread had a stain. I had to go to front desk for towels and toilet paper.
Excellent 8.0
Pros: Pool and courtyard were nice.
Excellent 10.0
Pros: When there was a problem with the air conditioning in my original room, my wife and I were moved to a much nicer and more comfortable room.
Mediocre 3.0
Pros: Did not get the room I reserved. Staff didn’t tell me they didn’t have my room until I got upstairs and seen the room and called back down. The room they gave me was not clean and the toilet was stopped up. There was hair in the tub. The staff was rude when we expressed our concerns.
Cons: Everything except the lobby area.
Mediocre 2.0
Pros: Outstanding front desk staff. Entry & bar area are nice.
Cons: We left our room cleaner than we found it!! 3 false fire alarms. Maybe the reason for the fire alarms was due to all the pot smoking. Profuse on the 2nd floor and in the stairwell. Hotel employee was overcharged but corrected after notified.
Good 7.0
Pros: The customer service from the front desk staff.
Cons: I didn¿t like the dirty sheets and that the room was very cold and the thermostat did not work very well to keep the room warm.
Poor 1.0
Pros: The only thing I liked was how close this hotel is located to the highway.
Cons: There was nothing I liked! I have been calling for a refund and cannot get a hold of anyone! I have pictures to show what me and family had to deal with on our trip. We checked out early as well. This is NOT a 4 STAR hotel. Stop telling people this story.
Mediocre 3.0
Cons: Smell like pot. They charge me for INTERNET!!!!
Excellent 9.0
Pros: Beautiful hotel and the staff is wonderful.
Cons: The parking is horrible. They should assign parking areas based on the location of the rooms. They should also make residence enter their year make and model of the vehicle there in. For over -- dollars a night I would expect a microwave at least.
Mediocre 3.0
Pros: Location
Cons: Room was dirty shower handle broken mine fridge also dirty
Mediocre 2.0
Pros: The lobby
Cons: Room dirty no housekeeping
Good 6.0
Pros: It¿s location.
Cons: The room was located awkwardly and made you walk a long time to get to it. The room was clean but the lobby area was not. Parking was also problematic. We paid for parking but the gate remained open. We didn¿t have to pay.
Excellent 10.0
Pros: The man who checked me in was very helpful and personable. Much needed experience.
Mediocre 3.0
Pros: Pool
Good 6.0
Pros: Front desk people were nice
Cons: TV doesn¿t work and nobody would answer telephone from the room No room service at all
Okay 5.0
Pros: The staff were nice. The bar and restaurant were well above average.
Cons: First we couldn¿t figure out how to get in. There were gates and chains everywhere and no directions. There was no toilet paper in the pint sized bathroom. I had to get my own coffee and tp. It was a 1 mile walk!!
Mediocre 2.0
Pros: My room was away from traffic. Quiet
Cons: Had a bad checkin experience.
Excellent 10.0
Pros: Quietness and low noise level from the rooms surrounding me.
Excellent 10.0
Pros: Very accommodating, friendly staff,
Okay 4.0
Pros: Location
Cons: I requested room service but never reactives it during my 3 night stay. The bathroom was not clean had what looked like puke and toothpaste on the wall when I asked the from desk they said they can¿t come because it was too late.
Good 7.0
Pros: Location
Cons: People was smoking marijuana in hotel all night long.
Excellent 8.0
Pros: Atmosphere
Mediocre 2.0
Pros: Location and staff
Cons: The room was filled with filth. My hand stuck to the blow dryer along with 1000 hairs from numerous people. The coffee pot was dirty. The toilet paper roll was just sitting on the counter not even on the roll
Okay 4.0
Pros: We liked the indoor/outdoor pool. As well as the location.
Cons: We didn¿t like that there was no free breakfast offered. They charged $15 a day for parking. Staff wasn¿t very informative at check in or check out. The room didn¿t have a microwave. The rooms were not cleaned very well, or any of the bathrooms.Pool di
Excellent 9.0
Pros: Everything amazing
Cons: No
Excellent 9.0
Pros: Responsiveness of the staff!!
Cons: Could have had a shop for strained travels with the essentials for their stay. Thinking out of the box, since you are so close to the airport, would be a great money maker!! I would have paid for essentials.
Good 6.0
Pros: Location
Cons: Def not 4 stars.
Excellent 8.0
Pros: We liked the indoor and outdoor pool when the weather outside was really cold. It was a very cool experience. We would come back anytime.
Cons: We didn¿t like the limited choices on their menu. We wish there was a free breakfast and free parking. The robe, toothbrush, toothpaste, and slippers were not included. There was also no microwave and plus the bathroom in the room was too small.
Poor 1.0
Cons: They didn’t respect my confidentiality, they gave my room number information out to my stalker then let them up into my room after I’d checked out in fear. Wildly irresponsible, looking into legal liability and will make sure hotel is held
Mediocre 3.0
Pros: There was absolutely nothing outstanding or exceptional about this hotel.
Cons: In a 4 star hotel I expect to have a microwave. None. And on the right side of the bed area, there was a distinct smell of vomit. Both my husband and I smelled it. The room was very small, very tight, unusually so.
Good 6.0
Pros: The pool
Cons: There were stains on the cover and when I checked in I was not told abt the 15 parking fee then used WiFi so paid 25 extra dollars then expected
Poor 1.0
Pros: Nothing! Will never stay here again
Cons: Nothing..room was dirty sheets was dirty...pool was dirty and hot tub didn’t work..shower was dirty!
Okay 5.0
Pros: Friendly staff
Cons: The fact That me and my guest Had to use the bathroom and  there was not any toilet paper at all. Paying over $--- for to say at an ok hotel to have no toilet paper just doesn’t sit well with me.
Poor 1.0
Pros: The view over the pool at night
Cons: My room was dirty there was still trash in the trash can from ppl before me and the beds went made there was only one towel ans when I got my key to go to my room I had to wait 30 mins to get in because they saod the battery died in the door
Good 7.0
Pros: How close it is to the airport
Cons: Beds are too small for queen size more like full. Restroom is tiny and the toilet was loud and the water kept running all night. Housekeeping did not clean our room or even pick up trash and give us clean towels.
Okay 5.0
Cons: Many things didn't bring fresh towels toiletries didn't empty trash very poor service
Poor 1.0
Pros: There was no extra tissue the tissue that was in the room was almost done , the trash didn’t have a trash bag, the bathroom was so stuffy, the blankets were reeeally old
Cons: Almost everything
Poor 1.0
Cons: The room assigned at check in was on the first floor with windows facing the parking lot.whenever a guest was getting in or out of their car over the night i was woken up by their headlights BEAMING into my hotel room. I didn’t sleep at all.
Good 6.0
Pros: The room looked nice and clean and the staff was extremely friendly . They also took the necessary steps to keep their face covered.
Cons: When trying to take a shower the drain was extremely clogged I did not fee comfortable with how quickly the tub filled up with water.
Good 6.0
Cons: No free wifi unless you sign up for a membership, no free parking.
Poor 1.0
Pros: Located
Cons: The “destination fee” was a surprise. I do not mind paying the money but the sneak way it was charged and managed was not expected from a hotel of this rating.
Poor 1.0
Pros: The hotel was in a good location for our activies we had planned throughout Saint Louis.
Cons: The room was extremely dusty. There was only 1 towel in the bathroom but there were 2 guests staying. We paid for a king and were asked if we would take a queen instead. The room keys never worked and staff did not check for ID when getting a new card.
Okay 5.0
Pros: Good Swimming pool. Great breakfast.
Cons: The furniture is old. Bad view. Parking fee is high.
Okay 5.0
Cons: Bathroom door sticking would not close and open properly, shower pressure poor, room service did not clean my room while I was out, noisy, was not impressed
Poor 1.0
Pros: The location was good for what I needed.
Cons: Bathroom wasnt clean, couldn't maintain temp in the room way too hot, staff was very rude and not helpful in anyway.
Poor 1.0
Pros: I loved how kind and understanding the hotel staff was
Cons: There was constant noise coming from the room above us. When I called to the front desk to complain I was informed that the hotel was under construction and the room above us was currently being worked on. Also the pillows and sheets weren't clean
Okay 5.0
Pros: Staff is always friendly and professional. However this time the glasses in the room were dirty, the bath room floor was dirty and there was no bottled water. I was very disappointed with the cleanliness of the room.
Cons: Room was not clean. We had dirty glasses the bath room floor was dirty and we did not have complimentary water.
Okay 5.0
Pros: Location
Cons: Room was very small. The guy at the front desk was rude and told me to park at far end of the building to be close to my room. My room wasn't on that end. Not even near that end. No offer to help with luggage. Coffee maker but no pot.
Okay 4.0
Pros: Pretty lobby, but that was it.
Cons: Pool area is small and dirty. hot tub taped off. Minimal seating around pool. Chairs with fabric cushions in the pool area? Access to gym through pool area that was wet and dirty.
Good 7.4
Pros: Great lounge
Cons: Rooms dated, lots of issues with keys
Good 6.0
Pros: Bed was extremely comfortable. Very nice. Good TV. Nice set up for outlets and connections for your devices.
Cons: No Microwave, no refrigerator, and the in hotel dining was very, very expensive. $20 for 3 blueberry pancakes and 3 slices of bacon with a water-a incl $3 tip. $20 for a cheeseburger and fries with a water - incl a $3 tip. They must think they are the Ritz Carlton.
Excellent 8.5
Pros: The lobby/restaurant bar are is very well designed!
Okay 5.4
Pros: Shaff were nice enough and the main floor had a very pleasant and clean smell. Food in the restaurant was good but pricey.
