Cons: The car
Pros: The staff was very friendly and efficient. They offered another car as an option so I wouldn’t have to wait. Even though I didn’t take that option my car arrives quite quickly anyway. My rental car was a mini copper countryman and it was fantastic.
Pros: The staff was super helpful and friendly. I would recommend them to anyone. Car was clean and in good shape. Folks at drop off similarly nice and efficient.
Cons: Only small problem: it took a long time to get my car initially. Staff and car were so nice I didn't really mind much.
Pros: The staff is extremely friendly and prompt
Cons: The car smelled like someone had smoke tobacco for many days inside
Sloppy car prep
Pros: Good car
Cons: 1. Within 2 miles I got a low pressure signal. Stopped, got some air and calibrated. This lasted 5 days and had to be repeated (fortunately I knew how the calibration system worked...) 2. The windshield wiper fluid was empty
Cons: The printed contract that was issued to me did NOT include the price per gallon they would charge to fill up the tank upon return. Then, they wanted to charge me a ridiculous fee. After I pointed out to them this omission on the contract, they still charged me for the outrageous fee. Far too much work for me to correct their error. Very disappointing.
Pros: The sixt location at Santa Monica 1515 was quick either on the pickup also on the drop of. I would recommend that location.
Car was as expected for my rental but the deposit allocation from my c/c was way expected ( instead USD 275,00 they have allocated 1.000 USD )I would recommend to choose that location of sixt at Santa Monica instead LAX
Cons: Way higher deposit allocation from the c/c was only point which I didn't like about my rental. Other then that everything was ok
Cons: when renting the car on Kayak Kayak tricked me into purchasing 3rd party insurance thru allianz. They were also unclear about the location of pickup by making it seem like the car could be picked up at the hotel I was staying at instead of near that hotel. If I would have been more careful maybe I could have avoided these issues, the problem is that Kayak was trying to make it confusing to get my business. I will not be using kayak again.
Cons: When I picked up the car it reeked of cigarette smoke.
They were helpful at finding a clean car.
When I dropped the car off the agent went around the car circling invisible, to me, dents and an apparently lopsided dented license plate and filing a report. I drove the car on the highway and parked it in open spaces at most 5 times. No bumps. I appear to be taking the fall for someone eles’s wear and tear.
Pros: Polite staff
Cons: Promised a car and not delivered.
Pros: We did appreciate that they made free upgrade from SUV to brand new dodge caravan which was only 990 miles driven. Service is qualified as personnel.
Very happy with the service and vehicle
Pros: I filled out everything online. So when I arrived the services as fast and professional.
Sixt has 1 car hire location in Santa Monica. Take a look at our Sixt hire location map to find the best car hires near you.