Cons: The fitted sheets for the bed were under sized for the bed probably due to shrinking and wouldn't stay on which was very frustrating along with effecting my sleep. Once you moved past the main floor the smell turn from pleasant to mildly musty. Not to mention the women who checked us in said that we were not charged for parking and not to worry about it, then when I got the bill it was there. I don't mind paying for things, but don't tell me one thing then do another. When I registered my complaint during check out the fellow said sorry and quickly checked me out without another word.
Excellent 9.7
Pros: The staff was excellent, particularly the breakfast staff.
Cons: About 7 in the morning a sound check was performed in their attached facility. Was hoping to sleep in a bit.
Okay 4.8
Pros: Great atmosphere, nice lively lobby, nice pool area, etc. Overall facilities were nice Front desk staff were nice and pleasant.
Cons: Room was very damp and moist- very uncomfortable, almost unusable. Ventilation is an issue. Sales office misrepresented costs of hospitality room we obtained in connection with our dad's funeral. Very disappointed that management would not correct this issue after bringing it to their attention.
Excellent 9.4
Pros: I liked location and atmosphere
Okay 4.8
Pros: Friendly staff, tryed to make things right.
Cons: Had trash from previous guests, hair in bath tub, had ants in bathroom they moved us to new room only to have ants there also. They did come and spray but still had lots of ants got on our personal items and brought them home with us ugh.they did give us a 30.00 food credit at restaurant but the food was not good and all the dishes and glasses had a sour dishwater smell. Ugh the staff and people were great but need to have a come to Jesus meeting on room cleaning ,insect control,and a clean kitchen . at least with dishes . also when I arrived I was told I had to pay an extra fee for parking ! really ane you kidding me. I am staying and paying for a room but have to pay to park anywhere! Why not raise the price of the room and include parking . no one likes a surprise. Think it was 12.00 a day. I am not one to write bad reviews and only am writing this in hopes they will correct these things.
Excellent 10.0
Cons: The prices at the restraunts were a bit high
Okay 4.0
Pros: The location was good, as it was located by many restaurants and the airport.
Cons: We were not informed at booking or check-in that parking was $10/night. We were also not informed at booking that we would be charged $40 to a credit card that would be refunded to us after check-out if there were no damages to the room. The front desk staff was very rude and treated us as if we were children, instead of the paying customers that we were. The hotel was very old and the online photos and descriptions were very off from what it looked like in real life. They were doing some sort of construction, so half of the entrances were locked. This was the worst Mariott I have ever stayed at.
Excellent 9.0
Pros: Quick ride to the airport and nice breakfast buffett.
Cons: Parking was awkward and the room at the back of the facility was a very long walk. The crazy kids in-house for their animation convention was weird, but they seemed to quieten after about 10pm so maybe the hotel laid down ground rules. They were entertaining though.
Marriott St. Louis Airport - St. Louis
Rated no. 9
7.8
Good 7.8
Based on 740 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.6
Facilities
6.9
Location
8.2
Overall
6.5
Overall 7.2 Good
Based on 924 reviews
Cleanliness
7.7
Comfort
7.6
Facilities
6.9
Location
8.2
Overall
6.5
Cleanliness
6.0
Comfort
8.0
Facilities
7.0
Location
9.0
Overall
7.0
Cleanliness
7.3
Comfort
7.3
Facilities
6.0
Location
8.0
Overall
7.3
Cleanliness
7.2
Comfort
7.0
Location
7.8
Services
6.9
Staff
7.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.2
Comfort
7.6
Facilities
6.4
Location
8.4
Overall
6.5
Cleanliness
7.8
Comfort
7.9
Location
8.4
Services
7.5
Staff
8.2
Cleanliness
7.7
Comfort
7.2
Location
8.0
Services
7.0
Staff
7.8
Cleanliness
8.1
Comfort
8.1
Facilities
7.5
Location
8.6
Overall
5.0
Cleanliness
7.4
Comfort
7.3
Location
8.0
Services
6.9
Staff
7.9

Mediocre 3.0
Pros: Proximity to the airport
Cons: My room smelled horrible. The lace curtains were not cleaned an when I sat in the chair and ottoman next to the window there was a smell of feces. The room air conditioning circulated the stench.
Okay 5.0
Pros: Ample space, pet friendly
Cons: Definitely not kept up and didn¿t seem super clean. The whole place smelled like marijuana. Our child even asked why it smelled so funny. They also closed the pool abruptly for a whole entire day.
Poor 1.0
Pros: Nothing
Cons: Everything
Poor 1.0
Pros: Very good breakfast and nice staff
Cons: Disgustingly dirty room
Excellent 10.0
Pros: Good
Cons: The brown cover on the bed hard
Okay 5.0
Pros: The view
Cons: Tub/shower did not work properly kids kept knocking on my door so I barely got sleep
Excellent 8.0
Pros: Easy to get to room
Cons: Pool was nasty and too small
Good 6.0
Pros: Cleanliness
Cons: No refrigerator or microwave in rooms and that I was charged the fee for both rooms I purchased instead of just one holding fee.
Poor 1.0
Pros: I booked my rooms online and they didn’t even keep my reservation and tried to change the type of room that I ALREADY BOOKED. Unprofessional, the staff was rude and short and I will NOT be going back
Mediocre 3.0
Pros: The pool
Cons: Yes no microwave are refrigerator Staff at front desk was very rude. Wasn't free breakfasts and I didnt get info about pay for breakfast thru a package deal The 65 fee for parking wasn't mention the whole experience was horrible for my baby birthday.
Mediocre 3.0
Pros: Upon arrival the front desk host was absolutely wonderful i dont remember her name but again she was wonderful thank you.
Cons: I have stayed at many Hilton properties but this property was by far the worst of cleanness bottles under the bed trash still on the floors dust in the bathrooms counters with rings doors in the bathroom all dirty.
Mediocre 2.0
Pros: The location was great
Cons: The room was not updated, the couch was very old and run down. The toilet ran constantly.
Good 6.0
Pros: Shuttle driver and front desk staff were great. Beautiful lobby.
Cons: Room needs deep cleaning. Dust everywhere. Not good on guest who has allergies and bad respiratory issues. Tower 2 was a long way to walk from front desk. Room and the tower 2 bldg is dated. Needs updated.
Good 6.0
Pros: The location
Cons: room didn't have a deep clean sticker on the door .picture missing from room. No heat in the room.
Excellent 9.0
Pros: Convenient to the airport with a complimentary shuttle service.
Cons: Parking costs $15 per day.
Excellent 10.0
Pros: Location! It was walking distance around the town. Thank you for your services! Great and professional staff! And thank you for honoring our AAA membership on your parking :).
Cons: None! Just perfect especially the location.
Excellent 9.0
Pros: STAFF
Excellent 10.0
Pros: Excellent location and nice hotel. Staff were great.
Cons: No Airport shuttle.
Poor 1.0
Pros: It had nice furnishing
Cons: There so many children there i didnt get any sleep because of the noise. Tried contact about a refund but i alway get disconnected
Excellent 8.0
Cons: The additional overnight parking fee
Excellent 10.0
Pros: Pool
Cons: No
Mediocre 2.0
Pros: Front desk staff was nice. Pool was clean . I liked the security of the hotel.decor was also lovely.
Cons: I didnt have Air conditioning for 2 days. And house keeping on my second day there was very aggressive toward me and scared my daughters. It was very uncomfortable.
Excellent 8.0
Pros: Location
Poor 1.0
Pros: DANGEROUS! Beware of this hotel. Car stolen out of PAID PARKING LOT
Cons: Nothing good
Excellent 9.0
Pros: Very convenient to the airport. Free airport shuttle. Very close to rental car lots. Friendly staff.
Cons: They charged $10.00 to park there. Our room was noisy from the vent system
Excellent 10.0
Pros: Free 24 hour airport shuttle. They are close to all the rental car places. It was clean. Comfortable bed.
Cons: They charge $10.00 for parking.
Poor 1.0
Pros: The room was disgusting Gatorade bottles under the bed a old recipe from January 14th, stains on the bathroom vanity, a broken bed. Staff was exceptionally RUDE and not accommodating. I wouldn¿t recommend this hotel to ANYONE.
Cons: The room was disgusting Gatorade bottles under the bed a old recipe from January 14th, stains on the bathroom vanity, a broken bed. Staff was exceptionally RUDE and not accommodating. I wouldn¿t recommend this hotel to ANYONE.
Excellent 8.0
Cons: You charged for parking the one night i was there. I think if i stay with you i shouldn't have to pay for parking my car at your own hotel.
Mediocre 3.0
Pros: The location is right by the airport so it was convenient
Cons: It was dirty. It had snowed the night before so it was salt everywhere nobody to clean it up and keep the lobby and hallways clean
Good 6.0
Pros: The proximity to the Airport and my car rental.
Cons: My room didn't have a refrigerator. That's ridiculous for a Hilton. The bar and restaurant were never open. The room's tv was tiny.
Mediocre 3.0
Pros: Location
Cons: Several issues with room. Clogged sink, broken lights. Shower not clean. Bathroom very small. Smelled of marijuana
Poor 1.0
Pros: It has an indoor pool.
Cons: Staff was not attentive, poor room hygiene, rude response.
Poor 1.0
Pros: The entrance
Cons: The room
Okay 5.0
Pros: The people
Cons: Was not that clean. Still had stuff from previous guest under the bed.
Mediocre 3.0
Pros: The staff were extremely friendly.
Cons: The hotel has a mildew scent to it as if it’s damp. The beds are old. The bathroom caulking needs to be redone to give the bathroom a cleaner look as it was badly stained gross.
Good 7.0
Pros: The staff was great and the it was very clean and comfortable.
Cons: The heat wasn't working in my room but the problem was taken care quickly.
Mediocre 3.0
Pros: It was a place to sleep for the night
Cons: Ripped furniture in room, stained furniture in lobby, groundskeeper stole our $40 bottle of vodka saying it was unattended
Poor 1.0
Cons: Everything
Good 7.0
Pros: It was very clean and the staff was very friendly
Cons: The heater was an old heat pump and the filter was absolutely filthy too. We had to change rooms 3 different times because of it. Also it would help that all the staff was on the same page regarding the shuttle service
Okay 5.0
Pros: It was nice and clean
Cons: The heat did not so it was freezing in the room. I also did like that they changed $15 to park
Poor 1.0
Pros: Very Filthy, Dirty, room, filthy lenin filthy sheets dirty dusty floors wet n peeling ceiling dangerous parking lot
Cons: Should be shut down im asking for my money back
Okay 4.0
Pros: I love the Hilton Brand but this time way more like 2 stars...more motel than hotel.
Cons: I didn't like that fact that a key to my room was given to a young lady that I didn't know. I don't like that fact that I was woke up at 3 in the morning by other rude loud hotel guests and nothing has been done about it.
Good 7.0
Pros: N/A
Cons: I didn't like that they changed me $15.00 just to park on their lot
Good 7.0
Pros: The staff
Cons: Taking a shower was frustrating when have water filling up definitely have a pumping issue
Good 6.0
Pros: The staff
Cons: The tub has a plumbing issue taking shower water fills up
Poor 1.0
Pros: The front desk guy was soo rude i had just had surgery and he he had no care in the world about my wait time
Okay 5.0
Pros: The room was super nice
Cons: I asked about the pool but wasn’t told it was reserved for a party
Okay 5.0
Pros: The shuttle service from the airport was the only thing I can say I liked
Cons: This hotel is dirty. I was not impressed. It was drab and unwelcoming when you walk in. The first room I was assigned smelt like smoke and was dusy. Halls unvacuumed,stairwell was nasty with cigarette butts and ashes everywhere. Pool water looked unclean.
Poor 1.0
Pros: Located at a convenient location near the airport. Nice lobby area.
Cons: They charged a $15 parking fee per night for guests, which is ridiculous. The room smelled like cigarettes and the bath tub did not look very clean. There was no breakfast. No microwave or refrigerator in the room.
Okay 5.0
Pros: My second night
Cons: My first night was a nightmare from Hell
Okay 4.0
Pros: Location and bed pillows were awesome!
Cons: $15 night for parking, hotel old and needs attention.
Okay 5.0
Pros: The pool is still open
Cons: Time for upgrade the bed was hard tv out dated . Battery was dead on one of the locks so I hard to wait on help more than once.
Poor 1.0
Pros: Absolutely nothing!!!!!!!!!!!!!
Cons: I did not like the rude staff or the fact that we had to pay to park and never got to use the amenities, mainly indoor pool, due to feeling unsafe! We could not even get a drink out of the vending machine unless we used a credit card.
Good 7.0
Pros: Cleabbn
Cons: Covid hurt experience. Also staff could be more accommodating
Good 6.0
Pros: It was located by the highway
Cons: Employees need training in customer service
Mediocre 3.0
Pros: It was closer to our destination
Cons: You had to pay $15 for parking, they didn’t clean the tables or vacuum our room, And they didn’t have a fridge and microwave for paying $---. Also the pool was not clean. And the doors were really thin and you could hear everything
Excellent 9.1
Pros: Good breakfast and everyong was nice!
Cons: Was told about the renovations which was appeciated. i believe the cost should have been adjusted more.
Good 7.1
Pros: Beautiful property. Very friendly staff.
Cons: Messages sent to hotel through reservation confirmation email never got there, which made our late check in a bit hectic. There was insufficient bedding for the sofa bed. The main complaint was more about the booking site than the hotel.
Okay 4.5
Pros: Good location by airport. 24/7 airport pick up
Cons: No sheets for pullout couch. Called twice. Finally went down to the lobby at midnight. Got sheets. Unacceptable There was a gap around the door to the hall 1/2 to 1inch wide. Every time someone walked by talking (which was often), we were disturbed.....and this happened late at night I would not stay here again
Good 6.0
Pros: The majority of the concierge staff was nice and helpful. Some were not polite and even though communication wasn't impolite, their face expression would say it all and came across as if you were bothering them or made it seem like u were asking for too much. On a good note, the weather was really cold and appreciated how they had hot chocolate for guest and cups with lids. That made it very helpful for me as a mom as my kids were able to have some .
Cons: Did not like the cleaning staff. One in particular made a facial expression like she didn't care of my needs. I made the concierge aware and from there don't know but I continued to have issues with getting our room clean. With lil ones, u have to have a clean sanitized rm. Also, even when they clean, u can tell that no effort is placed in making sure it's sanitized as our shower curtain was dirty, underneath the sink was dusty, and I dropped an earring and was able to see that the very bottom was super dirty, hairs, and god knows what else. Overall cleaning, 1 star! I also don't think cleaning crew was unhappy with us due to that we would always step out the rm past 12pm and would let them know that they could clean and of course they wouldn't say yes or no and would give me a stare like "whatever". On one occasion our rm wasn't cleaned! My experience wasn't what I would have expected from a Hilton.
Okay 4.5
Pros: Close to the airport, easy check in and check out. The bath products were great!
Cons: The facilities are VERY old. They do not match the photos online. Everything is painted dark brown with old fashioned wood decor. Very uncomfortable and I had a hard time sleeping. I was also sleeping next to the ice machine and walls were incredibly thin. (again, old)
Good 6.5
Pros: I love convent it was to the terminals and surround by hotels and restaurants and taxi available if need anytime, also shuttle service to airport every 15mins...it took me less than 3mins to check out and go outside to wait for the shuttle 7mins then get to the airport in 5mins.
Cons: $10 to park a night, the closet is small, the iron didn't work, the bathroom corner needs to be clean better maybe taken a vacuum cleaner to clean out the edges. The Queen size bed is on the small size.
Excellent 10.0
Pros: Upon arrival we were immediately assisted by Oscar from the door entry, over to the check in counter, and to our room. He was a fabulous assistance to me as I had two suit cases and husband in wheel chair. Also your restauant staff was exceptional to all guests in the dining room. We definitely will stay with you again.
Excellent 8.8
Pros: Pros Clean Service comfort ammentities
Cons: Cons No Hot tub Pool Area Cold Pool Water Cold Pool Water excessive clorine
Good 7.3
Pros: The staff was very friendly.
Cons: The parking process was not very good. My card never worked to open the gate. Also, I thought the resteraunt was slightly over priced bases on the quality of food.
Hilton St. Louis Airport - St. Louis
Rated no. 10
7.2
Good 7.2
Based on 924 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.9
Facilities
7.0
Location
8.4
Overall
6.5
Overall 7.2 Good
Based on 284 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
7.0
Location
8.4
Overall
6.5
Cleanliness
7.9
Comfort
7.6
Location
8.3
Services
7.5
Staff
8.0
Cleanliness
9.0
Comfort
7.0
Facilities
8.0
Location
9.0
Overall
7.0
Cleanliness
8.5
Comfort
8.8
Location
8.9
Services
8.1
Staff
8.6
Cleanliness
8.0
Comfort
7.3
Location
7.5
Services
6.8
Staff
8.0
Cleanliness
7.5
Comfort
7.7
Facilities
6.0
Location
8.2
Overall
6.0
Cleanliness
7.0
Comfort
7.0
Location
7.9
Services
6.8
Staff
7.9

Good 7.0
Pros: Cleanliness
Cons: Would appreciate refrigerator and microwave in room, and/or breakfast available.
Excellent 9.0
Pros: the room was really clean, the location was close to where we were going to be and, and pricing on the rooms were very good.
Cons: Having a microwave would be convenient for us who have small children.
Excellent 10.0
Cons: My room was located right by the hotel elevator and I could hardly sleep.
Excellent 9.0
Pros: The staff The room was comfortable
Cons: All the pop machines were empty on each floor Need new hallway carpet
Mediocre 3.0
Pros: The newly renovation
Cons: There should be a microwave and refrigerator in each room
Excellent 8.0
Pros: My overall stay was very pleasant.
Cons: The bathroom wasn't cleaned up to my standard, especially with COVID.
Excellent 10.0
Pros: clean spacious room
Cons: elevator went out temporarily
Okay 5.0
Pros: Comfortable beds, pillows
Cons: No cleaning supplies in gym—no spray, no wipes , no sanitizer, no breakfast option. I had requested housekeeping one day and no one showed up to clean.
Mediocre 3.0
Pros: The hotel was decorated nicely and was very modern.
Cons: We arrived at 11:45 p.m. and the manager was cleaning rooms!! They did not have any double rooms clean, so several of us had to wait in the lobby while the manager cleaned and ONE front desk person checked people in. We had to wait 45 min to get our room.
Excellent 10.0
Pros: Really nice hotel. Luxury finishes and comfortable bed and bedding.
Excellent 9.0
Pros: Clean,bright,next to the rental car location.
Good 7.0
Pros: Friendly staff
Good 7.0
Pros: This hotel has a really good location. Close to airport, close to interstates. The staff is fantastic.
Cons: They are currently undergoing renovations. Some elevators don't work.
Poor 1.0
Pros: None
Cons: This hotel is under construction so it is very noisy after 8 am. The WiFi is the worst I have ever experienced. I can't get any reception in the room. The front desk was rude and unfriendly. It was a nightmare for our family to stay here.
Okay 5.0
Cons: We were on the first floor. I wasn't a fan of the locking system from the room to the pool. Didn't seem very safe to me.
Mediocre 3.0
Cons: Our room smelled of smoke. I did not like that I had to go out and get my plate number before we received our room keys
Poor 1.0
Pros: hotel corridors were mushy, smelling bad and un-clean
Cons: the bathrooms were stinking and the carpet was dusty causing breathing hazards and we had to leave the hotel in 10 hrs as my kids have dust allergies
Poor 1.0
Pros: There is not a lot to recommend this. Bad service, noisy
Cons: Bad service in cafe, noisy rooms, old towels, slow everything.
Excellent 8.0
Pros: Location; shuttle service
Cons: The lobby and hallways smelled musty and like urine.
Okay 5.0
Pros: The internet worked.
Cons: The hotel smelled like smoke. The TV in the room did not work.
Excellent 10.0
Pros: Great location, friendly staff and the female shuttle staff was excellent!!!
Cons: No
Good 6.0
Pros: Staff was friendly
Cons: Bed moved if you sat at the end and would tip. The coffee table had broken legs
Poor 1.0
Pros: Location was in the area I needed.
Cons: The staff weren't very friendly. The beds were to hard. There wasn't a breakfast without going to the restaurant. I didn't have time to do a sit down service. I expected more from this level of hotel. They charged my card 3x after I prepaid.
Excellent 10.0
Pros: Overall it was a true surprise. Nice
Cons: Housekeeping could have cleaned better whomever was assigned to my room on Monday 2/25
Excellent 10.0
Pros: The view of the airport
Cons: No
Excellent 10.0
Pros: The staff were very friendly and extremely helpful. They made being stranded in a snow storm bearable.
Cons: On Saturday the 12th, it took a very long time for the adults to get their food. It wasn't very busy in the restaurant but the only one that received their food in a timely fashion was my 2 year old granddaughter. It was slow for everyone in there.
Excellent 10.0
Pros: Professional Staff
Okay 4.0
Pros: Free parking
Cons: The Queen size bed is too soft, need to be changed
Mediocre 2.0
Pros: Close to the airport and shuttle got us there fast. That is all.
Cons: Staff was rude and not very informative.
Excellent 9.0
Pros: Holds car for flights , very reasonable
Cons: No
Poor 1.0
Pros: Location was as advertised
Cons: There was a weird, almost smoke smell throughout, the whole place felt old and grimy, and, worst of all,A BIG BUG FELL OFF THE CEILING ON MY WIFES HEAD IN THE BATHROOM IN THE MIDDLE OF THE NIGHT!!!
Okay 4.0
Pros: Nothing
Cons: It definitely wasn't a 3 star hotel in my opinion. The restaurant and bar on the lower level closed too early and had no real options. And someone's children were playing in the halls until almost 2 am before security or the police stopped the noise.
Okay 4.0
Pros: Not much
Cons: Very outdated. Understaffed. No amenities were offered (wifi, breakfast, etc)
Mediocre 2.0
Pros: we stayed at this hotel because we wanted an early morning shuttle to the Airport. We got the shuttle and made it in time, however I had been mis-informed as to the shuttle service, and we were just LUCKY that we made it to the airport in time for our flt
Cons: I called 3 days prior to my reservation to confirm that the airport shuttle would be available 24 hours per day. I was told that Yes, the airport shuttle runs 24 hours per day. When we checked in, we were told that the shuttle starts at 4:00 a.m.
Good 7.0
Pros: The location was close to where we needed to visit and was in a decent area of St. Louis
Cons: The water in the shower was not very warm and went ice cold with in a few minutes.. Also the sheets,even though you could tell they had been cleaned had a large stain on them that was kinds off putting. We were on bottom level and it was pretty loud.
Mediocre 2.0
Pros: Nothing at all
Cons: Worst experience ever the staff was rude the beds was really small and rough the blankets was very thin the whole room was outdated
Good 6.0
Pros: The staff was great. Very friendly.
Cons: Toilet was broken-ran constantly. Carpet was very stained. TV remote didnt work.
Mediocre 3.0
Pros: hot water worked. Staff was nice,
Cons: They had ants and electrical sockets did not work
Good 6.0
Cons: There were 2 bugs floating in the coffee maker when I filled it up with water. It says free parking but you only got free parking the first day and last day of your visit. We were flying out and thought free parking meant free parking. Not true.
Poor 1.0
Pros: Comfortable bed
Cons: Sheets look like that had not been changed. Bath towels had stains on them.
Good 7.0
Pros: Staff was extremely helpful and very accommodating. The Business Center was very comfortable and had everything required, including Starbucks coffee.
Cons: Coffee machine in room was not working. Toilet did not have enough water pressure, but maintenance came within 15 minutes of my reporting it and fixed it. Restaurant only had two vegetarian options- soup and Boca burger. Bacon fat was put in Boca burger.
Good 7.0
Pros: Very close to the airport
Cons: Had to wait some for the shuttle to the airport, but it was only a 20 minute wait.
Okay 5.0
Pros: proximity to airport and rate
Cons: Main Elevator was broken.
Okay 4.0
Pros: Staff was friendly. Parking included. Room was old but clean.
Cons: Room and "restaurant/ bar" Dark..Old... Bad cell reception so use of Hot Spot for wifi was bad. I never use hotel wifi...most are not secure.
Poor 1.0
Pros: Nothing
Cons: General manager
Good 6.0
Pros: Location.
Cons: It took 45 minutes and 3 phone calls to get the hotel shuttle to pick us up. We saw all the other hotel shuttles numerous times.
Okay 5.0
Pros: Hotel was average, nothing special. Free parking was nice.
Cons: Room was not completely clean on arrival. Had to make special request for things like toilet paper.
Excellent 8.2
Pros: The location was great, just around the corner from the rental car lots with great access to St. Louis airport. I was allowed to check in to my room as soon as I arrived at noon, three hours ahead of regular check-in time. The lower-level restaurant had good food at reasonable prices.
Cons: When I attempted to shower at 8:30 p.m. the water was only tepid. That was disappointing.
Poor 1.0
Pros: The brand
Cons: The staff was rude and did nothing to assist. I am handicapped and i fell in their handicapped tub. It was handled poorly by the management.
Mediocre 2.0
Pros: The room view
Cons: Yes the rude staff
Poor 1.0
Pros: Nothing
Cons: Everything. The staff. The room. Very rude and not clean
Okay 5.0
Pros: The front desk staff and bartender in the restaraunt were all very nice and helpful.
Cons: Had to wait 40 minutes for hotel shuttle from the airport on already short night between flights. Totally unacceptable. There were 3 power cords running all thru my room into the hallway and into the room next door to run fans for wet carpet. Stupid.
Mediocre 3.0
Cons: We stayed to use the shuttle in the morning. When we went to the front desk that morning the guy working said it would be 10 min late. After 10 min he wrote a note set it on the counter that said it would be another 10 min and left. No one would come
Poor 1.0
Pros: Nothing
Cons: Staff dirty room, tv didn't work
Okay 4.0
Cons: The bathroom sink was clugged and maintenance had to be called immediately upon my entering the room . The food is average but the staff responds immediately
Mediocre 3.0
Pros: Staff was very cordial and worked to help
Cons: The BREAKFAST!! That was the pits. They gave you a plate that was about half as big as it needed to be. The Food wasn't well prepared at all. You had to ask for everything , like water to drink, coffee, juice. Not going back there.
Okay 4.0
Pros: proximity to airport and the shuttle. Also, the front desk was kind and knowledgeable.
Cons: This is DEFINITELY NOT a three-star hotel. Run-down, not very clean. The room smelled strongly of stale cigarette smoke even though we were assured a non-smoking room. Burns on the carpet.
Mediocre 3.0
Pros: It's location to the airport and shuttle service.
Cons: Yes. The bathroom counter was not clean and we did have to kill a bug in the bathroom. Also, the bathtub drain kept closing while taking a shower.
DoubleTree by Hilton St. Louis Airport - St. Louis
Rated no. 11
7.2
Good 7.2
Based on 284 reviews
Details
Reviews

Cleanliness
6.7
Comfort
6.8
Facilities
5.3
Location
8.0
Overall
6.2
Overall 6.1 Good
Based on 1,121 reviews
Cleanliness
6.7
Comfort
6.8
Facilities
5.3
Location
8.0
Overall
6.2
Cleanliness
2.0
Comfort
4.0
Facilities
2.0
Location
4.0
Overall
2.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
6.1
Comfort
6.1
Location
7.5
Services
5.3
Staff
6.8
Cleanliness
7.0
Comfort
7.0
Facilities
6.0
Location
8.0
Overall
7.0
Cleanliness
8.0
Comfort
9.0
Facilities
7.0
Location
9.0
Overall
8.0
Cleanliness
6.9
Comfort
7.2
Location
8.2
Services
6.5
Staff
7.6
Cleanliness
6.7
Comfort
6.8
Facilities
4.0
Location
7.5
Overall
6.0
Cleanliness
6.8
Comfort
6.9
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
6.3
Comfort
6.4
Location
7.5
Services
5.9
Staff
6.9

Okay 5.0
Pros: it was close to the airport and the folks I was visiting. The restaurant right next door is one of the best family diners in the Airport area. I used to live there, so I know from experience.
Cons: Nothing really, it is kept clean, the staff is friendly, it's acceptable for an older property.
Excellent 9.0
Pros: Friendly,convenient, clean, nice restaurant next door,shuttle and parking for duration of trip and reasonable rates.
Cons: Did not have an elevator and no snack vending.
Mediocre 2.0
Pros: nothing. I was glad that my wife was not with me.
Cons: You said 9/10 stars. They have a shuttle but would not answer the phone - I had to pay for a ride there. The room was smelly and the hallways dirty. I was very concerned about bed bugs but convinced myself that I did not actually see any.
Good 7.0
Pros: The Morning Crew took care of Customer Service issues
Cons: They took care of the room situation
Excellent 10.0
Pros: Great choice good staff
Excellent 8.0
Cons: Carpet felt sticky. Curtains too long and covered air conditioner. I had to fold up curtains (no easy feat) to cool the room. Air conditioner too loud. Too many children LITERALLY running up and down the hallway.
Good 7.0
Pros: Convenience
Poor 1.0
Pros: Nothing
Cons: Very poor quality, cleanliness was bad, staff wasn't professional, room was not cleaned. Poor parking.
Mediocre 3.0
Pros: Location
Cons: The rooms were stinky and all appliances were worn out. They provided a different room with a twin bed instead of King bed.
Okay 5.0
Pros: Staff friendly and whatever I needed it happened quickly!
Cons: Smoke smell especially marijuana smell in areas.
Mediocre 3.0
Cons: Old and dirty hi
Poor 1.0
Pros: Nothing
Cons: Very dirty blood stains bed bugs grandpa feel cause it was very slippery in bath tube! Just gross!!!! Puke or something on wall
Good 6.0
Pros: Not much glad I was only there a few hours to sleep.
Cons: Well from the smell of pot lingering all the way form one end of the hall to the other. To the smell of the room that stuck with you after you left. It felt like a place you could rent by the hour(if you know what I mean)! Not a place I would stay at agai
Excellent 10.0
Pros: Very friendly staff, quick shuttle from airport, some nice local restaurants within easy walking distance, rooms were clean and the rates were excellent.
Excellent 8.0
Pros: It's conveniently located
Cons: Not really
Excellent 10.0
Cons: No breakfast
Okay 5.0
Cons: Shower didn’t work properly and wasn’t clean.
Poor 1.0
Pros: Nothing
Okay 4.0
Pros: The staff was friendly and the shuttle service to the airport was efficient.
Cons: Property seems run down. The room had a broken picture frame, curtains were falling, toilet seat was barely attached, tile work on the front of the vanity was missing an
Good 7.0
Pros: Great location for airport travel
Cons: The alarm clock was sticky! I had to clean it with sanitizing wipes. Unable to set alarm. Buttons didn't work. I fell like something had been spilled on it.
Poor 1.0
Pros: Location
Cons: Everything else
Mediocre 2.0
Pros: The van driver on morning pick up.
Cons: Front desk doesn¿t answer the phone much. The van driver at night never showed up after I finally got a hold of the front desk.
Excellent 10.0
Pros: The staff were very friendly and the room was well appointed and clean. The airport shuttle was quick and convenient.
Cons: Nothing to not like.
Excellent 8.0
Pros: It was located for easy access to airport
Cons: Parking was very limited
Excellent 10.0
Pros: Everything was fantastic!
Cons: No, not a thing! Loved every minute of it!
Excellent 10.0
Pros: Everything was pretty good, except the bed bugs.
Cons: Bed bugs were bad.
Excellent 10.0
Pros: The customer service kindness and their knowledge.
Cons: NA
Good 6.0
Pros: Staff was friendly
Cons: Blow dryer did not work
Poor 1.0
Pros: The room was handicapped accessible
Cons: It was dirty and the staff was not friendly
Okay 4.0
Pros: That it had a restaurant inside
Cons: There was no breakfast, the pool is closed, and they didn't tell us that until after we booked it. And the restaurant said they stayed open until 11 but they actually told everyone inside the bar they were closing in 15 minutes at 945
Mediocre 2.0
Pros: If you need a cheap place to stay by the airport this is it. The staff was very helpful and friendly
Cons: Honestly it was kind of ghetto. The whole smelled like mildew and weed. The room was not clean. Outside of my window was literally a car on jack stands. The lobby bathroom was dirty. Overall the place needs a makeover and a deep cleaning
Okay 5.0
Pros: Affordable prices
Cons: They need to update their website. It says free breakfast when you can buy anything as food on the premises. They say the gym is open but not pool, nothing is open.
Mediocre 3.0
Pros: the location
Cons: the staff at the front desk MOST DEFINITELY NOT THE FRIENDLY ONES. I HATE ASKING THEM FOR ANYTHING
Mediocre 2.0
Pros: location
Cons: the front desk clerks could be more hostility qith the guessp0
Good 6.0
Pros: Price
Cons: It served its purpose
Okay 4.0
Cons: the lock in the first room did not work. In the second room that I received the towels were yellowed there was no trashcan in the bathroom and from the moment you entered the hall the smell of cigarettes was strong in the non-smoking area at such a leve
Poor 1.0
Pros: Where to start , we got there the room was not what I ordered I let the day time receptionist know ¿the older blonde¿ was rude with us all 3 rooms we were more bed to had issues My daughters shoes stolen ,,, TERRIBLE EXPERIENCE
Cons: One room was wrong , second was flooded in bathroom , third was dirty terrible!!
Okay 5.0
Pros: The staff's willingness to please.
Cons: A few things didnt work properly
Poor 1.0
Pros: Price
Cons: My television did not work at all, my curtains had burn marks and i had a terrible experience
Good 7.0
Pros: Located near alot of stuff so its easy to find food and etc
Cons: Time to time my key would not work and some items didnt work well as well like my iron, phone etc.
Poor 1.0
Pros: Location was convenient
Cons: Everything. Sheets & towels were dirty, shampoo, etc were previously used, smelled cigarettes & Marijuana all night. Toilet didn't flush. I ended up sleeping in my car.
Poor 1.0
Pros: Nothing
Cons: It was freezing in my room
Okay 5.0
Pros: Location
Cons: Stains in the bathroom
Poor 1.0
Pros: Nothing
Cons: Yes everything
Okay 5.0
Pros: It was conveniently located so it made my commute easy, the staff was friendly and willing to accommodate.
Cons: I have been here for weeks and have yet to receive a working phone for my room though I request it more than once.The water became cold and never heated back up.
Poor 1.0
Cons: The next door guest had their TV up so loud, we could not rest. They were banging against the wall as if they were doing a remodeling project.
Okay 4.0
Pros: The front desk staff was awesome. Very friendly
Cons: The toilet ran for ten minutes. Found a gummy bear under the sheets on one bed. There was a rip in one of the towels in the bathroom. And the walls in the room looked like it had previous water damage. And the shower had some hair in it.
Good 7.0
Pros: Great value if you need a clean, no-frills place in close proximity to the airport. Staff was very friendly.
Cons: The rooms could need a little TLC.
Okay 5.0
Pros: The going rate was nice for the type of room you get! And when you pay the deposit in cash you get it back right away at check out.
Cons: No more free breakfast and all the soda machines were empty.
Good 6.0
Pros: Price great location
Cons: No
Mediocre 2.0
Pros: I like the location.
Cons: The hotel had roaches.
Good 7.0
Pros: Easy to access, close to airport and food options
Cons: Room was not clean, with dirty bathroom door, crumbs on mattress and on floor. Markings on sheets as well that could have been dirt or stains
Good 6.0
Pros: The proximity to the rental car facility and the airport
Cons: The hotel is run down, the hall carpeting is dirty, the place wreaked of smoke and marijuana.Next time I will pay more and stay in a better facility
Good 6.0
Pros: The discount
Cons: No
Mediocre 3.0
Pros: The room but no microwave.
Cons: Hair everywhere . In sheets and comforter. That’s very unpleasant. They never gave back deposit .
Mediocre 3.0
Pros: Bed was ok
Cons: Definitely not a 2.5 rating. Whole place smelled old and a strong scent of weed as soon as you walked in the door. Pictures offered don't match up to reality.
Mediocre 3.0
Pros: I have never been so disappointed in a place I had to go to Walmart and buy towels and disinfect Because their towels weren’t white they looked dirty and the room had old carpet smell that had been wet.
Mediocre 3.7
Pros: my room was close to the stairs since there were no elevators.
Cons: literally....everything. it was seedy and gross. we didn’t even sleep in the sheets. we bought our own and slept on top of the bed.
Excellent 8.5
Pros: Quiet.
Cons: Lighting. No ceiling lights therefore must turn on all the lights
Mediocre 3.1
Pros: Only the Asian woman who tried to help
Cons: The room: lots of hair on towels Which were on the on rack when we got int room, room smelled, refrigerator did not work and was moldy. Never had towels to replenish, thank goodness we had our own thinking the pool would be open. The pool was not open and it was not stated on website. We would not have stayed here in the first place. Kid wanted to swim.
Good 6.5
Pros: We had to get to the airport at 6, and it was this or a 4 am shuttle for $80. The room was clean, the bed felt nice, and the staff was nice. The shuttle in the morning was quick.
Cons: No mini fridge, which seems like a minimum essential these days. The walls were paper thin, I either heard our neighbors or they heard us several times. The AC unit rattled a little. The whole place was a bit shabby, with a bad paint job, dirty and hot hallways. I thought more than 3 towels should be provided for a 2 person room.
Mediocre 3.4
Cons: The pool isn't going to open this year, but no notice given. Spotty housekeeping for our room. We never new if we'd get clean towels, coffee, garbage emptied, etc.
Good 6.5
Pros: Close to airport. Great pick up service.
Cons: Older facility.
Excellent 8.0
Pros: Old motel, new comfortable beds and furnishings. Chose it for price and was pleasantly surprised with cleanliness and new room furnishings.
Cons: Provided a very nice breakfast at the adjacent Golden Pancake restaurant. (2 eggs scrambled, 2 link sausages, hash browns, and choice of coffee or orange juice). would have liked a small choice that included pancakes.
Quality Inn Airport - St. Louis
Rated no. 12
6.1
Good 6.1
Based on 1,121 reviews
Details
Reviews

Cleanliness
5.8
Comfort
6.2
Facilities
5.8
Location
6.3
Overall
5.5
Overall 5.8 Okay
Based on 443 reviews
Cleanliness
5.8
Comfort
6.2
Facilities
5.8
Location
6.3
Overall
5.5
Cleanliness
5.0
Comfort
7.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
2.0
Comfort
2.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
5.5
Comfort
6.0
Location
6.0
Services
5.2
Staff
7.2
Cleanliness
5.3
Comfort
5.3
Facilities
5.3
Location
5.3
Overall
4.0
Cleanliness
2.0
Comfort
3.0
Facilities
3.0
Location
2.0
Overall
2.0
Cleanliness
6.1
Comfort
6.6
Location
6.4
Services
5.9
Staff
7.5
Cleanliness
5.1
Comfort
5.4
Facilities
6.0
Location
6.1
Overall
5.0
Cleanliness
6.0
Comfort
6.4
Facilities
7.6
Location
6.8
Overall
7.2
Cleanliness
5.6
Comfort
5.8
Location
6.2
Services
5.4
Staff
6.9

Okay 4.0
Cons: Front desk person was mean and surly. The two young men cleaning the room seemed conscious and friendly. The room seemed clean but it smelled like mold, mildew, and tobacco. The outside of the room was littered with cigarette butts nut shells, and other.
Excellent 8.0
Pros: Needed cheap stay for early flight. It fit the bill
Cons: Price
Poor 1.0
Pros: They advertise pool n not even filled clean or used by hotel... toilet overflowed had to use our bath towels to soak up ourselves ... hotel didn't clean bathroom or take the dirty towels... sink stopped up in other room we booked for kids.... tubs n curtains dirty.... floors not vacuumed... furniture not clean full of dust n cobwebs!... Kids couldn't n wouldn't take a shower!... windows n walls dirty... locks on doors broken!..rooms 215 n 220... horrible off of a horror story! Pictures n advertisement was not true! Very deceiving! I had my grandkids n kids already traveled in car overnight so had no chouce but stay... cause all other hotels booked for weekend!!...Im soooo unhappy w Booking.com!!...
Cons: The whole hotel dated n dirty! Looked unsafe outside n inside rooms!... Walls windows doors tubs floors furniture all dirty n dusty!..look as if everything was pulled from storage n rooms were not used anymore...Abandoned n ran down
Poor 1.0
Pros: ABSOLUTELY NOTHING. LOOKS LIKE PLACE WHERE THE HOMELESS AMD HOPELESS GO.
Poor 1.0
Pros: The receptionist was very polite and understanding about me wanting a refund.
Cons: The hotel was nothing like the images online. I would not recommend staying here. I couldnt allow my children to stay there. It was dirty, it smelled, even the couchnin the room was nasty with mix and matched cushions.
Poor 1.0
Cons: A bunch of bugs and loud noises hot water didn’t work tv remote don’t work and like the ac is broken like worst
Poor 1.0
Pros: ABSOLUTELY NOTHING!!!
Cons: It was the smelliest place I’ve ever been to. The ice machine was broken. No microwave or refrigerator in the room. I was over charged, still waiting for my refund. The hot water in the shower had no pressure. I had a no smoking room. Still smelled like smoke. Had burn holes on the furniture. It was just a run down nasty place.
Poor 1.0
Pros: Nothing
Cons: We had a horrible experience. We got there and the room wasn't clean. I even had a shoe print on my pillow, and didn't even use the bedding during my stay. Additionally, your website said that this hotel provided breakfast and it didn't
Poor 1.0
Pros: Nothing
Cons: That place should not be called hotel, it's smelly, dirty, unconfirble beds. I changed three rooms at checking, hoping to get cleaner room. That place should be shutdown.
Poor 1.0
Pros: No murders that night
Cons: Everything, can¿t believe Wyndham would attach their name to such a dump. I¿ll be suspicious of any Wyndham property in the future.
Excellent 10.0
Pros: The location
Cons: The lighting some of the fixtures didn¿t have light bulbs.
Good 6.0
Pros: Right off the highway
Cons: No
Poor 1.0
Pros: Nothing it was rundown and dingy
Cons: after 2 hours in the room my girl lifted the covers to get into bed and found 3 bedbugs crawling on the pillow which we packed back up and left immediately while the staff and Manager apologized but didn't offer anything to remedy the situation WORST EVER
Mediocre 2.0
Pros: Nothing
Cons: Everything
Poor 1.0
Pros: Room was huge
Cons: Staff tried to double charge and then he told me it was do or die we had to leave.
Poor 1.0
Cons: I was eating by bed bugs
Excellent 9.0
Pros: Price
Cons: Advertise free breakfast. No free breakfast
Poor 1.0
Pros: Large room, maintenance person was an excellent representation of what customer service should be like.
Cons: WORST HOTEL EXPERIENCE! Literally every face towel, drying towel, and bathing towel had a stain on it. There was a dead roach behind the night stand and multiple flying bugs throughout the room. Ultimately, I would not recommend staying here to vacate.
Poor 1.0
Pros: Staff was nice
Cons: Broken shower Flies Dirty/Stained sheets
Poor 1.0
Pros: The room size
Cons: Yes there where fleas in my room . Me and my wife got bit all over our bodies by fleas our head our face our neck our legs we had to leave at 4 am cause we could not take it anymore. We tried going to front desk but doors where locked.
Good 6.0
Pros: Location price price price
Cons: Yeah no ice There was a couple other issues But great overall
Mediocre 2.0
Pros: The location was cool.
Cons: Even though this was a smoking room it smelled like just that. The bed had crumbs or some type of grit in it. For the cost of this room it should have had a microwave and refrigerator. No security latch or chain on the door.
Excellent 10.0
Pros: Friendly respectful
Poor 1.0
Pros: Nothing
Cons: Everything was trash
Excellent 10.0
Pros: Check in was quick and and contactless. Staff was friendly and the room was clean.
Cons: The only issue is the bed had quite and large dip in it, being a king size bed it almost looked like a hammock. But it was not an uncomfortable mattress.
Okay 5.0
Pros: The staff was very professional and friendly.
Cons: The room was on the backside and the gangway had very poor lighting. The tub had rust and didnt look clean at all. I went and bought bathroom cleaner to clean the tub so I could take a bath. I have happily stayed here numerous times. Very disappointed!
Okay 5.0
Pros: Location
Cons: Cleanliness
Mediocre 3.6
Good 7.0
Pros: Good room size, good location, and low price
Cons: Brother HL-L3210CW Compact Digital Color Printer
Poor 1.0
Pros: Price
Cons: The "non-smoking room" wreaked of smoke so badly that we couldn't sleep. And the air conditioner was bashed in. We woke up early just to check-out as soon as possible.
Excellent 8.0
Pros: Room size and location from highway.
Cons: Comp breakfast and lack of cleanliness of parking lot
Okay 4.0
Pros: Location. Price.
Cons: Very dated. Needs repairs!!!
Okay 5.7
Pros: The room was spacious, the staff was also very helpful.
Cons: I chose a non-smoking room but when I went into the room it still smelled like smoke. They charge $50 for smoking in a non-smoking room so I made sure I let the front desk know right away. They didn’t give me any issues which was good. The TV didn’t work in my room, it would turn on but then the screen would go blue. It wasn’t a big issue for me though so I didn’t ask for any assistance with fixing it. The entrance for this hotel is really weird, a little difficult to find if it’s your first time. I called an Uber to pick me up from there and they literally had to go in circles because there’s only 1 entrance and if you’re not paying a lot of attention, you will definitely miss it. Breakfast had no hot food except oatmeal.
Okay 5.7
Pros: The staff was very nice. The room had new bedding.
Cons: Just a sad building
Excellent 8.0
Pros: Convenient location large room cable television
Cons: Was not the cleanest room I’ve ever stayed in stains on the sheets and on the lampshades and couch. great for one night
Mediocre 3.1
Pros: It had double beds.
Cons: Too old building. Bad AC, bathroom cleaness
Mediocre 2.0
Pros: Nothing.
Cons: The lobby smelled as soon as you stepped in. Once we got in our Non Smoking room, the stench continued, like a decade's worth of cigarette smoke and a thrift store. We even had a used (still full of butts) ashtray sitting in the corner of the floor. There were no towels or even hand towels in the bathroom; however, upon seeing how gross the bathroom was, we quickly decided we wouldn't be using the disgusting shower anyway. There were cigarette ashes on top of the closes toilet lid, clearly indicating that the room had not been cleaned. The sheets were wrinkled and dingy, looked as if they'd been slept in multiple times and then remade. We refused to entertain the idea of sleeping with those linens, so we brought in our own blankets and pillows from the car. One of the only lamps (no overhead light) was broken, so that may have helped hide more nastiness of the room from us. The phone was missing most of the buttons, so it wasn't even useable had we wanted to call to the front. This was a one night stay on our road trip back to Georgia. I know it was a very cheap price, but the night previous we stayed at a similiary priced hotel in MUCH better condition. We left very first thing in the morning. This place was absolutely disgusting, not even worth the $60something price tag. I would NEVER recommend this place to anyone. Days Inn should be ashamed that their name is on this dump.
Good 6.0
Pros: The motel staff were friendly & assisted to our needs when requested.
Cons: Days Inn needs to update the rooms. They need top paint and have microwaves & Mini Fridges in all rooms. The bathtub did not have a mat which was dangerous. The bathtub fixtures were barely hanging on. The first night the noise level next door was really bad.
Excellent 8.8
Pros: Room was nice and large. Very quiet even though it was ground floor next to parking lot.
Cons: Signage to find hotel a little hard. Had to turn before sign.
Excellent 10.0
Pros: Loved my room, staff was friendly and welcoming and for once WiFi actually worked in my room.
Mediocre 2.5
Pros: The price
Cons: When we arrived to check in we find out a lightning bolt stuck a transformer and the whole block was out. That is not their fault, you can't control Mother Nature. The manager said it would be 2+ hours until power may be back on. The manager ascorrted me to our room and manually unlocked the door. We got ready real quick (with only the light from the window) luckly our room was not one of the rooms with broken windows.... We left for the wedding we were traveling for... Based on our surrounding and no form of security we opted to take all of our belongings with us. Because our check in was being escorted to a room but due to power outage not having a key we didn't feel comfortable leaving our laptops etc. we found out they got power 4 hrs later and when we entered the room with lighting I just had to laugh. There was a stain on the sheets. Walls were dirty, bathroom tile and toilet base was dirty, bedside table were sticky, half of the lamps wern't pluged into the walls and don't forget the dried candle wax on the floor. Let's just say I was glad it was for one night and I kept my shoes on. You get what you pay for.
Mediocre 2.0
Pros: There was nothing good about this Days INN
Cons: I had a bad snell in the lobby as well as rooms. You can't check in until 4 o'clock. Stay away from this motel
Good 6.3
Pros: Spacious room.
Cons: Saw a mouse or rat near room, around overflowing trashcan.
Mediocre 2.6
Pros: Breakfast
Cons: Found bugs in the refrigerator (which didn't work), water quit working for a few hours, smelled terrible, staff was told to smile whenever we walked in, the place was very sketchy, loud people outside all night, cop drove through very frequently to break them up
Good 6.3
Pros: I like the convenience, and the ease to get back on the freeway
Cons: It was a dead bug smashed on the wall, and it seems like most of it was dated and old and need a lot of updating
Excellent 8.3
Pros: the room was nice and spacious. The bed was comfortable. The staff was very helpful.
Cons: The soap holder in the bathtub needed to be replaced. It looked bad.
Days Inn by Wyndham St. Louis North - St. Louis
Rated no. 13
5.8
Okay 5.8
Based on 443 reviews
Details
Reviews

Cleanliness
5.5
Comfort
5.8
Facilities
5.0
Food
3.0
Location
6.7
Overall 5.7 Okay
Based on 1,368 reviews
Cleanliness
5.5
Comfort
5.8
Facilities
5.0
Food
3.0
Location
6.7
Cleanliness
7.0
Comfort
4.0
Facilities
4.0
Location
7.0
Overall
6.0
Cleanliness
5.1
Comfort
5.3
Location
6.4
Services
5.2
Staff
6.4
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
3.7
Comfort
4.0
Facilities
3.6
Food
3.0
Location
4.2
Cleanliness
5.7
Comfort
6.0
Location
6.9
Overall
5.0
Services
5.8
Cleanliness
5.3
Comfort
5.6
Facilities
2.0
Location
6.6
Overall
2.0
Cleanliness
5.8
Comfort
6.2
Facilities
6.8
Location
6.9
Overall
6.3
Cleanliness
5.6
Comfort
6.1
Location
6.9
Services
5.7
Staff
6.7

Good 7.0
Cons: The pillows were a little flat and not comfortable, and not enough towels when I shower
Poor 1.0
Pros: Nothing
Cons: Felt unsafe, police patrolling the area, first room has pasta on the bed with no sheets.
Okay 5.0
Pros: I liked the location abs staff
Cons: The room smelled like marijuana
Okay 4.0
Pros: Fairly clean, considering it’s a budget hotel.
Cons: No extra toilet paper, rude staff, very uncomfortable bed, and cigarette burns in the bed and curtains. Stains on the comforter, room smelled like marijuana and cigarette smoke upon entering.
Good 7.0
Pros: The location and friendliness of the staff.
Cons: There was a musty smell in the guest room and a few of the light bulbs were burned out.
Good 6.0
Pros: The place was old and dingy
Okay 5.2
Mediocre 3.0
Cons: The air didn't work in the room Maintenance man didn't tell front desk after leaving room for hours only way they knew we were still waiting is Husband went for ice and told front desk new room was dusty it says no smoking but ashes was behind tv towels was dirty and the night worker had two different complaints from guests and Police even said he was rude while they were investigating a call the had at hotel....had to stay 2am no where else to go
Poor 1.0
Pros: Nothing....
Cons: The place and the room were filthy and deplorable, walketout immediately..
Mediocre 2.0
Poor 1.0
Pros: I didn't like anything I got there at 1:30 am and ended up having to go somewhere else because the was saying he couldn't check anyone in. Because the computers. And that he could only take cash. Even though I already had a reservation. I need a refund
Cons: I didn't like that I got charged for a room that I didn't stay in. Because the guy was saying that he only taking cash even though my Reservation was already paid for.
Excellent 8.4
Poor 1.0
Pros: Very dirty
Mediocre 2.0
Pros: Location
Cons: The bedspread was dirty, the tub didn't drain, and it was overall just dingy.
Excellent 8.0
Pros: Convince of being close to my work.
Mediocre 2.0
Pros: Convenient location
Cons: Staff was very rude at checkin
Okay 5.0
Pros: It was close to where I needed to be.
Cons: Our room had holes recently drilled into the walls so there was drywall dust and screws left all over the dresser that the tv sits on. The toilet paper is the roughest there is. The beds were messy when we got to the room and the floors were not clean.
Okay 5.0
Pros: Flies in the room needs updating carpet and bed covers look worn
Poor 1.0
Pros: Nothing the best part was leaving the hotel because staff refused to listen to me and help me get my money back
Cons: staff
Poor 1.0
Pros: Absolutely the worst customer service on the planet.
Cons: the customer service and the stinch smell in the room yet it was supposed to be non smoking
Poor 1.0
Pros: Good location, cheap price
Cons: Dirty. Thermostat and A/C both broken. Door rattled in the wind and it sounded like someone was trying to come into my room all the time
Mediocre 2.0
Pros: Nothing
Cons: I didn't like anything
Okay 4.8
Poor 1.0
Pros: The hotel lacks red roof standards. The staff is rude and fails in customer service. I do not reccomend.
Cons: The hotel lacks red roof standards. The staff is rude and fails in customer service. I do not reccomend.
Good 6.0
Pros: It was a place to stay, and one of the staff members was excellent and friendly
Cons: The first room was dirty, and smelled bad, then the second room had black mold in the bathroom, the staff was Very rude to me, and my mother, and they didn't have any of the promised amenities.
Excellent 8.0
Pros: Clean room and gym
Cons: Could have microwave or refrigerator as smilar budget hotels have it.
Poor 1.0
Pros: Nothing
Cons: Dirty,room smell was that of marijuana. Moved to another room and it was not any better.
Excellent 10.0
Pros: Awesome with everything
Cons: No
Excellent 8.0
Pros: The staff was very attentive to our needs and we where able to change rooms to one that fit our requirements.
Cons: The location wasn't where the agent told me. Agents should be able to know specific details as to where the hotel is located.
Mediocre 2.0
Pros: Easy access from highway and close to restaurants and attractions.
Cons: On first opening room door, a strong burnt smell hit my nose. I looked around; found paint on the radiant elec. wall heaters were bubbled and cracked, with smoke marks on the ceiling from smoldering. Room was not cleaned, trash left from previous guests.
Mediocre 3.0
Pros: Location
Cons: My room had bed bugs. I noticed the bites the next morning on my wrist,hand and face.
Poor 1.0
Pros: I liked best, the water pressure and the AC was cold (but despite the cold air still felt like a dank basement)
Cons: Killed a baby roach upon entering Cigarette burns on the comforter Killed a drain fly & an unidentifiable red bug by the sink There was black build up in every corner of the bathroom & room Old carpet around bed was disgusting! Ceiling coming off- it goes
Excellent 8.0
Pros: Location
Poor 1.0
Pros: Nothing . My experience at this hotel was very, very bad and far below expectations.
Cons: Everything ... Non smoking rooms smelled like cigarettes, bathroom tub had hair inside it and wasn't clean, beds were very uncomfortable, air condition unit didn't work and was very load. Just a very bad experience.
Excellent 8.0
Pros: Ease of booking
Cons: Not very clean, very small room. No coffee maker.
Excellent 10.0
Pros: One thing I liked about this hotel is that it was quiet out of the way also next to a restaurant and convenience store The front desk clerk was pleasant and the house keeping was very frequent oh there was an elevator which was good for a outside hotel
Cons: Nothing to hate here I will be coming back to this hotel the next time I'm in town.
Poor 1.0
Pros: I hate it, we went there and abandoned at the same time .
Cons: I did not like anything everything was old and duty, we could stay there
Okay 4.0
Pros: Price
Cons: My key had to be reactivated each night when I returned to room with my third night the key not working at all. took a long time waiting for someone to come and let me in my room.
Okay 5.0
Pros: It met the needs I had for a one night stay
Cons: The room did not have a microwave or fridge for things we brought home from the restaurant. Tried calling front desk in the morning and couldnt get a hold of anyone.
Excellent 8.0
Pros: The front desk clerk was awesome
Cons: I needed a refrigerator and microwave in my room
Excellent 9.0
Pros: I really like the ease of booking my room, the price of the room and the peaceful location that's right off the highway
Cons: No nothing at this time
Mediocre 3.0
Pros: The Price
Cons: This was by far the filthest hotel I have ever stayed in. Not sure if ever cleaned beyond the sheets being changed. On the road all the time and Red Roof off my list
Mediocre 2.0
Pros: Location
Cons: Room is old. Bed is terrible !!! Hot water was warm at best.
Excellent 10.0
Pros:  
Cons:  
Mediocre 3.5
Okay 4.0
Pros: Pet friendly
Cons: Smoke smell People drinking in parking lot
Mediocre 2.8
Pros: The bed was comfortable, but everything needed updating. The AC was exceptionally loud, as was the fan in the bathroom. The room was really musty.
Okay 5.4
Cons: Lighting did not work in the room
Good 6.8
Pros: ROOM WAS CLEAN
Cons: ROOM WAS SMALL STAFF COULD HAVE BEEN MORE COURTEOUS
Okay 4.2
Pros: Cheap and a short drive to and from the city.
Cons: I mean, it's St Louis. The place is a cesspool. I was glad I had my handgun with me.
Mediocre 2.0
Pros: Nothing
Cons: The room was dirty it had bugs all over the floor. Looked just nasty and disgusting. Will. NEVER use red roof ever again!!!
Mediocre 2.8
Pros: The price and location.
Cons: The rooms are not up to par. We changed rooms three times, the second room had "mold". We chose not to stay.
Good 6.0
Pros: clean room.
Cons: The busted in to a room and arrested two people. There are some sketchy characters walking around the area. Not a good place for a family. Your wife won't feel safe. Make sure you're strapped. Otherwise it was quiet for the most part.
Red Roof Inn St Louis - Westport - St. Louis
Rated no. 14
5.7
Okay 5.7
Based on 1,368 reviews
Details
Reviews

Cleanliness
5.7
Comfort
5.9
Facilities
5.8
Location
6.4
Overall
4.9
Overall 5.3 Okay
Based on 230 reviews
Cleanliness
5.7
Comfort
5.9
Facilities
5.8
Location
6.4
Overall
4.9
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
2.0
Cleanliness
8.0
Comfort
7.0
Facilities
8.0
Location
8.0
Overall
5.0
Cleanliness
4.5
Comfort
4.6
Location
5.1
Services
4.4
Staff
5.4
Cleanliness
4.6
Comfort
4.6
Facilities
6.0
Location
7.3
Overall
5.0
Cleanliness
2.0
Comfort
2.0
Facilities
6.0
Location
6.0
Overall
2.0
Cleanliness
6.3
Comfort
6.5
Location
6.8
Services
6.2
Staff
6.5
Cleanliness
6.1
Comfort
6.3
Facilities
10.0
Location
6.9
Overall
10.0
Cleanliness
5.6
Comfort
6.3
Facilities
5.5
Location
6.4
Overall
6.0
Cleanliness
5.3
Comfort
5.8
Location
6.3
Services
5.3
Staff
5.6

Poor 1.0
Pros: Nothing guy was rude
Cons: Would not use my card as payment only cash
Good 7.0
Pros: Friendly
Cons: To expensive for how the bathroom looked and burn holes on every thing
Okay 5.0
Pros: Room was clean and comfortable
Cons: There were people hanging out in the front. Guests above our room making noise with loud music. No Breakfast as advertised.
Mediocre 3.0
Cons: Reeks of cigarettes & awful weed. The room had old broken down furniture. The sheets are at least a decade old with cigarette burns and stains on them. The walls are super thin. We could hear our neighbors. It was literally like a room ripped out of a movie. Comically bad.
Good 7.0
Pros: Located
Cons: Needs updating
Poor 1.0
Pros: Not to nosey
Cons: Everything room was horrible
Good 6.0
Pros: The bed was very comfy
Cons: Very thin walls. The chair had stains and the bedspread and pillowcases looked dirty.
Mediocre 3.0
Pros: Nothing, the place was horrible
Cons: Smelled like stale cigarettes, dirty, and very loud. The air codintioner didn't work, neither did ceiling fan
Excellent 8.0
Pros: The man who checked me in was quick and nice.
Cons: There wasn't any breakfast. Also they charged my card twice but refunded one of the charges that won't hit my card now for 5-7 days but other wise good
Good 6.0
Cons: The breakfast station was closed however they didn't tell us at check-in it also clearly stated breakfast was being served when I booked the room. I didn't find out until we went downstairs for breakfast
Okay 4.0
Pros: It was quiet
Cons: From the moment you walk in the door it smelled like smoke. I had to ring a bell to get an attendant, it took him a few minutes to come to the the window & he came with a dry "what you need" greeting & handed me my room key & said "to the left" & walked away. My room floor carpet was wet upon entering so when I stepped on the bathroom floor i slid & almost fell (there was a flood & water damage removal van out front, so I'm guessing my room had an issue prior to me getting here). I asked for a nonsmoking room, the smoke smell from the hallway lingered all the way to my room. There are cigarette burn holes in my comforter.
Poor 1.0
Pros: I did note like anything about this hotel.
Cons: I felt like I didn't get proper classification that I deserved.
Poor 1.0
Cons: Tw sheets had holes. The room was not properly cleaned
Mediocre 3.0
Pros: The price
Cons: The staff was very rude to my guests and my staff
Poor 1.0
Pros: Nothing!
Cons: Very poor house keeping! Didn't change the sheets the twelve days I was there! Loud guests, banging doors all night long, No phone, broken towel rod, broken door on cabinet below TV! Wouldn't fix any! Wouldn't recommend!! Need refund!!!
Poor 1.0
Pros: Nothing it was completely disgusting. When you walked in it smelled like cigarettes and pot!! It was completely run down including holes in the carpet and looked like it had not been cleaned in weeks. I almost walked out but we had an early morning flight
Cons: Smelled like pot and cigarettes and the carpet had holes in it. We had to be up at 2 am to catch a flight and I had to kill a cockroach in the bathroom. The heating barely worked and sounded awful! Doors slamming all hours of the night. HORRIBLE!
Mediocre 3.0
Pros: The location
Cons: The noise level was terrible! My fiance' was on a business trip and we had to check out the hotel earlier than expected on the same night of check in. There was babies screaming and sounded like someone was beating on the walls with something or someone!
Excellent 8.0
Pros: Closest location to fast food, restaurant, gas station and stores.
Cons: Smelly smoking coming from hallway when I open my door. I assume this was a non smoking hotel but apparently not.
Poor 1.0
Pros: Dirty. Smells
Cons: location
Poor 1.0
Cons: For a non-smoking venue, this hotel wreaked with the smell of nicotine. I became nauseous instantly. Both manager and facilitators were very inhospitable and abrupt almost to the point of being rude. I don't expect to stay in this hotel ever again!
Poor 1.0
Pros: The covers where dirty holes in the covers bathroom not clean
Poor 1.0
Pros: Nothing
Cons: I had to buy cleaning supplies and clean the room myself. The blankets on both beds were disgusting. Rugs was very vast good thing I had slides to walk around in I had to clean everything just to be a little comfortable. Very disappointed!!!!!!
Excellent 10.0
Pros: Check in was easy check out was easy great price people seemed friendly although I did not need much interaction with them onl
Cons: Only one thing when II moves the shower curtain there was a smashed bug on it oops
Poor 1.0
Pros: Location was good
Cons: This is very out dated hotel....Your picture on the web don't compare. People live their several cars are packed out with personal belongings.
Excellent 9.0
Pros: The staff were very nice and friendly. They accommodated all of our requests. Professional at all times.
Okay 5.0
Cons: The oddor of smoke
Mediocre 2.5
Pros: They gave me a full refund.
Cons: The place smelled like cigarettes. When we got to our room with our 3 month old baby, it took all 9f one minute to see the multiple cigarette burns on the bed. Even the decorative runner at the bottom of the bed was shriveled from bein melted by a cigarette. It was absolutely filthy. When we came our we reared of smoke.
Mediocre 3.1
Pros: Nothing
Cons: The whole facility
Excellent 10.0
Pros: Nice rooms
Cons: nothing
Mediocre 3.7
Cons: Ambiance is not good, Facilities are ok but the bed and comforter are stinking with cigarette smell. We found hair in most of the places in the room. The cleanliness is absolutely zero. I paid almost $100 as i booked the hotel in the last minute. Its not worth it, we can find some better hotels on the same price.
Mediocre 3.4
Pros: The staff were friendly and checked us in quickly and it was fairly close to the airport. It went downhill from there though.
Cons: When we first walked in we noticed an odd smell permeating the entire front entry area. After checking in I realized that the staff ( two men ) were cooking something behind the counter (probably their dinner). As we went to the room the first thing we noticed was the carpet in the hallway was soiled terribly. When we opened the room door a different but equally repugnant odder hit us. I think it was a combination of smoke, puke, and air freshener. The next thing we noticed was a 4" x 4" square of carpet was cut and replaced but it was not tacked down to the floor it was just loose. In the bathroom there was mold in the crevices around the tub and sink and the handle on the hair dryer was dirty, like someone with dirt on their hands blow dried their hair (I can't even guess what they used it for). The window was cracked open when we checked that and finally, when we pulled the covers back on the beds the sheets had spots on them. Again, I don't want to guess what that was. Needless to say we left the hotel and found another one in another part of town.... not an easy task since it was a home baseball game and a weekend in St Louis. I would never recommend this hotel.
Okay 5.1
Pros: Inexpensive for the location. How to individual with heater in my room Staff seemed nice.
Cons: Smelled like smoke when I first walked in. Even the non-smoking room I had at cigarette butt burns on the comforter.
Good 7.6
Pros: The office staff was excellent - friendly and competent. Carpet and walls were in good shape. Countertop was granite, which surprised me. All were clean.
Cons: Everything else was clean EXCEPT that the sheets on the bed had not been changed. Front desk staff corrected the problem immediately.
Okay 4.6
Pros: Easy in and out, close enough to get to St. Louis attractions, economical. It serves as a place to sleep, shower and keep your belongings.
Cons: I didn't expect much at the price I paid and I didn't get much. If you want a full service hotel with amenities this is not the hotel.
Super 8 by Wyndham St. Louis Airport - St. Louis
Rated no. 15
5.3
Okay 5.3
Based on 230 reviews
Details
Reviews

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